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Product Specification
Label Printer
BTP-3200E/3300E
Shandong New Beiyang Information Technology Co., Ltd.

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Summary of Contents for SNBC BTP-3200E

  • Page 1 Product Specification Label Printer BTP-3200E/3300E Shandong New Beiyang Information Technology Co., Ltd.
  • Page 2 BTP-3200E/3300E Product Specification Declaration This manual applies to BTP-3200E/3300E Label printer, and the information in this document is subject to change without notice. SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and firmware become available.
  • Page 3: Table Of Contents

    BTP-3200E/3300E Product Specification Contents 1 Overview ..............................1 1.1 Product name, model, version ......................1 1.2 Product function..........................2 2 Function introduction ..........................3 3 Physical features ............................4 3.1 Component structures ........................4 3.2 Appearance and color .........................4 3.3 Overall size and weight........................4 3.4 Trademark and nameplate ........................5 3.5 Mounting mode ...........................5...
  • Page 4 BTP-3200E/3300E Product Specification 7.1 Interface parameters.........................20 7.1.1 USB interface ..........................20 7.1.2 9-pin serial interface ........................20 7.1.3 Parallel interface ........................21 7.2 Communication cable ........................24 7.2.1 9-pin RS-232 interface communication cable................24 7.2.2 IEEE1284 parallel interface communication cable ..............24 7.2.3 USB interface communication cable...................24 8 Power ..............................25...
  • Page 5: Overview

    BTP-3200E/3300E Product Specification 1 Overview 1.1 Product name, model, version Product name: 104mm thermal/thermal transfer printing label printer Model: BTP – 3200E BTP – 3300E Model description: a: Paper out mode Default: tear-off mode (standard configuration) P: Peel-off/paper existence sensor module...
  • Page 6: Product Function

    Resolution: 203DPI, LCD. 1.2 Product function BTP-3200E label printer is an ideal label and barcode printing device for office use, with delicate appearance and excellent performance. It can apply to many fields, such as real-time label printing, product label batch printing, transportation and logistics label printing, medical label printing and business label printing.
  • Page 7: Function Introduction

    BTP-3200E/3300E Product Specification 2 Function introduction Printing High speed printing 203DPI model: 150mm/s (Max); low-noise, high-reliability thermal/thermal transfer printing; Support continuous paper, label paper, marked paper and other types of paper; Adopt thermal history and temperature self-adapting control, high print quality.
  • Page 8: Physical Features

    BTP-3200E/3300E Product Specification 3 Physical features 3.1 Component structures Component parts: housing, print mechanism, control board module, communication cable; Function units: print part, paper holder, ribbon release and rewind module, and button module. 3.2 Appearance and color This product is a desktop barcode printer, which basically belongs to office product. Its whole appearance adopts streamline design, with the design new and fashionable;...
  • Page 9: Trademark And Nameplate

    BTP-3200E/3300E Product Specification 3.4 Trademark and nameplate Product nameplate Product trademark Warning symbol 3.5 Mounting mode Place the printer flat on the operation table, which must be waterproof, dampproof and dustproof. Figure 3.5 Caution: The incline angle should not exceed ±15°and only the paper feed direction is allowed. The incline in other directions is not allowed;...
  • Page 10: Human-Machine Interface

    BTP-3200E/3300E Product Specification 4 Human-machine interface 4.1 Medium installation 4.1.1 Installing paper roll Press the cover open spanner with both hands and turn the top cover upwards to open it (see figure 4.1.1); Figure 4.1.1 Insert the caps of two paper holders into the central holes of left and right paper guides along the guiding slot.
  • Page 11: Installing The Ribbon

    BTP-3200E/3300E Product Specification Pull the left and right paper guides apart, load the paper roll, and insert the left and right caps into the paper roll core. Then pull the front of paper roll out to spread it in the print path, and press the paper into the paper guide.
  • Page 12 BTP-3200E/3300E Product Specification Push one end of the assembled ribbon module into the ribbon pushing and pressing cylinder, push the other end into the ribbon releasing wheel and rotate the cover of ribbon releasing wheel to assemble the bulge into the slot of ribbon core. Then finish the assembly of ribbon module (see Figure 4.1.6);...
  • Page 13: Power Switch, Button And Led

    BTP-3200E/3300E Product Specification Under normal condition, the width of the ribbon selected should be wider than that of print media. During the process of installing the ribbon, be careful to make the ribbon as smooth as possible to avoid the wrinkle or damage of ribbon while printing.
  • Page 14: Error Led

