Product Specific Problems - Dell P2214H User Manual

Missing Color Picture missing
color
Wrong Color Picture color not
good
Image retention Faint shadow
from a static from the static
image left on image displayed
the monitor for appears on the
a long period of screen
time

Product Specific Problems

Specific What You
Symptoms Experience
Screen image is Image is
too small centered on
screen, but does
not fill entire
viewing area
Cannot adjust OSD does not
the monitor appear on the
with the screen
buttons on the
side panel
No Input Signal No picture, the
when user LED light is blue.
controls are
pressed
The picture The picture
does not fill the cannot fill the
entire screen. height or width
of the screen
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
• Change the Color Setting Mode in the Color Settings OSD
to Graphics or Video depending on the application.
• Try different Color Preset Settings in Color Settings OSD.
Adjust R/G/B value in Color Settings OSD if the Color
Management is turned off.
• Change the Input Color Format to PC RGB or YPbPr in the
Advance Setting OSD.
• Run the built-in diagnostics.
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power Management Modes
• Alternatively, use a dynamically changing screensaver.
Possible Solutions
• Check the Scaling Ratio setting in the Image Setting OSD.
• Reset the monitor to Factory Settings.
• Turn off the monitor, unplug the power cord, plug it back,
and then turn on the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button above the Power button for 10 seconds to
unlock (for more information, see "Lock").
• Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check whether the signal cable is plugged in properly. Re­
plug the signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.
).
Troubleshooting |
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