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Support Guide Support Guide Read this guide first. Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
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Ot¯ imageRUNNER 5075/5065/5055/5050 Support Guide...
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are included on the accompanying Guides with this symbol are printed manuals.
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• PS Printer Driver Installation and PS Driver Guide Instructions CD-ROM • UFR II Printer Driver Installation and UFR II Driver Guide CD-ROM Instructions • Mac OS X PS Printer Driver Installation and Mac PS Driver Guide Instructions CD-ROM • Mac OS X UFR II Printer Driver Installation Mac UFR II Driver Guide CD-ROM...
How This Manual Is Organized Before You Start Using This Machine Chapter 1 Routine Maintenance Chapter 2 Troubleshooting Chapter 3 Appendix Chapter 4 Includes the specifications of the main unit and optional equipment and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Preface Thank you for purchasing the Canon imageRUNNER 5075/5065/5055/5050. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Screen shots of the touch panel display used in this manual are those taken when the optional Universal Send Kit has been activated, and the following optional equipment is attached to the imageRUNNER 5075: the Super G3 FAX Board, UFR II/PCL/PS Printer Kit, Saddle Finisher-AD2, and Puncher Unit-AT1.
Illustrations Used in This Manual Illustrations used in this manual are those displayed when the imageRUNNER 5075 has the following optional equipment attached to it: the Saddle Finisher-AD2 and Puncher Unit-AT1.
Operations and Terms Used in This Manual This machine makes effective use of memory to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person's original. You can also print from this machine, using a function other than the Copy function.
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Copying Printing data scanned from an original, followed by finishing options, such as stapling. xiii...
Product Name Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in ( ) may be registered instead. imageRUNNER 5075 (F149800) imageRUNNER 5065/5055 (F149801) imageRUNNER 5050 (F149802) FCC (Federal Communications Commission)
Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Also, this product is certified as a Class I laser product under IEC60825-1: 1993 and EN60825-1: 1994.
Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: : NetWare Novell NetWare ® International Energy Star Program ® As an Partner, Canon USA, Inc. has NERGY ® determined that this machine meets the NERGY Program guidelines for energy efficiency.
Trademarks Canon, the Canon logo, imageRUNNER, MEAP, and NetSpot are registered trademarks, and the MEAP logo and imageWARE are trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Adobe, Adobe Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated.
Copyright Copyright 2007 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.
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THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
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THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. Copyright (C) 1993 by Sun Microsystems, Inc.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BELIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Foundation (http://www.apache.org/)." Alternately, this acknowledgment may appear in the software itself, if and wherever such third-party acknowledgments normally appear. * 4. The names "Apache" and "Apache Software Foundation" must not be used to endorse or promote products derived from this software without prior written permission.
* This software consists of voluntary contributions made by many individuals on * behalf of the Apache Software Foundation. For more information on the Apache * Software Foundation, please see <http://www.apache.org/>. * Portions of this software are based upon public domain software originally * written at the National Center for Supercomputing Applications, University of * Illinois, Urbana-Champaign.
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
Important Safety Instructions Please read these "Important Safety Instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
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• Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames •...
Power Supply WARNING • Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock. •...
Handling WARNING • Do not attempt to disassemble or modify the machine. There are high-temperature and high-voltage components inside the machine which may result in a fire or electrical shock. • If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet.
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• Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
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• The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety. •...
Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
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CAUTION • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.
Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
Periodic Inspection of the Breaker This machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure. IMPORTANT • Make sure that the main power is turned OFF, before inspecting the breaker. •...
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Confirm that the breaker lever is switched to the OFF (" " side) position. ( I side) ( side) IMPORTANT • Do not use the test button to turn the power ON and OFF. • If the breaker lever does not switch to the OFF (" " side) position, repeat step 1. •...
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Fill in the check sheet, located on the next page, to document your periodic inspections of the breaker. xxxvi...
Check Sheet for the Periodic Inspection of the Breaker Copy this page for future use, and store it in a safe place near the machine to document your periodic inspections of the breaker. ■ How to Inspect the Breaker Periodically Follow the procedure described in "Periodic Inspection of the Breaker,"...
Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ......... . 1-2 Installation Precautions .
Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to temperature and humidity extremes, whether low or high.
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■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.
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■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all.
Select a Safe Power Supply ■ Plug the machine into a 120 V AC outlet. ■ Make sure that the power supply for the machine is safe, and has a steady voltage. ■ Do not connect other electrical equipment to the same power outlet to which the machine is connected.
Handling Precautions ■ Do not attempt to disassemble or modify the machine. ■ Some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual.
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■ If there is smoke, or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
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■ This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.
Backing Up Data Data such as the Address Book and Additional Functions settings are stored on the internal hard disk of the machine. Please regularly back up your important data, as it is possible that a malfunction in the hard disk may cause received data and stored data to be lost. Please note that Canon will not be held responsible for any damages caused by the loss of data.
Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit, control panel, and the touch panel display. An illustration of the machine with some optional equipment attached to it is also provided.
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d Main Unit's Upper Right Cover f Main Unit's Lower Right Cover Open this cover when clearing a paper jam Open this cover when clearing a paper jam inside the main unit. (See "Inside the Upper and inside the main unit. (See "Inside the Upper and Lower Right Covers,"...
Internal View The optional Saddle Finisher-AD2 and Puncher Unit-AT1 are attached. a Platen Glass e Duplexing Unit (Unit 2) Place originals here when scanning books, thick Pull out the duplexing unit to clear a paper jam. originals, thin originals, transparencies, etc. (See "Main Unit (Fixing Unit and Duplexing Unit),"...
Originals placed in the feeder are automatically fed to the platen glass for copying. If you are using the imageRUNNER 5075/5065/5055, you can select to scan originals as two-sided documents with or without being turned over. If you are using the imageRUNNER 5050, the feeder automatically turns over two-sided originals to make one or two-sided copies.
Original Scanning Area Cleaning Tool (for the imageRUNNER 5075/5065/5055 only) Use this tool to clean the original scanning area in the feeder. (See "Cleaning the Original Scanning Area," on p. 2-60.) Control Panel Parts and Functions 1 a b...
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p Help key r Touch Panel Display Press to display explanations and instructions of The settings screen for each function is shown modes or functions on the touch panel display. on this display. q Reset key Press to restore the standard settings of the machine.
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to Turn ON the Main Power This section explains how to turn ON the main power.
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The screens shown below are displayed while the system software is loading. ● If login authentication by a login service (SDL (Simple Device Login) or SSO (Single Sign-On)) is not set, and an application other than MEAP is selected as the initial function in Common Settings (from the Additional Functions screen): ❑...
