HP EliteBook 6930p Maintenance And Service Manual
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HP EliteBook 6930p Maintenance And Service Manual

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HP EliteBook 6930p Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP EliteBook 6930p

  • Page 1 HP EliteBook 6930p Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Publication date Description November 2009 The part number has been updated to 593138-001 for the 90-W HP Smart AC adapter for use in all countries and regions except India. The information was updated in the following locations: Miscellaneous parts on page 33...
  • Page 4 B (continued) September 2010 Added a spare part number for a new docking station. The information was added in the following locations: Computer major components on page 22 Sequential part number listing on page Updated the spare part number for the upgrade bay cradle from 502322-001 to 613682-001.
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................9 Top components ........................9 Display ........................9 Antennae ....................... 10 Button, switches, and fingerprint reader ..............11 Keys ........................12 Lights ........................13 Pointing devices ...................... 14 Front components ........................
  • Page 8 Electrostatic discharge damage ..............44 Packaging and transporting guidelines ........45 Workstation guidelines .............. 45 Equipment guidelines ..............46 Unknown user password ..................47 Component replacement procedures ..................48 Service tag ......................48 Computer feet ......................49 Battery ........................50 SIM ........................
  • Page 9 File menu ......................105 Security menu ....................... 105 Diagnostics menu ....................106 System Configuration menu ..................107 6 Specifications ....................... 109 Computer specifications ......................109 14.1-inch, WXGA display specifications ................. 110 Hard drive specifications ...................... 111 DVD±RW and CD-RW Double-Layer Combo Drive specifications ..........112 DVD/CD-RW Combo Drive specifications ................
  • Page 10 Recovering information using Windows Recovery Environment (WinRE) ..144 Recovering information using Recovery Manager ........145 Recovering the entire hard drive using f11 ............... 145 Recovering information using a Windows Vista operating system DVD (purchased separately) ......................146 9 Backup and recovery in Windows XP ................147 Backing up your information ....................

  • Page 11: Product Description

    Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Product Name HP EliteBook 6930p Notebook PC √ √ Processors Intel® Core™ 2 Duo processors T9900 3.06-GHz processor, 6-MB ● √ √ L2 cache, 1066-MHz front side bus (FSB) T9800 2.93-GHz processor, 6-MB...
  • Page 12 (dynamically allocated), up to 384 MB Panels All display assemblies include 3 √ √ wireless local area network (WLAN) antennae Supports HP Panel Protection System √ √ Supports HP privacy filter √ √ Supports the following display assemblies: ●...
  • Page 13 1024-MB total system memory (1024 × 1) Hard drives Supports 9.5-mm (2.5-inch) hard drives √ √ Customer-accessible √ √ Serial ATA √ √ Supports Disk Sanitizer √ √ Supports full disk encryption √ √ Supports HP 3D DriveGuard √ √...
  • Page 14 Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Supports RAID 0 (striping) and √ √ RAID 1 (mirror) Supports the following drives: √ √ ● 320-GB, 7200-rpm hard drive ●...
  • Page 15 Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Ethernet Intel 82567LM 10/100/1000 Ethernet, √ √ with iAMT Intel 82567LM Gigabit network connection S4/S5 wake on LAN: DC - no √...
  • Page 16 Dualpoint (pointing stick and TouchPad) √ √ with 2 pointing stick buttons and 2 TouchPad buttons Power 90-W HP Smart AC Adapter with √ √ requirements localized cable plug support (2-wire plug with ground pin, supports 2- pin DC connector) 120-W HP Smart AC Adapter with √...
  • Page 17 Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Security Supports Kensington security sock √ √ Infineon Trusted Platform Module √ √ (TPM) v. 1.2 TPM Enhanced Drive Lock √...
  • Page 18 Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory DRDVD Windows Vista √ √ DRDVD Windows XP √ √ Windows Vista Basic 32 √ √ Windows Vista Business 32 √...

  • Page 19: External Component Identification

    Internal microphones (2) Record sound. HP Webcam Records video and captures still video. HP Webcam light On: The integrated camera is in use. Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button is pressed.

  • Page 20: Antennae

    Antennae Item Component Description WWAN antennae (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennae (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

  • Page 21: Button, Switches, And Fingerprint Reader

    Button, switches, and fingerprint reader Item Component Function Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 22: Keys

    Item Component Function Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume.

