Panasonic Lumix DMC-ZS15 Owner's Manual page 135

TV, computer, printer (continued)
Cannot communicate with the computer.
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Not connected correctly (→119).
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Check whether computer has recognized camera.
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Set [USB Mode] to [PC] (→46).
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Turn the camera off, then on again immediately after charging has completed.
Computer does not recognize card (only reads built-in memory).
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Disconnect USB connection cable (supplied) and reconnect with card in place.
Computer does not recognize card. (When using an SDXC Memory Cards)
→ Check whether your computer is compatible with SDXC Memory Cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
→ A message prompting you to format the card may appear when you connect it. Do not format the
card.
→ If the [Access] indicator on the LCD monitor does not go off, turn off the camera's power before
disconnecting the USB connection cable.
Uploading to YouTube or Facebook cannot be performed properly.
→ Confirm that the login information (login ID, user name, e-mail address and password) is correct.
→ Confirm that the computer is connected to the Internet.
→ Confirm that the resident software (such as anti-virus software and the firewall, etc.) is not
blocking access to YouTube or Facebook.
→ Check the YouTube or Facebook site.
Cannot print when connecting to printer.
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Printer not compatible with PictBridge.
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Set [USB Mode] to [PictBridge(PTP)] (→46).
The edges of pictures are cut off when printing.
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Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
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The pictures were recorded in
→ If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures successfully.
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The aspect ratio of panorama pictures is different from that of regular still pictures, and some
panorama pictures may not be printed correctly.
→ Use a printer with support for panorama pictures. (Refer to the instruction manual for the printer.)
→ We recommend adjusting the size of a picture in accordance with print paper using the
"PHOTOfunSTUDIO" software on the CD-ROM (supplied).
aspect ratio.
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Q&A Troubleshooting