Ford EDGE 2013 Owner's Manual page 420

Issue
• This is a
I am having
trouble phone-dependent
connecting my feature, OR
• Possible phone
phone to SYNC.
malfunction.
• This is a
Text messaging is
not working on phone-dependent
SYNC. feature, OR
• Possible phone
malfunction.
2013 Edge (edg)
Owners Guide gf, 4th Printing, November 2012
USA (fus)
SYNC®
Phone issues
Possible Possible solution(s)
cause(s)
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
• Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
• Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
• Update your device's software
firmware.
• Turn off the Auto phonebook
download setting.
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
419