Sony VAIO Fit 14E User Manual page 472

User Guide
Troubleshooting
Personal Computer
VAIO Fit 14E/15E
SVF1432/SVF1442/SVF1532/SVF1542
What should I do if my VAIO computer becomes unstable (Windows does not start)?
Try the suggestions below:
Restore computer system files.
Use the restore point that you created before your VAIO computer becomes unstable. See
the Restore Point when You cannot Start Windows
Restore your VAIO computer from a system image backup if you have created the backup. Refer to Windows Help and
Support
(Opening Windows Help and
Any file you have created or changed after you created the system image backup will not be restored.
You need to back up such a file with VAIO Care (Rescue Mode): VAIO recovery solutions. See
Data when You cannot Start Windows
Use VAIO Hardware Diagnostics to identify problems on your VAIO computer.
With the app, you can check if the computer hardware (a CPU, a memory module, and a built-in storage device) needs to
be replaced.
To start VAIO Hardware Diagnostics, select Tools and VAIO Hardware Diagnostics in VAIO Care (Rescue
Mode): VAIO recovery solutions.
Follow the instructions in
If you have not backed up your data, be sure to make a backup copy of your valuable data using VAIO Care (Rescue
Mode): VAIO recovery solutions before recovering your VAIO computer. See
cannot Start Windows
If you have a backup created with the Windows backup feature before your VAIO computer becomes unstable, but you
have created or changed the file after that, back up such a file with VAIO Care (Rescue Mode): VAIO recovery
solutions.
Note
Recovering your VAIO computer will delete all the data on the built-in storage device.
Support) for more information.
for more information.
Recovering from the Recovery Area
for more information.
for more information.
to recover your VAIO computer.
Notes on use
Copyright 2013 Sony Corporation
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Restoring System Files Using
Backing Up Your
Backing Up Your Data when You