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Toshiba Satellite A200 Series User Manual

Toshiba notebook computer
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Table of Contents
Satellite
Series User's Guide
If you need assistance:
Toshiba's Support Web site
pcsupport.toshiba.com
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 159
®
A200/A205
in this guide.
"If Something Goes Wrong" on
GMAD00153010
11/07

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Summary of Contents for Toshiba Satellite A200 Series

  • Page 1 ® Satellite A200/A205 Series User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see “If Something Goes Wrong” on page 159 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ®...
  • Page 4: Industry Canada Requirement

    This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
  • Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
  • Page 7: Wireless Interoperability

    Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
  • Page 8: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 NOTE The above Caution information applies to products that operate with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive...
  • Page 10 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 11: Device Authorization

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 12: Radio Approvals For Wireless Devices

    JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in...
  • Page 13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 14 802.11a (5 GHz) Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 MHz 5250-5350 MHz...
  • Page 15 This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
  • Page 16 802.11a (5 GHz) Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland Turbo Mode (5 GHz) Canada ® Approved Countries/Regions for use for the Intel PRO/Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 17: Wireless Lan Card

    Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
  • Page 18 ® Approved Countries/Regions for use for the Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g)
  • Page 19 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
  • Page 20: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba- europe.com/computers/tnt/bluetooth.htm in Europe or...
  • Page 21: Bluetooth Wireless Technology And Your Health

    Approved Countries/Regions for use (Bluetooth wireless technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Australia...
  • Page 22: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 23 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 24 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
  • Page 25 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 26 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 27: Table Of Contents

    Keeping yourself comfortable ......39 Precautions............39 Important information on your computer’s cooling fan ..........40 Setting up your computer ........41 Setting up your software........41 Registering your computer with Toshiba ....42 Adding optional external devices......42 Connecting to a power source ........43 Charging the main battery........45...
  • Page 28 Contents Using the computer for the first time ......46 Opening the display panel .........46 Your computer’s features and specifications ..47 Turning on the power ........47 Adding memory (optional) ........48 Installing a memory module ......49 Removing a memory module......54 Checking total memory ........56 Using the TouchPad™..........57 Scrolling with the TouchPad™...
  • Page 29 Inserting an optical disc ........88 Playing an audio CD..........90 Playing optical media ........91 Recording optical media ........91 Removing a disc with the computer on.....92 Removing a disc with the computer off ....92 Caring for optical discs ........92 Toshiba’s online resources ........93...
  • Page 30 Contents Chapter 3: Mobile Computing........... 94 Toshiba’s energy-saver design........94 Running the computer on battery power ....94 Battery Notice ...........95 Power management ..........96 Using additional batteries .........96 Charging batteries...........96 Charging the main battery.........97 Charging the RTC battery........97 Monitoring main battery power.......98 Determining remaining battery power.....100...
  • Page 31 Using an instant password......132 Using a supervisor password......133 Using a user password ........134 Deleting a user password........135 TOSHIBA PC Diagnostic Tool Utility......136 TOSHIBA SD™ Memory Card Format Utility ..137 Mouse Utility ............138 TOSHIBA Hardware Setup........139 TOSHIBA Zooming Utility........141 TOSHIBA Button Support........142 CD/DVD Drive Acoustic Silencer ......143...
  • Page 32 Contents Fingerprint utility limitations ......145 Fingerprint Enrollment ........145 Fingerprint Logon ...........147 Power-on Security ..........147 Control Center..........148 Password Bank ..........150 Care and maintenance of your fingerprint reader ............153 Fingerprint reader limitations ......155 ® ConfigFree ............155 Getting Started..........156 ® ConfigFree Utilities........156 Chapter 6: If Something Goes Wrong........159 Problems that are easy to fix ........159 Problems when you turn on the computer....160 ®...
  • Page 33 If you need further assistance.......187 Before you contact Toshiba ......187 Contacting Toshiba .........188 Other Toshiba Internet Web sites......188 Toshiba’s worldwide offices........189 Appendix A: Hot Keys/TOSHIBA Cards ......... 191 Hot Key Cards ............191 Using the Hot Key Cards .........192 Application Cards..........193 Using the Application Cards......194 Card Case............194...
  • Page 34: Introduction

    Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
  • Page 35: This Guide

    Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 36: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 37: Other Documentation

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...
  • Page 38: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
  • Page 39: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 40: Important Information On Your Computer's Cooling Fan

    Getting Started Selecting a place to work Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.
  • Page 41: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 41 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, ®...
  • Page 42: Registering Your Computer With Toshiba

    If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com at a later time. Failure to complete Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
  • Page 43: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 44 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 45: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows blue when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
  • Page 46: Using The Computer For The First Time

    Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
  • Page 47: Your Computer's Features And Specifications

    Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 48: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page...
  • Page 49: Installing A Memory Module

    Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
  • Page 50 Getting Started Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Arrow Start Shut Down Menu...
  • Page 51 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Front of computer (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
  • Page 52 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory is to be installed, it must be installed in Slot A.
  • Page 53 Getting Started Adding memory (optional) cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13. latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.
  • Page 54: Removing A Memory Module

    Getting Started Adding memory (optional) TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.
  • Page 55 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: ® If “Start Windows Normally” is highlighted, then press Enter If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter ®...
  • Page 56: Checking Total Memory

    Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot A Slot B Front of computer (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw.
  • Page 57: Using The Touchpad

    Getting Started Using the TouchPad™ ® NOTE From time to time, Windows will display a pop-up that says, ® “Windows needs your permission to continue.” This is a security feature to prevent programs or people from doing things on your computer without your permission.
  • Page 58: Control Buttons

    Getting Started Using external display devices Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, press the primary button twice in rapid succession.
  • Page 59: Directing The Display Output When You Turn On The Computer

    Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on.
  • Page 60: Adjusting The Quality Of The External Display

    Getting Started Using an external keyboard NOTE The right-most icon in the above illustration is for the Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-in Display and External Monitor, or Built-in Display and TV).
  • Page 61: Connecting A Printer

    Getting Started Connecting a printer Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
  • Page 62: Connecting An Optional External Diskette Drive

    Getting Started Connecting an optional external diskette drive Click Start, Control Panel, Hardware and Sound, and then under Printers, click Add a printer. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
  • Page 63: Turning Off The Computer

    Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer ® Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
  • Page 64 Getting Started Turning off the computer TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again.
  • Page 65 Getting Started Turning off the computer Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
  • Page 66: Using The Shut Down Command

    Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
  • Page 67 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
  • Page 68: Using And Configuring Hibernation Mode

    Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the on/off light glows blue. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Lock button in...
  • Page 69 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
  • Page 70: Using And Configuring Sleep Mode

    Getting Started Turning off the computer Click Apply. Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows blue.
  • Page 71 Getting Started Turning off the computer Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode.
  • Page 72 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
  • Page 73: Closing The Display Panel

    Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the on/off light glows blue. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel.
  • Page 74: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 75: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 76 Learning the Basics Computing tips Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 77: Using The Keyboard

    Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, ® function keys, and special Windows keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
  • Page 78: Ctrl, Fn, And Alt Keys

    Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the key) are the 12 keys at the top of the keyboard.
  • Page 79: Overlay Keys

    Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
  • Page 80: Starting A Program

    Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find ® the file, use the Start menu or Windows Explorer.
  • Page 81: Starting A Program From Windows

    Learning the Basics Starting a program ® Starting a program from Windows Explorer If a program is not listed in the All Programs menu, you can start it ® ® from Windows Explorer. Windows Explorer gives you a view of your computer’s contents as a hierarchy or “tree.”...
  • Page 82: Starting A Program Using The Start Search Field

    Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field...
  • Page 83 Learning the Basics Saving your work Saving files ® In your Windows -based application, click File, and then Save. Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
  • Page 84: Printing Your Work

    Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For ® example, Microsoft Word saves files with a .doc extension. Any ®...
  • Page 85: Backing Up Your Work

    Learning the Basics Backing up your work Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
  • Page 86: Using The Optical Drive

    Learning the Basics Using the optical drive Using the optical drive (Available on certain models) Optical storage has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform.
  • Page 87: Media Control Buttons

    Learning the Basics Using the optical drive Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive. When the disc tray is open, be careful not to touch the lens or the area around it.
  • Page 88: Inserting An Optical Disc

