Page 1 Maintenance and Service Guide Compaq Presario X6000 Notebook PC HP Compaq nx9600 Notebook PC Document Part Number: 379178-002 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resetting the Notebook .
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Notebook Major Components ....3–2 3.3 Mass Storage Devices .
Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 6 Specifications Connector Pin Assignments Power Cord Set Requirements Screw Listing Index Maintenance and Service Guide...
Page 7: Product Description
Product Description The Compaq Presario X6000 Notebook PC 1 and HP Compaq nx9600 Notebook PC 2 offer advanced modularity, Intel® Mobile Pentium® 4 processors, and extensive multimedia support. Compaq Presario X6000 Notebook PC and HP Compaq nx9600 Notebook PC Maintenance and Service Guide...
Page 8: Features
Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with HT Technology ❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with HT Technology ❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with HT Technology ❏...
Page 9 ❏ S-Video-out (select models only) ❏ Expansion port 2 ❏ Memory Reader slot (Compaq Presario X6000 models only) ❏ Digital Media Slot (HP Compaq nx9600 models only) ❏ Digital drive bay ❏ ExpressCard Maintenance and Service Guide Product Description 1–3...
Page 10: Resetting The Notebook
Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to “Preparing the Notebook for Disassembly,” information).
Page 11: External Components
1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Front Components Item Component Stereo speakers (2) Display release latch Wireless light Power/standby light Drive activity light Battery light Maintenance and Service Guide Table 1-1 Front Components Function...
Page 12: Right-Side Components
Table 1-2. Right-Side Components Item Component Memory Reader (Compaq Presario X6000 only) Digital Media Slot (HP Compaq nx9600 only) ExpressCard slot 1–6 Table 1-2 Right-Side Components Function Supports the following optional digital media cards: Secure Digital (SD) Memory...
Page 13 Right-Side Components (Continued) Item Component PC Card eject button PC Card slot Digital drive bay Digital drive eject button 1394 port USB ports (2) RJ-11 (modem) jack RJ-45 (network) jack Expansion port 2 Maintenance and Service Guide Table 1-2 Function Ejects an optional PC Card from the PC Card slot.
Page 14: Left-Side Components
Product Description The external components on the left side of the notebook are shown below and described in Table 1-3. Left-Side Components Item Component Exhaust vent USB port Audio-in (microphone) jack Audio-out (headphone) jack (2) Optical drive 1–8 Table 1-3 Left-Side Components Function Provides airflow to cool internal...
Page 15: Rear Panel Components
The external components on the rear panel of the notebook are shown below and described in Table 1-4. Rear Panel Components Item Component Power connector USB port S-Video-out jack External monitor port Exhaust vent Security cable slot Maintenance and Service Guide Table 1-4 Rear Panel Components Function...
Page 16 Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components 1–10 Maintenance and Service Guide...
Page 17 Standard Keyboard Components Item Component caps lock key f1 to f12 keys (12) num lock key Keypad keys (15) Arrow keys Windows applications key Windows logo key fn key Maintenance and Service Guide Table 1-5 Function Enables caps lock and turns on the caps lock light.
Page 18 Product Description The upper components of the keyboard are shown below and described in Tables 1-6 and 1-7. Upper Keyboard Components Upper Keyboard Components Item Component Exhaust vents Caps lock light 1–12 Table 1-6 Function Provide airflow to cool internal components.
Page 19 Upper Keyboard Components (Continued) Item Component Num lock light Power/standby button Volume down button Volume mute button Volume up button Wireless button Display lid switch Maintenance and Service Guide Table 1-6 Function num lock or the numeric keypad is on. When the notebook is: ■...
Page 20 Product Description The notebook top components are show below and described in Table 1-7. Notebook Top Components 1–14 Maintenance and Service Guide...
Page 21 Item Component TouchPad light TouchPad TouchPad left/right scroll zone Left and right TouchPad buttons (2) Memory Reader light TouchPad up/down scroll zone TouchPad button Maintenance and Service Guide Table 1-7 Notebook Top Components Function On: TouchPad is enabled. Moves the pointer and selects or activates items on the screen.
Page 22: Bottom Components
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components Item Component Exhaust vents (4) 1–16 Table 1-8 Bottom Components Function Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents.
Page 23 Bottom Components (Continued) Item Component Fans (2) Memory module compartment Label areas (2) Battery pack release latch Battery bay Hard drive bay Mini PCI compartment Maintenance and Service Guide Table 1-8 Function Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct fans.
Page 24: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Memory module ■ Mini PCI communications devices ■...
Page 25: Troubleshooting
WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 26: Selecting From The Main Menu
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the notebook: ❏ Select Exit > Exit Saving Changes, and then press – – ❏ Select Exit > Exit Discarding Changes, and then press –...
