Dell Inspiron 17 5000 Series Owner's Manual

Dell Inspiron 17 5000 Series Owner's Manual

Inspiron 17 5000 series
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Inspiron 17
5000 Series
Owner's Manual
Computer Model: Inspiron 17–5748
Regulatory Model: P26E
Regulatory Type: P26E001

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Table of Contents
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Summary of Contents for Dell Inspiron 17 5000 Series

  • Page 1 Inspiron 17 5000 Series Owner's Manual Computer Model: Inspiron 17–5748 Regulatory Model: P26E Regulatory Type: P26E001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...
  • Page 3: Table Of Contents

    Contents Before Working Inside Your Computer........9 ....................9 Before You Begin ..................... 9 Safety Instructions ..................10 Recommended Tools After Working Inside Your Computer........11 Removing the Battery..............12 ......................12 Procedure Replacing the Battery..............13 ......................13 Procedure Removing the Base Cover............
  • Page 4 Removing the Hard Drive............20 ....................20 Prerequisites ......................20 Procedure Replacing the Hard Drive............23 ......................23 Procedure ....................23 Post-requisites Removing the Memory Module..........24 .....................24 Prerequisites ......................25 Procedure Replacing the Memory Module..........26 ......................27 Procedure ....................27 Post-requisites Removing the Wireless Card............. 28 ....................
  • Page 5 Removing the Palm Rest............38 .....................38 Prerequisites ......................39 Procedure Replacing the Palm Rest.............43 ......................43 Procedure ....................43 Post-requisites Removing the Power-Button Board........44 ....................44 Prerequisites ......................44 Procedure Replacing the Power-Button Board........46 ......................46 Procedure ....................46 Post-requisites Removing the Touchpad............
  • Page 6 Removing the I/O Board.............53 .....................53 Prerequisites ......................53 Procedure Replacing the I/O Board............. 55 ......................55 Procedure ....................55 Post-requisites Removing the Optical-Drive Connector Board....56 .....................56 Prerequisites ......................57 Procedure Replacing the Optical-Drive Connector Board....58 ......................58 Procedure ....................58 Post-requisites Removing the Coin-Cell Battery..........59 .....................59 Prerequisites ......................
  • Page 7 Removing the System Board............. 65 .....................65 Prerequisites ......................65 Procedure Replacing the System Board............. 68 ......................68 Procedure ....................68 Post-requisites Removing the Heat-Sink Assembly......... 70 .....................70 Prerequisites ......................71 Procedure Replacing the Heat-Sink Assembly.......... 72 ......................72 Procedure ....................72 Post-requisites Removing the Display Assembly..........73 .....................73 Prerequisites...
  • Page 8 Removing the Display Back-Cover and Antenna Assembly..................88 ....................88 Prerequisites ......................88 Procedure Replacing the Display Back-Cover and Antenna Assembly..................90 ......................90 Procedure ....................90 Post-requisite Flashing the BIOS................91 Getting Help and Contacting Dell........... 92 ..................92 Self-Help Resources ....................92 Contacting Dell...
  • Page 9: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.
  • Page 10: Recommended Tools

    WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source. CAUTION: To avoid damaging the computer, make sure that the work surface is flat and clean.
  • Page 11: After Working Inside Your Computer

    After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
  • Page 12: Removing The Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery latches to the unlock position.
  • Page 13: Replacing The Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the tabs on the battery with the slots on the battery bay. Snap the battery into place.
  • Page 14: Removing The Base Cover

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery.
  • Page 15: Procedure

    Procedure Remove the screws that secure the base cover to the computer base. computer base base cover screws (2) Using your fingertips, pry the base cover and lift it off the computer base.
  • Page 16: Replacing The Base Cover

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
  • Page 17: Inspiron

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the optical-drive assembly to the computer base.
  • Page 18 Carefully pull the optical-drive bezel and remove it from the optical drive. screw optical-drive bracket optical drive optical-drive bezel...
  • Page 19: Replacing The Optical Drive

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place.
  • Page 20: Removing The Hard Drive

