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REFURBISHED PRODUCT WARRANTY AND DEALER STOCK PROCEDURES (continued)
Refurbished Dealer Stock Units
There are no RA privileges on R-stock units and any R-stock units returned to Kenwood for credit will be
refused and returned to the dealer. However, a Kenwood dealer may submit a stock unit for warranty
repair within 90 days after purchase from Kenwood or Kenwood's authorized distributors if the following
condition is met:
The dealer provides a sales receipt showing Kenwood or a Kenwood sales rep/distributor as the
vendor. The receipt must show purchase date as well as the model and serial number of the dealer
stock unit. Upon verification of the dealer's proof of purchase within 90 days, you may file the claim
as you do any dealer stock claim. The model must be listed on our current dealer stock list.
This policy for refurbished dealer stock units is different from our standard dealer stock policy for new
units. Please refer to our policy repairing new stock units.
Any deviation from this policy must be accompanied by written authorization from Kenwood
USA management at the time of the sale to the authorized dealer. No verbal agreements or
retroactive authorization will be accepted.
Please contact Kenwood at (310) 761-8264 or
February 1, 2000 (revised January 2007)
claims@kenwoodusa.com
if you have any questions.
PP 07-025 - Page 2 of 2
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