  • Page 23: Lights

    Component Function ● Wireless lights (2)* On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● Power lights (2)†...

  • Page 24: Pointing Devices

    Item Component Function Caps lock light On: Caps lock is on. Num lock light On: Num lock is on or the embedded numeric keypad is enabled. ● Volume mute light On: Computer sound is on. ● Amber: Computer sound is off. Volume down light Blinking: The volume scroll zone is being used to decrease speaker volume.
  • Page 25 Item Component Function Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse. Top components...

  • Page 26: Front Components

    Item Component Function Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/ or a Bluetooth device, is on. Amber: All wireless devices are off. Power light ●...

  • Page 27: Rear Components

    Rear components Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Power connector Connects an AC adapter.

  • Page 28: Left-Side Components

    Left-side components Item Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. USB ports (2) Connect optional USB devices.

  • Page 29: Bottom Components

    Bottom components Item Component Function Battery bay Holds the battery. Docking connector Connects an optional docking device. Vents (5) Enable airflow to cool internal components. CAUTION: To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
  • Page 30 Item Component Function Battery release latch Releases the battery from the battery bay. SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Chapter 2 External component identification...

  • Page 31: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

  • Page 32: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 33 Item Description Spare part number 14.1-inch, AntiGlare display assemblies (include three WLAN antenna cables, two WWAN antenna cables, and two microphones): WXGA LED display assembly with webcam (includes webcam cable) 487433-001 WXGA LED display assembly without webcam 483202-001 WXGA+ display assembly with webcam (includes webcam cable) 487435-001 WXGA+ display assembly without webcam 483201-001...
  • Page 34 Item Description Spare part number For use in Europe, the Middle East, and Africa 483010-021 For use in France 483010-051 For use in French Canada 483010-121 For use in Germany 483010-041 For use in Greece 483010-DJ1 For use in Hungary 483010-211 For use in Iceland 483010-DD1...
  • Page 35 Item Description Spare part number Plastics Kit (see Plastics Kit on page 30 for more Plastics Kit spare 487429-001 part information): (7a) ExpressCard slot bezel (7b) Hard drive bay cover (7c) Memory module compartment cover (7d) Bluetooth module compartment cover (7e) WWAN module compartment cover Cable Kit:...
  • Page 36 Item Description Spare part number Intel Wi-Fi Link 5300 802.11a/b/g/n WLAN module for use in all 480986-001 countries and regions Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all 480985-001 countries and regions Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all 482957-001 countries and regions Broadcom 4322 802.11a/b/g/n WLAN modules:...
  • Page 37 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, 459263-002 Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,...
  • Page 38 Item Description Spare part number (17) Audio/ExpressCard assembly (includes ExpressCard slot, cable, headphone and 482959-001 microphone connectors, and SD card reader slot) NOTE: The Audio/ExpressCard assembly spare part kit does not include an audio cable. The Audio/ExpressCard assembly cable is included in the Cable Kit, spare part number 487432-001.
  • Page 39 The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. See Cable Kit on page 31 for more Cable Kit spare part information. (26) HP un2400 Mobile Broadband WWAN module 483377-001 Computer major components...

  • Page 40: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 487429-001 Hard drive bay cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes one captive screw, secured by a C-clip) ExpressCard slot bezel WWAN module compartment cover (includes one captive screw, secured by a C-clip) Bluetooth module compartment cover (includes one captive screw, secured by a C-clip) Chapter 3 Illustrated parts catalog...

  • Page 41: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 487432-001 Modem module cable (includes RJ-11 connector) Bluetooth module cable Audio/ExpressCard cable (not illustrated) Cable Kit...

  • Page 42: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drives (include bracket) 320-GB, 7200-rpm 531969-001 250-GB, 7200-rpm 495059-001 160-GB, 7200-rpm 483186-001 120-GB, 7200-rpm 483184-001 Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 515874-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001...

