Troubleshooting Remote Connections - HP Jornada 420 User Manual

Data is lost.
Troubleshooting remote
connections
This section offers troubleshooting help for trying to connect your
HP Jornada to other computers. For problems communicating
with your desktop, see Windows CE Services Help.
Able to dial out, but unable to make a
proper connection
Make sure the network to which you are trying to connect
supports Point-to-Point Protocol (PPP). Your Internet service
provider or network administrator can verify this.
Verify that the location is correct. Tap Start, Settings, then
Dialing. Make sure that the Location field reflects your
current location; that the location's dialing pattern is
appropriate; and that the local country and area code are
correct.
Connection is unreliable
Make sure the modem is firmly seated and connected to your
device and the telephone jack.
Disable call waiting. Tap Start, Settings, then Dialing.
Select Disable call waiting. Then enter the disable code
specified by your telephone company.
Main battery was removed for more
than 1 minute. Do not remove the
main battery except when replacing
it with a spare one.
HP Jornada was not charged for
more than 2 weeks. Without
charging data will be retained for
up to 2 weeks.
A hard reset (cold boot) was
performed. Backup regularly and
make sure you backup before
storing your HP Jornada for longer
periods.
Chapter8 | Troubleshooting |
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