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NOTE • Once the message <Reservation copies can be made.> appears on the touch panel display, you can specify settings, and copying or printing begins automatically as soon as the machine finishes warming up. (See Chapter 1, "Introduction to the Copying Functions," in the Copying and Mail Box Guide.) •...
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❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed. You can press [➞] to switch to the Basic Features screen to use the Copy, Mail Box, etc. functions even if the MEAP Start Up screen is still displayed. ❑...
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❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Set as Initial Function settings. IMPORTANT • If you turn OFF the main power, wait at least 10 seconds before turning the main power back ON.
Control Panel Power Switch Press the control panel power switch to cancel the Sleep mode and resume normal machine operations. NOTE • The machine can receive and print documents from a personal computer when it is in the Sleep mode. I-fax and fax documents can also be received while the machine is in the Sleep mode.
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Press and hold the control panel power switch for more than three seconds. If the machine is in the Sleep mode, press the control panel power switch one time to cancel the Sleep mode, and then press and hold the control panel power switch again for more than three seconds.
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NOTE • Jobs that are displayed on the job confirmation screen are: - Current copy, fax, and print jobs (including secured print jobs) - Copy and print jobs (including secured print jobs) that are waiting to be processed • On the job confirmation screen, the current job is displayed on the first line, and the other jobs are processed in the order in which they were reserved (up to seven jobs).
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When the following screen appears, wait for the machine to complete the shutdown process. If you need to immediately operate the machine after starting the shutdown process, press [Restart] ➞ [Yes]. If you press [Restart] when device information is being updated, a message asking for your confirmation to continue appears on the screen.
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NOTE • It may take some time for the machine to completely shut down because of the internal cooling down process. • It may take some time for the machine to completely shut down depending on the application you are using. •...
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IMPORTANT The machine may continue to operate during or after the shutdown process. Do not unplug the power cord until the device sounds stop. 1-26 Main Power and Control Panel Power...
System Settings It is necessary to set up the machine before using it on a network, as a printer, or with the Fax function. To set up the machine, refer to the following guides or sections for instructions: ■ Connecting the Machine to the Network See the Network Quick Start Guide.
Routine Maintenance CHAPTER This chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges. Paper Drawers ............2-2 Loading Paper .
Paper Drawers This section describes how to load paper into the paper drawers. NOTE • The following paper sizes can be loaded into Paper Drawers 1, 2, 3, and 4. - Paper Drawers 1 and 2: LTR - Paper Drawers 3 and 4: 11" x 17", LGL, LTR, LTRR, and STMTR •...
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IMPORTANT • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • Do not load nonstandard paper sizes into the paper drawers. •...
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Press and release the button on the paper drawer in which you want to load paper. Grip the handle, and pull out the paper drawer until it stops. Paper Drawers...
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Open a package of paper, and remove the paper stack. CAUTION When loading paper, take care not to cut your hands on the edges of the paper. IMPORTANT Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight.
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Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper into Paper Drawer 3 or 4 for the first time, change the size plate to match the paper size being loaded.
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NOTE • Paper Drawers 1 and 2 hold approximately 1,500 sheets of paper (20 lb bond (80 g/m • Paper Drawers 3 and 4 hold approximately 550 sheets of paper (20 lb bond (80 g/m • If there are instructions on the package of paper about which side of the paper to load, follow those instructions.
IMPORTANT You will not be able to make copies or print if you load paper that exceeds the loading limit, or if the paper drawer is not completely pushed into the machine. Always check that the paper drawers are in place, and that the paper does not exceed the loading limit.
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Squeeze the lever on the left guide, as shown below. Without releasing the lever, slide the left guide to align it with the mark for the desired paper size. Left Guide When loading 11" x 17" paper, slide the left guide all the way to the left, and push it down.
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Load the appropriate size paper into the paper drawer. CAUTION When loading paper, take care not to cut your hands on the edges of the paper. Change the paper drawer's size plate to match the new paper size. Size Plate Gently push the paper drawer back into the machine until it clicks into place in the closed position.
Loading Tab Paper Tab paper can be loaded in Paper Drawer 3 or 4. Follow the procedure described below to adjust the paper drawer to hold tab paper. Use the Tab Feeding Attachment-A1 to load tab paper. The optional Tab Feeding Attachment-A1 includes the one-touch supports, tab paperweight bar, and underlay sheet.
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Grip the handle, and pull out the paper drawer until it stops. Squeeze the lever on the left guide, as shown below, and slide the left guide to the left as far as it will go. Squeeze the lever on the front guide, as shown below. Without releasing the lever, slide the front guide to align it with the mark for tab paper (LTR).
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Place the tab paper underlay sheet so that the labeled side is face up. Load the tab paper into the paper drawer. Load the tab paper face down with the tabs facing left, as shown in the illustration below. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer.
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Squeeze the lever on the left guide, and without releasing the lever, slide the left guide to align it with the tab paper. NOTE If the front guide needs further adjustment, squeeze the lever on the front guide, and without releasing the lever, slide the front guide to align it with the tab paper. Remove the tab paperweight bar from its holder, and place it as shown below to hold the tab paper in place.
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Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Never place paper or any other items in the open part of the paper drawer next to the paper stack.
Attaching the One-Touch Supports This section describes how to attach the one-touch supports for storing the tab paperweight bar. Insert the two one-touch supports into the paper drawer, as shown below. Press down on the top of the one-touch supports with your thumb to fix them into place.
Replacing the Stamp Cartridge Open the feeder cover, and then open the inner cover. If you are using the imageRUNNER 5075/5065/5055, first open the cover with the green tab and then open the cover with the blue tab to open the inner cover.
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Remove the old stamp cartridge, using the provided tweezers. imageRUNNER 5050 imageRUNNER 5075/5065/5055 Push in the new stamp cartridge until it clicks into place, using the provided tweezers. imageRUNNER 5075/5065/5055 imageRUNNER 5050 IMPORTANT • Make sure that the stamp cartridge is not protruding from the surface.
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Gently close the inner cover, and then close the feeder cover. If you are using the imageRUNNER 5075/5065/5055, first close the cover with the blue tab and then close the cover with the green tab to close the inner cover.
Paper Deck-AD1/Paper Deck-AE1 (Optional) If you attach the optional Paper Deck-AD1 or Paper Deck-AE1 to the machine, you have one additional source of paper for printing jobs. The Paper Deck-AD1 and Paper Deck-AE1 hold up to 3,500 sheets of paper (20 lb bond (80 g/m IMPORTANT If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck.
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NOTE If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper source, the remaining prints are made after you press [OK]. Press the open button to open the paper deck. The inside lifter automatically descends to the paper loading position.