  • Page 43: Miscellaneous Parts

    Miscellaneous parts Description Spare part number Docking station 483203-001 AC adapters Smart Adapter, 90-W PFC AC adapter for use only in India 535593-001 Smart Adapter, 90-W PFC, RC/V 3W 620656-001 Smart Adapter, 90-W PFC, RC/V EM 3W for use only in India 613160-001 Smart Adapter, 90-W PFC, RC/V 3W 613153-001...
  • Page 44 Description Spare part number Screw Kit 486305-001 ● Phillips PM3.0×4.0 screw ● Phillips PM2.5×11.0 captive screw ● Phillips PM2.5×10.0 captive screw ● Phillips PM2.5×9.0 captive screw ● Phillips PM2.5×7.0 screw ● Phillips PM2.5×4.0 screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.0×5.0 screw ●...

  • Page 45: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 456946-001 Travel battery 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,...
  • Page 46 Spare part Description number 482960-001 Base enclosure 482961-001 4-cell, 37-Wh Li-ion battery 482962-001 6-cell, 55-Wh Li-ion battery 482963-001 RTC battery 482964-001 Power button board (includes cable) 482966-001 Display Cable Kit (includes display panel cable) 482967-001 Display Hinge Kit (includes left and right hinges) 482968-001 Rubber Kit (includes base enclosure rubber feet, rubber screw covers, and display bezel rubber screw covers)
  • Page 47 Spare part Description number 483010-201 Keyboard for use in Brazil (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-211 Keyboard for use in Hungary (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-221 Keyboard for use in the Czech Republic (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-231 Keyboard for use in Slovakia (includes keyboard cable, keyboard shield, pointing stick, and pointing...
  • Page 48 483203-001 Docking station 483377-001 HP un2400 Mobile Broadband WWAN module 486299-001 System board with 128 MB of discrete graphics subsystem memory for use in all countries and regions except for Russia and the People's Republic of China (includes replacement thermal material)
  • Page 49 Spare part Description number 487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,...
  • Page 50 Spare part Description number 490371-291 Power cord for use in Japan 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-AR1 Power cord for use in South Africa 490371-BB1 Power cord for use in Iceland 490371-D01...
  • Page 51 Spare part Description number 510351-001 System board with 128 MB of discrete graphics subsystem memory for use only in Russia and the People's Republic of China (includes replacement thermal material) 510352-001 System board with 256 MB of discrete graphics subsystem memory for use only in Russia and the People's Republic of China (includes replacement thermal material) 510353-001 System board for use only in computer models with UMA graphics subsystem memory for use only in...

  • Page 52: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 53: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 54: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 55: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 56: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 57: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 58: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 72 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 59: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 482968-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 60: Battery

    Battery Description Spare part number 8-cell, 58-Wh Li-ion battery for use only in Japan 534063-291 6-cell, 62-Wh Li-ion battery for use only in Japan 534218-291 6-cell, 55-Wh Li-ion battery 482962-001 4-cell, 37-Wh Li-ion battery 482961-001 Before disassembling the computer, follow these steps: Shut down the computer.

  • Page 61: Sim

    NOTE: This section applies only to computer models with WWAN capability. If there is a SIM inserted in the SIM slot, it should be removed before disassembling the computer. Be sure the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 62: Display Inverter

    Display inverter Description Spare part number Display inverter 487431-001 Before removing the display inverter, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 63 Release the bottom edge of the display bezel (3) from the display assembly. Release the zero insertion force (ZIF) connector (1) to which the keyboard light cable is attached, and disconnect the keyboard light cable from the display inverter. Remove the two Phillips PM2.5×4.0 screws (2) that secure the display inverter to the display enclosure.

  • Page 64: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth® module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. See Bluetooth module cable on page 95 for removal procedures for the Bluetooth module cable. Description Spare part number Bluetooth module...
  • Page 65 Disconnect the Bluetooth module cable (2) from the Bluetooth module. Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module. Component replacement procedures...

  • Page 66: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 320-GB, 7200-rpm 531969-001 250-GB, 7200-rpm 495059-001 160-GB, 7200-rpm 483186-001 120-GB, 7200-rpm 483184-001 128-GB solid-state drive 575554-001 80-GB solid-state drive 486304-001 Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 67 Lift the left side of the hard drive bay cover (2), swing it up and to the right, and remove the cover. The hard drive bay cover is included in the Plastics Kit, spare part number 487429-001. Loosen the Phillips PM2.5×10.0 captive screw (1) that secures the hard drive to the computer. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect it from the system board.
  • Page 68 Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...

