Using Smartdiagnosis - LG RC7066 Series Owner's Manual

U
sing SmartDiagnosis
Note
SmartDiagnosis™ function is available only for
the products with a SmartDiagnosis™ mark.
In case of a mobile phone with static option,
the smart diagnosis function might not
operate.

Using SmartDiagnosis™

• Only use this feature when instructed to do
so by the call centre. The transmission
sounds similar to a fax machine, and so has
no meaning except to the call centre.
• SmartDiagnosis™ cannot be activated if the
dryer does not power up. If this happens,
then troubleshooting must be done without
SmartDiagnosis™.
If you experience problems with your
dryer, call the Customer information centre.
Follow the call centre agent's instructions,
and do the following steps when requested:
1. Press the Power button to turn on the
dryer. Do not press any other buttons or turn
the cycle selector knob.
2. When instructed to do so by the call centre,
place the mouthpiece of your phone very
close to the Power button.
TM
3. Press and hold the "More Time" button
for three seconds, while holding the
phone mouthpiece to the icon or Power
button.
4. Keep the phone in place until the tone
transmission has finished.
This takes about 6 seconds, and the dis-
play will count down the time.
• For best results, do not move the phone
while the tones are being transmitted.
• If the call centre agent is not able to get
an accurate recording of the data, you
may be asked to try again.
• Pressing the Power button during the
transmission will shut off the
SmartDiagnosis™.
5. Once the countdown is over and the
tones have stopped, resume your
conversation with the call centre agent,
who will then be able to assist you using
the information transmitted for analysis
during your call to the Customer informa-
tion centre.
Note
"Smart Diagnosis is a troubleshooting feature
designed to assist, not replace, the traditional
method of troubleshooting through service
calls. The effectiveness of this feature depends
upon various factors, including, but not limited
to, the reception of the cellular phone being
used for transmission, any external noise that
may be present during the transmission, and
the acoustics of the room where the machine is
located. Accordingly, LG does not guarantee
that Smart Diagnosis would accurately
troubleshoot any given issue."
ax. 10 mm
25