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Dell PowerConnect 2216 User Manual

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Dell™ PowerConnect™ 2216/2224/2324 Switches User's Guide
Introduction
Troubleshooting
Getting Help
 Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your system.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Axim, DellNet, and PowerConnect are
trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Models PowerConnect 2216, PowerConnect 2224, PowerConnect 2324
January 2004       Rev. A00

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Summary of Contents for Dell PowerConnect 2216

  • Page 1 Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Package Contents

      Connecting Devices   Typical Deployments   Class-of-Service   Mounting Kit Instructions   Technical Information   Dell™ PowerConnect™ switches provide 10/100-Mbps Gigabit or 10/100/1000-Mbps Gigabit Ethernet connectivity. The switches have the following features:  Switch ports  PowerConnect 2216 — 16 ports, 10/100-Mbps Gigabit ¡  PowerConnect 2224 — 24 ports, 10/100-Mbps Gigabit ¡  PowerConnect 2324 — 24 ports, plus two additional RJ-45 Gigabit Ethernet ports, 10/100/1000-Mbps Gigabit.
  • Page 3  Off — The switch is off.   10/100 Ports Link/Activity (SPD/LNK/ACT) LED   Steady green — A 100-Mbps link has been established, but no data is being transmitted or received.  Blinking green — A 100-Mbps link has been established and data is being transmitted or received.  Steady amber —...

  • Page 4: Connecting Devices

    Figure 1-3. PowerConnect 2324     Connecting Devices   RJ-45 Switch Ports   RJ-45 connectors are located on the front panel of the switch.   NOTE: Ensure that Category 5E (CAT 5E) cabling is used for connecting devices at 1000-Mbps Gigabit Ethernet speed.  ...

  • Page 5: Connecting Switches To Other Devices

        Connecting Switches to Other Devices   By connecting a switch to other devices, you can form a small network. All the RJ-45 ports support Auto MDI/MDIX and therefore automatically detect the type of cable used to connect the network device. Crossover or straight-through networking cables can be used to connect PCs as well as other networking devices like hubs or routers to the switch.

  • Page 6: Mounting Kit Instructions

    The rubber feet are optional, but are recommended to keep the switch from slipping.   Installing the Switch in a Rack   The switch can be installed in Dell PowerEdge™ racks, which are 48.3 cm (19 inches). It can also be installed in most other standard 19-inch racks and most telco two-post racks.   NOTE: Do not install rubber feet on the switch if you are rackmounting the switch.

  • Page 7: Installing The Switch On A Wall

    2.  Install the cage nuts onto the mounting rails of your rack, if your rack requires them.   NOTE: Additional screws are provided for racks that have threaded mounting holes. 3.  Position the switch in the rack and align the holes in the mounting bracket with the holes in the rack. 4.
  • Page 8 Power Supply  PowerConnect 2216  Supply voltage: 100-240 VAC Frequency: 50-60 Hz Current consumption: 0.4A  PowerConnect 2224  Supply voltage: 100-240 VAC Frequency: 50-60 Hz Current consumption: 0.75A  PowerConnect 2324  Supply voltage: 100-240 VAC Frequency: 50-60 Hz Current consumption: 0.75A Physical Dimensions  PowerConnect 2216  266 x 161 x 43 mm (W x D x H) 10.5 x 6.3 x 1.7 inches...

  • Page 9: Troubleshooting

    Back to Contents Page   Troubleshooting Dell™ PowerConnect™ 2216/2224/2324 Switches User's Guide   This section provides troubleshooting information for your switch. Table 2-1 describes general problems you may encounter and the probable causes and solutions.    Table 2-1. Basic Troubleshooting  Problem Probable Cause Corrective Action  Power LED is not lighted.

  • Page 10: Getting Help

      Online Services   You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.   You can contact Dell electronically using the following addresses:  World Wide Web...

  • Page 11: Autotech Service

      AutoTech Service   Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems.   When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.