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IMPORTANT • Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • Do not load the following types of paper into the paper deck. Doing so may cause a paper jam. - Severely curled or wrinkled paper - Thin straw paper: less than 17 lb bond (64 g/m ) (approximately)
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NOTE • The paper deck holds approximately 3,500 sheets of paper (20 lb bond (80 g/m • Load the paper stack in stages, adding approximately 500 sheets of paper (20 lb bond (80 g/m )) at a time. If the paper deck can accommodate more paper, the lifter will descend.
Changing the Paper Size for the Paper Deck-AE1 This section explains how to change the paper size for the optional Paper Deck-AE1. It is necessary to register the paper size for the paper deck in Register Sizes for Side Paper Deck in Common Settings (from the Additional Functions screen) before loading the paper.
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Remove all of the loaded paper and the paper size sheet. Remove the white screw on the top of the back size switch plate A by turning it counterclockwise. Back Size Switch Plate A Remove size switch plate A. 2-25 Paper Deck-AD1/Paper Deck-AE1 (Optional)
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Remove the white screw on the back size switch plate B. Back Size Switch Plate B Remove the back size switch plate B. Align the back size switch plate B with the marks for the desired paper size. 11x17 /LGL B5/B4 LTR/11x17 A4/A3...
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Fix the back size switch plate B to the paper deck with the white screw by turning it clockwise. Insert and align size switch plate A with the marks for the desired paper size. 11x17 11x17 B5/B4 LTR/11x17 A4/A3 Fix the size switch plate A with the white screw by turning it clockwise.
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IMPORTANT • If the back size switch plates A and B are not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display. • Adjust the back size switch plates correctly to avoid causing a paper jam, dirty prints, or make the inside of the machine dirty.
Align the front size switch plate with the marks for the desired paper size. 11x17 A4/A3 LTR/11x17 B5/B4 /LGL Fix the front size switch plate to the paper deck with the white screw by turning it clockwise. IMPORTANT • If the front size switch plate is not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display.
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Insert the correct underlay sheet that matches the new paper size into the paper deck. Align the arrow on the underlay sheet with the guide on the paper deck's left wall. Load the paper stack into the paper deck. CAUTION When loading paper, take care not to cut your hands on the edges of the paper.
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NOTE • The paper deck holds approximately 3,500 sheets of paper (20 lb bond (80 g/m • Load the paper stack in stages, adding approximately 500 sheets of paper (20 lb bond (80 g/m )) at a time. If the paper deck can accommodate more paper, the lifter will descend.
Finisher-AD1/Saddle Finisher-AD2/Puncher Unit-AT1 (Optional) This section describes the procedure for replacing the staple cartridge in the optional Finisher-AD1 or Saddle Finisher-AD2, and how to remove the punch waste from the optional Puncher Unit-AT1. Replacing the Staple Cartridge in the Stapler Unit When the optional Finisher-AD1 or Saddle Finisher-AD2 is almost out of staples, and the staple cartridge in the stapler unit must be replaced, a screen similar to the one shown below appears on the touch panel display.
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Open the front cover of the finisher. The Optional Saddle Finisher-AD2 The Optional Finisher-AD1 Lift and pull out the staple case from the stapler unit, holding it by its green tab. Place the staple case, as shown below, press the area indicated by PUSH, and then pull out the staple cartridge.
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Insert the new staple cartridge. Press the spring-loaded case down until it clicks into place. IMPORTANT • Use only staple cartridges intended for use with this machine. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case.
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Gently push the staple case into the stapler unit, until it is securely in place. Close the front cover of the finisher. The Optional Saddle Finisher-AD2 The Optional Finisher-AD1 CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury.
Replacing the Staple Cartridge in the Saddle Stitcher Unit When the saddle stitcher unit of the optional Saddle Finisher-AD2 is almost out of staples, and the staple cartridge must be replaced, a screen similar to the one shown below appears on the touch panel display. Follow the procedure described below to replace the staple cartridge.
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Grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops. Saddle Stitcher Unit Pull the stapler unit of the saddle stitcher unit towards you, and then push it up. Stapler Unit of the Saddle Stitcher Unit Pull out the empty staple cartridge, holding it by its left and right sides.
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Insert the new staple cartridge. NOTE Only one front and rear staple cartridge can be inserted at a time. Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. Gently push the saddle stitcher unit back into its original position.
Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT When you have replaced the staple cartridge, be sure to manually reposition the staples in the saddle stitcher unit.
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Open the front cover of the punch waste tray. Pull out the punch waste tray. Discard the punch waste. NOTE Make sure that the punch waste tray is completely emptied. 2-40 Finisher-AD1/Saddle Finisher-AD2/Puncher Unit-AT1 (Optional)
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Return the punch waste tray to its original position. NOTE If the punch waste tray is not securely in place, you cannot make prints in the Hole Punch mode. Close the front cover of the punch waste tray. CAUTION When closing the front cover of the punch waste tray, be careful not to get your fingers caught, as this may result in personal injury.
Document Insertion/Folding Unit-F1/Document Insertion Unit-E1 (Optional) This section describes how to load paper into the insertion unit. Loading Paper This section describes the procedure for feeding sheets using the optional Document Insertion/Folding Unit-F1 or Document Insertion Unit-E1. Adjust the slide guides to fit the paper size. Load the paper stack into the document insertion unit.
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IMPORTANT Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. NOTE • Only load paper for use as a cover. • You cannot make copies or prints on paper that is loaded in the document insertion unit.
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Select the desired paper type ➞ press [OK]. IMPORTANT When printing on special types of paper, such as heavy paper, be sure to correctly set the paper type. If the type of paper is not set correctly, it could adversely affect the quality of the image.
Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display. You can continue printing, but at this time you should purchase a new toner cartridge to have it available when needed.
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CAUTION • Keep toner out of the reach of small children. If toner is ingested, consult a physician immediately. • Take care not to allow toner to come into contact with your hands or clothing. If toner gets onto your hands or clothing, wash it off immediately with cold water. Washing it off with warm water will set the toner, and make it impossible to remove the toner stains.
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Lower the locking lever. IMPORTANT Make sure to lower the locking lever all the way to the 'Unlock' position. (Otherwise, you may not be able to remove the toner cartridge.) Remove the toner cartridge, supporting it with both hands. CAUTION Do not touch the tip of the toner cartridge or subject it to shock by hitting it.
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Insert the new toner cartridge. Remove the red protective cap from the new toner cartridge by twisting it. Then, insert it into the machine, as shown below. Ribbed End of the Toner Cartridge Ridges of the Tray IMPORTANT • Align the ribbed end of the toner cartridge with the toner supply port as shown in the illustration above.
