Definitive Technology ProCenter 1000 Owner's Manual page 4

Service
Service and warranty work on your Definitive loudspeakers will normally be performed by
your local Definitive Technology dealer. If, however, you wish to return the speaker to us,
please contact us first, describing the problem and requesting authorization as well as the
locations of the nearest factory service center. Please note that the address given in this
booklet is the address of our offices only. Under no circumstances should loudspeakers
be shipped to our offices or returned without contacting us first and obtaining return
authorization.
Definitive Technology Offices
11433 Cronridge Drive, Suite K
Owings Mills, Maryland 21117
Phone: 410-363-7148
Limited 5-year Warranty
Definitive Technology warrants to the original retail purchaser only that this Definitive Technology
Loudspeaker Product (the "Product") will be free from defects in materials and workmanship for a period
of five (5) years from the date of the original purchase from a Definitive Technology Franchised Dealer.
However, this warranty wil1 automatically terminate prior to the expiration of five (5) years if the original
retail purchaser sells or otherwise transfers the Product to any other party. The original retail purchaser
shall hereinafter be referred to as "you." To obtain the warranty protection for your Definitive
Technology Product(s), you must fill out the Warranty Registration Card(s), within ten days of the date
of purchase.
Defective Products must be shipped, together with proof of date of purchase, prepaid insured to the
Franchised Dealer from whom you purchased the Product, or to the nearest Factory service center.
Product(s) must be shipped in the original shipping container or its equivalent; in any case the risk of loss
or damage in transit is to be borne by you. If, upon examination at the Factory or a Definitive
Technology Franchised Dealer it is determined that the unit was defective in materials or workmanship
at any time during this Warranty period, Definitive Technology or the Definitive Technology Franchised
Dealer will, at its option, repair or replace this product at no additional charge, except as set forth below.
All replaced parts and Product(s) become the property of Definitive Technology. Product(s) replaced or
repaired under this Warranty will be returned to you, within a reasonable time, freight collect.
This Warranty does not include service or parts to repair damage caused by accident, misuse, abuse,
negligence, inadequate packing or shipping procedures, commercial use, voltage in excess of the rated
maximum of the unit, cosmetic appearance of cabinetry not directly attributable to defects in materials or
workmanship, or service, or repair or modification of the Product which has not been authorized by
Definitive Technology.
Definitive Technology makes no Warranty with respect to its Products purchasedfrom dealers or
,outlets other than Definitive Technology Franchised Dealers.
This Warranty is in lieu ofall other expressed Warranties. If this Product is defective in material or
workmanship as warranted above, your sole remedy shall be repair or replacement as provided above.
In no event will Definitive Technology be liable to youfor any incidental or consequential damages aris-
ing out ofthe use or inability to use the Product, even
if
Definitive Technology or a Definitive
Technology Franchised Dealer has been advised ofthe possibility ofsuch damages, or for any claim by
any other party. Some states do not allow the exclusion or limitation ofconsequential damages, so the
. above limitation may not apply to you.
All implied warranties on the Product are limited to the duration ofthis expressed Warranty. Some
states do not allow limitation on how long an implied Warranty lasts, so the above limitations may not
apply to you. This Warranty gives you specific legal rights, and you also may have other rights which
vary from state to state.
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This product complies with the essential requirements of
EMC directives 89/336/EEC and 73/23/EEC (inclusive of
93/68/EEC) and carries the CE mark accordingly.
DIAT 101305