    Learning the Basics Using the optical drive Inserting an optical disc To insert an optical disc into the drive: Make sure the computer is turned on. The drive will not open if the computer’s power is off. Make sure the drive’s in-use indicator light is off. Press the drive’s eject button.
  • Page 89 If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 90: Playing An Audio Cd

    Learning the Basics Using the optical drive Playing an audio CD Insert an audio CD and close the disc tray. ® If the computer is turned on, Windows Media Player opens and the ® CD begins to play. You can use the Windows Media Player program to control the CD.
  • Page 91: Playing Optical Media

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 92: Removing A Disc With The Computer On

    Learning the Basics Using the optical drive Removing a disc with the computer on To remove an optical disc with the computer turned on: Press the eject button on the drive. Do not press the eject button while the in-use indicator light is glowing.
  • Page 93: Toshiba's Online Resources

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 94: Chapter 3: Mobile Computing

    Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
  • Page 95: Battery Notice

    This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
  • Page 96: Power Management

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 97: Charging The Main Battery

    Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
  • Page 98: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power NOTE The above error message may vary by computer model. The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on.
  • Page 99 Mobile Computing Monitoring main battery power NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. “Changing the main battery”...
  • Page 100: Determining Remaining Battery Power

    Mobile Computing Monitoring main battery power Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
  • Page 101: Setting Battery Notifications

    Mobile Computing Monitoring main battery power If you have Hibernation mode enabled (the default), the computer copies the details of your open programs and files to the hard disk before shutting down. For more information on using Hibernation, “Hibernation mode” on page 64. Setting battery notifications You can set two notifications.
  • Page 102: Conserving Battery Power

    Mobile Computing Monitoring main battery power Click Battery to display the battery options. Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: How the computer is configured How much you use the hard disk, optical drive, diskette drives, or other optional devices...
  • Page 103: Power Plans

    Mobile Computing Monitoring main battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: Click Start, Control Panel, Mobile PC, and then Power Options. ® The Windows Power Options window appears. ®...
  • Page 104: Using A Hot Key To Set The Power Plan

    Mobile Computing Monitoring main battery power By default the three power plans Balanced, Power Saver, and High Performance are satisfactory for most people and do not need to be edited. The Power Saver plan is the best used for maximum battery time.
  • Page 105: Changing The Main Battery

    Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
  • Page 106 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
  • Page 107: Inserting A Charged Battery

    Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
  • Page 108: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
  • Page 109: Maintaining Your Battery

    Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 110: Disposing Of Used Batteries

    If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling...
  • Page 111: Traveling Tips

    Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 112: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 113: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 114 Exploring Your Computer’s Features Exploring the desktop Your desktop may contain other icons depending on your ® configuration. See Windows online Help for more specific information on each icon and how to use it. Start button You use the Start button to: Start programs Open documents Adjust system settings...
  • Page 115: Setting Up For Communications

    Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
  • Page 116: Connecting Your Computer To A Network

    Exploring Your Computer’s Features Setting up for communications Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
  • Page 117 Exploring Your Computer’s Features Setting up for communications Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the Connect to the Internet Wizard: Click Start, Control Panel, Network and Internet, and then Connect to the Internet.
  • Page 118: An Overview Of Using The Internet

    Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet...
  • Page 119: Connecting To The Internet

    Exploring Your Computer’s Features An overview of using the Internet Connecting to the Internet To connect to the Internet, you need: A modem and telephone line, or a LAN connection A Web browser An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet.
  • Page 120: Uploading To, And Downloading Files From, The Internet

    Exploring Your Computer’s Features Exploring audio features Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens.
  • Page 121: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Exploring audio features Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button.
  • Page 122: Web Cam

    Exploring Your Computer’s Features Web Cam Web Cam (Available on certain models) Your computer may come with a built-in web cam. With this web cam you can do the following: Take pictures and record videos with your notebook computer Chat with others and have them see you while using instant messaging (IM) programs Have video conference calls NOTE...
  • Page 123: Removing An Expresscard

    These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com.
  • Page 124: Inserting Memory Media

    Exploring Your Computer’s Features Using the Bridge Media Adapter Slot NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the ® Windows operating system. Inserting memory media The following instructions apply to all types of supported media devices.
  • Page 125: Using The I.link ® Port

