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Foxtel X Digital User Manual

Using the foxtel set-top unit
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  • Page 1 ®...

  • Page 2: Table Of Contents

    Using AutoTune .............18 Programme clashes............19 Deleting a programme from your Personal Planner ............19 FOXTEL Box Office ..........20 Ordering a FOXTEL Box Office title ....21 Active................22 Accessing Active Applications........22 Setup..............23 Using the Setup banner ............. 23 Using the Setup screens ............25 Changing your Parental Control settings....26...

  • Page 3: Arrow Buttons

    Switches to ‘AV mode’ interactive services box office planner To order movies and events Displays your Personal from the FOXTEL Box Office Planner, to view your programme reminders tv guide Displays the FOXTEL Digital Guide’s programme listings Displays more information...
  • Page 4 Important TV care information Do not allow a still image to be displayed on your TV screen for an extended period of time. This can cause a permanent residual image (‘burn-in’) remaining on your screen. Examples of still images include: - Channel logos and certain channel formats;...

  • Page 5: Welcome To Foxtel Digital

    Welcome to FOXTEL Digital! Thank you for choosing FOXTEL Digital. This User Guide provides you with easy to understand instructions on how to use the FOXTEL Digital set-top unit and FOXTEL remote. v The FOXTEL Digital set-top unit The FOXTEL Digital set-top unit receives digital information via cable or satellite, decodes this information and sends it to the TV.

  • Page 6: For Your Safety

    To obtain the best results and operate the digital set-top unit safely it is important that you read the safety instructions below. If you have any doubts about the installation, operation or safety of the digital set-top unit, please consult FOXTEL. WARNING! Remember that contact with 240 V AC power can be lethal or can cause a severe electric shock. To avoid this risk: Never remove the top cover from the digital set-top unit as there are high-voltage live parts inside. There are...

  • Page 7: Getting Started

    To put the digital set-top unit into standby, press S. The standby light on the front panel shines red. To take the digital set-top unit out of standby and switch it on, press FOXTEL (or S again). The standby light on the front panel shines green. Note You can also press tv guide, box office, active or planner to take the digital set-top unit out of standby.

  • Page 8: What Is The Foxtel Digital Guide

    Getting started v What is the FOXTEL Digital Guide? The FOXTEL Digital Guide helps you to experience the most out of FOXTEL Digital. It is an easy-to-use on-screen guide to the FOXTEL Digital service. All of the FOXTEL Digital Guide features are controlled by using the FOXTEL remote. The FOXTEL Digital Guide...

  • Page 9: The Foxtel Digital Guide

    Getting started v Using the FOXTEL remote with the FOXTEL Digital Guide Whichever section of the FOXTEL Digital Guide you are looking at, you always use the FOXTEL remote in the same way. To display any section of the FOXTEL Digital Guide, press the corresponding button on the FOXTEL remote, for example, to display FOXTEL Box Office, press box office.

  • Page 10: Using The I-Search Banner

    To display the i-box (see page 7), press i again. If you see a programme you want to watch, press select. If the programme is on now, the FOXTEL Digital set-top unit tunes to it automatically. If it is on at a later time, the digital set-top unit sets a reminder for you - see below.

  • Page 11: Displaying The I-Box

    – see page 14. Codes and symbols in the programme information screens The i-search banner, i-box, FOXTEL TV Guide and Box Office (see later sections in this User Guide) may include symbols and codes giving particular information about programmes. The list on page 8 provides an explanation of these symbols and codes.
  • Page 12 Suitable for adult viewers only - violent content. Suitable only for adult viewers aged 18 and over. – Not classified (exempt from classification). Content codes Adult themes Drugs Horror Strong language Medical procedures Nudity Sexual scenes Violence Using the FOXTEL Digital set-top unit...

  • Page 13: Using The Foxtel Digital Guide

    To see the TV Guide, press tv guide on the FOXTEL remote. TV listings are displayed as follows: All Channels - all programmes on all channels for today and the week ahead, listed by channel number.

