Sound Issues; Hdmi Connection Issues; Computer Connection Issues; Contact Us - Philips 32PHA4509 User Manual

Sound issues

The pictures are showing but sound quality is
poor:
Note
•
If no audio signal is detected, the TV automatically
switches the audio output off - this does not indicate
malfunction.
•
Check that all cables are properly
connected.
• Check that the volume is not set to 0.
• Check that the sound is not muted.
• Check that the sound settings are correctly
set.
The pictures are showing but sound comes
from one speaker only:
• Verify that sound balance is set to the
centre.

HDMI connection issues

There are problems with HDMI devices:
• Please note that HDCP (High-bandwidth
Digital Content Protection) support can
delay the time taken for a TV to display
content from a HDMI device.
• If the TV does not recognise the HDMI
device and no picture is displayed, please
try switching the signal source to another
device before switching it back again.
•
If there are intermittent sound disruptions,
please check that output settings from the
HDMI device are correct.
• If you are using a HDMI to DVI adapter or
cable, please check if the audio cable that
comes with the product is connected to
AUDIO (only for mini jacks).

Computer connection issues

The computer display on the TV is not stable:
•
Check that your PC uses the supported
resolution and refresh rate.
• Set the TV picture format to unscaled.

Contact us

If you cannot resolve your problem, please refer
to the FAQs for this model at
www.philips.com/support.
If the problem remains unresolved, please
contact your local Philips Customer Service
Centre.
Warning
•
Do not attempt to repair the TV yourself. This may cause
severe injury, irreparable damage to your TV or void your
warranty.
Note
•
Please make a note of your TV model and serial number
before you contact Philips Customer Service Centre.
These numbers are printed on the back/bottom of the
TV and on the packaging.
EN
25