Table of Contents

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SERVICE GUIDE
CANON U.S.A., INC.
Rev. 1
TECHNICAL SUPPORT DIVISION
August 1999

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Table of Contents
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Summarization of Contents

Product Overview
Product Overview
Introduces the imageRUNNER 550/600 as high-speed multifunction copiers and printers.
Design Features
High Speed, High Image Quality
Details copying speed, scanning, and writing resolution for enhanced output.
Differences Between the imageRUNNER 550 and 600
Compares the 550 and 600 models regarding speed, features, and volume.
Specifications
imageRUNNER 550/600
Detailed specifications for the main copier units.
Network Multi-PDL Printer Board-F1
Specifications for the network printer board option.
Service Features
Serviceability
Discusses machine reliability and recommended quality assurance visits.
Service Mode
Describes the service mode for confirming part usage and preparing for exchanges.
Consumables
Lists consumable parts and their expected yield or life.
Periodic Maintenance Items
Details periodic maintenance tasks and checks for various units.
Service Policy
Warranty Conditions
Explains warranty terms and conditions for the product and accessories.
Dealer Parts Support Program
Information on the program for dealers to obtain replacement parts.
Suggested Maintenance Agreement
Estimated Cost
Provides estimated costs for maintenance agreements.
Training
Overview
General overview of the training certification process for technicians.
Service Authorization Requirements
Authorization Policy
Explains the policy for obtaining and maintaining service authorization.
Appendix
imageRUNNER 550 Product Limited Warranty
Details the limited warranty for the imageRUNNER 550.
imageRUNNER 600 Product Limited Warranty
Details the limited warranty for the imageRUNNER 600.

Table of Contents