How To Relicense The Device - Network Instruments Matrix User Manual

Tip! If you are upgrading many devices at once, create a document with the host name from System > System
Info and device license ID from System > License. Doing so makes matching license to the correct device easier
later on when you receive the new licenses.
You will receive an e-mail message from Network Instruments with the device license ID and a new license
string. Save this e-mail message!

How to relicense the device

Import a new license if you are adding functionality such as additional ports or speed capability or in the
extremely rare instance where your license file is corrupt.
Prerequisite(s):
License e-mail with the license string.
If you are upgrading several devices, your document matching each host name with its device license ID.
If you are upgrading several devices, you must import the license specific to that device. It is matched by the
device license ID.
1. Locate the license string for the device to be relicensed and copy the entire string (including the License
Begin and License End lines) to your computer's clipboard.
This places the text string in memory and is used later in this procedure.
2. Starting in the dashboard, click System.
3. Click License.
4. Click Import License.
5. Paste the license string from
The license takes effect immediately. If your license adds new functionality, it is available now. No system restart
is necessary.
If the license cannot be imported, it may be because the license:
Was incorrectly copied/pasted (in other words, characters are missing). Ensure the entire string block is
copied.
Is invalid for this device. The string you copied may be a valid license, but not for this specific system.
Double check the device license ID on from System > System Info.
Is invalid. Contact
step 1.
Technical Support.
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