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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
37
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272C4

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Summary of Contents for Philips Brilliance 272C4

  • Page 1 272C4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.2 Using the device...........26 ......27 6.1 Resolution & Preset Modes....29 6.2 Crystalclear ............29 7. Power Management ......30 8. Regulatory Information ......31 9. Customer care and warranty ...37 9.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........37 9.2 Customer Care & Warranty ....39...
  • Page 3: Important

    1. Important Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time...
  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    2. Setting up the monitor Install base stand 2. Setting up the monitor 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation Package contents 272C4 2. Hold the base with both hands. user s manual (1) Gently attach the base to the stand.
  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your computer 2.2 Operating the monitor Description of the control buttons AC power switch AC power input DisplayPort input DVI input HDMI1, HDMI2 input Audio input Kensington anti-theft lock Earphone jack USB upstream Switch monitor’s power ON and OFF.
  • Page 8 OSD Menu Screen. Independent audio playback, regardless of video input Your Philips monitor can play the audio source independently, regardless of which video input. For example, you can play your MP3 player from the audio source connected to the [Audio In]...
  • Page 9: The Osd Menu

    Main menu Sub menu PowerSensor 0, 1, 2, 3, 4 On-Screen Display (OSD) is a feature in all Philips monitors. It allows an end user to adjust Input screen performance or select functions of HDMI 1 HDMI 2 the monitors directly through an on-screen DisplayPort instruction window.
  • Page 10: Multiview

    PC and Notebook side-by-side simultaneously, making complex multi-tasking work a breeze. Why do I need it? With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the conveniently enjoy multiple content sources at one screen.
  • Page 11 2. Setting up the monitor MultiView in OSD menu 2. The MultiView selection menu appears. PiP / PbP Mode: There are two modes for MultiView: [PiP] and [PbP]. [PiP]: Picture in Picture Open up a sub-window of another signal source. (main) 3.
  • Page 12 2. Setting up the monitor PiP Size: When PiP is activated, there are Note three sub-window sizes to choose: [Small], When you do the SWAP function, the video [Middle], [Large]. and its audio source will swap at the same time. (Refer to page 6 “Independent audio playback, regardless of video input”...
  • Page 13: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 2.4 Remove the Base Assembly for VESA Mounting 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. Then lift the monitor stand. located at the bottom of the base, and then remove the base from the stand.
  • Page 14: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...
  • Page 15: Smartcontrast

    3. Image Optimization Game: Turn on over drive circuit for best 3.3 Philips SmartControl Premium response time, reduce jaggy edges for fast The new SmartControl Premium software moving objects on screen, enhance contrast by Phillips allows you to control your monitor ratio for bright and dark scheme, this via an easy to use on-screen graphic interface.
  • Page 16 3. Image Optimization You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness, Contrast, Focus, Position and Resolution. You can follow the instruction and do the adjustment. Cancel prompts user if you want to cancel installation.
  • Page 17 3. Image Optimization Color menu Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Color Calibration, and SmartImage (Please refer to SmartImage section). You can follow the instruction and do the adjustment. Refer to below table for sub-menu item base on your input.
  • Page 18 3. Image Optimization SmartImage 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration Allow users to change setting for better display sequence. setting based on content. 3. Quick View loads the before/after images. When Entertainment is set, SmartContrast and 4.
  • Page 19 3. Image Optimization Options menu set to run at startup will not load when this box is unchecked (Disabled). Options>Preferences - Will only be active when selecting Preferences from the drop- Enable transparency mode (Windows 7, down Options menu. On a non-supported Vista, XP).
  • Page 20 3. Image Optimization Options>Input - Will only be active when To enable Theft Deterrence, clicking Enable selecting Input from the drop-down Options Theft Deterrence Mode button brings up the menu. On a non-supported display capable of following screen: DDC/CI, only the Help and Options tabs are User can enter PIN between 4 and 9 digits available.
  • Page 21 3. Image Optimization Help>Version - Will only be active when SmartImage - Check current settings, selecting Version from the drop- down Help Office, Photo, Movie, Game, Economy, Off. menu. On a non-supported display capable of Task Tray Menu Enabled DDC/CI, only the Help and Options tabs are The task tray menu can be displayed by available.
  • Page 22: Smartdesktop Guide

    3. Image Optimization Task Tray Menu Disabled 3.4 SmartDesktop Guide When the Task Tray is disabled in the preference SmartDesktop folder, only the EXIT selection is available. To completely remove SmartControl Premium SmartDesktop is in SmartControl Premium. from the task tray, disable Run at Startup in Install SmartControl Premium and select Options>Preferences.
  • Page 23 3. Image Optimization Right Click Menu Note Right click on the Desktop Partition icon to If the outline of the region is not visible when view the drop down menu. dragging the window, “Show windows contents while dragging” is disabled. To enable: 1.
  • Page 24 3. Image Optimization Left Click Menu allows the user to quickly change to any of the partitions shown in the drop down. Left click on the Desktop Partition icon to Identify Partition – Displays the outline quickly send the active window to any partition without having to drag and drop.
  • Page 25 3. Image Optimization Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions. Vertical Triple Assesses the screen resolution and divides the display into three evenly sized vertical regions.
  • Page 26 3. Image Optimization Name Description Image Horizontal Split Assesses the screen resolution and divides the display into Bottom two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regions For 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.
  • Page 27: Powersensor

