1. Manuals
  2. Brands
  3. Hayes Manuals
  4. Network Card
  5. PC Card
  6. User manual

Hayes PC Card User Manual

Hide thumbs Also See for PC Card:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Installation Manual
PC Card User's Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PC Card and is the answer not in the manual?

Questions and answers

Related Manuals for Hayes PC Card

Summary of Contents for Hayes PC Card

  • Page 1 PC Card User’s Guide...
  • Page 2 NOTICE This document contains proprietary information protected by copyright, and this manual and all the accompanying hardware, software, and documenta- tion are copyrighted. No part of this document may be photocopied or re- produced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representa- tion, either implied or expressed, with respect to the quality, performance,...

  • Page 3: Table Of Contents

    Contents GETTING STARTED ..............4 SETTING UP YOUR MODEM ............. 5 95/98/M /2000 ......... 5 INDOWS ATER NT 4.0 ..............5 INDOWS ............6 NSTALLING THE RIVERS PC C ............7 NSTALLING THE ............. 9 ERIFYING THE NSTALLATION ........10 HANGING OUNTRY ETTING...

  • Page 4: Getting Started

    • A 133MHz computer with a CD-ROM drive, running Windows® 95, 98, Me, NT 4.0, or 2000, with a PC Card Type II, Type III, or Toshiba 16mm slot, at least 16 MB RAM (32 MB recommended), and a hard drive with at least 5 MB available.

  • Page 5: Setting Up Your Modem

    You must first install your new modem, then run the InstallShield program. To begin in- stalling your new PC Card with Windows NT 4.0, please go to the Installing the PC Card section on page 7.

  • Page 6: Installing The Drivers

    Shut down your computer and turn the power off. For Windows 95/98/Me/2000: Follow the instructions for Installing the PC Card below. For Windows NT 4.0: After following the steps on page 7 and installing the drivers according to the instructions above, go to Verifying the Installation, page 9.

  • Page 7: Installing The Pc Card

    Note to Users of Windows NT: Before you can use a PC Card in a computer running Windows NT, you must enable PCMCIA. If this is your first PC Card, go to Control Panel | Devices, scroll down to the PCMCIA entry, and highlight it.
  • Page 8 6. Note: Windows has a power management feature that powers down the PC Card completely when it is not in use. This feature may cause problems with some communications software. For advice, see Appendix A: Disabling Power Management in Windows.

  • Page 9: Verifying The Installation

    Properties. Under Device Status, “The de- vice is working properly” should be listed along with a COM port number. Click OK to exit the PC Card dialog box. Note to Users of Computers Running Windows NT: 1. You must be running Windows NT 4.0 with Service Pack 4 or higher (6 is recommended).

  • Page 10: Changing Your Country

    Then continue with the rest of this section for procedures to test your modem and remove it from your computer. Testing Your PC Card Modem After you install and configure your fax and communications software (and your card management software if needed), you can test whether the modem is properly connected.

  • Page 11: Uninstalling Your Pc Card Modem

    Then try transmitting the form again. When you finish the test, you can exit the software. Uninstalling Your PC Card Modem If you ever want to uninstall your modem, follow these steps: 1. From the desktop, go to Control Panel | Add/Remove Pro- grams.

  • Page 12: Using Your Modem

    The software sends a string of AT command settings to the modem as soon as you start up the software. The string is called an initializa- tion string. The software determines which commands go into the ini- tialization string based on the device you select during installation. PC Card User’s Guide...
  • Page 13 The commands remain in effect throughout the communications session, unless the software sends other commands to override them. The software uses other AT command strings for other purposes. For example, when you make a call from your modem, the software inserts AT commands in a dial string with the phone number you are calling.

  • Page 14: Tips For Setting Up Data Communications Software

    If you need to dial a special code number, such as 9, to get an out- PC Card User’s Guide...

  • Page 15: Returning To The Factory

    side line, put the number (followed by a comma) before the phone number. • When you use your software and modem, you will rarely, if ever, need to send AT commands directly to the modem. If you do want to enter AT commands, however, you must do so from the software’s terminal mode.

  • Page 16: Hot Swapping The Pc C

    Conserving Power To conserve power when the modem is running on the computer’s battery, the PC Card defaults to sleep mode when not in use. When the modem is in sleep mode, it “wakes up” as soon as it senses ac- tivity such as a modem command or an incoming call.

  • Page 17: Traveling With Your Modem

    Traveling with Your Modem When you pack your computer for travel, you can leave the modem in the PC Card slot and simply disconnect and pack the phone cable. The modem does not draw power from the computer battery when the computer is off.

  • Page 18: Important Information About V.92 Modems

    1. Contact your ISP and get the phone number of a V.92 connec- tion to the ISP. 2. Check our web site for news of any V.92 updates. If an update is available, follow the directions below for upgrading your modem. PC Card User’s Guide...

