Samsung 6500 Series User Manual page 300

Issues
The batteries in the 3D glasses
don't last
Sound Problem
There is no sound or the sound
is too low at maximum volume.
◀
Solutions and Explanations
•
Turn off 3D glasses while not using them. If you leave 3D glasses on,
battery lifespan is shortened
•
First, perform the Sound Test to determine if your TV audio is operating
properly.
•
Go to MENU - Support
•
If the audio is OK, the sound problem may caused by the source or
signal.
•
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray,
etc) connected to your TV.
English
- Self Diagnosis - Sound Test)
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