Page 27: Selecting From The Security Menu
Selecting from the Security Menu Select Administrator Password Power-on Password DriveLock Passwords Password Options (Password options can be selected only when a power-on password has been set.) Device Security *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide Table 2-2 Security Menu To Do This Enter, change, or delete an Administrator...
Page 28: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Select Language Boot Order Accessibility Options Video Memory Selecting from the Tools Menu Select Hard Drive Self Test 2–4 Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Page 29: Troubleshooting Flowcharts
2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Expansion Base (if applicable)”...
Page 30 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 31 Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 32 Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from expansion base (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the expansion base and at the AC outlet.
Page 33 Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 34 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in notebook and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–10 Done Done Internal or...
Page 35 Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Loose or damaged parts? Close notebook and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check notebook operation after each replacement: 1.
Page 36 Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Expansion base Stand-alone or expansion base? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–12...
Page 37 Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from expansion base, if connected. Adjust display brightness. Video OK? Check that notebook is properly seated in expansion base, for bent pins on cable, and for monitor connection.
Page 38 Troubleshooting Flowchart 2.8—Nonfunctioning Expansion Base (if applicable) Nonfunctioning expansion base. Reseat power cord in expansion base and power outlet. Check voltage setting on expansion base. Reset monitor cable connector at expansion base. Expansion base operating? Remove notebook, reseat all internal parts, and replace any damaged items in expansion base.
Page 39 Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in expansion base and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 40 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct boot order. Boot from hard drive? Done 2–16 Go to “Flowchart 2.11—No OS...
Page 41 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
Page 42 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 43 Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup utility. Maintenance and Service Guide Reseat diskette drive.
Page 44 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM Drive. Boots from CD or DVD? Reseat drive. 2–20 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Boot from another 2.17—Nonfunctioning device? notebook.
Page 45 Flowchart 2.15—No Audio, Part 1 No audio. Notebook in expansion base (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following expansion base components one at a time, as applicable. Check audio status after each change.
Page 46 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–22 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 47 Flowchart 2.17—Nonfunctioning Device the notebook and inspect cables and plugs for Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from bent or broken pins or other damage. Any physical device detected? Replace hard drive.
Page 48 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–24 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 49 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 50 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). 2–26 Replace jack or have jack activated. Connect to nondigital line.
Page 51: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 52: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 53 For use only on Compaq Presario X6000 models with wireless For use only on Compaq Presario X6000 models without wireless For use only on HP Compaq nx9600 models with wireless For use only on HP Compaq nx9600 models without wireless...
Page 54 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 55 Top covers (include TouchPad) For use only on Compaq Presario X6000 notebook models For use only on HP Compaq nx9600 models System boards (include disk cell RTC battery) For use on Compaq Presario X6000 models (includes PC Card cage and expansion port bracket)
Page 56 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 57 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Dual Format, Double Layer 8X Dual Format, Light Scribe For use only on HP Compaq nx9600 models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive 8X Dual Format, Light Scribe...
Page 58 Illustrated Parts Catalog Notebook Major Components 3–8 Maintenance and Service Guide...
Page 59 Spare Parts: Notebook Major Components (Continued) Item Description Mini PCI communications cards 802.11b/g, for use in most of the world (MOW) 802.11b/g, for use in the rest of the world (ROW) 802.11a/b/g combination card, for use in the United States Front panel LED board (includes cable) Memory modules (400-DDR) 1024-MB...
Page 60: Mass Storage Devices
Illustrated Parts Catalog 3.3 Mass Storage Devices 3–10 Maintenance and Service Guide...
Page 61 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Dual Format, Double Layer 8X Dual Format, Light Scribe For use only on HP Compaq nx9600 models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive 8X Dual Format, Light Scribe...
Page 62: Miscellaneous Plastics Kit
Illustrated Parts Catalog 3.4 Miscellaneous Plastics Kit Spare Part Number 374747-001 Item Description Hard drive cover (includes 4 captive screws) Memory module compartment cover (includes 2 captive screws) Notebook feet (7) SD Card slot space saver PC Card slot space saver 3–12 Table 3-3 Maintenance and Service Guide...
Page 63: Miscellaneous (Not Illustrated)
3.5 Miscellaneous (Not Illustrated) Description Logo Kits For use only on Compaq Presario X6000 models For use only on HP Compaq nx9600 models Wired headset with volume control USB travel mouse AC adapters 180 watt, 3-wire plug, used with 345252-xxx power cords 135 watt, 2-wire plug, used with 373979-xxx power cords –...
Page 64 Illustrated Parts Catalog Spare Part Information (Continued) Description Power cords (with 3-wire plug, used with 378768-001 AC adaptor) For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Denmark Hong Kong and the United Kingdom...
Page 65 Spare Part Information (Continued) Description Power cords (with 3-wire plug, used with 374743-001 AC adaptor) For use in: Australia and New Zealand Brazil Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Denmark Hong Kong and the United Kingdom...