  • Page 69: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 515874-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001 DVD-ROM Drive 483191-001 Before removing the optical drive, follow these steps:...

  • Page 70: Upgrade Bay Device

    Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. Upgrade bay device Description Spare part number Upgrade bay device cradle 502322-001 Before removing the upgrade bay device, follow these steps:...
  • Page 71 Remove the upgrade bay device (4) from the computer. If it is necessary to remove the hard drive from the upgrade bay cradle, position the upgrade bay cradle with the front bezel toward you. Loosen the Phillips PM2.5×10.0 captive screw (1) that secures the hard drive to the upgrade bay cradle.

  • Page 72: Expansion Memory Module

    Expansion memory module Description Spare part number 598855-001 4096-MB memory module (PC2-6400, 800-MHz, DDR2) 598858-001 2048-MB memory module (PC2-6400, 800-MHz, DDR2) 598861-001 1024-MB memory module (PC2-6400, 800-MHz, DDR2) Before removing the expansion memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 73: Wwan Module

    Reverse this procedure to install the expansion memory module. WWAN module Description Spare part number HP un2400 Mobile Broadband WWAN module 483377-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 Lift the left side of the cover (2), swing it up and to the right, and remove the cover. The WWAN module compartment cover is included in the Plastics Kit, spare part 487429-001. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WWAN module “Main”...

  • Page 75: Keyboard

    Keyboard NOTE: All keyboard spare part kits include a keyboard cable, keyboard shield, pointing stick, and pointing stick cable. Country or region Spare part number Country or region Spare part number Belgium 483010-A41 Norway 483010-091 Brazil 483010-201 Portugal 483010-131 The Czech Republic 483010-221 Russia 483010-251...
  • Page 76 Loosen the three Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the keys, between the keys, between the keys, and between the...

  • Page 77: Primary Memory Module

    Release the ZIF connector (3) to which the keyboard cable is attached, and disconnect the keyboard cable (4) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Primary memory module Description Spare part number 598855-001 4096-MB memory module (PC2-6400, 800-MHz, DDR2) 598858-001 2048-MB memory module (PC2-6400, 800-MHz, DDR2)
  • Page 78 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module. Chapter 4 Removal and replacement procedures...

  • Page 79: Modem Module

    Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001. Description Spare part number For use in all countries and regions except Australia and New Zealand 461750-001 Modem module for use only in Australia and New Zealand 461750-011...

  • Page 80: Wlan Module

    WLAN module Description Spare part number Intel Wi-Fi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions 480986-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Broadcom 4322 802.11a/b/g/n WLAN modules: ●...
  • Page 81 Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 459263-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,...
  • Page 82 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable (2) is connected to the middle terminal on the WLAN module.

  • Page 83: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 482963-001 Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 84: Switch Cover

    Switch cover Description Spare part number Switch cover (includes capacitative board and cable) 486307-001 Capacitative board (includes cable) 487428-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 85 Lift the right side of the keyboard shield (1) until it rests at an angle, and then remove the shield (2) by lifting it straight up. NOTE: The keyboard shield is included with the keyboard spare part kit. Release the ZIF connector (1) to which the power button board cable is attached, and disconnect the power button board cable from the system board.

  • Page 86: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 482964-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 87: Fan

    Description Spare part number 487436-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 88: Heat Sink

    The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
  • Page 89 Remove the Phillips PM2.5×4.0 screw (2) that secures the heat sink to the system board. Lift the right side of the heat sink (1) until it rests at angle. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach Release the heat sink (2) by sliding it to the right until it clears the left side of the top cover.
  • Page 90 Remove the heat sink (3) by sliding it up and forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the section of the heat sink (1) that services it.
  • Page 91 Following the 1, 2, 3, 4, sequence stamped into the heat sink, loosen the four Phillips PM2.5×11.0 screws (1) that secure the heat sink to the system board. Lift the right side of the heat sink (1) until it rests at an angle. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach...
  • Page 92 Remove the heat sink (3) by sliding it up and forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the section of the heat sink (1) that services it.

