Operation; Troubleshooting - Detecto Cardinal P50 Owner's Manual

1. Connect power adaptor to printer, and turn printer on using the [ON/OFF] button located
at the rear of printer. The Power Indicator will light green.
2. In print mode of the scale, the report will be printed.
3. Press [ON/OFF] button to turn off printer.
1. Why is the printing quality deteriorated?
If the printer has not been used for a prolonged period of time, the platen could be
deformed and may cause print quality to deteriorate. In this case, feed paper for a
while to recover deformation of the platen.
2. Why can't I feed in the paper?
The platen and the thermal head may be stuck together and cause paper feed
difficulty. You may need to release the platen unit and set it back again.
3. Paper Jam
Do not pull the paper and change angle of the paper coming out while printing.
If the printer main body and the platen unit are not placed in proper position, the
paper jam may occur. If the platen is exposed to dirt, the paper jam may occur.
Remove jammed paper with the platen unit released. Do not pull the paper by force
– severe damage may occur.
4. Why can't I print the results in the paper?
Check whether the paper is installed properly. Only the thermal side (shiny side)
can be printed. Be sure the thermal side of the paper faces down when installing
the paper into the printer. Refer to (Fig.5).
5. Printing stuck or stopped
Check whether the thermal print head or platen is dirty and clean it. Refer to
Cleaning the Thermal Print Head.
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OPERATION

TROUBLESHOOTING

8525-M328-O1 Rev A P50 Owner's