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.
  • Page 21 Lift the hard-drive assembly off the computer base. screw pull-tab hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive.
  • Page 22 Using the pull-tab, lift the hard-drive bracket off the hard drive. screws (2) pull-tab hard-drive bracket hard drive...
  • Page 23: Replacing The Hard Drive

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
  • Page 24: Removing The Memory Module

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 25: Procedure

    Procedure Using your fingertips, spread apart the securing clips on each end of the memory-module slot until the memory module pops up. securing clips (2) memory module memory-module slot Slide the memory module away from the memory-module slot.
  • Page 26: Replacing The Memory Module

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
  • Page 27: Procedure

    Procedure Align the notch on the memory module with the tab on the memory- module slot. Slide the memory module into the slot at an angle, and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.
  • Page 28: Removing The Wireless Card

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 29 Slide the wireless card out of the wireless-card slot. antenna cables (2) securing tab wireless card...
  • Page 30: Replacing The Wireless Card

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
  • Page 31: Removing The Keyboard

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
  • Page 32 Carefully turn the keyboard over and place it on the palm rest assembly. plastic scribe keyboard palm-rest assembly Lift the latches and disconnect the keyboard cable and keyboard- backlight cable from the system board. NOTE: The backlight-keyboard is optional. The keyboard-backlight cable is present only if the laptop shipped with a backlit-keyboard.
  • Page 33 Lift the keyboard along with the cables, off the palm-rest assembly. keyboard-backlight cable latches (2) keyboard cable keyboard...
  • Page 34: Replacing The Keyboard

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: If you are installing a new keyboard, fold the cables the same way they are folded on the old keyboard. For more information, see “Folding...
  • Page 35 NOTE: The cables on the keyboard are not folded when you receive a new keyboard. Place the keyboard on a flat and clean surface. keyboard cable keyboard-backlight cable keyboard CAUTION: Do not apply excess pressure while folding the cables. Lift the keyboard cable and gently fold the keyboard-backlight cable at the fold line.
  • Page 36 keyboard cable keyboard keyboard-backlight cable fold line...
  • Page 37: Post-Requisites

    Using the alignment line, gently fold the keyboard cable. keyboard cable alignment line keyboard-backlight cable keyboard cable keyboard Post-requisites Replace the battery.
  • Page 38: Removing The Palm Rest

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 39: Procedure

    Procedure Remove the screws that secure the palm rest to the system board. screws (5) palm rest Close the display and turn the computer over.
  • Page 40 Remove the screws that secure the palm rest to the computer base. screws (10) computer base Turn the computer over and open the display as far as possible.
  • Page 41 Lift the connector latches and disconnect the power-button board cable and the touchpad cable from the system board. power-button board cable connector latches (2) touchpad cable...
  • Page 42 Using a plastic scribe, gently lift and release the tabs on the palm rest from the slots on the computer base. plastic scribe palm rest Lift the palm rest away from the display assembly.
  • Page 43: Replacing The Palm Rest

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the tabs on the palm rest with the slots on the computer base and snap the palm rest into place.
  • Page 44: Removing The Power-Button Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 45 Lift the power-button board at an angle and remove it from the palm rest. power-button board screw power-button board cable palm rest...
  • Page 46: Replacing The Power-Button Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw hole on the power-button board with the screw hole on the palm rest.
  • Page 47: Removing The Touchpad

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 48: Procedure

    Procedure Lift the connector latch and disconnect the touchpad cable from the touchpad. Remove the screws that secure the touchpad to the palm rest. screws (2) touchpad palm rest Lift the touchpad away from the palm rest.
  • Page 49: Replacing The Touchpad

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the touchpad with the screw holes on the palm rest.
  • Page 50: Removing The Battery-Connector Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 51: Procedure

    Procedure Remove the screws that secure the battery-connector board to the computer base. screws (2) connector latch battery-connector board computer base Carefully lift the battery-connector board to disconnect it from the system board.
  • Page 52: Replacing The Battery-Connector Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the battery-connector board with the screw holes on the computer base.
  • Page 53: Removing The I/O Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 54 Lift the I/O board away from the computer base. I/O board I/O-board cable connector latch screw...
  • Page 55: Replacing The I/O Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the connector on the I/O board and press down the latch to secure it.
  • Page 56: Removing The Optical-Drive Connector Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 57: Procedure

