Notes On Calling Line Display (Caller Id) - Gigaset C610 ip Manual

Making calls

Notes on calling line display (Caller ID)

By default, the number of the caller is shown in the display of your Gigaset tele-
phone. You do not have to make any other settings on your Gigaset telephone.
However, if the caller's number is not displayed, this can be due to the
following:
u
You have not requested Caller ID from your provider
u
Your telephone is connected via a PBX or a router with an integrated PBX (gate-
way) that does not transmit all information.
Is your telephone connected via a PBX/gateway?
You can establish this by checking for an additional device connected between
your telephone and home connection e.g., a PBX, gateway etc. In most cases, sim-
ply resetting this device will remedy the situation:
¤
Briefly disconnect the PBXpbx power plug. Re-insert the plug and wait for the
device to restart.
If the caller number is still not displayed:
¤
Check the Caller ID settings of your PBX and activate this function if necessary.
In the user guide for the device, search for the term "CID" (or an alternative term
such as "calling line identification", "phone number transmission", "caller ID"
etc.). If necessary, contact the device manufacturer.
If this does not resolve the problem, it is possible that your network provider does
not provide the Caller ID service for this number.
Have you ordered the calling line display service from your network
provider?
¤
Check whether your provider supports calling line display (Caller ID) and that
the function has been activated for you. If necessary, contact your provider.
Additional information on this subject can be found on the Gigaset homepage at:
www.gigaset.com/service
58