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USER'S MANUAL
Label Printer
BTP-L580
Shandong New Beiyang Information Technology Co., Ltd.

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  • Page 1 USER’S MANUAL Label Printer BTP-L580 Shandong New Beiyang Information Technology Co., Ltd.
  • Page 2 If users need further data about this product or have any doubt about safety issues that might arise from using it, please feel free to contact SNBC or your local agents. Copyright No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of SNBC.
  • Page 3 BTP-L580 User’s Manual The control system of SNBC has been approved of the following certification: ISO9001 quality control system certification ISO14001 environmental control system certification OHSAS18001 profession health safety control system certification IECQ QC080000 hazardous material process control system certification...
  • Page 4 BTP-L580 User’s Manual General Safety Instruction Before installing and using the printer, please read the following items carefully: 1. Safety Instructions Caution: Do not touch the cutter of the printer. Heating: The print head is at a high temperature during printing or just after operation.
  • Page 5 13) Set the print darkness to a lower grade as long as the print quality is acceptable. This will help to keep the Printhead durable. 14) The printer should only be disassembled or repaired by a technician, who is certified by SNBC. 15) Keep this manual safe and at hand for reference purpose.
  • Page 6: Table Of Contents

    BTP-L580 User’s Manual Content 1 INTRODUCTION ................1 1.1 Outline ..................1 1.2 Main Features ................. 1 2 MAIN SPECIFICATION ..............2 2.1 Technical Specification ............2 2.2 Cutter Specification ..............3 2.3 Paper Specification ..............3 2.3.1 Thermal Label Paper Parameter ........3 2.4 Print and tear off position ............
  • Page 7 BTP-L580 User’s Manual 4.6.2 Load/replace a paper roll ..........15 4.7 Switching on and printing a self-test page ......16 4.7.1 Switching on the printer ..........16 4.7.2 Printing a self-test page ..........16 5 PRINTER ROUTINE MAINTENANCE ........18 5.1 Cleaning the platen ...............
  • Page 8: Introduction

    BTP-L580 User’s Manual 1 Introduction 1.1 Outline BTP-L580 thermal label printer has high performance. It can be used for real-time label printing like for retail, storage, logistics, pharmacy, etc. This product can be connected to other equipment via Serial, Parallel, USB, Ethernet or WLAN interfaces. The printer is supplied with a user-friendly label creation software for use under WINDOWS2000/XP/Server 2003/WIN7/Server 2008/VISTA.
  • Page 9: Main Specification

    BTP-L580 User’s Manual 2 Main Specification 2.1 Technical Specification Item Parameter Print Method Direct Thermal Resolution 203DPI Print Speed 150mm/s (Max.) Print Width 80mm (Max.) Memory RAM: 2MB FLASH: 2MB Optional Parallel(IEEE1248), Serial Interface (RS232C/RS485), USB, Ethernet, WLAN Cash drawer...
  • Page 10: Cutter Specification

    BTP-L580 User’s Manual 2.2 Cutter Specification Item parameter Note Cutter type Slide cutter The time that one cut Cutting time 600ms takes Cutting interval 30 times/min. (Max.) Paper type 0.05-0.07mm Liner paper Operation voltage 24VDC Max. static curren 1.2A 24VDC Only liner paper: 1,500,000 cuts.
  • Page 11 BTP-L580 User’s Manual  Paper transmittance Label: transmittance <18%; Base Liner: transmittance >47%  Paper supply method: paper roll  Paper width: 82.5±0.5mm, 80±0.5mm, 57.5±0.5mm  Label Length:30mm~120mm  Paper thickness and stickiness requirements  Thermal senstive layer: outside ...
  • Page 12: Print And Tear Off Position

    BTP-L580 User’s Manual  If the paper is contaminated by a chemical or oil, it may discolor or lose heat sensitivity at the polluted spot.  Do not rub the paper surface strongly against hard objects, otherwise printout may unclear.
  • Page 13: Tear Off Position

    BTP-L580 User’s Manual 2.4.2 Tear off position In normal printing mode, tear off position should be: : about 30mm In paper exit mode, tear off position should be:...
  • Page 14: Outline And Parts

