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Problem
• Water is not visible in the machine:
• Spinning starts late or the machine
does not spin:
• The machine vibrates or is noisy:
• The door will not open:
If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase
date of your machine: the Service Centre will require
this information.
Possible cause
• The machine, which is the result of modern
technology, runs in a very economical way with low
water consumption. Performance is nevertheless
excellent.
• The electronic unbalance detection device has cut
in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and normal
spinning can resume. If, after 10 minutes, the
laundry is still not evenly distributed in the drum,
the machine will not spin. In this case, redistribute
the load manually and select the spin programme.
• The transit bolts and packing have not been
removed.
• The support feet have not been adjusted.
• The laundry is not evenly distributed in the drum.
• Maybe there is very little laundry in the drum.
• The programme is still running.
• The door lock has not been released.
• There is water in the drum.
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