    BTP-3200E/3300E Product Specification 4.2.4 Error LED Check list of error information and flashing of LED. Error information Print head lift-up Command grammar error Paper end Serial interface communication error Paper calibration error Abnormal print head voltage/temperature System error Table 4.2.3 4.3 Self-test page...
  • Page 15 BTP-3200E/3300E Product Specification FLASH MEMORY..............8192K RAM..................64M AVAILABLE RAM..............56M AUTO PAPER LOADING..........UNALLOWED ASB RETURN..............UNALLOWED REAL-TIME COMMAND...........ALLOWED COMMAND DETECTION..........UNALLOWED MEASURE UNIT................MM SYSTEM BUFFER..............032K LABEL LENGTH..............080MM BUFFER WIDTH..............104BYTE TPH WIDTH................104MM PRINT DARKNESS..............18 PRINT SPEED..............125MM/S FEED SPEED..............125MM/S RETRACT SPEED..............125MM/S CALIBRATION MODE............UNNEEDED PAPER TYPE..............LABEL PAPER COMMAND MODE..............BPLA...
  • Page 16: 2Print Head Test Information

    The following figure is a test pattern printed by a print head in bad condition. The reason is possibly that there are some small solid particles attached to the print head or the print head is damaged. If it still cannot work normally after cleaning, please contact your local dealer or SNBC. Figure 4.3.2 Abnormal TPH test pattern...
  • Page 17: Product Performance Index

    BTP-3200E/3300E Product Specification 5 Product performance index 5.1 Print specifications Item BTP-3200E/3300E Resolution 203DPI/300DPI Print method Thermal/thermal transfer Print width (Max.) 104mm 203DPI: 150mm/s Print speed (Max.) 300DPI: 102mm/s 32bit RISC embedded microprocessor RAM: 64MB Memory FLASH: 4MB Printing Expanded FLASH: it can be expanded to 8MB.
  • Page 18: Character Specification

    5.2 Character specification BTP-3200E label printer supports internal font library FONT0 to FONT9 (FONT9 contains 6 kinds of ASD smooth fonts and 8 kinds of Courier fonts), and each font has only one name and ID.
  • Page 19: Barcode Specification

    BTP-3200E/3300E Product Specification BTP-3200E label printer supports the download of user-defined fonts, but the downloaded font must be dot matrix bitmap and the bitmap coding format is binary system. The character coding format is as follows: Figure 5.2 Coding format of expanded character library Coding length of each character is: (wwww+7)/8 * hhhh byte;...
  • Page 20: Image Specification

    5.5 Tear-off/peel-off/paper cutting module BTP-3200E is equipped with tear-off bar. After the printing is over, the paper can be located automatically and be torn off via tear-off bar. BTP-3200E has label peel-off function, and the peel-off module is optional.
  • Page 21: Print Area

    BTP-3200E/3300E Product Specification TPH lift-up sensor: Type: Mechanical sensor Function: Detect the TPH status like lift-up / press-down. THP overheating detection: Type: Thermal resistor detection Function: Collect the TPH temperature data, and realize temperature compensation; Overheating protection, the printer will stop printing and alarm if the TPH temperature is detected to be more than 65 , and the printer will restart the printing from the current dot ℃...
  • Page 22: Memory

    BTP-3200E/3300E Product Specification 5.9 Memory Main board SDRAM (64MB): the following configuration is optional Receive buffer area: 16KB Send buffer area: 16KB System buffer area: 32KB Command explanation temporary storage area: 16KB Print buffer: >=2M (single buffer), >=1M (double buffers) Vector font area: 4M Program area: 1.5M...
  • Page 23: Media Specification

    BTP-3200E/3300E Product Specification 6 Media specification 6.1 Paper or paper roll Item Explanation Paper roll OD (Max.) 127mm Paper roll size Paper roll core ID 12.5/25.4 mm Paper roll width (Max.) 118 mm Paper thickness 60~200um 6.2 Label and (or) marked paper The maximum height of paper depends on the memory size of printer.
  • Page 24: Communication Interface

    BTP-3200E/3300E Product Specification 7 Communication interface 7.1 Interface parameters 7.1.1 USB interface USB interface meets with USB1.1 protocol under full speed mode. Connectors adopt USB B series socket, supporting USB HUB. The interface signal definition is as below: Wire VBUS(+5V)
  • Page 25: Parallel Interface

