Helio Electric Cycle Owner's Manual page 40

Solution – replace extension cord
Cause – internal charger is damaged
Solution – contact eGO Vehicles or authorized dealer/distributor for diagnostic
information
Cause – batteries are old or damaged
Solution – Contact eGO Vehicles or authorized dealer/distributor for diagnostic
information
5. Symptom – Rubbing or scraping noise when riding
Cause – mudguard(s) are loose, bent, or out of alignment
Solution – tighten and/or straighten fender(s). If fender is bent too badly to be
straightened, replace it.
Cause – rear wheel belt is not properly aligned and belt is rubbing
Solution – properly align belt. See Page 48
Cause – wheel-retaining nuts are loose
Solution – tighten wheel-retaining nuts
6. Symptom – Range indicator reads erratically
Cause – you are accelerating, decelerating, or climbing a hill while reading gauge
Solution – stop to read gauge
7. Symptom – Soft, spongy or loose steering or handling
Cause – tires are under-inflated
Solution – inflate tires to proper pressure
Cause – wheel-retaining nuts are loose
Solution – tighten wheel retaining nuts
Cause – headset bearing is too loose
Solution – set bearing to proper tension
Cause – Loose rear-triangle-to-chassis fasteners
Solution - tighten rear-triangle-to-chassis fasteners with hex key
Cause – Loose handlebar
Solution – Tighten handlebar clamp bolts on the stem
8. Symptom – Stiff or difficult steering
Cause – headset bearing is too tight
Solution – set bearing to proper tension
9. Symptom - Batteries won't fully charge
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Page 40
Owners manual