Toshiba Portege 3500 User Manual page 152

Troubleshooting
Problem
Computer does not
boot from hard drive
Slow performance
For more information, refer to Chapter 8, Optional Devices.
Problem
Drive does not operate There may be a faulty cable connection. Check
Some programs run
correctly but others do
not
You cannot access the
external 3 ½" diskette
drive
9-8
Procedure
Check if a diskette is in the diskette drive. If a
diskette is inserted, remove it and reboot.
There may be a problem with your operating
system files. Refer to your OS documentation.
Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation
or online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
Procedure
the connection to the computer and to the drive.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.
Portégé 3500