    BTP-3200E/3300E Product Specification 7.1.2.3 Serial interface connection example Host side Printer side TXD---------------RXD RXD---------------TXD DSR---------------DTR CTS---------------RTS RTS---------------CTS DTR---------------DSR FG ---------------FG SG ---------------SG 7.1.3 Parallel interface Parallel interface works under IEEE1284 compatible mode. 7.1.3.1 Parameter Data transmission: 8 bits parallel Synchronization mode: the external provides nStrobe signal...
  • Page 26 BTP-3200E/3300E Product Specification Data 7 (Most Significant Bit) nAck Busy Perror Select nAutoFd Not defined Logic Ground Chassis Ground Peripheral Logic High Signal Ground (nStrobe) Signal Ground (Data 0) Signal Ground (Data 1) Signal Ground (Data 2) Signal Ground (Data 3)
  • Page 27 BTP-3200E/3300E Product Specification 7.1.3.3 Electrical parameters Table 7.1.3.3 Electrical parameters 7.1.3.4 Effect of printer status on parallel interface signal Status /FAULT Normal High Paper end High Print head overheating Top cover open Table 7.1.3.4 //FAULT pin and PE pin explanation When the above errors occur, the error information can be obtained via reading relevant pin status of parallel interface.
  • Page 28: Communication Cable

    BTP-3200E/3300E Product Specification 7.2 Communication cable 7.2.1 9-pin RS-232 interface communication cable Serial interface communication cable must meet RS-232 standard. The communication cable is cross connected (RXD/TXD, DTR/DSR and RTS/CTS are crossed inside). The printer side of cable adopts 9 pin D-SUB female connector, and the host side adopts 9 pin D-SUB male connector.
  • Page 29: Power

    BTP-3200E/3300E Product Specification 8 Power 8.1 Power supply requirements Voltage:+24V±5% Power consumption: 60 W; Current consumption (+24V power supply, room temperature, average value): 3.0A (25% duty ratio) 8.2 Power adapter Input voltage of power adapter: AC: 110 V-240V, 50-60HZ Output parameter of power adapter: Voltage:+24V±5%...
  • Page 30: Easy To Use

    9.2.4 Maintenance of key parts Print head and platen roller can be disassembled and changed easily without using any tool. 9.3 System updating BTP-3200E supports firmware online updating, and the monitoring program can be updated online as well. - 26 -...
  • Page 31: Printer Reliability

    BTP-3200E/3300E Product Specification 10 Printer reliability 10.1 Printer MTBF: 5,000 hours (25°C); MTTR: less than 30min. 10.2 Print head The print head lifetime is 50KM under 12.5% duty ratio. - 27 -...
  • Page 32: Standard Compliance

    BTP-3200E/3300E Product Specification 11 Standard compliance 11.1 Business and quality standards Safety performance of printer should comply with the relevant terms of GB4943 standard; EMC of printer should comply with relevant terms of GB9254 and GB/T17618 standard; Other standards are in accordance with enterprise's standards.
  • Page 33: Deliveries

    BTP-3200E/3300E Product Specification 12 Deliveries 12.1 Complete documents User's Manual: to explain how to install, use and set the printer, including relevant solutions for common errors. This manual is available on the CD attached with printer and the website. Drivers: including standard Windows drivers, tools like DLL function library for middleman and dealer for repeatedly development.
  • Page 34: Storage And Usage

    BTP-3200E/3300E Product Specification 13 Storage and usage 13.1 Transportation characteristics The printer can be transported by many kinds of traffic tools (such as truck, train, airplane and so on). Please avoid rainwater, humidity and fire during transportation and no open storage during midway transshipment;...
  • Page 35: Storage

    BTP-3200E/3300E Product Specification 13.2 Storage Stored with original packing: Environment temperature: -40°C~60°C Environment humidity: 20%~93% RH (non-condensation) 13.3 Requirements in use Environment temperature: 5°C ~ 45°C Recommended operation temperature: 15°C ~25°C Environment humidity: 20%~90% RH (non-condensation) Notes: After the printer is taken out from the low temperature environment, leave it idle for 2 hours before starting the printing.
  • Page 36: Routine Maintenance

    BTP-3200E/3300E Product Specification 14 Routine maintenance Follow the steps below to clean the print head, platen roller and sensor monthly. If the operation environment is bad, you can increase the routine maintenance times for the printer. Cleaning print head When the following cases occur, the print head should be cleaned: The printout is not clear;...
  • Page 37 BTP-3200E/3300E Product Specification 4) Wait for 5 to 10 minutes until pure alcohol evaporates totally, press down print head module and close top cover. Caution: Before starting routine maintenance for the printer, make sure the power is turned off; Do not touch the surface of print head with hands or metal. Do not use forceps in case it scratches the print head, platen roller and sensors;...

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