    BTP-L580 User’s Manual 3 Outline and Parts 3.1 Outline and Parts 1 – Paper-near-end sensor lever (only for receipt printing) 2 - Paper sensor 3 - Platen roller 4 - Middle cover 5 - Bottom cover 6 - Power switch...
  • Page 15 BTP-L580 User’s Manual Functions of parts: Spindle for label roll It is highly recommended to use the spindle for the label roll in order to reduce resistance and to ensure printing quality. Paper guide Removing the paper guide or putting it in a different slot will allow the printer to use following paper width: 82.5 ±...
  • Page 16 Printer will enter into Select Print Mode after pressing FEED button for four short times and a long time. If selected BTP-R580, then printer enters into a continuous paper mode, if selected BTP-L580, then printer enters into a label paper mode. ...
  • Page 17: Error Led And Buzzers

    BTP-L580 User’s Manual Notices:  The paper guide is an indispensable part of the printer and should be kept with the printer.  The function of the paper-near-end sensor is not used when printing labels. For printing receipts the paper-near-end sensor will be operational.
  • Page 18 BTP-L580 User’s Manual Caution:  The temperature of the print-head is detected by means of a thermistor sensor. If the temperature of the print head becomes higher than 65°C, the protection circuit of the printer will force the printer to stop printing.
  • Page 19: Installation

    BTP-L580 User’s Manual 4 Installation 4.1 Unpacking Check whether all items, that are listed on the packing list are present and in a good condition. If any items are damaged or missing, please contact your dealer. 4.2 Printer installation The printer should be installed on a flat and stable horizontal surface.
  • Page 20: Connecting The Power Adapter

    BTP-L580 User’s Manual 4.3 Connecting the Power Adapter 1) Ensure that the printer power is turned off. 2)Insert the power cord into the power socket on the backside of the printer. 3)Secure the power cable cord to the printer with a clip as shown in Fig.
  • Page 21: Connecting Interface Cable

    BTP-L580 User’s Manual 4.4 Connecting interface cable 1) Ensure the printer power is turned off. 2) Connect the suitable interface cable with the correct connector to the connector of the interface board of the printer by means of the screws (Serial interface) or the clip springs (Parallel interface).
  • Page 22: Paper Roll Loading

    BTP-L580 User’s Manual 4.6 Paper roll loading 4.6.1 Confirm the paper type After connecting the printer to the power supply and interfaces, the user can load the label roll in the printer. Check whether the label roll is in accordance with the specification (see 2.3) 4.6.2 Load/replace a paper roll...
  • Page 23: Switching On And Printing A Self-Test Page

    BTP-L580 User’s Manual paper path direction. Note: without paper guide: 82.5 ± 0.5mm Paper guide in the slot A: 80 ± 0.5mm Paper guide in the slot B: 57.5 ± 0.5mm  Ensure that the labels are rolled tightly onto the label roll, otherwise a paper jam or other fault could happen.
  • Page 24 BTP-L580 User’s Manual MAIN MENU BTP-L580 Select a submenu: Exit -〉1 Print Self Test -〉2 Calibration -〉3 Select Print Mode -〉4 Enter code, then hold Button Down at least 1 second to validate Press FEED button for two short times and one long time to enter into the Print Self Test.
  • Page 25: Printer Routine Maintenance

    BTP-L580 User’s Manual 5 Printer routine maintenance Caution:  Before starting routine maintenance, ensure that the printer is switched off.  Do not use solvents like gasoline or acetone.  When cleaning sensors, the printer should not be switched on until the pure ethanol has totally evaporated.
  • Page 26: Clearing Of A Paper Jam

    BTP-L580 User’s Manual 5.3 Clearing of a paper jam Remove the paper, if one of the following phenomena occurs:  The printer fails to feed out paper normally.  Paper is feeding with load noise. The steps for removing paper are as below: Switch off the printer.
  • Page 27: Interface Signal

    BTP-L580 User’s Manual 6 Interface signal 6.1 Parallel interface Parallel interface can work in IEEE 1284 compatible mode or half-byte mode, which is a 36 pin socket. The Interface is defined as below: Signal Pin# Signal definition source NStrobe Data 0 (Least Significant Bit)
  • Page 28: Serial Interface

