Lincoln 2014 MKZ Owner's Manual

Lincoln 2014 MKZ Owner's Manual

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2 0 1 4 M K Z
O w n e r ' s M a n u a l
lincolnowner.com
lincolncanada.com
January 2014
Second Printing
Owner's Manual
Lincoln MKZ
Litho in U.S.A.
EH6J 19A321 AA

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Summary of Contents for Lincoln 2014 MKZ

  • Page 1 2 0 1 4 M K Z O w n e r ’ s M a n u a l lincolnowner.com lincolncanada.com January 2014 Second Printing Owner’s Manual Lincoln MKZ Litho in U.S.A. EH6J 19A321 AA...
  • Page 2 The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.
  • Page 4: Table Of Contents

    Symbols Glossary..........7 Driver and Passenger Airbags....40 Data Recording..........9 Front Passenger Sensing System...41 California Proposition 65......11 Side Airbags..........43 Perchlorate.............11 Driver and Passenger Knee Lincoln Credit..........11 Airbags............45 Replacement Parts Side Curtain Airbags........45 Recommendation........12 Crash Sensors and Airbag Special Notices..........12 Indicator............46 Mobile Communications Airbag Disposal...........47...
  • Page 5 Table of Contents Sun Shades..........87 Security Moonroof............87 Passive Anti-Theft System......67 Anti-Theft Alarm..........68 Instrument Cluster Steering Wheel Gauges............90 Warning Lamps and Indicators....92 Adjusting the Steering Wheel....70 Audible Warnings and Indicators...95 Audio Control..........71 Voice Control..........72 Information Displays Cruise Control..........72 General Information........96 Information Display Control.....72 Information Messages......100 Heated Steering Wheel......73 Climate Control...
  • Page 6 Table of Contents Auxiliary Power Points Traction Control Auxiliary Power Points......136 Principle of Operation......170 Using Traction Control......170 Storage Compartments Stability Control Center Console.........138 Overhead Console........138 Principle of Operation.......171 Using Stability Control......172 Starting and Stopping the Engine Parking Aids General Information.........139 Parking Aid..........173 Keyless Starting.........139 Active Park Assist........175...
  • Page 7 Table of Contents Towing the Vehicle on Four Maintenance Wheels.............218 General Information........246 Opening and Closing the Hood...247 Driving Hints Under Hood Overview - 2.0L Breaking-In..........220 EcoBoost ..........248 Economical Driving.........220 Under Hood Overview - 3.7L....249 Driving Through Water......220 Engine Oil Dipstick - 2.0L EcoBoost ..........250 Floor Mats...........221 Engine Oil Dipstick - 3.7L.......250...
  • Page 8 Table of Contents Cleaning the Instrument Panel and Climate............377 Instrument Cluster Lens.....270 Navigation..........380 Cleaning Leather Seats......271 Repairing Minor Paint Damage....271 Accessories Cleaning the Alloy Wheels.....271 Accessories..........390 Vehicle Storage........272 Appendices Wheels and Tires End User License Agreement....392 Temporary Mobility Kit......275 Tire Care.............281 Extended Service Plan (ESP) Using Snow Chains.........296 Extended Service Plan (ESP)....410...
  • Page 9 MKZ (CC9) , enUSA...
  • Page 10: Introduction

    ABOUT THIS MANUAL your vehicle. It is an integral part of the vehicle. Thank you for choosing Lincoln. We recommend that you take some time to This manual may qualify the location of a get to know your vehicle by reading this component as left-hand side or right-hand manual.
  • Page 11 Introduction Air conditioning system Engine air filter E162384 Anti-lock braking system Engine coolant Avoid smoking, flames or sparks Engine coolant temperature Battery Engine oil Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Brake system Fasten safety belt Cabin air filter Front airbag Check fuel cap...
  • Page 12: Data Recording

    Introduction Interior luggage compartment Side airbag release Shield the eyes Jack E167012 Stability control Keep out of reach of children E161353 Lighting control Windshield wash and wipe Low tire pressure warning DATA RECORDING Maintain correct fluid level Service Data Recording Service data recorders in your vehicle are Note operating instructions capable of collecting and storing...
  • Page 13: Event Data Recording