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CAUTION When returning the locking lever to its original position, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Make sure to return the locking lever all the way to the 'Lock' position. (Otherwise, the toner cartridge will not be inserted properly.) Close the toner replacement cover.
Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. • Platen glass • Underside of the feeder • Feeder's rollers WARNING •...
Platen Glass and Underside of the Feeder Clean the platen glass and the underside of the feeder by following the procedure below. IMPORTANT If the platen glass or the underside of the feeder is dirty, the original may not be scanned clearly, or the size of the original may be detected incorrectly.
IMPORTANT Spin the rollers while cleaning them. For the imageRUNNER 5075/5065/5055 Open the feeder cover. Clean the rollers (a total of 13 places) inside the feeder cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth.
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Clean the rollers (a total of 13 places), as shown below, with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Open the inner cover, holding it by its tab. Inner Cover Clean the rollers (a total of four places) inside the inner cover with a cloth dampened with water.
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Clean the rollers (a total of four places) on the underside of the inner cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Close the inner cover. CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury.
Close the feeder cover. CAUTION When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury. For the imageRUNNER 5050 Open the feeder cover. Clean the rollers (a total of eight places) inside the feeder cover with a cloth dampened with water.
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Clean the rollers (a total of three places), as shown below, with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Open the inner cover, holding it by its tab. Inner Cover Clean the rollers (a total of nine places) inside the inner cover with a cloth dampened with water.
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Clean the rollers (a total of four places) on the underside of the inner cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Close the inner cover. CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury.
Close the feeder cover. CAUTION When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury. Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, clean the rollers of the feeder.
Wire Cleaning If streaks appear on printed output, or random parts of the printed image are missing, clean the corona assembly wires inside the main unit. NOTE • It takes approximately 35 seconds to clean the wires. • Wire cleaning cannot be performed during printing. •...
Original Scanning Area Cleaning Method in Adjustment/Cleaning (from the Additional Functions screen). For the imageRUNNER 5075/5065/5055 Lift the feeder. Clean the original scanning area (thin glass strip) with a well wrung-out damp cloth.
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Clean the part located next to the rubber roller with a well wrung-out damp cloth. Then, wipe the area with a soft, dry cloth. Pull the lever on the top part of the feeder to open the cover of the feeder's original scanning area. Remove the original scanning area cleaning tool from inside the cover.
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Fold the cleaning cloth in two as shown below. Attach the cleaning cloth to the original scanning area cleaning tool. Open the inner cover. 2-62 Routine Cleaning...
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Clean the feeder's original scanning area along the rail. Close the inner cover. CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. Remove the cleaning cloth from the original scanning area cleaning tool, and return the cleaning tool to its original position inside the feeder's original scanning area cover.
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Close the feeder's original scanning area cover. CAUTION When closing the feeder's original scanning area cover, be careful not to get your fingers caught, as this may result in personal injury. Close the feeder. CAUTION When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury.
For the imageRUNNER 5050 Lift the feeder. Clean the feeder's scanning area with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Feeder's Scanning Area Clean the part located next to the rubber roller with a cloth dampened with water.
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Close the feeder. CAUTION When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. 2-66 Routine Cleaning...
Consumables The following consumables are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out. ■ Paper Stock In addition to plain paper (11"...
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The toner cartridge for this product will be available for at least seven years after production of the machine has stopped. ■ Stamp Cartridge The stamp cartridge is used to stamp originals. Use the tweezers provided to remove and replace the stamp cartridge. imageRUNNER 5075/5065/5055 imageRUNNER 5050 2-68 Consumables...
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■ Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies. Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies.
Troubleshooting CHAPTER This chapter explains what to do in response to a paper jam in the main unit or optional units, and an error message display. Reducing the Frequency of Paper Jams........3-3 Clearing Paper Jams .
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3. Troubleshooting Setting the Limited Functions Mode from the Service Call Message Screen ... . . 3-100 When the Power Does Not Turn ON ........3-103...
Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ■...
Clearing Paper Jams If a paper jam occurs, the following screens appear on the touch panel display. Screens Indicating the Locations of Paper Jams The screen indicating the location of the paper jam and instructions on how to clear the paper jam appear on the touch panel display. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared.
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■ Example of a Screen Indicating How to Clear the Paper Jam WARNING There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.
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If a paper jam occurs inside an optional unit, see the instructions on the following pages. ● Paper Deck-AD1 ❑ See "Paper Deck-AD1/Paper Deck-AE1 (Optional)," on p. 3-33. ● Paper Deck-AE1 ❑ See "Paper Deck-AD1/Paper Deck-AE1 (Optional)," on p. 3-33. Clearing Paper Jams...
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● Finisher-AD1 ❑ See "Inside the Top Cover of the Finisher-AD1/Saddle Finisher-AD2 (Optional)," on p. 3-37. ❑ See "Output Delivery Unit of the Finisher-AD1/Saddle Finisher-AD2 (Optional)," on p. 3-40. ● Saddle Finisher-AD2 ❑ See "Inside the Top Cover of the Finisher-AD1/Saddle Finisher-AD2 (Optional),"...
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● Document Insertion/Folding Unit-F1 ❑ See "Insertion Unit (Optional)," on p. 3-53. ❑ See "Inside the Insertion Unit (Optional)," on p. 3-58. ❑ See "Document Insertion/Folding Unit-F1 (Optional)," on p. 3-62. ● Document Insertion Unit-E1 ❑ See "Insertion Unit (Optional)," on p. 3-53. ❑...
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● Copy Tray-L1 ❑ See "Copy Tray-L1 (Optional)," on p. 3-71. After you have removed all of the jammed paper in the locations indicated on the touch panel display, restore all levers and covers to their original positions. Continue to follow the procedure and instructions on the touch panel display.
5050 imageRUNNER 5075/5065/5055 WARNING There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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Remove any jammed originals. imageRUNNER 5050 imageRUNNER 5075/5065/5055 Open the inner cover, holding it by its tab. imageRUNNER 5050 imageRUNNER 5075/5065/5055 Turn the feed dial, and remove any jammed originals. imageRUNNER 5050 imageRUNNER 5075/5065/5055 3-12 Clearing Paper Jams...
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Close the inner cover. imageRUNNER 5050 imageRUNNER 5075/5065/5055 CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. Close the feeder cover. imageRUNNER 5050 imageRUNNER 5075/5065/5055 CAUTION When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury.
