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Related Manuals for Black Box ServSwitch SW627A-R2
Summary of Contents for Black Box ServSwitch SW627A-R2
- Page 1 APRIL 2001 M a c R E S S T A T SW627A-R2 SW628A-R2...
- Page 2 ServSwitch system that’s just right for you. The ServSwitch ™ family from Black Box—the one-stop answer for all your KVM- switching needs! This manual will tell you all about your new ServSwitch™ Jr. MP unit, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch Jr.
- Page 3 TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch Jr., and ServSwitch Jr. MP are trademarks, of Black Box Corporation. Apple, Mac, and Macintosh are registered trademarks, and G3 and G4 are trademarks, of Apple Computer, Inc.
- Page 4 FCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is...
- Page 5 SERVSWITCH™ JR. MP NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
- Page 6 NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
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Page 7: Table Of Contents
SERVSWITCH™ JR. MP Contents Chapter Page 1. Specifications ..................... 8 2. Introduction ..................... 10 2.1 The Complete Package ..............10 2.2 Operating Features ................10 2.3 The Front Panel ................12 2.4 The Rear Panel .................. 13 2.5 Cable Requirements ................. 14 2.6 Equipment Requirements .............. -
Page 8: Chapter Page
5.2.15 ServSwitch Jr. MP Doesn’t Work with Dongle-Protected Software ..........39 5.2.16 ServSwitch Jr. MP Doesn’t Work with IBM ThinkPad ..39 5.3 Calling Black Box ................40 5.4 Shipping and Packaging ..............40 Appendix A: NVRAM Factory Defaults ............41 Appendix B: Cable Product Codes .............. -
Page 9: Specifications
100 ft. (30.5 m) depending on CPUs—from any ServSwitch Jr. MP to any device attached to it User Controls — Keyboard commands; Front-mounted membrane switches: Both models: (1) for resetting the Switch; SW627A-R2: (2) for port selection; SW628A-R2: (4) for port selection... - Page 10 Both models: (1) HD15 female for VGA monitor; (2) 6-pin mini-DIN female: (1) for PS/2 keyboard, (1) for PS/2 mouse; SW627A-R2: (2) numbered DB25 female for CPUs; SW628A-R2: (4) numbered DB25 female for CPUs, (1) 3.5-mm barrel jack for power Maximum Altitude —...
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Page 11: Introduction
Your ServSwitch Jr. MP package includes the ServSwitch Jr. MP, its power supply, and this manual. If anything arrived damaged, contact Black Box. 2.2 Operating Features • With the 2-port model (SW627A-R2), you can access one IBM PC compatible CPU and one Apple Mac ®... - Page 12 CHAPTER 2: Introduction • If your application is not very demanding, the Switch can operate using only a portion of the attached computers’ keyboard power. For higher-level applications, an external power supply is included. • You can select the desired CPU from your keyboard or from the Switch’s front panel.
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Page 13: The Front Panel
NOTE On the 2-port (SW627A-R2) model, LED 1 and switch 1 are for the PC CPU, LED 2 and switch 2 are for the Mac CPU. On the 4-port (SW628A-R2) model, LEDs 1 and 2 and switches 1 and 2 are for the PC... -
Page 14: The Rear Panel
CPUs’ ports and the ServSwitch Jr. MP instead. * On the 2-port (SW627A-R2) model, port 1 is for the PC CPU, port 2 is for the Mac CPU. On the 4-port (SW628A-R2) model, ports 1 and 2 are for the PC CPUs, ports 3 and 4 are for the Mac CPUs. -
Page 15: Cable Requirements
SERVSWITCH™ JR. MP 2.5 Cable Requirements Many switches of this type have what seems like ten million connectors on their rear panels: one for each CPU’s video cable, one for each keyboard cable, and a third for each mouse cable. The potential for tangling or mismatching cables is high. -
Page 16: Installation
CHAPTER 3: Installation 3. Installation 3.1 Rackmounting (Optional) If you want to mount the ServSwitch Jr. MP in a 19", 23", or 24" rack, you will need a ServSwitch Rackmounting Kit (our product code RMK19M, RMK23M, or RMK24M respectively). The Switch is pre-drilled to accept the Kit’s rackmounting screws. -
Page 17: Connecting The Cpus
Station Extenders or CAT5 KVM Extenders. See Appendix B. 1A. SW627A-R2: After you verify that the ServSwitch Jr. MP is powered OFF, plug the DB25 male composite connector of the PC CPU’s CPU Cable into the port labeled “1”... -
Page 18: Powering Up The System
CHAPTER 3: Installation CAUTION! Do not attach docking stations for older models of the ThinkPad ® other portable computers to the ServSwitch Jr. MP. The Switch currently supports only “stream mode” (continuous) mouse data, but older ThinkPad models have to see “prompt mode” (burst-on-request) mouse data. -
Page 19: Operation
SERVSWITCH™ JR. MP 4. Operation The first part of this chapter, Section 4.1, gives you some guidelines that you should follow to make sure your ServSwitch Jr. MP works properly with your equipment. Section 4.2 summarizes the ServSwitch Jr. MP’s keyboard commands, and Section 4.3 describes these commands in detail. - Page 20 CHAPTER 4: Operation might not work properly with keyboards that have proprietary keys or connectors or use proprietary keyboard-scan modes. Standard PC keyboards have between 101 and 105 keys. In order to reproduce all of the functions of the Apple keyboard, which has 105 keys (not all the same as those on the 105-key PC keyboard), we have “mapped”...
