Activate Your Phone
Activate Your Phone
If you purchased your phone at a
Sprint Store, it is probably
activated and ready to use.
If you received your phone in the
mail, and it is a new Sprint account
or a new phone number, your
phone is designed to activate
automatically. When you turn the
phone on for the first time, you
should see a Hands Free Activation
screen, which may be followed by a
PRL Update screen and a Firmware
Update screen. Follow the
onscreen instructions to continue.
6
If you received your phone in the
mail and it is going to be activated
on an existing number (you're
swapping phones), go to
sprint.com/activate and follow the
instructions. When you have
finished, make a phone call to
confirm your activation.
If your phone is still not activated, visit
sprint.com/support for assistance. If you
do not have access to the Internet, call
Sprint Customer Service at 1-888-211-4727
from another phone.