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Quick Reference Guide
Cleaning
Wipe the exit window periodically with a lens tissue or other material suitable for
cleaning optical material, such as eyeglasses.
CAUTION
Troubleshooting
Symptom
Laser beam does not
display when
pressing the trigger.
RS309 does not
decode a bar code.
Do not pour, spray, or spill any liquid on the scanner.
Probable Cause
Interface cable is not
secure.
Power is not applied to
RS309.
Scan enabled application
on the wearable terminal is
not running.
Wearable terminal does not
recognize the RS309
scanner.
Bar code is unreadable.
Exit window is dirty.
Symbology is not enabled.
Action
Verify that the interface cable
connections are connected
properly.
Power for the RS309 is provided
by the wearable terminal. Verify
that the wearable terminal is on
and that it has a charged battery
installed.
Launch scanning application on
the wearable terminal.
On the wearable terminal,
perform a warm boot.
Verify that the bar code is not
defective.
Clean exit window with a lens
tissue. Tissues for eyeglasses
work well. Do not use tissues
coated with lotion.
See your system administrator.
9
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