  • Page 93: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core 2 Duo T9900, 3.06-GHz processor (1066-MHz FSB, 6-MB L2 cache) 570434-001 Intel Core 2 Duo T9800, 2.93-GHz processor (1066-MHz FSB, 6-MB L2 cache) 507951-001 507955-002 Intel Core 2 Duo T9600, 2.80-GHz processor (1066-MHz FSB, 6-MB L2 cache)
  • Page 94 Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...

  • Page 95: Display Assembly

    Display assembly Description Spare part number 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models equipped with a 487433-001 webcam (includes three WLAN antenna cables, two WWAN antenna cables, and two microphones) 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models not equipped 483202-001 with a webcam (includes three WLAN antenna cables, two WWAN antenna cables, and two microphones)
  • Page 96 Remove the following: (1) Two round rubber screw covers. Screw covers are available in the Rubber Kit, spare part number 482966-001. (2) Two wedge-shaped rubber screw covers. Screw covers are available in the Rubber Kit, spare part number 482966-001. (3) Four Torx T8M2.5×7.0 screws that secure the display assembly to the computer. Turn the computer right-side up, with the front toward you.
  • Page 97 Remove the wireless antenna cables (2) from the clips and routing channels built into the top cover. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. Remove the two T8M2.5×7.0 screws (1) that secure the display assembly to the computer.
  • Page 98 If it is necessary to replace the display bezel or display hinges, remove the four rubber screw covers (1) and the four Phillips PM2.5×7.0 screws (2) that secure the display bezel to the display assembly. The rubber screw covers are available in the Rubber Kit, spare part number 482966-001.
  • Page 99 If it is necessary to replace the display hinges, remove the two Phillips PM2.5×7.0 screws (1) that secure the display hinges to the display enclosure. Remove the display hinges (2). The left and right display hinges are included in the Display Hinge Kit, spare part number 482967-001.

  • Page 100: Top Cover

    Top cover Description Spare part number Top cover with fingerprint reader (includes TouchPad buttons) 486303-001 Top cover without fingerprint reader (includes TouchPad buttons) 611810-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 101 Remove the following: (1) Two round rubber screw covers on the front edge of the base enclosure. Rubber screw covers are available in the Rubber Kit, spare part number 482968-001. (2) Two cup-shaped rubber screw covers on the right edge of the base enclosure. Rubber screw covers are available in the Rubber Kit, spare part number 482968-001.

  • Page 102: Touchpad

    Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. TouchPad Description Spare part number TouchPad (includes cable and TouchPad button board and cable) 486306-001 Before removing the TouchPad, follow these steps: Shut down the computer.
  • Page 103 Release the TouchPad bracket (2) by sliding it toward the back of the top cover. Remove the TouchPad bracket (3) by lifting it straight up. Release the ZIF connector (1) to which the TouchPad button board cable is attached, and disconnect the TouchPad button board cable from the TouchPad board.

  • Page 104: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 486309-001 Before removing the fingerprint reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 105: Bluetooth Module Cable

    Reverse this procedure to install the fingerprint reader board. Bluetooth module cable NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. Before removing the Bluetooth module cable, follow these steps: Shut down the computer.

  • Page 106: Speaker

    Speaker Description Spare part number Speaker 486308-001 Before removing the speaker, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 107: Audio/Expresscard Assembly

    Remove the speaker (3) by lifting it straight up. Reverse this procedure to install the speaker. Audio/ExpressCard assembly NOTE: The Audio/ExpressCard assembly spare part kit does not include an audio cable. The Audio/ ExpressCard assembly cable is included in the Cable Kit, spare part number 487432-001. See Cable Kit on page 31 for more Cable Kit spare part information.

  • Page 108: Modem Module Cable

    Top cover (see Top cover on page Bluetooth module cable (see Bluetooth module cable on page Speaker (see Speaker on page Remove the audio/ExpressCard assembly: Release the ZIF connector (1) to which the audio/ExpressCard assembly cable is attached, and disconnect the audio/ExpressCard assembly cable from the system board. Lift the right side of the audio/ExpressCard assembly (2) to disconnect it from the system board.
  • Page 109 Remove the battery (see Battery on page 50). Remove the following: Hard drive (see Hard drive on page Keyboard (see Keyboard on page Switch cover (see Switch cover on page Display assembly (see Display assembly on page Top cover (see Top cover on page Remove the modem module cable: Disconnect the modem module cable (1) from the system board.