Page 66: Sequential Part Number Listing
Illustrated Parts Catalog 3.6 Sequential Part Number Listing Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 345252-001 Power cord, with 3-wire plug, used with 374743-001 AC adaptor, for use only in Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 345252-011 Power cord, with 3-wire plug, used with 374743-001 AC adaptor, for use only in Australia and New Zealand...
Page 67 Sequential Part Number Listing (Continued) Spare Part Number Description 345252-AA1 Power cord, with 3-wire plug, used with 374743-001 AC adaptor, for use only in the People’s Republic of China 371693-001 Wired headset with volume control 373047-001 Mini PCI communications card, 802.11b/g, for use in most of the world (MOW) 373048-001 Mini PCI communications card, 802.11b/g, for use in the rest of...
Page 68 Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 373979-111 Power cord, with 3-wire plug, used with 378768-001 AC adaptor, for use only in Switzerland 373979-AA1 Power cord, with 3-wire plug, used with 378768-001 AC adaptor, for use only in the People’s Republic of China 374707-001 System board, M22P with 64 MB RAM, for use on Compaq Presario X6000 models (includes disk cell RTC...
Page 69 Sequential Part Number Listing (Continued) Spare Part Number Description 374725-001 Memory module, 400 DDR, 512-MB 374726-001 Memory module, 400 DDR, 1024-MB 374728-001 Hard drive, 4200-rpm, 60-GB, (includes frame) 374729-001 Hard drive, 4200-rpm, 80-GB, (includes frame) 374730-001 Hard drive, 4200-rpm, 100-GB, (includes frame) 374731-001 Hard drive, 5400-rpm, 80-GB, (includes frame) 374732-001...
Page 70 Broadcomm Bluetooth wireless card (includes cable) 377208-001 System board, M22P with 64 MB RAM, for use on HP Compaq nx9600 models (includes disk cell RTC battery) 377209-001 System board, M24P with 128 MB RAM, for use on HP Compaq nx9600 models (includes disk cell RTC battery) 377213-001 Processor, Intel Pentium 4 560 (3.6-GHz, includes...
Page 71 378520-201 Keyboard, for use only on HP Compaq nx9600 models Brazil 378522-001 Speakers, left and right 378733-001 Switch cover, for use only on HP Compaq nx9600 models with wireless 378767-001 Hard drive, 4200-rpm, 40-GB, (includes frame) Maintenance and Service Guide...
Page 72 380445-001 Switch cover, for use only on Compaq Presario X6000 models without wireless 380446-001 Switch cover, for use only on HP Compaq nx9600 models with wireless 382080-001 Dual Format, Double Layer optical drive, for use only on Compaq Presario X6000 notebook models...
Page 73: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board screwlocks ■...
Page 74: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 75: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook.
Page 76: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 77: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 78: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 79: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 80: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 81: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 78 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Page 82: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 83: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description Preparing the notebook for disassembly Battery pack Hard drive Notebook feet Optical drive Memory module Mini PCI communications card Å...
Page 84 Processor 5–4 # of Screws Removed Compaq Presario X6000 models: 2 screw locks and 13 screws HP Compaq nx9600 models: 2 screw locks and 7 screws 2 on left speaker 2 on right speaker 2 on left fan 3 on right fan...
Page 85: Preparing The Notebook For Disassembly
5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 86 Removal and Replacement Procedures b. Slide and hold the battery release latch 1 toward the front of the notebook. (The left edge of the battery pack disengages from the notebook.) c. Lift the right edge of the battery pack up and swing it to the left 2.
Page 87 5. Remove the hard drive by following these steps: a. Loosen the four PM2.0×5.0 screws 1 that secure the hard drive cover to the notebook. b. Remove the hard drive cover 2. ✎ The hard drive cover is included in the Miscellaneous Plastics Kit, spare part number 374747-001.
Page 88 Removal and Replacement Procedures Hard Drive Spare Part Number Information 7200-rpm 60-GB 5400-rpm 100-GB 80-GB 4200-rpm 100-GB 80-GB 60-GB 40-GB c. Grasp the mylar tab 1 on the left side of the hard drive and slide the hard drive to the left 2 to disconnect it from the system board.
Page 89 e. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. f. Lift the frame straight up 2 to remove if from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Page 90: Notebook Feet
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 374747-001. Replacing the Notebook Feet 5–10 Maintenance and Service Guide...
Page 91: Optical Drive
8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive Dual Format, Double Layer 8X Dual Format, Light Scribe For use only on HP Compaq nx9600 models 8X DVD±RW/R and CD-RW Combo Drive 24X DVD/CD-RW Combo Drive 8X Dual Format, Light Scribe 1.