  • Page 14: Finding A Programme

    To move through the list of channels, press U or D. You can use the page up (red) and page down (green) buttons on the FOXTEL remote to see the previous or next section of the channel listing. ch + and ch - will also page up and page down.
  • Page 15 Using the FOXTEL Digital Guide Search Programmes If you want to search through programmes you are able to search programmes by time, by A-Z and by Closed Caption. To access this area, press tv guide, highlight ‘Search Programmes’, then press select The Search Programmes screen displays.
  • Page 16 Use ch + and ch - to page through the list. Programmes by A-Z To choose a programme sorted by title, highlight ‘Programmes A-Z’ then press select. The Programmes A-Z screen displays. Highlight one of the genres listed, then press select. Using the FOXTEL Digital set-top unit...
  • Page 17 The listings screen for that genre displays, with the programmes listed by title then showing time. To search using Programmes by A-Z you are able to use the FOXTEL remote to enter in the first letter of the programme you are looking for.
  • Page 18 To move through the list of programmes, press U or D. Programmes shown in the next 66 hours are included. Use ch + and ch - to page through the list. Using the FOXTEL Digital set-top unit...

  • Page 19: Choosing A Programme To Watch Now

    - see page 19). For more information about your Personal Planner, see page 16. Some programmes may be ‘FOXTEL Box Office’ titles, which means you need to order the programme before you can watch it. If this is the case, you will see a message with the programme details and purchase price.

  • Page 20: Personal Planner

    TV Guide or Box Office, and then pressing select), the reminder is automatically added to your Personal Planner (unless there is a clash - see page 19). To view the Personal Planner, press planner on the FOXTEL remote. Your Personal Planner provides the following information about the listed programmes: The name of the programme and the channel it is on;...

  • Page 21: Programme Reminders

    Personal Planner and you will need to set a new reminder. Notes In order for reminders to be displayed, the digital set-top unit must be switched on and you must be watching FOXTEL. You can change the settings for when the reminder displays (see page 31).

  • Page 22: Using Autotune

    Personal Planner, highlight the programme then press the red button. Notes To avoid unintended charges AutoTune is not available on FOXTEL Box Office. AutoTune will not appear when in any of the interactive services. If you have any Parental Control blocks or restrictions set up (see page 26), make sure that the programme selected for AutoTune will not be affected by the level of control you have set.

  • Page 23: Programme Clashes

    Using the FOXTEL Digital Guide Programme clashes If a programme you have selected for a reminder is on at the same time as another reminder you have previously selected, a message will appear asking you what you want to do. To keep both programmes in your Personal Planner, press select.

  • Page 24: Foxtel Box Office

    Using the FOXTEL Digital Guide v FOXTEL Box Office You can use the FOXTEL remote to browse movies, Adult and events available through the FOXTEL Box Office. To look at the FOXTEL Box Office screen, press box office. The FOXTEL Box Office listings are displayed as follows: Now Showing - titles on now or starting within the next three hours.

  • Page 25: Ordering A Foxtel Box Office Title

    Tune to the channel just before your title starts. Sit back and enjoy. Notes When you order a FOXTEL Box Office title you can enjoy every showing of that movie until 5:59am (AEST). Main Event and Adult Select are one off pay-per-view programmes.

  • Page 26: Active

    Setup screens. The Setup screens are described in the ‘Using the Setup screens’ section - see page 25. Accessing Active Applications You can use the FOXTEL remote to access Active applications provided by FOXTEL. For example, to play games: Press active.

  • Page 27: Setup

    (see page 25), which allow you to make permanent changes to all the digital set-top unit settings. You use the Setup banner as follows: From a digital TV programme, press setup on the FOXTEL remote. The Setup banner displays. Press U or D to highlight the item you want to change.
  • Page 28 In this case, only the transmitted borders are cropped so you do not lose any of the TV picture. Stretch The whole of the picture displays, stretched sideways to fill your TV screen. Using the FOXTEL Digital set-top unit...

  • Page 29: Using The Setup Screens

    Using the Setup screens You use the Setup screens to: change your Parental Control settings, to restrict the viewing of certain programmes or channels and ordering of FOXTEL Box Office titles; change your Personal Planner settings; look at on-screen help on using the FOXTEL service;...

  • Page 30: Changing Your Parental Control Settings

    On the Setup screen, highlight ‘Parental Control’ and then press select. Use the number buttons to enter your PIN. If you enter the correct PIN, the Parental Control screen displays. The items on this screen are explained on the following pages. Using the FOXTEL Digital set-top unit...