  • Page 110: System Board

    System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number System board for use in all countries and regions except for Russia and the People's Republic of China For use only with computer models with discrete graphics subsystem memory (includes 256 MB of 486300-001 graphics subsystem memory For use only with computer models with discrete graphics subsystem memory (includes 128 MB of...
  • Page 111 Speaker (see Speaker on page Audio/ExpressCard assembly (see Audio/ExpressCard assembly on page When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see Expansion memory module on page 62 Primary memory module on page...
  • Page 112 Remove the system board (3) from the base enclosure by sliding it up and to the right at an angle. Reverse the preceding procedure to install the system board. Chapter 4 Removal and replacement procedures...

  • Page 113: Computer Setup

    Computer Setup This user guide describes features that are common to most models. Some features may not be available on your computer. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

  • Page 114: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. ● To select a menu or a menu item, use the keyboard arrow keys and then press enter, or use a pointing device to click the item.

  • Page 115: Computer Setup Menus

    Revise password policy criteria. administrator password) HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enable/disable HP SpareKey enrollment (enabled by default). Enrollment Fingerprint Reset on Reboot (if Enable/disable the fingerprint reader (select models only; disabled by default). Present) Allow reset of HP ProtectTools Enable/disable reset of HP ProtectTools security keys.

  • Page 116: Diagnostics Menu

    To do this Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default).

  • Page 117: System Configuration Menu

    System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ●...
  • Page 118 Availability of the options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Virtualization Technology (select models only; enabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (select models only;...

  • Page 119: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Depth 24.30 cm 9.57 in Width 33.10 cm 13.03 in Height (front to rear) 3.13 to 3.41 cm 1.23 to 1.34 in Weight (computer equipped with an optical drive, WXGA display 2.40 kg 5.29 lbs assembly, 1 memory module, WLAN module, and 6-cell battery) Weight (computer equipped with the optical drive weight saver, 2.10 kg...

  • Page 120: 14.1-Inch, Wxga Display Specifications

    Metric U.S. Random vibration Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

  • Page 121: Hard Drive Specifications

    Hard drive specifications 250-GB* 160-GB* 120-GB* Dimensions 9.5 mm Height 9.5 mm 9.5 mm 9.5 mm 70 mm Width 70 mm 70 mm 70 mm 101 g Weight 101 g 101 g 101 g SATA Interface type SATA SATA SATA 100 MB/sec Transfer rate 100 MB/sec...

  • Page 122: Dvd±Rw And Cd-Rw Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE DVD+R, DVD+RW, DVD-R, DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, Video DVD-RAM CD), Multisession CD (Photo-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 123: Dvd/Cd-Rw Combo Drive Specifications

    DVD/CD-RW Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Access time...

  • Page 124: Dvd-Rom Drive

    DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Access time Random <...

  • Page 125: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for ExpressCard DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. System DMA specifications...

  • Page 126: System Interrupt Specifications

    System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...

  • Page 127: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 128 I/O address (hex) System function (shipping configuration) JoyStick (decoded in ESS1688) 202 - 21F Unused 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF...

  • Page 129: System Memory Map Specifications

    System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB...

  • Page 130: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 486305-001. Chapter 7 Screw listing...

  • Page 131: Phillips Pm2.0×5.0 Captive Screw

    Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: (1) One captive screw that secures the Bluetooth module compartment cover to the computer (screw is secured with a C-clip) (2) Two captive screws that secure the hard drive bay cover to the computer (screws are secured with C-clips) (3) One captive screw that secures the memory module compartment cover to the computer (screw is secured with a C-clip)

  • Page 132: Phillips Pm2.5×11.0 Captive Screw

    Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Black 11.0 mm 2.5 mm 5.0 mm Where used: One captive screw that secures the hard drive to the computer (screw is secured by a C-clip) Where used: One captive screw that secures the hard drive to the upgrade bay cradle (screw is secured by a C-clip) Chapter 7 Screw listing...

  • Page 133: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw...

