Troubleshooting - Hawking HNC700PT User Manual

A. Troubleshooting
Status LED
After powering up, the network camera performs a self-diagnostic to detect any hardware defects. The following table
lists the LED patterns in general. In case of any fatal errors, the LED will blink in a pattern other than those below.
Condition
During self-diagnostic after power on
Ethernet signal is lost
Before network is setup
After network is setup
Any hardware failure
Reset and Restore
Restoring the factory defaults will
erase any previous settings. Reset or
restore the system after power on.
LED Color
Blinking in interchanged green and red
Red LED is blinking until Ethernet is detected
Steady green until IP address is confirmed
Blinks green every second
Other patterns
On the left side (if facing it) of the camera there is a button hidden in the
pinhole, as shown in the picture. It is used to reset the system or restore the
factory default settings. Sometimes resetting the system sets the system
back to its normal state. If the system problems remain after reset, restore
the factory settings and install again.
RESET: Insert a fine pen tip, paper clip, or similar object end to click on
the button.
RESTORE:
1.
Insert a fine pen tip or paper clip and hold the button down.
2.
Wait for the self-diagnostic to run twice.
3.
Withdraw the pen tip, paper clip, or similar object as soon as the
second self-diagnostic starts.
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