Network Problems; General Program Problems; If You Have Problems With A Hard Drive; A Program Crashes - Dell Latitude C840 User Manual

Disable standby mode in Windows before writing to a CD-RW —
see "Windows Help."
Change the write speed to a slower rate —
Close all other open programs —

If you have problems with a hard drive

Allow the computer to cool before turning it on —
computer to return to room temperature before turning it on.
Check the drive for errors
Run the Windows error-checking tool:
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1. In Windows XP, click the Start button and click My Computer. In Windows 2000, double-click My Computer.
2. Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
3. Click the Tools tab.
4. Under Error-checking, click Check Now.
5. Click Start.
Run the IDE Drives tests as described in
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Network Problems

Fill out the Diagnostics Checklist as you complete these checks.
Check the network cable connector —
the network wall jack.
Check the network lights on the network connector —
green, try replacing the network cable. Amber indicates that the network adapter driver is loaded and the adapter is detecting activity.
Restart the computer — Try to log on to the network again.
Contact your network administrator —

General Program Problems

Fill out the Diagnostics Checklist as you complete these checks.

A program crashes

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
Search for the keyword standby in Windows Help. To access the help file,
See the help files for your CD creation software.
Closing all other open programs before writing to the CD-RW may alleviate the problem.
A hot hard drive may prevent the operating system from starting. Try allowing the
"Dell Diagnostics."
Ensure that the network cable connector is firmly connected to the connector on the computer and
Green indicates that the network connection is active. If the status light is not
Verify that your network settings are correct and that the network is functioning.