HP AQ233B Quickspecs page 10

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
Optional Services Optional HP Care Pack Services that will enhance your HP product experience.
3-Year HP Proactive 24
DA - 12909 North America — Version 21 — May 9, 2014
comprehensive discovery information
Decrease the potential for unplanned downtime and encourage higher
productivity by exposing single points of failure and other potential
SAN configuration issues
Clear documentation allows for optimal SAN management, more
efficient future SAN implementations and lower IT staff involvement
Service requires no SAN downtime and is easily adapted as a periodic
review to help keep SANs performing efficiently as business evolves
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA1-2941ENW.pdf
As an alternative to our recommended support level, for customers who want
improved SAN availability and access to a wide range of proactive and reactive
services:
HP Proactive 24 Service for SANs is an integrated hardware and software
support service that combines proactive problem prevention with responsive
24x7 assistance for rapid problem resolution.
A collaborative relationship with HP Services strengthens your IT team and
gives you direct access to our technical expertise as issues arise.
Improve IT staff skills, increase SAN productivity.
Proactive 24 Service for SANs can help you:
Enhance the skills and efficiency of your IT staff through knowledge
transfer, shared best practices in storage management, and hands-on
assistance
Improve SAN availability through access to a wide range of proactive
and reactive services
Boost productivity through effective change management,
configuration assistance, and performance optimization
Increase the return on your SAN investment
Enhance your overall operational effectiveness
Expert single-point-of-contact assistance 24x7
An assigned HP Services account manager is your primary contact for
proactive services and access to HP's diverse technical resources. Your
account manager works closely with your IT staff to understand your
goals, document the components of your infrastructure, recommend
changes to improve performance and stability, and monitor ongoing
operations through HP's industry-leading remote monitoring and
support tools.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-1614ENUC.pdf
HP 8/20q Fibre Channel Switch
Page 10