HP L5009TM User Manual

Touchscreen monitors
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L5006tm and L5009tm Touchscreen Monitors
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Summary of Contents for HP L5009TM

  • Page 1 L5006tm and L5009tm Touchscreen Monitors User Guide...
  • Page 2 . Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright.
  • Page 3: About This Guide

    About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
  • Page 4 About This Guide ENWW...
  • Page 5: Table Of Contents

    Table of contents 1 Product Features HP L5006tm Touchscreen ... 1 HP Compaq L5009tm Touchscreen ... 2 2 Safety and Maintenance Guidelines Important Safety Information ... 3 Maintenance Guidelines ... 4 Cleaning the Monitor ... 4 Shipping the Monitor ... 4 3 Setting Up the Monitor Identifying Rear Connectors ...
  • Page 6 Preparing to Call Technical Support ... 19 Appendix B Technical Specifications HP L5006tm Touchscreen ... 20 HP Compaq L5009tm Touchscreen ... 21 IntelliTouch Surface Acoustic Wave Technology ... 23 Acoustic Pulse Recognition Technology ... 24 Recognizing Preset Display Resolutions ... 25 HP L5006tm and L5009tm ...
  • Page 7: Product Features

    ● On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization ● Software and documentation CD that includes the Elo TouchSystems IntelliTouch software, HP monitor driver software and product documentation ● Detachable stand for wall mounting application ●...
  • Page 8: Hp Compaq L5009Tm Touchscreen

    On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization ● Software and documentation CD that includes the Elo TouchSystems APR USB touch driver, HP monitor driver software and product documentation ● Detachable stand for wall mounting application ●...
  • Page 9: Safety And Maintenance Guidelines

    Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
  • Page 10: Maintenance Guidelines

    Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ●...
  • Page 11: Setting Up The Monitor

    Connector AC Power Serial NOTE: A +12VDC input jack is available on the connector panel of the L5009tm monitor. This jack accepts an external DC power brick (not included with the monitor). ENWW Function Connects the AC power cord to the monitor.
  • Page 12: Connecting The Cables

    The USB cable does not have thumb screws. L5009tm: Connect one end of the USB cable to the rear connector of the computer, and the other end to the connector on the monitor.
  • Page 13: Installing The Serial Or Usb Touch Drivers

    Installing the Serial or USB Touch Drivers The Touch driver software can be downloaded from the Web or from the HP software and documentation CD included with the monitor. Downloading Drivers from the Web Insert the HP software and documentation CD in the computer’s CD-ROM drive. The CD will open to a menu screen.
  • Page 14: Removing The Monitor Stand

    Removing the Monitor Stand If you are mounting the panel to a wall or other mounting fixture, you must remove the monitor stand from the panel. The monitor has four mounting holes on the back side of the panel that adheres to the VESA mounting standard.
  • Page 15: Tilting The Monitor

    The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model. The rating labels are located on the rear panel of the monitor display head.
  • Page 16: Operating The Monitor

    PDF Complete is supplied on this CD and can be installed from the menu. NOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP monitors support Web site. See The Information File The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor...
  • Page 17: Installing The .Inf And .Icm Files

    Refer to the Monitor Driver Software Readme file on the CD. Downloading from the Worldwide Web To download the latest version of .INF and .ICM files from the HP monitors support Web site: Refer to http://www.hp.com/support...
  • Page 18: Front Panel Controls

    Front Panel Controls Table 4-1 Monitor Front Panel Controls Control Power Select Menu/Exit Chapter 4 Operating the Monitor Function Turns the monitor on or off. Selects the adjustment items from the OSD menus. Enter the brightness adjustment. Decrease value of the adjustment item. Select item counter-clockwise.
  • Page 19: Using The On-Screen Display

    Using the On-Screen Display Use the On-Screen Display (OSD) to display and select OSD menu functions. To access the OSD, do the following: Press the Menu button on the side panel to activate the OSD menu. Use the up arrow or down arrow controls to move clockwise or counterclockwise through the menu. Press the Enter key on the keyboard, the parameter will be highlighted when selected.
  • Page 20: Identifying Monitor Conditions