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Lift the feeder, and remove any jammed originals. imageRUNNER 5050 imageRUNNER 5075/5065/5055 Close the feeder. imageRUNNER 5050 imageRUNNER 5075/5065/5055 CAUTION When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display.
Main Unit (Fixing Unit and Duplexing Unit) If a paper jam occurs in the fixing unit or duplexing unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Turn the small knob in the direction of the arrow (counterclockwise). Move the green lever in the direction of the arrow (counterclockwise). Grip the green lever, and pull out the fixing unit (Unit 1) and duplexing unit (Unit 2). Fixing Unit (Unit 1) Duplexing Unit (Unit 2) NOTE The fixing unit and duplexing unit are pulled out together.
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Turn the upper green knob on the fixing unit in the direction of the arrow (counterclockwise), and remove any jammed paper. CAUTION The fixing unit and its surroundings are subject to high-temperatures. When removing jammed paper, take care not to touch anything in this area, except the jammed paper and the green knob.
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Close the left cover of the fixing unit. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Gently push only the fixing unit back into the machine. CAUTION When pushing the fixing unit back into the machine, be careful not to get your fingers caught, as this may result in personal injury.
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Remove any jammed paper that is protruding from the duplexing unit. Lift the top left cover of the duplexing unit, and remove any jammed paper, as shown in the illustration. Lift up the top cover of the duplexing unit, and remove any jammed paper, and then close the top cover.
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Open the lower left cover of the duplexing unit, and remove any jammed paper, as shown in the illustration. Gently push the duplexing unit back into the machine. CAUTION When pushing the duplexing unit back into the machine, be careful not to get your fingers caught, as this may result in personal injury.
Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see "Screens Indicating the Locations of Paper Jams," on p. 3-4. Stack Bypass If a paper jam occurs inside the stack bypass, a screen similar to the one shown below appears on the touch panel display.
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Remove all of the paper that is not jammed from the stack bypass. Remove any jammed paper from the stack bypass inside the upper right cover of the main unit. Gently close the upper right cover of the main unit until it clicks into place in the closed position.
CAUTION When closing the upper right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
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Open the upper right cover of the main unit. If the optional Paper Deck-AD1 or Paper Deck-AE1 is attached to the main unit, press the release button, and move the paper deck away from the main unit before proceeding with this procedure. For more information, see Chapter 3, "Optional Equipment,"...
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CAUTION When closing the upper right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury. Open the lower right cover of the main unit. Remove any jammed paper. Gently close the lower right cover of the main unit until it clicks into place in the closed position.
CAUTION When closing the lower right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
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Press and release the button on Paper Drawer 1. If the optional Paper Deck-AD1 or Paper Deck-AE1 is attached to the main unit, press the release button, and move the paper deck away from the main unit before proceeding with this procedure. For more information, see Chapter 3, "Optional Equipment,"...
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Gently push Paper Drawer 1 back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display.
Paper Drawer 2 If a paper jam occurs inside Paper Drawer 2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Remove any jammed paper. Gently push Paper Drawer 2 back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display.
Paper Drawers 3 and 4 If a paper jam occurs inside Paper Drawer 3 or 4, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Remove any jammed paper. Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display.
Paper Deck-AD1/Paper Deck-AE1 (Optional) If a paper jam occurs in the optional paper deck, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Press the release button, and move the paper deck away from the main unit. Remove any jammed paper from the feeding area. Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot. 3-34 Clearing Paper Jams...
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Reconnect the paper deck to the main unit. If the screen indicating the paper jam is no longer displayed after reconnecting the paper deck to the main unit, proceed to step 7. CAUTION When reconnecting the paper deck to the main unit, be careful not to get your fingers caught, as this may result in personal injury.
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Remove any jammed paper. Look carefully, as jammed paper may be difficult to see. Close the paper deck. CAUTION When closing the paper deck, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Inside the Top Cover of the Finisher-AD1/Saddle Finisher-AD2 (Optional) If a paper jam occurs inside the top cover of the optional Finisher-AD1 or optional Saddle Finisher-AD2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Open the front cover of the finisher. If the optional Puncher Unit-AT1 is attached to the main unit, and paper has jammed between the puncher unit and the finisher, open the front cover of the punch waste tray, and then open the top cover of the puncher unit to remove any jammed paper.
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Close the top cover of the finisher. If the optional Puncher Unit-AT1 is attached to the main unit, close the top cover of the puncher unit and the front cover of the punch waste tray, after removing the jammed paper. If the optional Document Insertion/Folding Unit-F1 or Document Insertion Unit-E1 is attached to the main unit, close the insertion unit.
Output Delivery Unit of the Finisher-AD1/Saddle Finisher-AD2 (Optional) If a paper jam occurs in the output delivery unit of the optional Finisher-AD1 or optional Saddle Finisher-AD2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Open the output slot on the outside of the finisher, and remove any jammed paper that is visible. If you cannot see any jammed paper, check if any jammed paper is stuck inside the output area of the finisher. IMPORTANT If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled.
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Open the top cover of the finisher. Open the delivery guide. Delivery Guide Remove any jammed paper. If the jammed paper does not come out easily, open the entrance guide, and then remove the jammed paper. Entrance Guide 3-42 Clearing Paper Jams...
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Close the delivery guide. CAUTION When closing the delivery guide, be careful not to get your fingers caught, as this may result in personal injury. Close the top cover of the finisher. If the optional Puncher Unit-AT1 is attached to the main unit, close the top cover of the puncher unit and the front cover of the punch waste tray, after removing the jammed paper.
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Close the front cover of the finisher. The Optional Saddle Finisher-AD2 The Optional Finisher-AD1 CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Inside the Front Cover of the Saddle Finisher-AD2 (Optional) If a paper jam occurs inside the front cover of the optional Saddle Finisher-AD2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Open the front cover of the finisher. If the optional Puncher Unit-AT1 is attached to the main unit, and paper has jammed between the puncher unit and the finisher, open the front cover of the punch waste tray, and then open the top cover of the puncher unit to remove any jammed paper.
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Tilt the upper delivery guide to the right, and remove any jammed paper. Springs are attached to the upper delivery guide, so it returns to its original position when released. Upper Delivery Guide CAUTION When releasing the upper delivery guide, be careful not to get your fingers caught, as this may result in personal injury.
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Return the lower delivery guide to its original position. CAUTION When closing the delivery guide, be careful not to get your fingers caught, as this may result in personal injury. Close the top cover of the finisher. If the optional Puncher Unit-AT1 is attached to the main unit, close the top cover of the puncher unit and the front cover of the punch waste tray, after removing the jammed paper.
Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
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WARNING There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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Turn the small knob on the right in the direction of the arrow (counterclockwise). While pushing in the larger knob on the left, turn it in the direction of the arrow (clockwise). Remove any jammed paper protruding from the saddle stitcher unit.
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Tilt the lower delivery guide to the right, and remove any jammed paper. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right. Lower Delivery Guide Return the lower delivery guide to its original position.
CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
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CAUTION • When removing jammed paper, take care not to cut your hands on the edges of the paper. • When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer.
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Remove all of the paper that is not jammed. Remove any jammed paper. Close the top cover of the document insertion/folding unit/ document insertion unit. CAUTION When closing the top cover of the document insertion/folding unit/ document insertion unit, be careful not to get your fingers caught, as this may result in personal injury.
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Open the front cover of the document insertion/folding unit/ document insertion unit. Open the insertion unit. Open the output delivery unit, and remove the jammed paper. 3-56 Clearing Paper Jams...
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Close the output delivery unit. Close the insertion unit. CAUTION When closing the insertion unit, be careful not to get your fingers caught, as this may result in personal injury. Close the front cover of the document insertion/folding unit/ document insertion unit. 3-57 Clearing Paper Jams...
CAUTION When closing the front cover of the document insertion/folding unit/ document insertion unit, be careful not to get your fingers caught, as this may result in personal injury. Inside the Insertion Unit (Optional) If a paper jam occurs inside the insertion unit of the optional Document Insertion/ Folding Unit-F1 or optional Document Insertion Unit-E1, a screen similar to the one shown below appears on the touch panel display.
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IMPORTANT Take care when handling the optional equipment that is attached to the machine. When an optional unit's cover is opened to replace a staple cartridge, discard punch waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
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Remove any jammed paper. Close the upper delivery guide. CAUTION When closing the upper delivery guide, be careful not to get your fingers caught, as this may result in personal injury. Open the lower delivery guide. 3-60 Clearing Paper Jams...
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Remove any jammed paper. Close the lower delivery guide. CAUTION When closing the lower delivery guide, be careful not to get your fingers caught, as this may result in personal injury. Close the front cover of the document insertion/folding unit/ document insertion unit.
CAUTION When closing front cover of the document insertion/folding unit/document insertion unit, be careful not to get your fingers caught, as this may result in personal injury. Document Insertion/Folding Unit-F1 (Optional) If a paper jam occurs inside the optional Document Insertion/Folding Unit-F1, a screen similar to the one shown below appears on the touch panel display.
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IMPORTANT Take care when handling the optional equipment that is attached to the machine. When an optional unit's cover is opened to replace a staple cartridge, discard punch waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
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Pull out the document insertion/folding unit. Push out any jammed paper toward the exit slot. Remove the jammed paper. 3-64 Clearing Paper Jams...
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Open the left guide. Remove any jammed paper. When there is a paper jam in the inside guide When there is a paper jam in the outside guide 3-65 Clearing Paper Jams...
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Open the right guide. Remove any jammed paper. Close the right guide. CAUTION When closing the right guide, be careful not to get your fingers caught, as this may result in personal injury. 3-66 Clearing Paper Jams...
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Close the left guide. CAUTION When closing the left guide, be careful not to get your fingers caught, as this may result in personal injury. Return the document insertion/folding unit to its original position. CAUTION When returning the document insertion/folding unit to its original position, be careful not to get your hands caught, as this may result in personal injury.
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Close the lower delivery guide. CAUTION When closing the lower delivery guide, be careful not to get your fingers caught, as this may result in personal injury. Close the front cover of the document insertion/folding unit. CAUTION When closing the front cover of the document insertion/folding unit, be careful not to get your fingers caught, as this may result in personal injury.
Puncher Unit-AT1 (Optional) If a paper jam occurs inside the optional Puncher Unit-AT1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
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Open the top cover of the puncher unit. If the optional Document Insertion/Folding Unit-F1 or Document Insertion Unit-E1 is attached to the main unit, open the insertion unit ➞ proceed to step 3. Remove any jammed paper. Close the top cover of the puncher unit. If the optional Document Insertion/Folding Unit-F1 or Document Insertion Unit-E1 is attached to the main unit, close the insertion unit.
Close the front cover of the punch waste tray. CAUTION When closing the front cover of the punch waste tray, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
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WARNING There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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Turn the upper green knob in the direction of the arrow (counterclockwise). Move the green lever in the direction of the arrow (counterclockwise). Grip the green lever, and pull out the fixing unit (Unit 1) and duplexing unit (Unit 2). Fixing Unit (Unit 1) Duplexing Unit (Unit 2) NOTE...
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Turn the upper green knob on the fixing unit in the direction of the arrow (counterclockwise), and remove any jammed paper. CAUTION The fixing unit and its surroundings are subject to high-temperatures. When removing jammed paper, take care not to touch anything in this area, except the jammed paper and the green knob.
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Return the green lever to its original position. Close the front cover of the main unit. CAUTION When closing the front cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display.
Clearing Staple Jams If a staple jam occurs, follow the procedure described below to remove the jammed staples. Finisher-AD1/Saddle Finisher-AD2 (Optional) If a staple jam occurs in the stapler unit of the optional Finisher-AD1 or optional Saddle Finisher-AD2, a screen similar to the one shown below appears on the touch panel display.
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Lift and pull out the staple case from the stapler unit, holding it by its green tab. Push down the tab on the staple case. Remove all of the staples that slide from the staple case. 3-77 Clearing Staple Jams...
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Return the tab on the staple case to its original position. Gently push the staple case back into the stapler unit until it is securely in place. Close the front cover of the finisher. The Optional Saddle Finisher-AD2 The Optional Finisher-AD1 CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury.
Saddle Stitcher Unit (Optional) If a staple jam occurs inside the saddle stitcher unit of the optional Saddle Finisher-AD2, a screen similar to the one shown below appears on the touch panel display. Check the location of the staple jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove any jammed staples.
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Grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops. Saddle Stitcher Unit Pull the stapler unit of the saddle stitcher unit towards you, and then push it up. Stapler Unit of the Saddle Stitcher Unit Pull out the staple cartridge containing the jammed staples, holding it by its left and right sides.
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On the staple case, push down Part A, and push up Part B. Remove any jammed staples, and return Part B to its original position. Return the staple cartridge to its original position. 3-81 Clearing Staple Jams...
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Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. Gently push the saddle stitcher unit back into its original position. Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury.
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IMPORTANT When you have cleared the staple jam, be sure to manually reposition the staples in the saddle stitcher unit. (See Chapter 4, "Customizing Settings," in the Reference Guide.) 3-83 Clearing Staple Jams...