  • Page 134: Phillips 2.5×9.0 Captive Screw

    Phillips 2.5×9.0 captive screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: (1) One captive screw that secures the optical drive or upgrade bay device to the computer (screw is secured by a C-clip) (2) Three captive screws that secure the keyboard to the computer (screws are secured by C-clips) Chapter 7 Screw listing...

  • Page 135: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Phillips PM2.0×3.0 screw...

  • Page 136: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the upgrade bay device to the computer Where used: One screw that secures the heat sink to the system board on computer models equipped with discrete graphics subsystem memory Chapter 7 Screw listing...

  • Page 137: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the WWAN module to the system board Where used: (1) Two screws that secure the modem module to the system board Phillips PM2.5×4.0 screw...
  • Page 138 (2) Two screws that secure the WLAN module to the system board Where used: One screw that secures the power button board to the switch cover Where used: 2 screws that secure the display inverter to the display enclosure Where used: 4 screws that secure the TouchPad bracket to the top cover Chapter 7 Screw listing...

  • Page 139: Phillips Pm2.0×3.0 Broad-Head Screw

    Where used: 2 screws that secure the audio/ExpressCard assembly to the top cover Where used: (1) Three screws that secure the system board to the base enclosure on all computer models (2) One screw that secures the system board to the base enclosure on computer models equipped with UMA graphics subsystem memory Phillips PM2.0×3.0 broad-head screw Phillips PM2.0×3.0 broad-head screw...
  • Page 140 Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 6.0 mm Where used: 2 screws that secure the switch cover to the computer Chapter 7 Screw listing...

  • Page 141: Torx8 T8M2.5×7.0 Screw

    Torx8 T8M2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the switch cover to the computer Where used: 4 screws that secure the display assembly to the computer Torx8 T8M2.5×7.0 screw...
  • Page 142 Where used: 2 screws that secure the display assembly to the computer Where used: 7 screws that secure the top cover to the base enclosure Where used: One screw that secures the speaker to the base enclosure Chapter 7 Screw listing...

  • Page 143: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan to the base enclosure Where used: 4 screws that secure the display bezel to the display enclosure Phillips PM2.5×7.0 screw...
  • Page 144 Where used: 2 screws that secure the hinges to the display enclosure Chapter 7 Screw listing...

  • Page 145: Phillips Pm2.5×11.0 Captive Screw

    Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Silver 11.0 mm 2.5 mm 5.0 mm Where used: 4 captive screws that secure the heat sink to the system board (screws are secured by C-clips) Phillips PM2.5×11.0 captive screw...

  • Page 146: Phillips Pm2.0×5.0 Screw

    Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the top cover to the base enclosure Chapter 7 Screw listing...

  • Page 147: Backup And Recovery In Windows Vista

    In case of system instability or failure, you can use the backup files to restore the contents of your computer. When creating backups, HP recommends the following sequence: Create a set of recovery discs of the entire hard drive as soon as possible after you set up your computer.

  • Page 148: Creating Recovery Discs

    Creating recovery discs After setting up the computer, create a set of recovery discs for the initial backup of the entire hard drive. NOTE: This process may take over an hour, depending on your computer speed and the amount of data being stored.

  • Page 149: Backing Up Your Information

    Backing up your information After you create the recovery discs for the initial backup of the entire hard drive, you should schedule automatic backups of your files. You should also back up your files before you modify the hardware or software.

  • Page 150: Backing Up Individual Files Or Folders

    Backing up individual files or folders When you perform a backup of the entire hard drive, you are saving the full factory image, including the Windows operating system, software programs, all personal files and folders, and configuration settings. You can back up a copy of the entire hard drive to either of the following locations: ●...

  • Page 151: Creating System Restore Points

    The first system restore point is a snapshot of the entire image that is automatically created the first time you perform a backup. Subsequent recovery points make copies of changes made after that time. HP recommends that you create manual restore points at the following times: ● Before you add or extensively modify software or hardware ●...

  • Page 152: Performing A Recovery

    Performing a recovery In case of hard drive failure or system instability, the computer provides tools to recover your files. You can recover your information using the following methods: NOTE: Have your backup files available. Some of these methods will prompt you for your backup files stored on recovery discs or on a drive.

