Appendix C: Technical Support - TP-Link TD-W8968 User Manual

TD-W8968

Appendix C: Technical Support

For more troubleshooting help, go to:
http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 2650 4400
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7 days a week
Turkey
Tel: 0850 7244 488 (Turkish Service)
E-mail: support.tr@tp-link.com
Service time: 09:00 to 21:00
7 days a week
Ukraine
Tel: 0800 505 508
E-mail:support.ua@tp-link.com
Service time: Monday to Friday
10:00 to 22:00
Brazil
Toll Free: 0800 608 9799 (Portuguese
Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Friday, 09:00 to
20:00; Saturday, 09:00 to 15:00
Indonesia
Tel: (+62) 021 6386 1936
E-mail: support.id@tp-link.com
Service time: Monday to Friday
09:00 to 18:00
*Except public holidays
Australia/New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support.au@tp-link.com
(Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Germany/Austria
Tel: +49 1805 875 465 (German Service)
+49 1805 TPLINK
+43 820 820 360
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German fixed
phone network and up to 0.42 EUR/min
from mobile phone
Service time: Monday to Friday, 09:00 to
12:30 and 13:30 to 17:30. GMT+1 or
GMT+2 (Daylight Saving Time in
Germany)
*Except bank holidays in Hesse
300Mbps Wireless N USB ADSL2+ Modem Router User Guide
Technical Support
Singapore
Tel: +65 6284 0493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7 days a week
Italy
Tel: +39 023 051 9020
E-mail: support.it@tp-link.com
Service time: Monday to Friday
09:00 to 13:00; 14:00 to 18:00
Malaysia
Tel: 1300 88 875 465
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Poland
Tel: +48 (0) 801 080 618 / +48 227 217 563 (if
calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (Daylight Saving Time)
France
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr@tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays
Switzerland
Tel: +41 (0) 848 800 998 (German Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of different
time
Service time: Monday to Friday, 09:00 to 12:30
and 13:30 to 17:30. GMT+1 or GMT+2
(Daylight Saving Time)
Russian Federation
Tel: 8 (499) 754 5560
8 (800) 250 5560 (toll-free call from any RF
region)
E-mail: support.ru@tp-link.com
Service time: From 10:00 to 18:00 (Moscow
time) *Except weekends and holidays in
Russian Federation
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