Page 92 Removal and Replacement Procedures 2. Remove the PM2.0×8.0 screw 1 that secures the optical drive to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.) 4.
Page 93: Memory Module
5.6 Memory Module Spare Part Number Information 1024-MB 512-MB 256-MB 1. Prepare the notebook for disassembly (refer to Maintenance and Service Guide Removal and Replacement Procedures Section 374726-001 374725-001 374724-001 5.3). 5–13...
Page 94 Removal and Replacement Procedures 2. Loosen the PM2.0×5.0 screw 1 that secures the memory module compartment cover to the notebook. 3. Lift the left edge of the cover up and swing it to the right 2. 4. Remove the memory module compartment cover. ✎...
Page 95 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The back edge side of the board rises away from the notebook.) 6. Slide the module away from the socket at an angle 2. 7.
Page 96: Mini Pci Communications Card
Removal and Replacement Procedures 5.7 Mini PCI Communications Card Spare Part Number Information 802.11b/g, for use in most of the world (MOW) 802.11b/g, for use in the rest of the world (ROW) 802.11a/b/g combination card, for use in the United States 1.
Page 97 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications card. ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI card.
Page 98: Switch Cover
For use only on Compaq Presario X6000 models without wireless For use only on HP Compaq nx9600 models with wireless For use only on HP Compaq nx9600 models without wireless 1. Prepare the notebook for disassembly (refer to 2.
Page 99 4. Turn the notebook display-side up with the front panel toward you. 5. Open the notebook as far as possible. 6. Lift up the left and right sides of the switch cover 1 to detach it from the notebook. 7. Lift the front edge of the switch cover and swing it back until it rests on the display bezel 2.
Page 100 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is attached and disconnect the cable 2 from the system board. Disconnecting the LED Cable 9. Remove the switch cover. Reverse the above procedure to install the switch cover. 5–20 Maintenance and Service Guide...
Page 101: Led Board
5.9 LED Board Spare Part Number Information LED board (includes cable) 1. Prepare the notebook for disassembly (refer to 2. Remove the switch cover (refer to 3. Remove the three PM2.0×3.0 screws 1 that secure the LED board to the switch cover. 4.
Page 102: Keyboard
5.10 Keyboard Spare Part Number Information For use only on Compaq Presario X6000 models in the United States For use only on HP Compaq nx9600 models Brazil French Canada 1. Prepare the notebook for disassembly (refer to 2. Remove the switch cover (refer to 3.
Page 103 5. Turn the notebook display-side up with the front panel toward you. 6. Open the notebook as far as possible. 7. Use a flat-bladed tool to push back the four keyboard retention tabs. The tabs are located above the above the above the Releasing the Keyboard, Part 1 Maintenance and Service Guide...
Page 104 Removal and Replacement Procedures 8. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard, Part 2 5–24 Maintenance and Service Guide...
Page 105 9. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 10. Remove the keyboard. Disconnecting the the Keyboard Cable Reverse the above procedure to install the keyboard. Maintenance and Service Guide Removal and Replacement Procedures 5–25...
Page 106: Display Assembly
(includes wireless antenna boards and cables) 17.0-inch, WSXGA+ with Brightview 17.0-inch, WXGA+ with Brightview 17.0-inch, WXGA+ For use only on HP Compaq nx9600 models (includes wireless antenna boards and cables) 17.0-inch, WSXGA+ with Brightview 17.0-inch, WSXGA+ 1. Prepare the notebook for disassembly (refer to and remove the following components: a.
Page 107 2. Remove the wireless antenna cables from the top cover hole 1 and from the routing channels 2 through which the cables are routed. 3. Disconnect the display cable 3 from the system board. Disconnecting the Display Cables Maintenance and Service Guide Removal and Replacement Procedures 5–27...
Page 108 Removal and Replacement Procedures 4. Remove the four PM2.0×8.0 screws that secure the display assembly to the notebook. Removing the Display Screws 5–28 Maintenance and Service Guide...
Page 109 5. Position the notebook with the rear panel toward you. CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components. 6. Remove the four PM2.0×8.0 screws 1 that secure the display assembly to the notebook.
Page 110: Top Cover
Spare Part Number Information Top covers (include TouchPad) For use only on Compaq Presario X6000 notebook models For use only on HP Compaq nx9600 models 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b.
Page 111 Removal and Replacement Procedures 3. Remove the seven PM2.0×8.0 screws 1 on the surface of the base enclosure and the four PM2.0×8.0 screws 2 in the battery bay. Removing the Top Cover Screws Maintenance and Service Guide 5–31...
Page 112 Removal and Replacement Procedures 4. Turn the notebook top-side up with the front panel toward you. 5. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the TouchPad cable 2 from the system board. 6. Disconnect the display switch module cable 3 from the system board.
