HTC One max User Manual page 233

Files such as your music, photos, videos, and documents will also be
deleted if you select the Erase all data option.
Be sure to back up any data and files you want to keep before you do a
factory reset.
A factory reset may not permanently erase all data from your
phone, including personal information.
Performing a factory reset from settings
1. Go to Settings, and then tap Backup & reset.
2. Tap Reset phone.
3. If you also want to delete media and other data on HTC One max,
select Erase all data.
To delete media and other data on your storage card, tap Erase SD
card.
4. Tap OK.
Performing a factory reset using hardware buttons
If you can't turn HTC One max on or access settings, you can still perform
a factory reset by using the hardware buttons on HTC One max.
The Fast boot option in Settings > Power must not be selected.
1. Press and hold the VOLUME DOWN button, and then press and
hold the POWER button.
Sync, backup, and reset 233