    Procedure Remove the screw that secures the optical-drive connector board to the computer base. screw optical-drive connector board Slide and lift the optical-drive connector board away from the computer base.
  • Page 58: Replacing The Optical-Drive Connector Board

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide and connect the optical-drive connector board to the system board.
  • Page 59: Removing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 60 plastic scribe coin-cell battery battery socket...
  • Page 61: Replacing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
  • Page 62: Removing The Speakers

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 63 Lift the speakers, along with the speaker cable, off the computer base. speaker cable system board speakers (2) computer base...
  • Page 64: Replacing The Speakers

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Use the alignment posts on the computer base to place the speakers in position.
  • Page 65: Removing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the system setup after you replace the system board.
  • Page 66 Turn the computer over and open the display as far as possible. Peel off the tape that secures the display cable to the system-board assembly. Lift the connector latches and disconnect the display cable and I/O- board cable from the system board. Peel off the display cable from the fan.
  • Page 67 10 Lift the system-board assembly off the computer base. screws (3) system-board assembly computer base 11 Remove the heatsink-sink assembly.
  • Page 68: Replacing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the system setup after you replace the system board.
  • Page 69 Follow the procedure from step 3 to step 5 in replacing the hard drive. Replace the memory module. Replace the base cover. 10 Replace the battery.
  • Page 70: Removing The Heat-Sink Assembly

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 71: Procedure

    Procedure Turn the system-board assembly over and place it on a flat and clean surface. In sequential order (indicated on the heat sink), loosen the captive screws that secure the heat-sink assembly to the system board. NOTE: The appearance of the heat sink and the number of screws will vary depending on the configuration you ordered.
  • Page 72: Replacing The Heat-Sink Assembly

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. Procedure Align the screw holes on the heat-sink assembly with the screw holes on the system board.
  • Page 73: Removing The Display Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with non- touchscreen display.
  • Page 74 Lift the connector latch and disconnect the display cable from the system board. display cable tape connector latch Peel off the display cable from the fan. Remove the screws that secure the display assembly to the computer base. 10 Note the antenna cable routing and remove the cable from the routing guides on the computer base.
  • Page 75 11 Lift the display assembly off the computer base. display assembly screws (3) computer base...
  • Page 76: Replacing The Display Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 77 Replace the battery.
  • Page 78: Removing The Display Bezel

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 79 display bezel display panel...
  • Page 80: Replacing The Display Bezel

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.
  • Page 81: Removing The Camera

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 82: Procedure

    Procedure Carefully lift and peel off the camera from the display back-cover. Disconnect the camera cable from the camera. camera cable camera display back-cover...
  • Page 83: Replacing The Camera

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera. Use the alignment post on the display back-cover to place the camera in position.
  • Page 84: Removing The Display Panel

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 85: Procedure

    Procedure Note the cable routing and remove the display cable from the routing guides on the display-back cover. Remove the screws that secure the display panel to the display back- cover. display back-cover display panel screws (8) Gently lift the display panel and turn it over. Peel off the tape that secures the display cable to the display panel.
  • Page 86 Lift the connector latch and disconnect the display cable from the display panel. connector latch tape display cable...
  • Page 87: Replacing The Display Panel

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the display cable to the display panel and press down the connector latch to secure the cable.
  • Page 88: Removing The Display Back-Cover And Antenna Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instruction are applicable only to laptops with a non- touchscreen display.
  • Page 89 Lift the antenna cables away from the display back-cover. tape antenna cables display back-cover and antenna assembly...
  • Page 90: Replacing The Display Back-Cover And Antenna Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Route the antenna cables through the routing guides on the display back cover.
  • Page 91: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
  • Page 92: Getting Help And Contacting Dell

    Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8 — Open the Search Accessing Windows Help charm, type Help and Support in the search box and press <Enter>.
  • Page 93 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

This manual is also suitable for:

Inspiron 17–5748P26e

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