  • Page 12: Dell Enterprise Training And Certification

      If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the system. You may be asked to relay detailed information during operations, or try other troubleshooting steps possible only at the system itself. Ensure that the system documentation is available.
  • Page 13 Toll-free numbers are for use within the country for which they are listed.   When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 14  02  2186 27 14  City Code: 2  TechFax  02  2186 27 28  Switchboard  02  2186 27 11  Denmark (Copenhagen)  Website: support.euro.dell.com       E-mail Support (portable computers): den_nbk_support@dell.com      International Access Code: 00  E-mail Support (desktop computers): den_support@dell.com      Country Code: 45  E-mail Support (servers): Nordic_server_support@dell.com       Technical Support  7023 0182  Customer Care (Relational)
  • Page 15  toll-free: 999-119  El Salvador  General Support  01-899-753-0777  Finland (Helsinki)  Website: support.euro.dell.com      E-mail: fin_support@dell.com     International Access Code:  E-mail Support (servers): Nordic_support@dell.com      Technical Support  09 253 313 60  Country Code: 358  Technical Support Fax  09 253 313 81  City Code: 9  Relational Customer Care  09 253 313 38  Home/Small Business Customer Care  09 693 791 94...
  • Page 16  Country Code: 81  Technical Support outside of Japan (Dimension and Inspiron)  81-44-520-1435  City Code: 44  Technical Support (Dell Precision™, OptiPlex™, and Latitude™)  toll-free:0120-198-433  Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)  81-44-556-3894  Technical Support (Axim™)  toll-free: 0120-981-690  Technical Support outside of Japan (Axim)  81-44-556-3468  Faxbox Service  044-556-3490...
  • Page 17  Home/Small Business Sales Fax  020 674 47 75  Relational Sales Fax  020 674 47 50  Switchboard  020 674 50 00  Switchboard Fax  020 674 47 50  New Zealand  E-mail (New Zealand): nz_tech_support@dell.com      E-mail (Australia): au_tech_support@dell.com      International Access Code: 00  Home and Small Business  0800 446 255  Country Code: 64  Government and Business  0800 444 617...
  • Page 18  23162298  Switchboard  671 16800  Fax Switchboard  671 16865  Panama  General Support  001-800-507-0962  Peru  General Support  0800-50-669  Poland (Warsaw)  Website: support.euro.dell.com     E-mail: pl_support@dell.com     International Access Code:  Customer Service Phone   57 95 700  Customer Care   57 95  999  Country Code: 48  Sales   57 95 999  City Code: 22  Customer Service Fax...
  • Page 19     E-mail: swe_support@dell.com     International Access Code: 00  E-mail Support for Latitude and Inspiron:    Swe-nbk_kats@dell.com  Country Code: 46  E-mail Support for OptiPlex: Swe_kats@dell.com     City Code: 8  E-mail Support for Servers: Nordic_server_support@dell.com     Technical Support  08 590 05 199  Relational Customer Care  08 590 05 642...
  • Page 20  Dell Outlet Store (Dell refurbished computers)  toll-free: 1-888-798-7561  Software and Peripherals Sales  toll-free: 1-800-671-3355  Spare Parts Sales  toll-free: 1-800-357-3355  Extended Service and Warranty Sales  toll-free: 1-800-247-4618  Fax  toll-free: 1-800-727-8320  Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired  toll-free: 1-877-DELLTTY  (1-877-335-5889)  U.S. Virgin Islands  General Support  1-877-673-3355  Venezuela  General Support  8001-3605  ...
  • Page 21 Back to Contents Page Dell™ PowerConnect™ 2216/2224/2324 Switches User's Guide Back to Contents Page  ...
  • Page 22 Back to Contents Page Dell™ PowerConnect™ 2216/2224/2324 Switches User's Guide Table 1-1. Tag-Based Prioritization Table 1-2. Specifications Table 2-1. Basic Troubleshooting Back to Contents Page  ...
  • Page 23 Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

This manual is also suitable for:

Powerconnect 2224Powerconnect 2324

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