Tips And Troubleshooting - HP iPod User Manual

Tips and Troubleshooting

1
Most problems with iPod can be solved quickly
by following the advice in this chapter.
Resetting iPod
Most problems with iPod can be solved by resetting it.
To reset iPod:
1 Connect iPod to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Select and Menu buttons for at least 6 seconds, until the
Apple logo appears.
If Your iPod Won't Turn On or Respond
• Make sure the Hold switch is off.
• If you're using the iPod Remote, make sure the remote's Hold switch is off.
• If that doesn't work, connect iPod to the iPod Power Adapter and connect the
adapter to a working electrical outlet. Your iPod battery may need to be
recharged.
• If that doesn't work, your iPod may need to be reset (see above).
• If that doesn't work, you may need to restore iPod software. See "iPod Software
Update and Restore" on page 51.
47