ADT BHS-4000A User Manual
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ADT BHS-4000A User Manual

Bhs-4000a
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BHS-4000A

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Summary of Contents for ADT BHS-4000A

  • Page 1 System User’s Manual BHS-4000A...

  • Page 2: Consumer Information

    However, there is no guarantee that interference will not occur in a particular installation. If interference generated by this unit is suspected, call ADT Customer Care at 800.445.0872. If this equipment does cause harmful interference to radio or television reception, which can be determined...

  • Page 3: Industry Canada

    This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. Visit www.MyADT.ca or contact ADT Customer Care at 800.ADT.ASAP (800.238.2727) for information on obtaining service or repairs.

  • Page 4: Table Of Contents

    ® The ADT Home Security System ......... . .
  • Page 5 Call ADT Indication........
  • Page 6 Questions and Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Use of the System .

  • Page 7: Welcome

    Thank you for choosing an ADT security system. We appreciate your business. To get the most from the easy-to-use ADT security system, please take the time to read this manual. It describes the components of the system and tells you how to use the keypad. It also tells you what to do in the event of an alarm.

  • Page 8: How To Avoid False Alarms

    Be sure that air currents cannot move these items into the area covered by the motion detector. Notify ADT before you sell or rent out your home, so that we can arrange to move your service to your new home, as well as instruct the new residents at your current home on how to use the system.

  • Page 9: The Adt Home Security System

    It also contains a battery that allows the system to operate during a power failure. When an alarm occurs, the master control panel sends a message over the telephone line to an ADT Customer Monitoring Center. Do not open the master control panel unless an ADT Master Control Panel Representative instructs you to do so.
  • Page 10 A motion detector is mounted on the wall inside your home. This sensor can detect when there is movement within its field of view. If the system is on when this happens, an alarm signal goes to an ADT Customer Monitoring Center.

  • Page 11: Optional Equipment

    Optional Equipment This device detects both smoke and dangerously high temperatures. It is mounted in a central location of the house on the ceiling. Smoke/heat detectors are not available for commercial installations. Smoke/Heat Detector The heat sensor detects when the temperature nearby is dangerously high.

  • Page 12: Optional Features

    Because a line cut results in a loss of telephone service, this event is not reported to an ADT Customer Monitoring Center. Line Cut For information about any of these products or services, visit www.ADT.com, or contact ADT Customer Care at CustomerCare@adt.com.

  • Page 13: The Parts Of The Keypad

    The Parts of the Keypad...
  • Page 14 The Parts of the Keypad, cont’d.

  • Page 15: Status Display (Standard Keypad)

    The Parts of the Keypad, cont’d. Status Display (Standard Keypad) The following diagram illustrates the functions of each of the keypad’s lights: Indicates either Indicates either Indicates either Zone Zone 1 status Zone 2 status 3 status one or the system is in the system is in more zones have Instant mode...

  • Page 16: Emergency Keys

    Emergency Keys If you are home when a police, medical or fire emergency arises, you can alert an ADT Customer Monitoring Center of your situation with the single press of an emergency key. The system does not need to be on. (Not all emergency buttons are available to all commercial customers.)

  • Page 17: Using The Keypad

    Using the Keypad The ADT security system in your home may have a Standard keypad or a Premium keypad. Both types of keypads can be used to turn the system on or off, or to test or customize it. For some procedures, the keypads’ commands are slightly different.

  • Page 18: Keypad Codes

    The length of the system’s entry and exit delays can be adjusted (within certain limits). If you find it difficult to enter or exit your home before the delay ends, contact ADT Customer Care at 800.445.0872 to have it changed.

  • Page 19: Turning The System On

    Turning the System On The Four “On” Modes You can arm the ADT security system using four different modes: 1. Normal mode 2. Motion Off mode 3. Motion Off/Instant mode 4. Instant mode The illustration below helps you choose which mode to use.

  • Page 20: Turning The System On In Normal Mode

    3. Exit promptly. You must leave the building before the delay ends. See page 12 to reference the exit delay time programmed by your ADT Installation Technician. If the ON light stops blinking and is steadily lit, the exit delay has ended.

  • Page 21: Turning The System On In Motion Off/Instant Mode

    Turning the System On in Motion Off/Instant Mode 1. Close all of the doors and windows, and make sure that the message window reads READY or the READY light is lit (if not, see page 16). 2. Press the ON key. 3.

  • Page 22: Turning The System On When It Is Not Ready

    Turning the System On When It Is Not Ready If the system is not ready to turn on, you will get a “not ready” message. This message could mean, for example, that one of the protected windows in your house is open. If you have a Standard keypad, the READY light is off. If you have a Premium keypad, the message window reads NOT READY.

