Troubleshooting - Prima Chocolate Heaven CHM-915 Instruction Leaflet

TROUBLESHOOTING

Power Light does not Come On
Chocolate is not melting
Chocolate is too thick
NOTE: To prolong the life of your CHOCOLATE HEAVEN be sure to follow the cleaning instructions
after every use to prevent chocolate build up. Never use anything abrasive on the base to maintain the
original finish.
We recommend for the best results and ease using the pre-formulated chocolate which can be
purchase online at www.buyprima.com
This has been specially formulated to be used as fondue chocolate. Using this chocolate will produce
the best results. The pre-formulated chocolate is all ready to use.
Simply place the chips in the pot, cover with the lid and wait 20 minutes to melt – no oil needs to be
added.
CLEANING
Make sure the unit is unplugged before cleaning. Allow parts to COOL to the touch.
Before first use and continuing after each use, be sure to wash the removable ceramic pot.
can wash the removable ceramic pot and lid in the dishwasher. DO NOT WASH THE MOTOR
BASE IN THE DISHWASHER THIS CONTAINS ELECTRICAL COMPONENTS.
To make cleaning of the removable ceramic pot easier when cool, carefully pour out as much
remaining chocolate from the base bowl as possible into a bin and wipe off the remaining chocolate
with paper towels. Leave to soak in warm, soapy water and then rinse and dry.
Wipe the outside of the unit with a soft damp cloth and dry with a soft towel.
To clean the chocolate moulds use warm, soapy water. DO NOT PLACE IN THE DISHWASHER.
DO NOT POUR OUT EXCESSS OR LEFTOVER CHOCOLATE DOWN THE DRAIN.
POUR INTO A PLASTIC BAG OR DISPOSABLE CONTAINER THEN INTO THE BIN.
PROBLEM ANSWER
Check electrical plug to insure it is fully and
properly plugged in
Make sure Power Light is On and the unit is
properly plugged in. It takes about 20
minutes for chocolate to melt.
Add more oil, only as necessary. Do not
thin it out too much, or chocolate sweets will
take a long time to set.
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