    Introduction information may also be accessed Note: Event data recorder data is electronically by Ford Motor Company and recorded by your vehicle only if a Ford authorized service facilities, and that non-trivial crash situation occurs; no data the diagnostic information may be used is recorded by the event data recorder for any purpose.
  • Page 14: California Proposition 65

    LINCOLN CREDIT sensors to collect the vehicle’s current location, travel direction, and speed Lincoln Automotive Financial Services (“vehicle travel information”), only to help offers a full range of financing and lease provide you with the directions, traffic plans to help you acquire your vehicle.
  • Page 15: Replacement Parts Recommendation

    Introduction For more information regarding Lincoln vehicle development we validate these Automotive Financial Services, as well as parts deliver the intended level of access Account Manager, please go to protection as a whole system. A great way www.LincolnAFS.com. to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
  • Page 16: Mobile Communications Equipment

    Introduction EXPORT UNIQUE OPTIONS WARNINGS Front seat mounted rear-facing child For your particular global region, your or infant seats should NEVER be vehicle may be equipped with features placed in front of an active passenger and options that are different from the airbag.
  • Page 17: Child Safety

    Child Safety GENERAL INFORMATION WARNINGS checking with a NHTSA Certified Child See the following sections for directions Passenger Safety Technician (CPST) and on how to properly use safety restraints consult your pediatrician to make sure for children. your child seat is appropriate for your child, and is compatible with and properly WARNINGS installed in your vehicle.
  • Page 18: Child Safety

    Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
  • Page 19: Installing Child Seats

    Child Safety • You are required by law to properly Use a child safety seat (sometimes called use safety seats for infants and an infant carrier, convertible seat, or toddlers in the United States and toddler seat) for infants, toddlers, or Canada.
  • Page 20 Child Safety • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. • Place the vehicle seat upon which the child seat will be installed in the upright position.
  • Page 21 Child Safety 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
  • Page 22 Child Safety 1. Position the child safety seat in a seat with a combination lap and shoulder belt. E142534 Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is E146522 securely held in place.
  • Page 23 Child Safety Note: Unlike the standard safety belt, the inflatable safety belt's unique lap portion locks the child seat for installation. The ability for the shoulder portion of the belt to move freely is normal, even after the lap belt has been put into the automatic locking mode.
  • Page 24 Child Safety Using Lower Anchors and Tethers restraint. It also helps to achieve the for CHildren (LATCH) proper snugness of the child seat to your vehicle. Sometimes, a slight lean WARNINGS toward the buckle will additionally help to remove remaining slack from the Never attach two child safety seats belt.
  • Page 25 Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat E142535 manufacturer's instructions permit and...
  • Page 26 Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat.
  • Page 27: Booster Seats

    Child Safety 2. Locate the correct anchor for the Use a belt-positioning booster seat for selected seating position, then open children who have outgrown or no longer the tether anchor cover. properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80...
  • Page 28 Child Safety Always use booster seats in conjunction with your vehicle lap and shoulder belt. Types of Booster Seats E70710 • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately E68924 supports your child's head, a high back booster seat would be a better choice.
  • Page 29: Child Seat Positioning

    Child Safety E142596 E142597 WARNINGS If the booster seat slides on the vehicle back. When possible, all children age 12 seat upon which it is being used, placing and under should be properly restrained a rubberized mesh sold as shelf or carpet in a rear seating position.
  • Page 30 Child Safety WARNINGS WARNINGS manufacturer. A safety seat that is Always restrain an unoccupied child improperly installed or utilized, is seat or booster seat. These objects inappropriate for your child's height, age, may become projectiles in a crash or or weight or does not properly fit the child sudden stop, which may increase the risk may increase the risk of serious injury or of serious injury.
  • Page 31: Child Safety Locks

    Child Safety Note: The child seat must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 121). CHILD SAFETY LOCKS When these locks are set, the rear doors cannot be opened from the inside.
  • Page 32: Safety Belts