Page 113 Removal and Replacement Procedures 7. Remove the four PM2.0×8.0 screws that secure the base enclosure to the notebook. Removing the Top Cover Screw Maintenance and Service Guide 5–33...
Page 114 Removal and Replacement Procedures 8. Lift the right side of the top cover up and to the left 1 until it detaches from the notebook. 9. Lift the top cover straight up 2 to remove it. Removing the Top Cover Reverse the above procedure to install the top cover.
Page 115: Front Panel Led Board
5.13 Front Panel LED Board Spare Part Number Information Front panel LED board (includes cable) 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Memory module compartment (refer to c. Mini PCI compartment cover (refer to d.
Page 116 Removal and Replacement Procedures 2. Disconnect the front panel LED board cable 1 from the low insertion force (LIF) connector on the system board. 3. Remove the front panel LED board 2 from the clip in the base enclosure. Removing the Front Panel LED Board Reverse the above procedure to install the front panel LED board.
Page 117: Audio/Usb Board
5.14 Audio/USB Board Spare Part Number Information Audio/USB board Audio/USB board cable 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Memory module compartment (refer to c. Mini PCI compartment cover (refer to d.
Page 118 Removal and Replacement Procedures 2. Disconnect the audio/USB board cable 1 from the system board. 3. Remove the two PM2.0×8.0 screws 2 that secure the audio/USB board to the base enclosure. 4. Remove the audio/USB board cable from the base enclosure clips 3 through which it is routed.
Page 119: Bluetooth Board
5.15 Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless card (includes cable) 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Memory module compartment (refer to c. Mini PCI compartment cover (refer to d.
Page 120 Removal and Replacement Procedures 2. Disconnect the Bluetooth board cable 1 from the system board. 3. Remove the Bluetooth board 4. Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board. 5–40 Maintenance and Service Guide...
Page 121: System Board
Card cage and expansion port bracket M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM For use on HP Compaq nx9600 models M24P with 128 MB RAM M22P with 64 MB RAM ✎ All system board spares kits include a disk cell RTC battery.
Page 122 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Switch cover (refer to c. Keyboard (refer to d. Display assembly (refer to e. Top cover (refer to 2.
Page 123 4. Turn the notebook top-side up with the front panel toward you. 5. Disconnect the following cables from the system board: 1 Left speaker cable 2 Front panel LED board cable 3 Digital drive board cable 4 Right speaker cable 5 Audio/USB board cable Disconnecting the System Board Cables, Part 1 Maintenance and Service Guide...
Page 124 Removal and Replacement Procedures 6. Disconnect the fan cable 1 and the Bluetooth board cable 2 from the system board. Disconnecting the System Board Cables, Part 2 5–44 Maintenance and Service Guide...
Page 125 7. Position the notebook with the rear panel toward you. 8. Remove the following: 1 two HM5.0×9.0 screw locks on each side of the external monitor connector 2 five PM2.0×8.0 screws that secure the system board to the base enclosure 3 two PM2.0×8.0 screws that secure the heat sink module to the base enclosure Removing the System Board Screws and Screw Locks...
Page 126 Removal and Replacement Procedures 9. Position the notebook with the front panel toward you. 10. Lift the front edge of the system board until it clears the base enclosure 1. 11. Slide the system board forward at an angle and remove it 2. Removing the System Board 5–46 Maintenance and Service Guide...
Page 127 Removal and Replacement Procedures 12. Remove the RTC battery from the socket on the system board and install it in the socket on the replacement system board. Removing the RTC Battery Maintenance and Service Guide 5–47...
Page 128 Removal and Replacement Procedures ✎ An expansion port bracket and PC Card cage designed specifically for the Compaq Presario X6000 are included with the replacement system board. Follow steps 13 through 20 to remove the expansion port bracket and PC Card cage that are already installed on the replacment system board and replace them with the bracket and cage designed for the Compaq Presario X6000.
Page 129 Removal and Replacement Procedures 17. Remove the two PM1.5×4.0 screws 1 and the two PM1.5×14.0 screws 2 that secure the PC Card cage to the system board. Removing the PC Card Cage Screws Maintenance and Service Guide 5–49...
Page 130 Removal and Replacement Procedures 18. Turn the system board upside down. 19. Lift the PC Card cage straight up to disconnect it from the system board. Removing the PC Card Cage 20. Install the replacement PC Card cage. Reverse the above procedures to install the system board. 5–50 Maintenance and Service Guide...
Page 131: Digital Drive Board
5.17 Digital Drive Board Spare Part Number Information Digital drive board (includes cable) 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Memory module compartment cover (refer to c. Mini PCI compartment cover (refer to d.
Page 132 Removal and Replacement Procedures 2. Remove the two PM2.0×4.0 screws 1 that secure the digital drive board to the base enclosure. 3. Remove the digital drive board 2. Removing the Digital Drive Board Reverse the above procedure to install the digital drive board. 5–52 Maintenance and Service Guide...