    Exploring Your Computer’s Features ® Using the i.LINK port Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. ® Even when the Windows message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed.
  • Page 126: Chapter 5: Utilities

    The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system. TOSHIBA Assist Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility* Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility...
  • Page 127: Toshiba Assist

    ConfigFree® * Available on certain models TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: Double-click the TOSHIBA Assist shortcut icon on the desktop.
  • Page 128: Connect

    Utilities TOSHIBA Assist Connect The features available in this category are: ® ConfigFree Connectivity Doctor ® Bluetooth Settings ® Bluetooth Local COM Settings (Sample Image) TOSHIBA Assist window – Connect tab...
  • Page 129: Secure

    Utilities TOSHIBA Assist Secure The features available in this category are: Supervisor password User password (Sample Image) TOSHIBA Assist window – Secure tab...
  • Page 130: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The feature available in this category is: TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 131: Optimize

    The features available in this category are: ™ TOSHIBA SD Memory Card Format Utility* Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility TOSHIBA Button Support* * Available on certain models (Sample Image) TOSHIBA Assist window – Optimize tab...
  • Page 132: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 133: Using A Supervisor Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 134: Using A User Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
  • Page 135: Deleting A User Password

    The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. The Password tab of the TOSHIBA Hardware Setup window appears. (Sample Image) Password tab of Hardware Setup window Select Registered, then click OK.
  • Page 136: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool Utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 137: Toshiba Sd™ Memory Card Format Utility

    Bridge Media Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
  • Page 138: Mouse Utility

    To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen...
  • Page 139: Toshiba Hardware Setup

    Windows operating system. To access it: Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Hardware Setup screen appears.
  • Page 140 Utilities TOSHIBA Hardware Setup CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: AC Power—If your computer is connected to the AC adaptor, the CPU frequency mode is set to high for faster processing.
  • Page 141: Toshiba Zooming Utility

    Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
  • Page 142: Toshiba Button Support

    Utilities TOSHIBA Button Support For more information about how to use the TOSHIBA Zooming Utility, right-click the icon in the Notification Area and then click Help. TOSHIBA Button Support (Available on certain models) TOSHIBA Button Support allows you to customize the Internet browser button and the Media button.
  • Page 143: Cd/Dvd Drive Acoustic Silencer

    To access the utility: Double-click the icon in the Notification Area, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. Click Silence Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD.
  • Page 144: Toshiba Accessibility

    Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...
  • Page 145: Fingerprint Authentication Utility

    Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 146 Utilities Fingerprint Authentication Utility Swipe your finger on the reader. A sample will be created and indicated by a Fingerprint icon. Repeat the previous step. Swipe the same finger on the reader two more times to create two more samples. The final template will be created from these three samples.
  • Page 147: Fingerprint Logon

    Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved ® and associated with the user’s Windows user account. When the user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints;...
  • Page 148: Control Center

    Utilities Fingerprint Authentication Utility NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. To enable power-on security single logon: Open the Control Center and go to Settings - System Settings.
  • Page 149 Utilities Fingerprint Authentication Utility Fingerprints Enroll or edit current user’s fingerprint templates—Runs the fingerprint enrollment wizard. You can enroll, edit, or delete fingerprints for the current user and, if power-on security is implemented, control whether they are stored in the fingerprint device memory.
  • Page 150: Password Bank

    Utilities Fingerprint Authentication Utility Elevate Administrative Privileges for User Elevate administrative privileges for user.—By default, the operating system assumes you are a user and not an administrator, and renders most of the system settings in the Control Center gray and unavailable. To access these system settings, click “Elevate administrative privileges”...
  • Page 151 Utilities Fingerprint Authentication Utility Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To create a new registration: Display a Web page you want to register. Fill in the data you want to replay the next time you access this Web page.
  • Page 152 Utilities Fingerprint Authentication Utility If the page has multiple registered forms, but there is no active form, all existing registered forms for the page are displayed. You then select the one to be replayed. Replaying a registered dialog You are logged on to the computer and want to replay a registered dialog.
  • Page 153: Care And Maintenance Of Your Fingerprint Reader

    Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
  • Page 154 Utilities Fingerprint Authentication Utility Observe the following before you swipe your finger on the reader, whether for fingerprint enrollment/registration or recognition. Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of reader failures, especially during dry seasons such as winter.
  • Page 155: Fingerprint Reader Limitations

    Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 156: Getting Started

    Double-click the ConfigFree icon in the Notification Area. Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon in the Notification Area, and then click the desired utility.
  • Page 157 Utilities ConfigFree® Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree profiles are useful for easily switching network settings and devices.You can switch network settings simply by selecting the profile with the desired settings.
  • Page 158 Utilities ConfigFree® To create a profile: Click the icon in the Notification Area. Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard.
  • Page 159: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 160: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 161 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
  • Page 162 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
  • Page 163: The Windows Operating System Is Not Working

    If Something Goes Wrong ® The Windows operating system is not working Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
  • Page 164: Internet Problems

    If Something Goes Wrong ® The Windows operating system is not working Safe Mode with Command Prompt Enable Boot Logging Enable low-resolution video (640x480) Last Known Good Configuration (advanced) Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement ®...
  • Page 165: The Windows Operating System Can Help You

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver ®...
  • Page 166: Fixing A Problem With Device Manager

    If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: Get the most recent drivers from the manufacturer. Disable the device.
  • Page 167: Memory Problems

    If Something Goes Wrong Resolving a hardware conflict The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. The Driver tab, which displays the drivers being used by the device.
  • Page 168: Power And The Batteries

    If Something Goes Wrong Resolving a hardware conflict Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
  • Page 169: Keyboard Problems

    After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 170: Display Problems

    If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
  • Page 171 If Something Goes Wrong Resolving a hardware conflict The built-in screen flickers. Some flickering is a normal result of the way the screen produces colors. To reduce the amount of flickering, try using fewer colors. To change the number of colors displayed: ®...
  • Page 172: Disk Drive Problems

    If Something Goes Wrong Resolving a hardware conflict Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
  • Page 173: Optical Drive Problems

    If Something Goes Wrong Resolving a hardware conflict Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
  • Page 174: Sound System Problems

    For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
  • Page 175: Expresscard ® Problems

    If Something Goes Wrong Resolving a hardware conflict The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
  • Page 176 If Something Goes Wrong Resolving a hardware conflict Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard configuration and status.
  • Page 177: Printer Problems

    If Something Goes Wrong Resolving a hardware conflict Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line).
  • Page 178: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking ®...
  • Page 179 To determine if your computer has an internal Wi-Fi adapter, check ® the device list in Device Manager (part of the Windows Control Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an ® internal Wi-Fi adapter.
  • Page 180 If Something Goes Wrong Resolving a hardware conflict Enter IPCONFIG /ALL and press Enter The IP address for each active network adapter will be displayed. Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port.
  • Page 181: Dvd Operating Problems

    “Checking device properties” on page 166 for instructions on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 182: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits Select Never on When to turn off the display. Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching.
  • Page 183: Data And System Configuration Backup In The Windows Operating System

    If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
  • Page 184 If Something Goes Wrong Develop good computing habits In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. ® The Windows operating system creates the Restore Point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully...
  • Page 185 An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
  • Page 186 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD ® writers, scanners, etc.) and software (applications like Microsoft ®...
  • Page 187: If You Need Further Assistance

    For the complete detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777.
  • Page 188: Contacting Toshiba

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
  • Page 189: Toshiba's Worldwide Offices

    20041, Agrate Brianza Japan Milano, Italy Latin America and Caribbean Mexico Toshiba America Information Toshiba de México S.A. de C.V. Systems Sierra Candela No.111, 6to. Piso 9740 Irvine Blvd. Col. Lomas de Chapultepec. Irvine, California 92618 CP 11000 Mexico, DF.
  • Page 190 Toshiba’s worldwide offices United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
  • Page 191: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system...
  • Page 192: Using The Hot Key Cards

    To use the Hot Key Cards using the pointing device: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
  • Page 193: Application Cards

    TOSHIBA Zooming utility For more information, refer to “TOSHIBA Zooming Utility” on page 141. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to “TOSHIBA Hardware Setup” on page 139.
  • Page 194: Using The Application Cards

    “Using the Application Cards” on page 194). To use the Card Case: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. Click the icon.
  • Page 195: Hot Key Functions