    Safety Belts PRINCIPLE OF OPERATION WARNINGS Each seating position in your vehicle WARNINGS has a specific safety belt assembly which is made up of one buckle and one Always drive and ride with your seat tongue that are designed to be used as a back upright and the lap belt snug pair.
  • Page 33: Fastening The Safety Belts

    Safety Belts • height adjuster at the front outboard seating positions. • safety belt pretensioner at the front outboard seating positions. • belt tension sensor at the front outboard passenger seating position. E142587 • Safety belt warning light and chime. 1.
  • Page 34: Safety Belt Locking Modes

    Safety Belts Using Safety Belts During Pregnancy Safety Belt Locking Modes WARNING WARNINGS After any vehicle crash, the safety Always ride and drive with your belt system at all passenger seating seatback upright and the safety belt positions must be checked by an properly fastened.
  • Page 35: Safety Belts

    Safety Belts In addition, the retractor is designed to 2. Grasp the shoulder portion and pull lock if the webbing is pulled out too downward until the entire belt is pulled quickly. If this occurs, let the belt retract out. As the belt retracts, you will hear slightly and pull webbing out again in a a clicking sound.
  • Page 36 Safety Belts Rear Inflatable Safety Belt (If Equipped) WARNING Do not attempt to service, repair, or modify the rear inflatable safety belt. The rear inflatable safety belts are fitted in the shoulder portion of the safety belts of the second-row outboard seating positions.
  • Page 37: Safety Belt Height Adjustment

    Safety Belts The rear inflatable safety belts are SAFETY BELT HEIGHT designed to inflate in frontal or near-frontal ADJUSTMENT crashes and some side impact crashes. The fact that the rear inflatable safety belt WARNING did not inflate in a crash does not mean that something is wrong with the system.
  • Page 38: Safety Belt Warning Lamp And Indicator Chime

    Safety Belts This lamp illuminates and an SAFETY BELT WARNING LAMP audible warning will sound if the AND INDICATOR CHIME driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds...
  • Page 39 Safety Belts If... Then... The driver's and front passenger's safety The Belt-Minder feature will not activate. belts are buckled before the ignition is turned on or less than 1-2 minutes have elapsed since the ignition has been turned on... The driver's or front passenger's safety belt The Belt-Minder feature is activated - the is not buckled when the vehicle has safety belt warning light illuminates and the...
  • Page 40: Child Restraint And Safety Belt Maintenance

    Safety Belts 1. Turn the ignition on. Do not start the back (if equipped), rear inflatable safety vehicle. belts (if equipped), child safety seat LATCH and tether anchors, and attaching 2. Wait until the safety belt warning light hardware, should be inspected after a turns off (about one minute).
  • Page 41: Personal Safety System

    Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk deployment strategy of your vehicle’s of airbag-related injuries.
  • Page 42: Supplementary Restraints System

    Supplementary Restraints System PRINCIPLE OF OPERATION WARNINGS If the airbag has deployed, the WARNINGS airbag will not function again and must be replaced immediately. If the Airbags do not inflate slowly or airbag is not replaced, the unrepaired area gently, and the risk of injury from a will increase the risk of injury in a crash.
  • Page 43: Driver And Passenger Airbags

    Supplementary Restraints System not properly restrained or are otherwise The driver and front passenger airbags out of position at the time of airbag will deploy during significant frontal and deployment. Thus, it is extremely important near frontal crashes. that occupants be properly restrained as The driver and passenger front airbag far away from the airbag module as system consists of:...
  • Page 44: Front Passenger Sensing System

    Supplementary Restraints System of injury in a crash event. For example, if FRONT PASSENGER SENSING an occupant slouches, lies down, turns SYSTEM sideways, sits forward, leans forward or sideways, or puts one or both feet up, the WARNINGS chance of injury during a crash is greatly Even with Advanced Restraints increased.
  • Page 45: Supplementary Restraints System