Page 133: Speakers
5.18 Speakers Spare Part Number Information Left and right speakers 1. Prepare the notebook for disassembly (refer to and remove the following components: ❏ Optical drive (refer to ❏ Memory module compartment cover (refer to ❏ Mini PCI compartment cover (refer to ❏...
Page 134 Removal and Replacement Procedures 3. Remove the two PM2.0×4.0 screws 1 that secure the left speaker to the base enclosure. 4. Remove the left speaker 3. Removing the Left Speaker 5–54 Maintenance and Service Guide...
Page 135 5. Remove the PM1.5×3.5 screw 1 and PM2.0×4.0 screw 2 that secure the right speaker to the base enclosure. 6. Lift the right side of the right speaker 2, then slide the speaker to the right to remove it 3. Removing the Right Speaker Reverse the above procedure to install the speakers.
Page 136: Base Enclosure Fans
Removal and Replacement Procedures 5.19 Base Enclosure Fans Spare Part Number Information Base enclosure middle fan Base enclosure right fan 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Memory module compartment cover (refer to c.
Page 137 2. Remove the two PM2.0×8.0 screws 1 that secure the base enclosure middle fan assembly to the base enclosure. 3. Remove the three PM2.0×8.0 screws 2 that secure the base enclosure right fan assembly to the base enclosure. 4. Remove the middle 3 and right fans 4. Removing the Base Enclosure Fans Reverse the above procedure to install the base enclosure fans.
Page 138: Modem Board
Removal and Replacement Procedures 5.20 Modem Board Spare Part Number Information Modem board 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Memory module compartment cover (refer to c. Mini PCI compartment cover (refer to d.
Page 139 3. Remove the PM2.0×3.0 screw 1 that secures the modem board to the system board. 4. Remove the modem board 2. Removing the Modem Board Reverse the above procedure to install the modem board. Maintenance and Service Guide Removal and Replacement Procedures 5–59...
Page 140: Heat Sink Module
Removal and Replacement Procedures 5.21 Heat Sink Module Spare Part Number Information Heat sink module (includes fan and thermal paste) 1. Prepare the notebook for disassembly (refer to and remove the following components: a. Optical drive (refer to b. Memory module compartment cover (refer to c.
Page 141 2. Disconnect the fan cable from the system board 1. 3. According to the 1, 2, 3, 4 sequence stamped into the heat sink module, loosen the four PM2.0×12.0 spring-loaded shoulder screws 2 that secure the heat sink module to the system board.
Page 142: Processor
Removal and Replacement Procedures 5.22 Processor Spare Part Number Information Intel Pentium 4 560 (3.6-GHz) Intel Pentium 4 550 (3.4-GHz) Intel Pentium 4 540 (3.2-GHz) Intel Pentium 4 530 (3.0-GHz) Intel Pentium 4 520 (2.8-GHz) 1. Prepare the notebook for disassembly (refer to and remove the following components: a.
Page 143 CAUTION: The processor release arm is under spring tension. Do not Ä let go of the arm when removing or installing the processor. Failure to follow this caution can result in damage to the processor and system board. 2. Slide the tip of the processor release arm to the right 1 until it clears the stop on the socket 2.
Page 144 Removal and Replacement Procedures 4. Swing the processor socket cover up and forward 1. 5. Lift the processor straight up to remove it 2. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install theprocessor.
Page 145 This chapter provides physical and performance specifications. Dimensions Height Front Rear Width Depth Weight Stand-alone power requirements Operating voltage Operating current Maintenance and Service Guide Specifications Table 6-1 Notebook 4.46 cm 5.06 cm 39.80 cm 28.29 cm 4.22 kg 19.0 V dc @ 7.1 A/9.5 A – 135 W/180 W 7.1 A/9.5 A 1.76 in 1.99 in...
Page 146 Specifications Temperature HP Compaq nx9600 Notebook PC Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Compaq Presario X6000 Notebook PC Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia)
Page 147 17.0-inch, WSXGA+WVA Brightview Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 23.00 cm 36.80 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 0.197 ×...
Page 148 Specifications 17.0-inch, WXGA+WVA Brightview Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 23.00 cm 36.80 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 0.259 ×...
Page 149 Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 150 Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 151 Primary 12-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-6 2.00 cm 15.80 cm 11.90 cm 0.34 kg 148. V 6.6 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
Page 152 Specifications 24X DVD/CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc 6–8 Table 6-7 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 153 24X DVD/CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-7 1.2 mm (0.047 in) 0.74 µm...
Page 154 Specifications 8X DVD±RW/R and CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc 6–10 Table 6-8 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 155 8X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
Page 156: System Dma
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 6–12 Table 6-9 System DMA System Function not applicable not applicable not applicable not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
Page 157: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide Table 6-10 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD...