  • Page 19: Troubleshooting

    Troubleshooting If your modem stops working, please read this section carefully be- fore calling Customer Support. In addition, your modem CD includes a list of Frequently Asked Questions (FAQs). Important—If Your Computer Has an Existing Modem You must redirect your application software so that it recognizes your new modem.
  • Page 20 Choose Control Panel from the Settings command in the Start menu. Double-click the System icon. Click the Device Manager tab. Find the Ports (COM & LPT) device and click the + sign. This expands the device list under Ports. PC Card User’s Guide...
  • Page 21 Select Communications Port (COM2). Click the Remove button in the Device Manager window. This removes the de- vice currently assigned to COM2. When Windows displays the Confirm Device Removal warning, click OK. Double-click Modem in the Device Manager window. Double-click the Modem icon for your model. Click the Resources tab.

  • Page 22: Other Troubleshooting Tips

    Be sure your modem is not in data mode when you type the command. Use the escape character sequence to switch to terminal mode (The default escape sequence is to wait at least one second, type +++, and wait another second or more.) PC Card User’s Guide...
  • Page 23 If you typed a command but did not receive an OK re- sponse from your modem, the E0 and Q1 commands may be in effect, disabling echo and responses. Verify this with the &V command. To enable echo and re- sponses, type ATE1Q0 and press Enter.
  • Page 24 If this is the case, you may have to disable part or all of the negotia- tion process. In the following table, “protocol” means er- ror correction and data compression. PC Card User’s Guide...
  • Page 25 To force different communication speeds Type these AT commands and press Enter Negotiate speed and protocol AT &F (default setting) AT \N3 To force protocol Dualmode (V.90 or V.92)—56000 bps AT+MS=V92,1 V92 only (disable V.90)—56000 bps AT+MS=V92,0 V.90 only (disable V.92)—56000 bps AT+MS=V90,0 AT+MS=V34,1 Disable both 56K and autorate on V.34—33600 bps...
  • Page 26 You can add initialization (init) strings on the line labeled Extra Settings. Enter one of the init strings listed below. Try these commands one at a time until you find the one that gives you the highest possible connection rate for your telephone line conditions. PC Card User’s Guide...
  • Page 27 Init String Definition ATW2S7=150+MS=V90 Sets wait time for remote carrier, OR AT&F+MS=V92 wait time can be 1-255 seconds AT&FS7=150 &F Sets factory defaults &C1 AT&F&C1&D2\N5\A2=1S7=100 DCD (Data Carrier Detect) follows the remote carrier signal &D2 DTR (Data Terminal Ready) reacts with a disconnect, sends “OK”...
  • Page 28 Configure your communications software for RTS/CTS (hardware) flow control. Your computer will now pause for the transmission to be stored. PC Card User’s Guide...
  • Page 29 Problem: Modem performance seems sluggish. Solution: If you are connected to the Internet, there may be a lot of “traffic” at the Web sites you are visiting. Other possible causes are lack of sufficient memory in your computer (16 megabytes of RAM required) or a slow processor (you need a Pentium®...

  • Page 30: Appendix A: Disabling Power Manage- Ment In Windows

    Enabling this power-saving feature, however, can cause problems with some software. We ad- vise that you turn off this feature before using your PC Card. If you are running Windows 95 and need to determine which version...
  • Page 31 Your computer’s power management capability should now be com- patible with your communications software. If you are very concerned about the power drain from your PC Card, you can check the Turn off PC-Card modems when not in use box when you know you won’t be using the modem.

  • Page 32: Appendix B: Regulatory Information

    PC Card User’s Guide...
  • Page 33 individual sending the message and the telephone number of the sending machine or of such business, other entity, or individual. The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges. Telephone facsimile machines manufactured on and after December 20, 1992, must clearly mark such identifying information on each transmitted message.
  • Page 34 Ringer Equivalence Numbers of all the devices does not exceed 5. Additional Test Information This equipment has been tested to the requirements of TBR 21: January 1998 revision. PC Card User’s Guide...

  • Page 35: Declaration Of Conformity

    Austria Belgium Denmark Finland Germany Greece Ireland France* Italy Luxembourg Netherlands Portugal Spain Sweden Note: EU member states with restrictive use for this device are indicated by an asterisk (*) in the table above. This device is also authorized for use in all EFTA member states (Switzerland, Iceland, Liechtenstein, Norway).

  • Page 36: Customer Service Table

    Also, remember the following before calling: • Use a phone located near the computer to which your modem is attached. • Identify which Hayes modem you have and the communications software you are using. • Identify your computer or its operating system. •...
  • Page 37 1771-A 27194 ©2001...

Table of Contents