List of Error Messages This section explains the various messages that appear on the touch panel display, along with possible causes and remedies. For explanations of messages that are not listed here, see the Sending and Facsimile Guide and Network Guide. Self-Diagnostic Display If the machine displays a self-diagnostic error message, follow the instructions on the touch panel display.
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Load LTR size paper. Cause The optimum paper size selected by the Automatic Paper Selection mode is not available in the machine. Remedy 1 Load the indicated paper size into the machine. If you press (Start) while this message is displayed, prints are made with the currently selected paper size. Remedy 2 If the message continues to be displayed even if the indicated paper size is loaded, set Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen) for that paper drawer to 'On'.
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Remove the paper from the booklet tray. Cause Prints from the previous job remain in the Booklet tray of the optional Saddle Finisher-AD2. Remedy Remove the prints from the Booklet tray. Printing automatically resumes. Replace toner cartridge. Cause Printing is not possible because the toner has run out. Remedy Replace the toner cartridge.
List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen when you press [Log] on the System Monitor screen.
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# 037 Cause Documents could not be received because there was insufficient memory available. Remedy Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See Chapter 2, "Introduction to the Mail Box Functions," in the Copying and Mail Box Guide, and Chapter 6, "Receiving Documents,"...
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# 711 Cause The inbox memory is full. Remedy Erase unnecessary documents stored in the inbox. (See Chapter 2, "Introduction to the Mail Box Functions," in the Copying and Mail Box Guide, and Chapter 6, "Receiving Documents," in the Sending and Facsimile Guide.) # 712 Cause The maximum number of documents are already stored in the inbox.
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# 823 Cause Unable to connect with the remote copy printers. Remedy Check the network, and try again. If the machine still does not operate correctly, contact your system manager. # 824 Cause A communication error occurred with the remote copy printers. Remedy Check the network, and try again.
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# 851 Cause 1 There is insufficient memory remaining in the system. Remedy Check the system's available memory, and delete any unnecessary documents stored in inboxes. (See Chapter 2, "Introduction to the Mail Box Functions" in the Copying and Mail Box Guide.) Cause 2 The machine's memory is full.
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Cause 3 The spool memory is full when Use Spooler in Network Settings in System Settings (from the Additional Functions screen) is set to 'On', therefore, data received from the host could not be spooled. Remedy Set Use Spooler in Network Settings in System Settings (from the Additional Functions screen) to 'Off', and try sending the print data again.
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# 857 Cause Data reception timed out, or the job was canceled at the host. Remedy Check that the network is functioning properly, and then try printing again. # 858 Cause There is a problem with the print data sent from an external application. Remedy Check the settings of the data sent to the machine, make sure they are compatible with the machine, and try sending the data again.
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# 862 Cause 1 The saddle finisher trays have exceeded their stacking limits. Remedy Change the print data or print settings, and try printing again. Cause 2 A combination of settings which is not supported was set. Remedy Change the print data or print settings, and try printing again. Cause 3 Image data or data which is not guaranteed to be compatible was printed.
If Memory Becomes Full during Scanning If memory becomes full during the scanning of originals, the following screens appear on the touch panel display. NOTE The machine's memory can store approximately 20,250 pages of scanned images. Approximately 20,000 pages of that total is shared by the various functions, including the Copy, Print, and Mail Box functions.
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Details of each item are shown below. [Yes]: The pages scanned into memory are printed. When printing is complete, scan the remaining originals. [No]: The pages scanned into memory are not printed. [Another Function]: Select to use another function that is not being used (If the desired function is not displayed, press [▼] or [▲] to scroll to the desired function.) ➞...
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Details of each item are shown below. [Cancel]: The current job is canceled, and the display returns to the Basic Features screen. Scan the job again when the current job is complete. [Another Function]: Select to use another function that is not being used (If the desired function is not displayed, press [▼] or [▲] to scroll to the desired function.) ➞...
Service Call Message If a malfunction occurs and the machine cannot operate normally, a screen like the one shown below is displayed. Follow the instructions that appear on the touch panel display. Contacting Your Local Authorized Canon Dealer If a message like the one shown below appears, follow the procedure described below.
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Press [Shutdown] to turn the main power switch OFF. IMPORTANT For instructions on shutting down the machine, see "Shutting Down the Machine," on p. 1-21. Wait at least 10 seconds before turning the main power switch back ON. ( side) ( I side) If the machine still does not operate normally, follow the procedure below, and then contact your local authorized...
Setting the Limited Functions Mode from the Service Call Message Screen If the Service Call Message screen appears indicating a malfunction of a Finishing mode, you can clear it by turning Limited Functions Mode 'On' to temporarily limit the use of the finishing modes. However, after the Limited Functions Mode is deactivated, the Service Call Message screen may appear again, unless the cause of the malfunction is removed.
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Press [Yes]. A message prompting you to press [Shutdown] and to turn the main power switch OFF and ON appears. Press [Shutdown] to turn the main power switch OFF. Wait at least 10 seconds before turning the main power switch back ON.
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The machine starts up in the Limited Functions Mode. 3-102 Service Call Message...
When the Power Does Not Turn ON If you cannot operate the machine, even though the main power switch and the control panel power switch are both turned ON, always check that the breaker is not in the OFF position. If the breaker is in the OFF position, contact your local authorized Canon dealer without turning the breaker back ON.
Specifications Specifications are subject to change without notice for product improvement or future release. Main Unit Item Specification Name Canon imageRUNNER 5075/5065/5055/5050 Type Console Resolution for 600 x 600 dpi Reading Number of Tones Paper Drawers 1 and 2: Paper Weight: 17 lb bond to 110 lb index (64 to 200 g/m...
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-25%: Approximately 6 seconds -50%: Approximately 8 seconds Activation time may vary depending on the environment and conditions under which the machine is being used. imageRUNNER 5075: 3.1 seconds (when the original is placed on the platen glass) First Copy Time imageRUNNER 5065/5055/5050: 3.3 seconds (when the original is placed on the platen glass)
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Item Specification Top: 1/8" (4.0 mm) Margin Left and Right: 1/8" (2.5 mm) Bottom: 1/8" (2.0 mm) Regular paper size Same Ratio Direct Reduction 1:0.78 (LGL ➞ LTR) 1:0.73 (11" x 17" ➞ LGL, 11" x 15" ➞ LTR) 1:0.64 (11" x 17" ➞ LTR) 1:0.50 (11"...
Feeder (imageRUNNER 5075/5065/5055) Item Specification Original Feeding Automatic Document Feeder Mechanism 11" x 17", LGL, LTR, LTRR, STMT, or STMTR Size and Weight of Originals 1-sided scanning: 11 to 32 lb bond (42 to 128 g/m 2-sided scanning: 13 to 32 lb bond (50 to 128 g/m...