    Supplementary Restraints System The front passenger sensing system uses The front passenger sensing system is a passenger airbag status indicator that designed to enable (may inflate) the front will illuminate indicating that the front passenger's frontal airbag anytime the passenger frontal airbag is either ON system senses that a person of adult size (enabled) or OFF (disabled).
  • Page 46: Side Airbags

    Supplementary Restraints System Occupant Passenger airbag status Passenger airbag indicator Empty OFF: Lit Disabled ON: Unlit Child OFF: Lit Disabled ON: Unlit Adult OFF: Unlit Enabled ON: Lit Note: When the passenger airbag status To know if the front passenger indicator OFF light is illuminated, the sensing system is operating passenger (seat mounted) side airbag may...
  • Page 47 Supplementary Restraints System WARNINGS Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
  • Page 48: Driver And Passenger Knee Airbags

    Supplementary Restraints System DRIVER AND PASSENGER KNEE WARNINGS AIRBAGS Do not attempt to service, repair, or modify the side curtain airbags, its fuses, the A, B, or C pillar trim, or the Driver and passenger knee airbags are headliner on a vehicle containing side located under or within the instrument curtain airbags.
  • Page 49: Crash Sensors And Airbag Indicator

    Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, E75004 increasing the risk of injury. Do not modify the front end of the vehicle.
  • Page 50: Airbag Disposal

    Supplementary Restraints System • The readiness light will either flash or • The knee airbag(s) may deploy based stay lit. on crash severity and occupant conditions. • A series of five beeps will be heard. The tone pattern will repeat •...
  • Page 51: Keys And Remote Controls

    Keys and Remote Controls electronic equipment, such as USB GENERAL INFORMATION ON devices, computers or cell phones can RADIO FREQUENCIES interfere with remote operation. Operating your remote control near metal or This device complies with Part 15 of the metallic-finished purses, bags or clothing FCC Rules and with Industry Canada can interfere with remote operation.
  • Page 52: Remote Control

    Keys and Remote Controls REMOTE CONTROL Intelligent Access Key E151795 Note: Your vehicle s backup keys came with a security tag that provides important vehicle key cut information. Keep the tag in a safe place for future reference. Replacing the Battery E144506 Note: Refer to local regulations when Your intelligent access keys to operate the...
  • Page 53: Car Finder

    Keys and Remote Controls Note: Make sure to replace the label between the two batteries. 5. Reinstall the housing and cover. Car Finder Press the button twice within three seconds. The horn will E138623 sound and the turn signals will flash.
  • Page 54: Keys And Remote Controls

    Keys and Remote Controls Vehicles with automatic climate control Remote Starting the Vehicle can be configured to operate when the Note: You must press each button within vehicle is remote started. See Climate three seconds of each other. Your vehicle Control (page 116).
  • Page 55: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls The parking lamps will remain on and the To re-program the passive anti-theft vehicle will run for 5, 10, or 15 minutes, system see an authorized dealer. depending on the setting. Extending the Vehicle Run Time Repeat Steps 1 and 2 with the vehicle still running to extend the run time for another remote start duration.
  • Page 56: Mykey

    MyKey • Belt-Minder. You cannot disable this PRINCIPLE OF OPERATION feature. The audio system will mute when the front seat occupants’ safety MyKey allows you to program keys with belts are not fastened. restricted driving modes to promote good driving habits. All but one of the keys •...
  • Page 57: Creating A Mykey

    MyKey • Audio system maximum volume of You can also program configurable 45%. A message will be shown in the settings for the key(s). See display when you attempt to exceed Programming/Changing Configurable the limited volume. Also, the Settings. speed-sensitive or compensated Programming/Changing automatic volume control will be Configurable Settings...
  • Page 58: Checking Mykey System Status