  • Page 23: Standard Keypad

    Standard Keypad Premium Keypad 5. If the message window 7. If the READY light does not reads NOT READY, turn on, see the Frequently see the Frequently Asked Questions at Asked Questions at www.MyADT.com, or www.MyADT.com, or call Customer Care at call Customer Care at 800.445.0872 for further 800.445.0872 for further...

  • Page 24: Turning The System Off

    3. Press the CANCEL key (you must press the CANCEL key within 20 seconds of entering your code). The keypad beeps. You will not receive a call from ADT. The Premium keypad’s message window reads ALARM CANCELED. Note: If you press the CANCEL key before entering your code, the result is the same.

  • Page 25: Turning The System Off Without Canceling An Alarm

    Turning the System Off Without Canceling an Alarm If you wish to turn off the system and report an alarm to ADT: 1. Enter the building through a designated entry door. The Premium keypad’s message window reads ALARM. The siren sounds, and the ON light is lit.

  • Page 26: Turning The System Off After An Alarm Occurs In Your Absence

    4. To silence the keypad’s beeping and clear alarm memory, press the CANCEL key. 5. If you do not know what caused the alarm, review the system’s alarm history at www.MyADT.com or call ADT Customer Care at 800.445.0872.

  • Page 27: System Options

    System Options The system has five options: 1. Bypass 2. Door chime 3. Additional keypad codes 4. Alarm memory 5. Test A sixth option, GoTo, is only available in systems with multiple areas. This section describes each of these options. Bypass a Zone When you bypass a zone, the system ignores it.

  • Page 28: Turn The Door Chime On Or Off

    Turn the Door Chime On or Off When you turn the door chime on, the keypad beeps if a protected door or window is opened while the system is turned off. To turn the chime on or off: Premium Keypad Standard Keypad 1.

  • Page 29: Create An Additional Keypad Code

    Create an Additional Keypad Code You can assign different keypad codes to the members of your family or to people who need temporary access to your home. Housekeepers, guests and house sitters can all be given their own keypad codes. You can assign as many as 91 codes, but for your security, you should limit the number of codes you assign and delete any that are not in use.

  • Page 30: Delete A Keypad Code

    Delete a Keypad Code If you wish to delete a keypad code: Standard Keypad Premium Keypad 1. Press the OPTIONS key. 1. Press the OPTIONS key until the message window reads AUXILIARY CODES AUXILIARY CODES, ENTER KEYPAD CODE ENTER KEYPAD CODE. 2.

  • Page 31: System Testing

    This test helps to ensure that the system’s siren is working properly and that the system is able to send an alarm signal to ADT’s Customer Monitoring Centers. You will not receive a call from ADT. To test the system’s siren and transmission:...

  • Page 32: Testing All Burglary Sensors

    Testing All Burglary Sensors This test helps to ensure that the system’s burglary sensors are working properly. No alarm signal is sent to ADT’s Customer Monitoring Centers. Premium Keypad Standard Keypad 1. Make sure there is 1. Make sure there is...

  • Page 33: Testing The Smoke Detector

    Testing the Smoke Detector The smoke detector can be tested without sending an alarm signal to ADT. Call ADT Customer Care at 800.445.0872 for assistance. Do not attempt to test the smoke detector with heat, flame or canned smoke, as these methods can damage the smoke detector.
  • Page 34 Standard Keypad Premium Keypad 1. Close all doors and win- 1. Close all doors and dows.Make sure that the windows. Make sure the READY light is on. (If it is message window reads not, see page 29.) READY. (If it does not, see page 29.) 2.

  • Page 35: Testing With Not Ready Zones

    Testing With Not Ready Zones If the system is not ready to test, the message window reads NOT READY, or the READY light is off. Do the following: Standard Keypad Premium Keypad 1. Observe which zone 1. Press the OPTIONS key. number is displayed.

  • Page 36: Using Goto (Optional Feature)

    Using GoTo (Optional Feature) The GoTo feature is only available in systems with multiple areas, and either of the two Premium keypads. The GoTo feature allows for remote operation of a different keypad assigned to another area. When activated, the keypad will function as the designated remote keypad.

  • Page 37: Trouble Messages

    Trouble Messages You will get a trouble message if the system loses power, if it cannot reset the smoke detector, or if it cannot contact an ADT Customer Monitoring Center. Standard Keypad 1. If the TROUBLE light is on, press the OPTIONS key, then the 9 key. One of the keypad’s zone lights blinks; compare it to the following table.

  • Page 38: No Ac Power Indication

    If the outlet is not working properly, contact an electrician to repair it. Use an extension cord to plug the system’s power transformer into another outlet until the faulty one is repaired. 6. If none of these steps resolves the problem, call ADT Customer Care at 800.445.0872.