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Page 21: Monitor
SERVSWITCH™ JR. MP 4.1.3 M ONITOR NOTE No keyboard/video switch can provide perfect video. You will see at least a little fuzziness on your monitor no matter how close to ideal your ServSwitch Jr. MP system is. While PC-type CPUs and VGA monitors normally use two separate leads to send/receive sync signals (one lead for horizontal sync and one for vertical sync), Mac CPUs/monitors normally send/receive a composite sync signal on a single lead. - Page 22 CHAPTER 4: Operation The ServSwitch Jr. will support SVGA (Super VGA) video, but with original Serv cables the video quality for SVGA and Mac video will decrease markedly at higher resolutions and distances. Table 4-1 illustrates this. The distances in the table are total cable lengths measured from the CPU to the monitor.
- Page 23 CPUs before installing this cable in lengths greater than 20 ft. (6.1 m). For CPU-to-monitor distances over 200 feet (61 m), Station Extenders or CAT5 KVM Extenders might be required. Call Black Box for technical support to discuss this option.
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Page 24: Keyboard-Command Summary
CHAPTER 4: Operation 4.2 Keyboard-Command Summary Table 4-3 on this page and the next page summarizes the commands that can be sent to the ServSwitch Jr. MP. To enter any command at the shared keyboard, first press and release the left Control Key ([CTRL]). This cues the Switch to look for commands from the keyboard. - Page 25 SERVSWITCH™ JR. MP Command Keystroke Sequence Description Scan OFF Turns Scan mode OFF (the port being scanned at [CTRL] X the time the command is entered is given access to the shared monitor, keyboard, and mouse). Note: Scan can also be stopped by entering a Select Port command.
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Page 26: The Commands In Detail
CHAPTER 4: Operation 4.3 The Commands in Detail 4.3.1 S ELECTING A ORT FROM THE HARED EYBOARD To select a port from your keyboard, press and release your keyboard’s left Control Key ([CTRL]), then press the number key corresponding to the number of your desired port ([1], [2], [3], or [4]). -
Page 27: Send Null Byte (Pc Cpus With Ps/2 Mouse Ports Only)
SERVSWITCH™ JR. MP 4.3.5 S (PC CPU PS/2 M S WITH OUSE ORTS PS/2 type mice send control data to CPUs in three-byte increments. Sometimes, because of electronic transients, unusual power-up effects, or plugging and unplugging of cables from live equipment, the currently selected PC type CPU in a ServSwitch Jr. -
Page 28: Set Maximum Ports (Sw628A-R2 Only)
CHAPTER 4: Operation 4.3.8 S (SW628A-R2 O AXIMUM ORTS Use this command to tell a 4-port ServSwitch Jr. MP the total number of CPU ports to which computers are or will be connected. This allows the scan function to cycle correctly if you have computers attached to only two or three of the Switch’s CPU ports. - Page 29 SERVSWITCH™ JR. MP The ServSwitch Jr. MP can’t detect the CPU’s keyboard mode if the CPU doesn’t send “mode commands” (most CPUs that use mode 2 fall into this category) or if the CPU is already ON when you connect it to the Switch (it shouldn’t be). In these situations, the Switch tries to use the keyboard-mode setting stored in its nonvolatile memory for that port.
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Page 30: Set Keyboard Typematic
CHAPTER 4: Operation 4.3.11 S EYBOARD YPEMATIC Most IBM PC type keyboards have an internal seven-bit “typematic” setting, which governs the way the keyboard responds when you hold a key down to force it to repeat. The five “low” bits of this setting represent the rate at which the key repeats;... - Page 31 SERVSWITCH™ JR. MP Table 4-5. Typematic Rate Decimal Binary Repeat Rate in Value Bit Values Keys per Second [xx]00000 [xx]00001 26.7 [xx]00010 [xx]00011 21.8 [xx]00100 [xx]00101 18.5 [xx]00110 17.1 [xx]00111 [xx]01000 [xx]01001 13.3 [xx]01010 [xx]01011 10.9 [xx]01100 [xx]01101 [xx]01110 [xx]01111 [xx]10000 [xx]10001 [xx]10010...