Page 158 Specifications System Interrupts (Continued) Hardware IRQ IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. 6–14 Table 6-10 System Function Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4...
Page 159 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
Page 160 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 161 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 162: System Memory Map
Specifications Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF 6–18 Table 6-12 System Memory Map System Function Base memory...
Page 163 Connector Pin Assignments Signal +5 VDC Data – Maintenance and Service Guide Table A-1 Universal Serial Bus Signal Data + Ground A–1...
Page 164 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground A–2 Table A-2 RJ-45 (Network) Signal Unused Receive – Unused Unused Table A-3 S-Video-Out 4 56 Signal TV-CD...
Page 165: External Monitor
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector Pin Assignments A–3...
Page 166 Connector Pin Assignments Signal Unused Ring A–4 Table A-5 RJ-11 (Modem) Signal Unused Unused Unused Maintenance and Service Guide...
Page 167 Signal Audio signal in Audio signal in Maintenance and Service Guide Table A-6 Audio-In (Microphone) Connector Pin Assignments Signal Ground A–5...
Page 168 Connector Pin Assignments Signal Audio out, left channel Audio out, right channel A–6 Table A-7 Audio-Out (Headphone) Signal Ground Maintenance and Service Guide...
Page 169: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 170: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 171 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland Maintenance and Service Guide Accredited Agency EANSW CEBC DEMKO FIMKO METI KEMA NEMKO SEMKO Power Cord Set Requirements Applicable Note Number B–3...
Page 172 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country United Kingdom United States ✎ 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 173 Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 374745-001. Maintenance and Service Guide C–1...
Page 174 Screw Listing Where used: One screw that secures the memory module compartment cover to the notebook (screw is captured on the cover by a C clip; documented in Section Four screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips;...
Page 175 Where used: Four screws that secure the hard drive frame to the hard drive (documented in Section Phillips M2.5×4.0 Screw Locations Maintenance and Service Guide Table C-2 Phillips PM2.5×4.0 Screw Color Qty. Silver 5.3) Screw Listing Length Thread 4.0 mm 2.5 mm Head Width...
Page 176 Screw Listing Where used: One screw that secures the optical drive to the notebook (documented in Section Three screws that secure the switch cover to the notebook (documented in Section Two screws that secure the keyboard to the notebook (documented in Section Phillips M2.0×8.0 Screw Location C–4...
Page 177 Phillips PM2.0×8.0 Screw (Continued) Where used: Four screws that secure the display assembly to the notebook (documented in Section Four screws that secure the top cover to the notebook (documented in Section Phillips M2.0×8.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty.
Page 178 Screw Listing Phillips PM2.0×8.0 Screw (Continued) Where used: Four screws that secure the display assembly to the notebook (documented in Section Phillips M2.0×8.0 Screw Locations C–6 Table C-3 Color Qty. Black 5.11) Length Thread 8.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 179 Phillips PM2.0×8.0 Screw (Continued) Where used: Eleven screws that secure the top cover to the notebook (documented in Section Phillips M2.0×8.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Black 5.12) Screw Listing Length Thread 8.0 mm 2.0 mm Head Width 4.0 mm...
Page 180 Screw Listing Phillips PM2.0×8.0 Screw (Continued) Where used: Two screws that secure the audio/USB board to the notebook (documented in Section Phillips M2.0×8.0 Screw Locations C–8 Table C-3 Color Qty. Black 5.14) Length Thread 8.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 181 Phillips PM2.0×8.0 Screw (Continued) Where used: Seven screws that secure the system board to the notebook (documented in Section Phillips M2.0×8.0 Screw Location Maintenance and Service Guide Table C-3 Color Qty. Black 5.16) Screw Listing Length Thread 8.0 mm 2.0 mm Head Width 4.0 mm...
Page 182 Screw Listing Phillips PM2.0×8.0 Screw (Continued) Where used: Two screws that secure the base enclosure small fan to the notebook (documented in Section Three screws that secure the base enclosure large fan to the notebook (documented in Section Phillips M2.0×8.0 Screw Locations C–10 Table C-3 Color...
Page 183 Where used: Three screws that secure the LED board to the notebook (documented in Section Phillips M2.0×3.0 Screw Locations Maintenance and Service Guide Table C-4 Phillips PM2.0×3.0 Screw Color Qty. Black 5.9) Screw Listing Length Thread 3.0 mm 2.0 mm Head Width 4.0 mm...
Page 184 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: One screw that secures the modem board to the notebook (documented in Section Phillips M2.0×3.0 Screw Locations C–12 Table C-4 Color Qty. Black 5.20) Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 185 Hex Socket HM5.0×9.0 Screw Lock Where used: Two screw locks that secure the system board to the notebook (documented in Section Hex Socket HM5.0×9.0 Screw Lock Locations Maintenance and Service Guide Table C-5 Color Qty. Silver 5.16) Screw Listing Length Thread 9.0 mm 2.5 mm...
