D-Link GLB-802C User Manual page 39

WARRANTY INFORMATION
For detailed Warranty information, please refer to "http://www.dlink.co.in/support/Warranty.aspx"
Only Registered Customer will avail the Life Time Warranty offer. For Product Registration
please log onto D-Link website www.dlink.co.in Or Please contact D-Link Technical Assistance
Centre. MTNL/BSNL Callers use Toll Free no# 1800 22 2002. Mobile and others shall contact #
022-2844 7600.
Digi-Care Life Time Warranty also covers internal power supply and fans.
External Adapter shall carry only one year warranty. This offer does not cover add on upgrades,
modules and others Accessories like Cables, Brackets and Stands.
D-Link has all right to change the models covered under the Digi-Care program. D-Link shall
announce new models to be covered under Digi-care Program as and when required. The said
program at present applies only to the above referred selected products for limited duration.
Digi-Care is D-Link India's Premium Service Program. Please refer to our website for details of
Digi-Care Program.
Procedure: The customer shall contact D-Link Technical Assistance Centre and must obtain Case ID.
MTNL/BSNL Callers shall use Toll Free No# 1800 22 2002. For Mobile and others shall use # 022-
2844 7600. D-Link Technical Assistance Centre will attempt to assist the customer in resolving any
suspected defects in the product. If the product is considered defective, the customer shall to return
the defective Product to nearest D-Link Service Centre or D-Link Collection Center. For all locations
where D-Link Service Centre is not present, the local Distributor or Reseller is responsible to
collect the Products and represent as a D-Link Collection Centre. In case of Dead on Arrival
(DOA) customers are requested to contact Point of Purchase for Replacement. Local Distributor is
responsible replace or refund for DOA Valid Cases. For Warranty Repairs Customers are
requested to send the description note of the Hardware defect or Software nonconformance to allow
D-Link to confirm the same.
Please Ref. D-Link website: www.dlink.co.in Support Process and Service Centre Contact details
This Digi-Care Life Time Warranty is issued subject to the terms and conditions set forth herein.
Subject to the same, D-Link provides this Limited Hardware warranty only to the person or entity that
originally purchased the product from D-Link India or its authorized reseller or distributor provided
the same are purchased and delivered within Republic of India.
Warranty:
D-Link warrants that the hardware portion of the D-Link product described in this warranty ("Hardware")
will be free from material defects in workmanship and materials under normal use during
Warranty period set forth below ("Warranty Period"), except as otherwise stated herein.
Hardware Warranty:
Hardware warranty period shall be limited to three years. The customer's sole and exclusive remedy
and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link's
option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original
owner. Any repair or replacement will be rendered by D-Link at D-Link Service Centre. The
replacement hardware need not be new or have an identical make, model or part. D-Link may, at its
option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link
reasonably determines is substantially equivalent (or superior) in all material respects to the defective
hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty
Period. If a material defect is incapable of correction, or if D-Link determines that it is not practical to
repair or replace the defective Hardware, the actual price billed by D-Link less usage charge will be
refunded. All Hardware or parts thereof replaced by D-Link and the products for which the purchase
price is refunded, shall become the property of D-Link upon replacement or refund.