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Page 32: Set Apple Emulation
CHAPTER 4: Operation 4.3.12 S PPLE MULATION Your shared keyboard must be an IBM PC type. In order for you to be able to reproduce all of the keyboard-driven functions of your Mac CPUs, the ServSwitch Jr. MP has to “map” some of the important keys on the Mac keyboard to keys on the PC keyboard that are either duplicates of other keys or keys that are not used in a Mac environment. - Page 33 SERVSWITCH™ JR. MP [E][1]: Swapped Mapping (104/105-Key Keyboard, Mac Users) For those of you who are used to the placement of the command and option keys on the Apple keyboard and would like to preserve that key arrangement on the Windows keyboard, you can enter the [E][1] command to switch to a mapping that swaps the command- and option-key equivalences: On the IBM PC 104/...
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Page 34: Set Mouse Translation
CHAPTER 4: Operation 4.3.13 S (PC CPU OUSE RANSLATION S WITH ERIAL OUSE ORTS If each IBM PC CPU attached to your ServSwitch Jr. MP has a PS/2 mouse port, you can plug a PS/2 mouse into the Switch and control them both without having to reconfigure the system at all. -
Page 35: Troubleshooting
POWER LED should flash three times, and the unit should be restored to the factory-default settings listed in Appendix A. Now reconfigure the Switch to your desired settings. If you’re still having difficulty, refer to Section 5.2. If it doesn’t help you to solve your problem, call Black Box for technical support. -
Page 36: Common Problems
If the CPU boots when it’s connected to a different port, the old port is probably defective. G. If you’re using an SW627A-R2 or if swapping ports doesn’t solve the problem, try plugging a known-good keyboard and mouse directly into the CPU that’s having the problem. -
Page 37: Can't Switch Ports From Keyboard
SERVSWITCH™ JR. MP 5.2.2 Y ’ WITCH ORTS FROM THE EYBOARD A. Can you do anything from the keyboard? If not, the keyboard cable has probably come loose. Reconnect it. B. The ServSwitch Jr. MP might have lost power for less than three seconds. (This can cause the keyboard to lock up.) Disconnect the keyboard and plug it back in. -
Page 38: Mouse Driver Doesn't Load
CHAPTER 5: Troubleshooting 5.2.6 Y ’ (PC CPU OUSE RIVER OESN A. What type of mouse are you using? If it’s a regular PS/2 mouse (either a regular type or a wheel mouse), see steps B and C. If it’s a Microsoft BallPoint mouse, see step C. -
Page 39: Mouse Doesn't Move Pointer/Cursor
SERVSWITCH™ JR. MP 5.2.9 Y ’ OUSE OESN OVE THE OINTER URSOR A. What type of mouse is it? If it is any other type than those listed as being supported in item A under Section 5.2.6, chances are that the ServSwitch Jr. MP doesn’t support it. -
Page 40: Can't Access High-Resolution Mode (Pc Cpus Only)
CHAPTER 5: Troubleshooting 5.2.12 Y ’ IDEO IS ESOLUTION (PC CPU ESOLUTION A. If you’re using XGA, you must use coaxial cables (see Section 4.1.3 and Appendix B). B. Check your video driver. It might not be set up correctly for your desired resolution. -
Page 41: Calling Black Box
• If you are shipping the Switch for repair, make sure you include the CPU Cables you’re using with it. If you are returning the Switch, make sure you include its power supply and manual. Before you ship, contact Black Box to get a Return Authorization (RA) number. -
Page 42: Appendix A: Nvram Factory Defaults
[CTRL] X (to turn OFF) Scan-Delay 5 seconds Type [CTRL] Txx [ENTER] [CTRL] K Time (xx = 1 to 15, time in seconds) Maximum SW627A-R2: Two Type [CTRL] Px [ENTER] [CTRL] K Ports SW628A-R2: Four (xxx = 2 or 3) Keyboard Mode 2... -
Page 43: Appendix B: Cable Product Codes
ServSwitch Jr. MP to monitor/keyboard/mouse stations or CPUs as much as 1000 ft. (300 m) away. If your monitor/keyboard/mouse-sharing system has cabling requirements that can’t be met by what you see here, call Black Box for a possible quote on custom cables or adapters. Standard CPU Cables:... - Page 44 APPENDIX B: Cable Product Codes Mac Adapter for ServSwitch (provides monitor ID to Mac CPUs that need to see it): KV99MA Station Extenders for PC equipment: CPU to Switch (RS-232 Mouse): AC254A Switch to Station (RS-232 Mouse): AC255A CPU to Switch (PS/2 Style Mouse): AC258A Switch to Station (PS/2 Style Mouse): AC259A Station Extenders for Mac equipment: CPU to Switch: AC269A...
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Page 45: Appendix C: Rackmounting The Servswitch Jr. Mp
SERVSWITCH™ JR. MP Appendix C: Rackmounting the ServSwitch Jr. MP If you want to mount your ServSwitch Jr. MP in a 19", 23", or 24" rack, use the corresponding ServSwitch Rackmounting Kit: product code RMK19M, RMK23M, or RMK24M respectively. Each of these Kits consists of two rackmounting “ears” and four screws. - Page 46 Customer Support Information: FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746. Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2001. Black Box Corporation. All rights reserved.