  • Page 153: Restoring The Computer To A Previous State

    Restoring the computer to a previous state Your computer automatically creates restore points daily (depending on your computer activity) and when you make a major change to the computer, such as adding software or a new driver. If you decide to reverse changes made to the computer, you can revert back to a previous restore point. NOTE: If you don't like the state of your computer after you restore it, you can also undo the restoration.

  • Page 154: Recovering Information Using Windows Recovery Environment (Winre)

    Recovering information using Windows Recovery Environment (WinRE) Windows Recovery Environment (WinRE) can perform a recovery from either an optional external hard drive where you have backed up your information or from recovery discs that you previously created. CAUTION: Using Windows Recovery Environment (WinRE) will completely erase hard drive contents and reformat the hard drive.

  • Page 155: Recovering Information Using Recovery Manager

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 156: Recovering Information Using A Windows Vista Operating System Dvd (Purchased Separately)

    Make sure that your most recent backup of the hard drive (stored on recovery discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support.

  • Page 157: Backup And Recovery In Windows Xp

    Backing up your information NOTE: You can recover only the files that you have previously backed up. HP recommends that you use the Windows backup utility to create a hard drive backup as soon as you set up your computer.

  • Page 158: Backup Suggestions

    Backup suggestions ● Connect the computer to external power before performing backup and recovery procedures. ● Create system recovery points. ● Store personal files in the My Documents folder and back up these folders periodically. ● Back up templates stored in their associated programs. ●...

  • Page 159: Backing Up All Files And Folders

    The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup. Subsequent recovery points make copies of changes made after that time. HP recommends that you create recovery points at the following times: ● Before you add or extensively modify software or hardware ●...
  • Page 160 Click Create. Follow the on-screen instructions. Chapter 9 Backup and recovery in Windows XP...

  • Page 161: Scheduling Backups

    Scheduling backups You can schedule backups for the entire system, for recovery points, or for specific files and folders. Backups can be scheduled at specific intervals (daily, weekly, or monthly) or at specific events, such as at system restart or when you log on. To schedule backups: Select Start >...

  • Page 162: 10 Connector Pin Assignments

    10 Connector pin assignments 1394 Assignment Power Ground TPB- TPB+ TPA- TPA+ Chapter 10 Connector pin assignments...

  • Page 163: Audio-In (Microphone)

    Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone)

  • Page 164: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Chapter 10 Connector pin assignments...

  • Page 165: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem)

  • Page 166: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground Chapter 10 Connector pin assignments...

  • Page 167: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 168: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 169: 12 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 170 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 171 Disconnect all display panel cables (1) from the display inverter and remove the display inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down.
  • Page 172 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 173 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 174 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 175: Index

    Index Symbols/Numerics base enclosure, spare part power 11 1394 port number 28, 36 presentation 11 location 18 battery volume mute 11 pin assignments 152 removal 50 wireless 11 spare part numbers 28, 36, button components 11 buttons AC adapter, spare part numbers battery (travel), spare part display release 16 number 34, 35...
  • Page 176 23, 39, 52 Windows Recovery Environment HP QuickLook 108 display release button 16 (WinRE) 144 HP SpareKey Enrollment 106 display specifications 110 factory state, recovering to 145 docking connector 19 drive light 13, 16 I/O address specifications 117...
  • Page 177 interrupt specifications 116 webcam 9 removal 59 wireless 13, 16 spare part numbers 28, 32, Logo Kit, spare part number 23, jacks specifications 112, 113, 114 audio-in 18 audio-out 18 headphone 18 manual restore points 141 packing guidelines 45 microphone 18 mass storage devices, spare part panels, product description 2 modem 17...
  • Page 178 DriveLock 106 system fan 107 recovering to factory state 145 fingerprint reader reset 105 system IDs 106 recovery discs, creating 138 HP SpareKey 105 system information 105 Recovery Manager 145 password policy 105 system memory map 119 System IDs 106...
  • Page 179 volume mute button 11 thermal material, replacement 80, volume mute light 14 volume scroll zone 12 tools required 42 volume up light 14 top components 9 top cover webcam removal 90 location 9 spare part number 27, 38, spare part number 23, 38 41, 90 webcam light 9 TouchPad...

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