Dimplex DF3033ST Troubleshooting Manual page 2

PROBLEm
Heater
Heater is not turning off (Manu-
ally)
Heater is not turning on (Manu-
ally)
Heater is turning off after a
couple of minutes of operation
Heater emits an odor
Heater fan turns on but heater
lacks heat
Heating element is glowing red
Noise
Excessive noise with the heater
on
Grinding or excessive noise
with the heater off
! NOTE: For any additional operational, servicing, replacement instructions or replacement
parts please see the associated Service manual.
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice.
© 2012 Dimplex North America Limited
CaUSE
Improper operation
Defective Remote Switchboard
Defective Remote Control Receiver
Improper operation
Heater has been disabled
Loose wiring
Defective Heater Assembly
Defective Remote Control Receiver
Build up of dirt/dust in the Heater As-
sembly
Defective Heater Assembly
Normal Operation
Defective Heater Assembly
Improper operation
Loose wiring
Defective Heater Assembly
Normal Operation
Defective heater assembly
Dirty Heater Assembly
Defective Heater Assembly
Flicker rod hitting or rubbing against
internal components
Defective Flicker Motor
SOLUTION
Refer to Operation Section
Replace Remote Switchboard
Replace Remote Control Receiver. Initialize Re-
mote Control and Remote Control Receiver.
Refer to Operation Section
Refer to Operation Section for instructions to en-
able heater.
Trace wiring in unit
Replace Heater Assembly
Replace Remote Control Receiver. Initialize Re-
mote Control and Remote Control Receiver.
Ensure that exterior intake louvers and firebox
cavity are free of dirt/dust.
Replace Heater Assembly
Normal operation is when the heater emits an
odor for a brief period after the heater is initially
turned on. The heater is burning off any dust ac-
cumulated during manufacturing or operation.
Replace Heater Assembly
Refer to Operation Section
Trace wiring in unit
Replace Heater Assembly
Small glowing sections of the element are con-
sidered normal.
If larger glowing sections are causing the heater
to trip the thermal cutout, unplug unit, discon-
tinue use and replace heater assembly.
Ensure that exterior intake louvers and firebox
cavity are free of dirt/dust.
Replace Heater Assembly
Ensure rod is straight and mounted properly
in the bracket, spinning freely away from other
components. Replace if necessary.
Replace Flicker Motor