  • Page 31: Blocking Channels

    Setup Blocking Channels The Blocked Channels screen lets you block certain channels. Whenever you are watching FOXTEL Digital, in order to view a blocked channel, you must enter your digital set-top unit PIN. From the Parental Control screen, highlight ‘Blocked Channels’, then press select.

  • Page 32: Setting Viewing Restrictions

    PIN before you can watch it. When you restrict a classification category, all the classification categories above it are automatically restricted. Using the FOXTEL Digital set-top unit...
  • Page 33 The standard setting is that any programme broadcast with the ‘R’ classification will be restricted, but you can remove this restriction if you wish by following the steps above. Viewing restrictions work only if the broadcaster provides programme classification information. FOXTEL is not responsible for channels providing incorrect classification information.

  • Page 34: Setting Adult Filter

    Press L or R to select the setting you want - ‘On’ or ‘Off ’. If you select ‘On’, you must enter your PIN to view ‘R’ classified programme information. To save your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back. Using the FOXTEL Digital set-top unit...

  • Page 35: Changing Your Pin

    Setup Changing your PIN You can change the PIN code to a secret four-digit number which you find easy to remember. From the Parental Control screen, highlight ‘Change PIN’ then press select. The New PIN screen displays. (While the New PIN screen is displayed, if you change your mind and do not wish to change your PIN, press back to cancel your changes.) Use the number buttons to enter a new 4-digit PIN of your...

  • Page 36: Changing Your Personal Planner Settings

    Use U or D to highlight the item you want to change. Use L or R to select the setting you want: 30, 60 or 90 seconds. To confirm any changes, highlight ‘Save New Settings’ then press select, or to cancel, press back. Using the FOXTEL Digital set-top unit...

  • Page 37: Setting Favourite Channels

    Setting Favourite Channels The Favourite Channels screen lets you set your Favourite channels. When you are watching FOXTEL Digital you are able to search through your Favourite channels by pressing the yellow button. From the System Setup screen, highlight ‘Favourite Channels’, then press select.

  • Page 38: Using The System Settings

    To confirm any changes, highlight ‘Save New Settings’ then press select, or to cancel, press back. If you press the ‘Reset all settings’ (red) button, the settings will change to the standard settings (NOT the settings made by your installer). Using the FOXTEL Digital set-top unit...
  • Page 39 Setup Item Settings Comments Aspect ratio control By TV, For most TVs you should set this to ‘By STU’ (by set-top unit), then By STU * select your TV Type and Programme Display preference. ‘By TV’ allows your TV to control how the picture is displayed, provided that your TV is capable of controlling the picture, and that the digital set-top unit is connected to your TV via a SCART to SCART lead.

  • Page 40: Audio And Language Settings

    System Details To see details of the digital set-top unit, including the digital set- top unit model number, manufacturer and the FOXTEL Smartcard number. Signal Test To see the quality of the signal the digital set-top unit is receiving from the satellite or cable input.

  • Page 41: Using Av Mode To Watch A Video Recording

    Using AV mode to watch a video recording Pressing the av button on the FOXTEL remote allows: • The FOXTEL Digital set-top unit to route the input from the VCR SCART connector on the back of the unit to the output of the primary or TV SCART connector. In practice this means your VCR (or DVD recorder) should be connected to the VCR SCART connector on the FOXTEL Digital set-top unit.

  • Page 42: Looking After The Foxtel Smartcard

    Do not remove and re-insert the FOXTEL Smartcard unnecessarily. Do not bend the FOXTEL Smartcard. Do not put the FOXTEL Smartcard in liquids or use cleaning fluids on it. Keep the FOXTEL Smartcard away from children and pets. Always use the FOXTEL Smartcard in the FOXTEL Digital set- top unit.

  • Page 43: Replacing The Batteries In The Remote Control

    Setup v Replacing the batteries in the FOXTEL remote When the batteries in the FOXTEL remote are running low, the following message will appear on your TV screen. To remove the message, press back. You may also see a ‘low battery’ symbol in the i-search banner (see right).

  • Page 44: The Foxtel Digital Set-Top Unit

    L, R, U and D buttons ir receive light While you are looking at screens Flashes red when the digital set-top - to move the highlight and unit receives a signal from the FOXTEL change what is displayed on remote screen message light While you are watching TV -...