    Table 4-2 OSD Menu (continued) Icon OSD Control OSD Language Information Description NOTE: When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. To restore the factory settings, select the Recall Defaults menu in the on-screen display.
  • Page 21: Osd And Power Lock/Unlock

    OSD and Power Lock/Unlock The OSD feature can be locked and unlocked. The monitor is shipped with the OSD menu and power button in the unlocked position. To lock the OSD menu: Press the Menu button and up arrow button simultaneously until a window displays "OSD Unlock." Continue to hold the buttons down and the window toggles to "OSD Lock."...
  • Page 22: Appendix A Troubleshooting

    Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Screen is blank. The monitor does not respond after you turn on the system. Image appears blurred, indistinct, or too dark.
  • Page 23: Touchscreen Tips

    (this is sometimes called calibration). Normally this need only be done when the touch drivers are initially installed. NOTE: The L5009tm LCD with APR technology has a fixed coordinate system that never changes over time, position or environmental changes. With APR, calibration is eliminated. To calibrate the L5006tm touchscreen: Click the Windows Start button.
  • Page 24 If the touchscreen is not responding to touch, check your serial or USB connection by doing the following: ● Serial Connection - Run the comdump diagnostic utility to determine if the touchscreen, the serial touch controller, the computer's serial COM port and the associated cabling are connected and functioning properly.
  • Page 25: Online Technical Support

    For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
  • Page 26: Appendix B Technical Specifications

    Technical Specifications NOTE: All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP's component manufacturers' typical level specifications for performance and actual performance may vary either higher or lower. HP L5006tm Touchscreen...
  • Page 27: Hp Compaq L5009Tm Touchscreen

    Temperature (Operating) Temperature (Storage) Humidity Altitude Dimensions Width Height (includes base) Depth (includes base) Weight Actual Shipping HP Compaq L5009tm Touchscreen Table B-2 HP Compaq L5009tm Specifications LCD Display Type Display Size Pixel Pitch Display Mode Maximum Resolution Contrast Ratio Brightness...
  • Page 28 Table B-2 HP Compaq L5009tm Specifications (continued) Display Color Viewing Angle Input Signal Video Sync Signal Connector Side Control Plug & Play Touch Panel Power Operating Conditions Temperature (Operating) Temperature (Storage) Humidity Altitude Dimensions Width Height (includes base) Depth (includes base)
  • Page 29: Intellitouch Surface Acoustic Wave Technology

    IntelliTouch Surface Acoustic Wave Technology Table B-3 IntelliTouch Specifications Input Method Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) ENWW...
  • Page 30: Acoustic Pulse Recognition Technology

    Acoustic Pulse Recognition Technology Table B-4 APR Specifications Input Method Mechanical Positional Accuracy Resolution Accuracy Touch Activation Force Controller Optical Light Transmission Environmental Chemical Resistance Surface Durability Expected Life Appendix B Technical Specifications Finger, finger nail, solid stylus or gloved hand (cloth, leather or rubber) activation 1% maximum error Touchpoint density is based on controllers resolution of 4096...
  • Page 31: Recognizing Preset Display Resolutions

    The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognized these preset modes and they will appear properly sized and centered on the screen. HP L5006tm and L5009tm Table B-5 Factory Preset Modes...
  • Page 32: Energy Saver Feature

    Energy Saver Feature When the monitor is in its normal operating mode, the monitor uses less than 21 watts and the Power light is green. The monitor also supports a reduced power state. The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal.
  • Page 33: Appendix C Agency Regulatory Notices

    Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 34: Canadian Notice

    Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product.
  • Page 35: German Ergonomics Notice

    0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you have questions about the type of power cord to use, contact an authorized HP service provider.
  • Page 36: Product Environmental Notices

    Product Environmental Notices Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of environmental considerations. For disposal or recycling information, contact the local authorities or the Electronic Industries Alliance (EIA) http://www.eiae.org.
  • Page 37: Turkey Eee Regulation

    11363-2006 11363-2006 Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur ENWW Product Environmental Notices...
  • Page 38: Native Resolution

    Native Resolution The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. The native resolution is 1024 x 768 for the 15 inch size. In almost all cases, screen images look best when viewed at their native resolution.

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