Samsung HT-C5530W User Manual page 65

Symptom
PC Share Manager function
I can see folders shared through
the PC Share Manager, but I
cannot see the fi les.
AllShare function
Video is played intermittently.
AllShare connection between TV
and PC is unstable.
BD-LIVE
I cannot connect to the BD-LIVE
server.
When using the BD-LIVE service,
an error occurs.
✎
NOTE

When the factory default settings are restored, all the user data stored in the BD data will be deleted.
• Since it shows only fi les corresponding to the Image, Music, and Movie
categories, fi les that do not correspond to these categories may not be
displayed.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is not
overloaded.
• Wireless connection between the server and the product is unstable.
Check the connection.
• IP address under the same subnetwork should be unique, otherwise IP collision
can results in such a phenomenon.
• Check if you have a fi rewall enabled.
If so, disable the fi rewall function.
• Check whether the network connection is successful or not by using Network
Test menu. (See page 42)
• Check whether the USB memory device is connected with product or not.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 37)
• Please check whether the BD-LIVE Internet Connection menu is set to
Allow(All).
• If all above fails, contact the contents provider or update the latest fi rmware.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 37)
Check/Remedy
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