Lenovo THINKPAD L412 Product Manual page 104

Lenovo Services
Think Service. Think Lenovo.
Lenovo offers a complete menu of services - worry-free options for warranty upgrades, PC protection,
advanced technical support and more. Innovative services that small businesses need:
• ThinkPlus™ Services upgrade the base warranty service comfort level up to 5 years onsite service with next
business day response target for ThinkPad Classic line, ThinkCentre desktops, ThinkStation and ThinkServers.
For ThinkPad Edge line products is a special set of stackable service offerings designed to offer a flexible and
individual warranty plans for small and medium business.
• Lenovo Care Services enhance the initial warranty up to 3 years for consumer products such as IdeaPads,
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IdeaCentres, and essential Lenovo notebooks and desktops as well. The period of cover includes the original
product warranty period.
• ThinkPad Protection (TPP) brings an accidental damage protection option for mobile Think branded PCs by
providing unlimited repairs and replacements of damaged parts not covered under warranty to protect small
businesses from unexpected IT expenses.
• Lenovo Care Protection services provide coverage on repairs and replacement of damaged parts not covered
under warranty - for both of Idea notebooks and desktops. A peace of mind for the end-user.
• Hard disk drive Retention (Hdd) option allows customer to keep their hard drive if it fails and hold on to their
data. Available for all Think-branded products.
• ThinkPlus Priority Support – a consolidated service package of fast, dependable and advanced IT support
designed with the growing businesses in mind. Available for all Think systems.
• ThinkPlus Productivity for ThinkServer – one simple package to keep the servers up and running thanks
advanced level tech support which includes installation, online training as well as ThinkPlus Priority Support for
better value and customers' peace of mind.
Find detailed information about each service on the following pages.
Lenovo recommends Windows
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www.lenovo.com/partner/europe
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