    MyKey To clear all MyKeys of all MyKey settings, NUMBER OF MYKEY(S) use the information display to do the Indicates the number of MyKeys following: programmed to your vehicle. Use this 1. Access the main menu and select feature to detect how many MyKeys you Settings, then MyKey.
  • Page 59 MyKey Condition Potential Causes · Vehicles with push-button start: The intelli- gent access key fob is not positioned correctly next to the steering column. See Keyless Starting (page 139). · SecuriLock passive anti-theft system is disabled or in unlimited mode. ·...
  • Page 60 MyKey Condition Potential Causes MyKey total includes one additional · An unknown key or fob has been created as key. a MyKey. · The vehicle has a remote start system. See Using MyKey With Remote Start Systems (page 55). Admin key total includes one additional ·...
  • Page 61: Locks

    Locks Rear Door Unlocking and Opening LOCKING AND UNLOCKING Pull the interior door release handle twice You can use the power door lock control to unlock and open the rear door. The first or the remote control to lock and unlock pull unlocks the door and the second pull your vehicle.
  • Page 62: Activating Intelligent Access

    Locks Press the button again within three seconds to confirm that all the doors are closed. The doors will lock again, the horn will sound and the turn signals will illuminate if all the doors and the luggage compartment are closed. Mislock If any door or the luggage compartment is open, or if the hood is open on vehicles...
  • Page 63: Autolock Feature

    Locks Autolock Feature When you electronically lock your vehicle (with any door open, vehicle in park and The autolock feature will lock all the doors ignition off), your vehicle will search for an when: intelligent access key in the passenger compartment after you close the last door.
  • Page 64: Luggage Compartment

    Locks Battery Saver Enabling or Disabling Note: You can enable or disable the If you leave the courtesy lamps, dome autolock and autounlock features lamps or headlamps on, the battery saver independently of each other. will shut them off 10 minutes after you switch the ignition off.
  • Page 65: Power Decklid (If Equipped)

    Locks Press the release button above the license If the decklid reverses or starts to close plate to unlatch the trunk. Your vehicle after an open request, you will hear a fast must be unlocked or have an intelligent continuous chime. This indicates excessive access transmitter within 3 feet (1 meter) load on the decklid or a possible torsion of the trunk.
  • Page 66: Keyless Entry

    Locks With the Decklid Close Button KEYLESS ENTRY Press the button inside the SECURICODE KEYLESS ENTRY decklid on the left side. KEYPAD E173217 The keypad is located near the driver Obstacle Detection window. It is invisible until touched and The decklid will reverse to full open if it then it lights up so you can see and touch detects an obstacle while closing.
  • Page 67 Locks Recalling Memory Positions You can operate the keypad with the factory-set 5-digit entry code. The code is The programmed entry codes will recall located on the owner’s wallet card in the driver memory positions as follows: glove box and is available from an authorized dealer.
  • Page 68: Interior Luggage Compartment Release

    Locks Unlocking and Locking the Doors To Unlock the Driver Door Enter the factory-set 5-digit code or your personal code. You must press each number within five seconds of each other. The interior lamps will illuminate. Note: All doors will unlock if you enable the all-door unlocking mode.
  • Page 69 Locks The handle is located inside the luggage WARNINGS compartment either on the luggage Do not leave children, unreliable compartment door (lid) or near the tail adults, or animals unattended in the lamps. It is composed of a material that vehicle.
  • Page 70: Security

    Security Automatic Disarming PASSIVE ANTI-THEFT SYSTEM Switching the ignition on with a coded key Note: The system is not compatible with disarms your vehicle. non-Ford aftermarket remote start systems. Use of these systems may result Replacement Keys in vehicle starting problems and a loss of Note: Your vehicle comes equipped with security protection.
  • Page 71: Anti-Theft Alarm

    Security Make sure that your vehicle is off before 7. Place the unprogrammed intelligent beginning this procedure. Make sure that access key in the backup slot and you close all the doors before beginning press the push button ignition switch. and that they remain closed throughout Programming is now complete.
  • Page 72 Security • Unlock the doors or luggage compartment with the remote control or keyless entry keypad. • Switch the ignition on or start the vehicle. • Use a key in the driver’s door to unlock the vehicle, then switch the ignition on within 12 seconds.
  • Page 73: Steering Wheel