Paper Deck-AD1 Item Specification Paper Size Paper Deck Capacity 3,500 sheets (20 lb bond (80 g/m Power Source/Consumption From the main unit/Approximately 45 W Dimensions (H x W x D)/ 22 5/8" x 12 3/4" x 23" (574 mm x 323 mm x 583 mm) Weight Approximately 65.7 lb (29.8 kg) 55 3/8"...
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Item Specification No Collating mode Tray A: LTR, STMTR, EXEC: 250 sheets (or 1 5/8" (41 mm) in height) 11" x 17", LGL, LTRR: 125 sheets (or 7/8" (21 mm) in height) Tray B: LTR, STMTR, EXEC: 1,300 sheets (or 7 3/8" (188.4 mm) in height) 11"...
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Item Specification LTR, EXEC: 50 sheets (17 to 20 lb bond (64 to 80 g/m 30 sheets (20 to 24 lb bond (81 to 90 g/m 2 sheets (24 lb bond to 140 lb index (91 to 256 g/m Max. Stapling 11"...
Saddle Finisher-AD2 Item Specification Size: 11" x 17", LGL, LTR, LTRR, STMTR, EXEC, Free size (3 7/8" x 5 7/8" to 11 5/8" x 17" (99 mm x 148 mm to 297 mm x 432 mm)) Weight: 17 lb bond to 140 lb index (64 to 256 g/m (for paper that is heavier than 110 lb index (201 g/m ), use the Paper Size/Weight/...
Item Specification Installation Space (W 55 1/4" x 29 1/4" (1,404 mm x 743 mm) (when the auxiliary tray is x D) extended) Document Insertion/Folding Unit-F1 Item Specification Size: LTRR C-Fold Weight: 17 to 28 lb bond (64 to 105 g/m Type: Plain, Recycled, Heavy (24 to 28 lb bond (91 to 105 g/m Size: 11"...
Document Insertion Unit-E1 Item Specification Size: 11" x 17", LGL, LTR, LTRR, EXEC Paper Size/Weight/ Weight: 17 lb bond to 140 lb index (64 to 256 g/m Type Type: Plain, Recycled, Color, Heavy (24 lb bond to 140 lb index (91 to 256 g/m Capacity 100 sheets (20 lb bond (80 g/m...
Copy Tray-L1 Item Specification Size: 11" x 17", LGL, LTR, LTRR, STMTR, EXEC, Free size (3 7/8" x 5 7/8" to 11 5/8" x 17" (99 mm x 148 mm to 297 mm x 432 mm)) Paper Size/Weight/ Weight: 17 lb bond to 110 lb index (64 to 200 g/m Type Type: Plain, Recycled, Color, Pre-punched, Heavy (24 lb bond to 110 lb index (91 to 200 g/m...
Provide Adequate Installation Space ■ Provide enough space on each side of the machine for unrestricted operation. The optional Copy Tray-L1 is attached. 4" (100 mm) or more 50 3/8" (1,278 mm) 57 1/2" (1,448 mm) The optional Saddle Finisher-AD2, Document Insertion/Folding Unit-F1, Puncher Unit-AT1, and Paper Deck-AE1 are attached.
Index Power, 1-16, 1-21 Control panel power switch, 1-14, 1-16, 1-21 Additional Functions key, 1-14 Copy Tray-L1 Clearing paper jams, 3-71 Specifications, 4-13 Copying, definition, xii Counter check key, 1-14 Breaker About the breaker, 1-12 Periodic inspection, xxxiv Periodic inspection check sheet, xxxvii Display contrast dial, 1-14 Displays used in this manual, x Document Insertion/Folding Unit-F1...
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Feeder parts and functions, 1-13 Legal limitations on the usage of your product Original output area, 1-13 and the use of images, xxiv Original supply tray, 1-13 Trademarks, xvii Slide guide, 1-13 Loading paper Specifications, 4-5 Document Insertion/Folding Unit-F1, 2-42 Finisher-AD1 Document Insertion Unit-E1, 2-42 Clearing paper jams, 3-37, 3-40...
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Specifications, 4-6 Paper Deck-AE1 Reset key, 1-15 Clearing paper jams, 3-33 Loading Paper, 2-20 Specifications, 4-6 Paper drawers Adjusting to hold different paper size, 2-8 Saddle Finisher-AD2 Clearing paper jams, 3-26, 3-29, 3-31 Clearing paper jams, 3-37, 3-40, 3-45, 3-49 Loading paper, 2-2 Clearing staple jams, 3-76 Paper jams...
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Staple jams Finisher-AD1/Saddle Finisher-AD2, 3-76 Saddle stitcher unit, 3-79 Start key, 1-14 Stop key, 1-14 Symbols used in this manual, ix Test button, 1-12 Toner cartridge About the toner cartridge, 2-68 Replacing, 2-45 Trademarks, xvii Troubleshooting Clearing paper jams, 3-4 Clearing staple jams, 3-76 Error messages, 3-84 Memory full, 3-95...
System Management of the imageRUNNER 5075/ 5065/5055/5050 The following pages describe the use and operations of the System Management mode. They should be cut out of this manual, and stored by the Supervisor or System Manager of this machine. The System Management mode enables you to set restrictions to System Settings (from the Additional Functions screen), and manage the settings stored by other users.
Press [Password] ➞ enter the System Password. ❑ Press (Log In/Out). The System Management mode is enabled. If Department ID Management Is Not Enabled Press (Additional Functions). Help PQRS WXYZ Additional Functions Display Contrast Log In/ Clear 4-20 System Management of the imageRUNNER 5075/5065/5055/5050...
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Make sure to enter the System Manager ID and System Password that were stored in System Manager Settings in System Settings (from the Additional Functions screen). (See Chapter 6, "System Manager Settings," in the Reference Guide.) 4-21 System Management of the imageRUNNER 5075/5065/5055/5050...
Enter the System Management mode. NOTE For instructions on entering the System Management mode, see "Entering the System Management Mode," on p. 4-19. Press [Mail Box]. 4-22 System Management of the imageRUNNER 5075/5065/5055/5050...
(Additional Functions) ➞ [Mail Box Settings] ➞ Press change the settings. For instructions on specifying Mail Box Settings, see Chapter 8, "Customizing Settings," in the Copying and Mail Box Guide. Press [Done] repeatedly until the Inbox Selection screen appears. 4-23 System Management of the imageRUNNER 5075/5065/5055/5050...
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4-24 System Management of the imageRUNNER 5075/5065/5055/5050...
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.
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