    Hot Keys/TOSHIBA Cards Hot key functions The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the bottom row are enabled and can be selected when the Application Cards are displayed. The top row contains all of the disabled cards.
  • Page 196: Volume Mute

    Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...
  • Page 197: Password Security

    Hot Keys/TOSHIBA Cards Hot key functions Password security This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options To enable security, select To cancel, select hot key function activates instant security.
  • Page 198: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
  • Page 199: Sleep Mode

    Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
  • Page 200: Hibernation Mode

    Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
  • Page 201: Display Modes

    Hot Keys/TOSHIBA Cards Hot key functions Display modes This TOSHIBA Card or hot key cycles through the power- on display options. NOTE Some modes are only available with the appropriate device attached and turned on. The display modes are: Built-in display only...
  • Page 202: Display Brightness

    To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
  • Page 203: Disabling Or Enabling Wireless Devices

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ® ® Wi-Fi enabled—Enables just the Wi-Fi module. ® Bluetooth * enabled—Enables just the...
  • Page 204: Disabling Or Enabling The Touchpad

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad This TOSHIBA Card or hot key enables/disables either the TouchPad. For more information on using the TouchPad, see “Using the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
  • Page 205: Changing Screen Resolution

    Hot Keys/TOSHIBA Cards Hot key functions Changing screen resolution This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
  • Page 206: Keyboard Hot Key Functions

    This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key turns the TOSHIBA Zooming Utility to zoom-out. This hot key turns the TOSHIBA Zooming Utility to...
  • Page 207: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved BS approved...
  • Page 208: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. alternating current BIOS basic input/output system bits per second compact disc CD-ROM compact disc read-only memory CD-RW compact disc rewrite memory CMOS...
  • Page 209 Glossary disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
  • Page 210 Glossary SDRAM synchronous dynamic random access memory SRAM static random access memory SVGA super video graphics adapter thin film transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user’s guide. active-matrix display —...
  • Page 211 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
  • Page 212 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 213 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
  • Page 214 Glossary double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
  • Page 215 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 216 Glossary hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
  • Page 217 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
  • Page 218 Glossary non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
  • Page 219 Glossary program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system, application, utility. properties — The attributes of an object or device. For example, the properties of a file include the file’s type, size, and creation date.
  • Page 220 Glossary serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel. On your computer, the serial port provides a serial interface between the computer and an appropriate device. Compare parallel. shortcut —...
  • Page 221 Glossary ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) — The worldwide network of Web sites linked together over the Internet.
  • Page 222: Index

    AC power real-time clock (RTC) 95 connecting adaptor 44 removing 105 accessories BIOS Setup memory 48 see TOSHIBA Hardware Setup adding memory 48 Bridge Media Adapter Alt keys 78 inserting memory media 124 Application Cards 193 removing memory media 124...
  • Page 223 Index computer does not look normal/flickers 170 caring for 73 external monitor not working 171 cleaning 73 screen is blank 170 moving 73 display device non-system disk or disk error external 58 message 162 display output settings 59 not accessing disk drives 161 display, external running on battery power 94 adjusting 60...
  • Page 224 Index connecting 62 external display, adjusting 60 i.LINK port 125 icon 113 desktop 113 FAT (File Allocation Table) 172 moving to desktop 113 file extensions 84 recycle bin 113 file, backing up 76 safety 36 files installation backing up 85 memory module 49 printing 84 installing...
  • Page 225 Index troubleshooting 173 using 86 lock optical media computer, using 74 creating 91 other documentation 37 main battery overlay keys 79 removing 105 memory password adding 48 deleting a supervisor 134 problem solving 167 disabling a user 135 removing expansion slot cover 51 setting a user 134 memory module supervisor...
  • Page 226 80 ® ExpressCards inserted 176 programs computer will not power up 160 not running correctly 173 contacting Toshiba 187 projector 58 corrupted/damaged data files 173 connecting 58 Device Manager 166 disk drive is slow 172 real-time clock (RTC) battery 95...
  • Page 227 117 Toshiba Wizards registering computer 42 Dial-Up Networking Wizard 116 worldwide offices 189 World Wide Web 118 TOSHIBA Assist 127 www 118 TOSHIBA Hardware Setup 139 Toshiba online resources 93 traveling tips 111 troubleshooting DVD player general problems 181...

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