Page 186 Screw Listing Where used: Two screws that secure the digital drive board to the notebook (documented in Section Two screws that secure the left speaker to the notebook (documented in Section One screw that secures the right speaker to the notebook (documented in Section Phillips M2.0×4.0 Screw Locations...
Page 187 Slotted SM1.5×9.0 Shoulder Screw Where used: Two screws that secure the expansion port bracket to the system board on Compaq Presario X6000 notebooks (documented in Slotted M1.5×9.0 Shoulder Screw Location Maintenance and Service Guide Table C-7 Color Qty. Length Silver 9.0 mm Screw Listing Head...
Page 188 Screw Listing Where used: Two screws that secure the PC Card cage to the system board on Compaq Presario X6000 notebooks (documented in Phillips M1.5×4.0 Screw Location C–16 Table C-8 Phillips PM1.5×4.0 Screw Color Qty. Silver Length Thread 4.0 mm 1.5 mm Section 5.16)
Page 189 Where used: Two screws that secure the PC Card cage to the system board on Compaq Presario X6000 notebooks (documented in Phillips M1.5×14.0 Screw Location Maintenance and Service Guide Table C-9 Phillips PM1.5×14.0 Screw Color Qty. Black Screw Listing Length Thread 14.0 mm 1.5 mm...
Page 190 Screw Listing Where used: One screw that secures the right speaker to the notebook (documented in Section Phillips M1.5×3.5 Screw Location C–18 Table C-10 Phillips PM1.5×3.5 Screw Color Qty. Silver 5.18) Length Thread 3.5 mm 1.5 mm Maintenance and Service Guide Head Width 3.5 mm...
Page 191 Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw Where used: Four screws that secure the heat sink module to the notebook (documented in Section Phillips M2.0×12.0 Spring-Loaded Shoulder Screw Locations Maintenance and Service Guide Table C-11 Color Qty. Silver 5.21) Screw Listing Length Thread 12.0 mm 2.0 mm...
Page 192 1394 port 1–7 AC adapter, spare part numbers 3–13 arrow keys 1–11 audio troubleshooting 2–21 audio/USB board removal 5–37 spare part number 3–5 3–20 5–37 audio/USB board cable, spare part number 3–5 audio-in (microphone) jack location 1–8 pin assignments A–5 audio-out (headphone) jack location 1–8 pin assignments A–6...
Page 193 Index top 1–14 upper keyboard 1–12 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 connector pin assignments external monitor A–3 headphone A–6 microphone A–5 monitor A–3 RJ-11 (modem) A–4 RJ-45 (network) A–2 S-Video-out A–2 Universal Serial Bus (USB) A–1...
Page 194 ExpressCard slot 1–6 external monitor port location 1–9 pin assignments A–3 keys 1–11 locations 1–17 removal 5–56 spare part numbers 3–5 3–22 5–56 features 1–2 feet locations 5–10 flowcharts, troubleshooting no audio 2–21 no network/modem connection 2–26 no OS loading 2–15 no OS loading from CD-ROM/DVD-ROM Drive 2–20...
Page 195 Index I/O address specifications 6–15 interrupt specifications 6–13 keyboard removal 5–22 spare part numbers 3–3 3–19 3–21 troubleshooting 2–24 keyboard components 1–9 1–10 keypad keys 1–11 label area 1–17 LED board removal 5–21 spare part number 3–3 3–22 5–21 left-side components 1–8 Logo Kit, spare part numbers 3–13 3–19...
Page 196 network jack location 1–7 pin assignments A–2 network, troubleshooting 2–26 nonfunctioning device, troubleshooting 2–14 notebook feet locations 5–10 notebook specifications 6–1 key 1–11 num lock num lock light 1–13 operating system not loading, troubleshooting 2–15 optical drive location 1–8 OS not loading 2–20 removal 5–11 spare part numbers 3–7 3–11...
Page 197 Index DMA 6–12 DVD/CD-RW Combo Drive 6–8 DVD±RW/R and CD-RW Combo Drive 6–10 hard drive 6–5 I/O addresses 6–15 interrupts 6–13 memory map 6–18 notebook 6–1 static shielding materials 4–8 S-Video-out jack location 1–9 pin assignments A–2 switch cover removal 5–18 spare part numbers 3–3 3–20 3–21...
Page 198 Index Windows applications key 1–11 Windows logo key 1–11 wireless button 1–13 wireless light 1–5 workstation precautions 4–6 Maintenance and Service Guide Index–7...

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HP Compaq nx9600 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

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Troubleshooting

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Table of Contents