    BTP-L580 User’s Manual Signal Ground (Data 8) Signal Ground (PError, Select, and nAck) Signal Ground (Busy and nFault) Signal Ground (nAutoFd, nSelctIn, and nInit) nInit nFault Not defined Not defined Not defined nSelectIn 6.2 Serial interface The serial interface of the printer is compatible with RS-232 and is equipped with a 25-pin female D type connector for connection with the printer.
  • Page 29: Usb Interface

    BTP-L580 User’s Manual 6.3 USB interface  Parameters Data transmission: Support USB1.1 protocol Connector (Printer side): USB B type socket. Support and pass USB HUB  Interface signal definition and functions Pin No. Signal Description VBUS DATA- Printer data transmit line minus...
  • Page 30: Wlan Interface

    BTP-L580 User’s Manual  Supports printer status query and interface module maintenance based on HTTP.  Interface signal definition The parameters of Ethernet interface socket match 10BASE-T standard of IEEE802.3. The interface signal is defined as below: Signal name Description...
  • Page 31: Signal Definition Of Power Connector

    BTP-L580 User’s Manual   DHCP  TFTP  HTTP WLAN interface uses wireless USB network card of which the main specification should be requested from the local distributor or manufacture. 6.6 Signal definition of power connector Internal signal definition of power Signal name 6.7 Signal definition of cash drawer interface...
  • Page 32 BTP-L580 User’s Manual - Common port with circuit Caution:  Do not allow disconnection or connection of the interface cable plug when the printer and the host are switched on.  Avoid the presence of devices like motors with large power as these may cause voltage fluctuations.
  • Page 33: Troubleshooting

    BTP-L580 User’s Manual 7 Troubleshooting Refer to this section if the printer has any problems. If the problem cannot be solved, please consult with SNBC Technologies or your supplier. 7.1 Printer doesn’t work Faults Possible reasons Solution Connect printer Printer is off...
  • Page 34: Cutter Resetting

    If the moving blade of the cutter does not return to its home-position, then the top cover should be opened and the printer should be switched on. This will force the moving blade to reset and return to its home-position. Please contact SNBC Technologies or your supplier if the problem persists.
  • Page 35: Appendix: Feed Button Configuration

    BTP-L580 User’s Manual APPENDIX: FEED button Configuration Parameter setting (configuring) by Feed button Hold the FEED button pressed while switching the printer on. After the printer has printed the configuration sheet, press and hold the FEED button to configure the printer.
  • Page 36 BTP-L580 User’s Manual  Parameter setting by Feed button Main Menu Select submenu Exit Print Self Test Configuration Cutter Test Sensor Test > 1 > 2 > 3 >4 > 5  Setting configuration of the printer Configuration Exit Exit with Communic Mech.
  • Page 37 BTP-L580 User’s Manual  Configuration of the serial interface Communication Back Parity Data Stop Data Baud Rates Handshak Rx Buffer to last (default: Bits Bit(s) Receive (default: Size menu none) (default: (default: Error (default: 57600 bps) (default: 8 bits) 1 Bit)
  • Page 38 BTP-L580 User’s Manual  Setting Mechanism and Hardware Mech. & Hardware Back to last Cutter Buzzer Power menu (default: (default: Supply enabled) enabled) (default: normal) >1 >3 >4 >5 Choices: Choices: Choices: Enabled Enabled Normal Disabled Disabled Low power mode...
  • Page 39 BTP-L580 User’s Manual  Print Setting Print Setting Back to Right Darkness Paper Left Code last Comman (default: Roll Margin Margin Page menu normal) Width (default: (default: (default: (default: (default: 5 mm) 5 mm) PC 437) disabled) 80 mm) >7 >1...
  • Page 40 BTP-L580 User’s Manual  Paper Near-end Sensor setting Paper sensor settings Back to last menu Paper Low Alarm Stop print when paper (default: enabled) >1 >2 (default: disabled) Choices: >3 Enabled Choices: Disabled Enabled Note: Paper Near-end Sensor setting is not a default setting, and thus not emerged on the FEED button...
  • Page 41 BTP-L580 User’s Manual  Set Default Configuration Set default config Back to last Menu Set printer to default config >1 >2 Choices: Enabled Disabled...

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