Other Information; Troubleshooting - Samsung 8000 Series User Manual

Other Information

❑ Troubleshooting

If your TV seems to have a problem, first review this list of issues and solutions. If none
of these troubleshooting tips apply, please visit "www. samsung.com," and then click
on Support, or contact the Samsung call center.
Issues
Picture Quality
◀
The TV image does not
look as good as it did in
the store.
Solutions and Explanations
First, perform the Picture Test
test image.
•
Go to MENU - Support
If the test image is properly displayed, the poor picture may be caused by the
source or signal.
•
Store displays are all tuned to digital, HD (high definition) channels.
•
If you have an analog cable/set top box, upgrade to a digital set top box.
Use HDMI or Component cables to deliver HD (high definition) picture quality.
•
Cable/Satellite subscribers: Try HD channels from the channel line up.
•
Air/Cable Antenna connection: Try HD channels after performing an Auto
program.
N Many HD channels are up scaled from SD (Standard Definition) contents.
Look for a channel that is broadcasting true HD content.
•
Adjust the Cable/Sat box video output resolution to 1080i or 720p.
English
and to see if your TV is properly displaying the
- Self Diagnosis - Picture Test
▶