    4. PowerSensor™ You can return to the default mode at any 4. PowerSensor™ time (Setting 3) Hot key Sensor distance How does it work? PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect userpresence.
  • Page 28: Built-In Webcam With Microphone

    5. Built-in Webcam with Microphone 5.2 Using the device 5. Built-in Webcam with Microphone Philips monitor with webcam device transmits video and sound data through USB port. It can be enabled by simply connecting your USB Note cable from your PC to the USB upstream of USB connection between the monitor and PC USB hub on the side IO of monitor.
  • Page 29: Technical Specifications

    6. Technical Specifications Picture/Display Monitor Panel Type PLS LCD Backlight Panel Size 27" W (68.6 cm) Aspect Ratio 16:9 Pixel Pitch 0.233 x 0.233 mm Brightness 300 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 12 ms SmartResponse 6 ms Optimum Resolution 2560 x 1440 @ 60 Hz...
  • Page 30 Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest...
  • Page 31: Resolution & Preset Modes

    640 x 480 59.94 35.00 640 x 480 66.67 wizard working on huge spreadsheets, this 37.86 640 x 480 72.81 Philips display will give you Crystalclear images. 37.5 640 x 480 75.00 37.88 800 x 600 60.32 46.88 800 x 600 75.00...
  • Page 32: Power Management

    7. Power Management 7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 33: Regulatory Information

    8. Regulatory Infomation Ergonomic, User-centered design 8. Regulatory Information Visual ergonomics in products with a display. Adjustability for user comfort (displays, Congratulations! headsets) Acoustic performance – protection against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed keyboard (notebooks) Electrical Safety, minimal electro-magnetic Emissions ensures that the manufacture, use and recycling...
  • Page 34 RoHs directive mandating restrictions requirement of Information Technology on hazardous substances in electrical and Equipment). electronic equipment have been adhered to in order to make Philips monitors safe to use EN55024:2010 (Immunity requirement of throughout its life cycle. Information Technology Equipment). EN61000-3-2:2006 +A1:2009+A2:2009 EPEAT (Limits for Harmonic Current Emission).
  • Page 35 8. Regulatory Infomation Energy Star Declaration approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 36 8. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures...
  • Page 37 8. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 38 8. Regulatory Infomation EU Energy Label China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.
  • Page 39: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 40 9. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.
  • Page 41: Customer Care & Warranty

    9.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 42 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 43 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; 13:00- (Customer Hotline) Indonesia SERVISINDO 17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 44 9. Customer care and warranty EA Global Supply Philippines (02) 655-7777; 6359456 Mon.~Fri. 8:30am~5:30pm Chain Solutions ,Inc. Armenia Azerbaijan Georgia Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00 Kyrgyzstan Tajikistan Soniko Plus Private Uzbekistan +99871 2784650 Mon.~Fri. 09:00 - 18:00 Enterprise Ltd Technostar Service Turkmenistan...
  • Page 45: Troubleshooting & Faqs

    Do not perform any troubleshooting steps Philips customer service representative. Disconnect the monitor from mains power source immediately for safety Common Problems Contact with Philips customer service No Picture (Power LED not lit) representative immediately. Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 46: Smartcontrol Premium Faqs

    "ghost imaging", on your screen. "Burn- For further assistance, refer to the Consumer in", "after-imaging", or "ghost imaging" is a Information Centers list and contact Philips well-known phenomenon in monitor panel customer service representative. technology. In most cases, the "burned in"...
  • Page 47: General Faqs

    3 to verify that your PC is set at 2560 Function. What can I do? x 1440 @ 60 Hz. Ans.: Philips Service center has a right to Shut down your computer, disconnect your old monitor and reconnect your Philips authorization, in order to establish monitor.
  • Page 48 This may affect your Can I connect my monitor to any PC, warranty conditions. workstation or Mac? Ans.: Yes. All Philips monitors are fully How should I clean the monitor compatible with standard PCs, Macs surface? and workstations. You may need a cable Ans.:...
  • Page 49: Multiview Faqs

    10. Troubleshooting & FAQs Q10: Are Philips monitors Plug-and-Play? 10.4 Multiview FAQs Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 7/Vista/XP/ Why I cannot activate PiP or PbP NT, Mac OSX, Linux when the sources are DVI and HDMI? Ans.:...
  • Page 50 © 2013 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Version: M4272CE1T...

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