  • Page 45: Rear Panel

    RS232 connector VCR SCART To connect the satellite For future use To connect to your video recorder (usually or cable signal input via a FOXTEL supplied lead, for example SCART to SCART or SCART to phono) RS-232-C LNB IN 240V 50Hz OPTICAL AUDIO OUT...

  • Page 46: Connections To The Digital Set-Top Unit

    The digital set-top unit operates with a 240 V AC, 50 Hz power supply. Do not connect it to a DC power supply. If you are in any doubt about the power lead, its plug or its connection, consult a qualified electrician. Using the FOXTEL Digital set-top unit...

  • Page 47: Solving Problems

    Solving problems v Viewing the Help Channel For more information on using the FOXTEL Digital set-top unit, you can view the Digital Help Channel. To display the Digital Help channel press help on the FOXTEL remote, or go to channel 999.

  • Page 48: On-Screen Messages

    Check that the card is not FOXTEL Smartcard is FOXTEL Smartcard. damaged. correctly inserted. Call If the problem continues, call FOXTEL on 131 999 131 999 for assistance. for assistance. Remove the old FOXTEL Smartcard and insert the new FOXTEL Smartcard.
  • Page 49 Insert the right FOXTEL Smartcard for this digital is not a FOXTEL card. wrong Smartcard in the set-top unit. Insert the FOXTEL FOXTEL Digital set-top If the problem continues, call FOXTEL on 131 999. Smartcard. Call your unit. service provider for assistance. This programme is not This programme is not You will not be able to watch this programme.
  • Page 50 131 999 for FOXTEL remote. assistance. The batteries in the The batteries in the Replace the batteries in the FOXTEL remote as FOXTEL remote need FOXTEL remote are soon as possible. changing. Insert new low and need replacing.

  • Page 51: General Problems

    The digital set-top The digital set-top unit Press S on the front panel, or FOXTEL on the unit doesn’t seem to is in standby. FOXTEL remote. be working, and the front-panel standby light is red.
  • Page 52 Problem Possible cause Suggested solution The FOXTEL remote Something is between Make sure you point the FOXTEL remote directly at isn’t working. the FOXTEL remote the digital set-top unit and that nothing is between and the digital set-top it and the digital set-top unit. The ir receive light on unit.

  • Page 53: Specification

    IEC 320 2-pin reversible The product complies with the following safety standard: - AS/NZS 60065 The EMC (Electro-Magnetic Compatibility) specification of the product is as follows: - AS/NZS CISPR 13 - AS/NZS CISPR 22 FOXTEL Digital Subscription Agreement is available on the FOXTEL website at www.foxtel.com.au You can also obtain a copy by calling your service provider.

  • Page 54: Glossary

    Closed Captions are available. i-box An information box which gives extra information about a programme listed in the i-search banner, TV Guide, FOXTEL Box Office or Personal Planner. i-search banner The channel and programme information banner that displays when you change channel or press select while you are watching FOXTEL Digital.
  • Page 55 Pillarbox - 4:3 programme on a 16:9 TV Personal Identification Number for use with your set-top unit (not your account PIN), used to restrict access to certain areas of your FOXTEL service. SCART lead The type of lead you use to connect your equipment via the SCART connectors (see the diagram, right).

  • Page 56: Welcome To Foxtel

    FOXTEL will change the way you watch television forever! Below is some useful information regarding the FOXTEL setup. If calling FOXTEL on 131 999, be sure to have these details ready so we can assist you promptly with your enquiry. My Account Number is: _ _ _ _ _ _ _ _ _ _...
  • Page 57 FOXTEL Digital set-top unit tightly secured? FOXTEL cable to the wallplate and the FOXTEL Digital set-top unit Are the leads from the FOXTEL Digital set-top unit to If not, connect the the TV connected? leads Try performing a ‘soft re-boot’ of the FOXTEL Digital Once this is complete, set-top unit.
  • Page 58 Pace Micro Technology plc Victoria Road Saltaire Shipley West Yorkshire BD18 3LF England www.pacemicro.com Pace and are trademarks and/or registered trademarks of Pace Micro Technology plc. 502-1210404...

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