  • Page 39: Low Battery Indication

    3. If the trouble condition returns after 24 hours, the battery is not recharging properly. Call ADT Customer Care at 800.445.0872 for assistance. Note: If the system appears to have no power (the keypad does not light or respond to your commands), call ADT Customer Care at 800.445.0872 for assistance.

  • Page 40: Communication Problem Indication

    Communication Problem Indication What it means: The system was unable to send an alarm or test signal to the ADT Customer Monitoring Center. What you’ll notice: The keypad beeps four times per minute. If you have a Premium keypad, the message window reads: CP TROUBLE, CALL 800.445.0872.

  • Page 41: Line Cut Indication (Optional Feature)

    4. If there is a dial tone, ensure that the system’s telephone cable is securely plugged into the telephone jack. If it is not, plug it in. 5. If the cable is plugged in, call the ADT Customer Monitoring team at 800.445.0872. We are available to help you 24 hours a day, seven...

  • Page 42: Smart Key

    2. Call ADT Customer Care at 800.445.0872 for assistance. Upload/Download Failure A problem occurred when ADT attempted to change or read the system’s programming over the telephone line. Call ADT Customer Care at 800.ADT.ASAP (800.238.2727) for assistance. Zone Trouble Indication What it means: A trouble indication on a zone condition would arise if, for example, the smoke detector is dirty or in need of adjustment.

  • Page 43: Component Failure Indication

    Should the system’s keypad become inoperative, the speaker sounds two short clicks every three seconds. If you notice the speaker is clicking repeatedly, call ADT Customer Care at 800.445.0872 to arrange to have the keypad serviced. If the system has a second keypad that is operating normally, you can stop the clicking sound by pressing the CANCEL key.

  • Page 44: Cleaning The Smoke Detector

    4. If you wish to silence the keypad’s beeping for the next four hours, press the CANCEL key. 5. If the detector does not reset after 30 minutes, the message window reads TROUBLE, CALL 800.445.0872, and the keypad beeps, call ADT Customer Care at 800.445.0872.

  • Page 45: Service The Detector Every Two Years

    Service the Detector Every Two Years Every two years, you should contact ADT Customer Care to schedule a visit to service the smoke detector. During this call, ADT performs a more thorough cleaning and testing of the detector. Setting the Clock The numeric display of the Premium keypad may show the time of day.
  • Page 46 Note: There is a communicator delay of 30 seconds built into this control panel. It can be removed or increased to a total delay of 45 seconds. Discuss this option with your ADT Installation Technician to determine what will work best in your home.

  • Page 47: Questions And Answers

    ADT of your permit number. In some jurisdic- tions, however, ADT must obtain and submit the permit application for you, and will then bill you for the permit and processing fees.

  • Page 48: Security Passwords And Keypad Codes

    3. I’m planning to go away on vacation. Should I notify ADT of my plans? It is a good idea to notify ADT of the dates of your departure and return. However, probably more important is double-checking your Emergency Contacts. In your absence, you may want to change the call order of your contacts, or add different contacts.

  • Page 49: Alarms And Emergencies

    If you purchased the optional Line Cut feature, the siren sounds or the keypad beeps within about a minute of the time the line was cut. The system can still sound an audible alarm, but ADT’s Customer Monitoring Centers will not receive an alarm signal until the line is restored.

  • Page 50: Financial Questions

    Some states require an additional service tax on the installation, monitoring and repair services you receive. Also, ADT will bill you once a year for the property tax assessed by your local taxing authority. This tax is generally less than $15.

  • Page 51: Repairs And Upgrades

    Yes, additional equipment may be installed. You will be charged for the installation and for the service call. If you choose to have the equipment installed initially, however, you will not be charged for a service call. You can learn more about the wide variety of additional equipment that is available at www.ADT.com. Additional Questions If you have other questions about the system, please contact Customer Care at 800.445.0872 or write:...

  • Page 52: Important Notices

    VoIP Service If you use VoIP service for your phone line, it could affect the ability of the security system to transmit signals to ADT’s Customer Monitoring Centers. If you are using such a service, please conduct the Siren and Transmission Test described on page 25.
  • Page 53 Austin 78752; UT 8289653; VA 11-7348; 11-7345; 11-7354; WA ADTLLL881DO, 11824 N Creek Pkwy. #105, Bothell, WA 98011; WV 049758. ©2012 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800 ADT.ASAP and the product/service names listed in this docu- ment are marks and/or registered marks.
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  • Page 63 If you have any questions about the ADT Security System, visit www.MyADT.com or call the ADT Customer Care team at 800.445.0872. We are available to assist you 24 hours a day, seven days a week. ©2012 Honeywell International Inc. K9866 Rev A 10/12...

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