    Steering Wheel Power Tilt and Telescope Steering ADJUSTING THE STEERING Column (If Equipped) WHEEL WARNING WARNING Do not adjust the steering wheel Do not adjust the steering wheel when your vehicle is moving. when your vehicle is moving. Note: Make sure that you are sitting in the Note: Make sure that you are sitting in the correct position.
  • Page 74: Audio Control

    Steering Wheel Easy Entry and Exit Feature AUDIO CONTROL (IF EQUIPPED) When you switch the ignition off, the You can operate the following functions steering column will move to the full up with the control: position to allow extra room to exit your vehicle.
  • Page 75: Voice Control

    Steering Wheel Type 2 VOICE CONTROL (IF EQUIPPED) E145977 E145980 See Cruise Control (page 182). Voice recognition End a call INFORMATION DISPLAY CONTROL Answer a call See MyLincoln Touch (page 317). CRUISE CONTROL Type 1 E145981 See Information Displays (page 96). Cluster Display Control Features E145976 E145982...
  • Page 76: Heated Steering Wheel

    Steering Wheel Use this control to access some of the MyLincoln Touch features in the information display. Navigate through the screen and press OK to select. See MyLincoln Touch (page 317). HEATED STEERING WHEEL EQUIPPED) See MyLincoln Touch (page 317). MKZ (CC9) , enUSA...
  • Page 77: Wipers And Washers

    Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure you switch off the windshield wipers before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
  • Page 78: Windshield Washers

    Wipers and Washers Note: If you switch autolamps on in The autowipers feature uses a rain sensor. conjunction with autowipers, your low You will find it in the area around the beam headlamps will illuminate interior mirror. The rain sensor monitors automatically when the rain sensor the amount of moisture on the windshield activates the windshield wipers...
  • Page 79: Wipers And Washers

    Wipers and Washers To operate the washers and spray the windshield, pull the lever toward you. A wipe will occur a few seconds after washing to clear any remaining washer fluid. This feature can be switched on or off in the information display. See General Information (page 96).
  • Page 80: Lighting

    Lighting Headlamp Flasher LIGHTING CONTROL E162680 E142449 Pull the lever toward you slightly and release it to flash the headlamps. Parking lamps, instrument panel lamps, license plate lamps and AUTOLAMPS (IF EQUIPPED) tail lamps Headlamps High Beams E142451 The headlamps will switch on and off automatically in low light situations or during inclement weather.
  • Page 81: Instrument Lighting Dimmer

    Lighting When the headlamp switch is in the Autolamps position, the windshield wiper activated exterior lamps will turn on within 10 seconds when you switch the windshield wipers on. The exterior lamps will turn off approximately 60 seconds after you switch the windshield wipers off. This feature does not turn on the exterior lamps: •...
  • Page 82: Daytime Running Lamps

    Lighting Note: If the system detects a blockage DAYTIME RUNNING LAMPS such as bird droppings, bug splatter, snow EQUIPPED) or ice, and you do not observe changes, the system will go into low beam mode WARNING until you clear the blockage. A message may also appear in the instrument cluster Always remember to switch your display noting the front camera is blocked.
  • Page 83: Adaptive Headlamps

    Lighting • the ambient light level is high enough When the automatic control has activated that high beams are not required the high beams, pushing or pulling the stalk will provide a temporary override to • the system detects severe rain, snow low beam.
  • Page 84: Direction Indicators

    Lighting The system will only work with the lighting Note: Tap the lever up or down to make control switch in the autolamp position. the direction indicators flash three times to indicate a lane change. INTERIOR LAMPS The lamps will switch on when one of the following conditions have been met: •...
  • Page 85 Lighting E167127 All lamps on switch Door function switch All lamps off switch Map lamp switches Rear Interior Lamp E150100 The rear interior lamps are hidden in the headliner. You can switch individual rear interior lamps on independently by waving your hand near the small white light in the headliner.
  • Page 86: Windows And Mirrors

    Windows and Mirrors Bounce-Back POWER WINDOWS The window will stop automatically while WARNINGS closing. It will reverse some distance if Do not leave children unattended in there is an obstacle in the way. your vehicle and do not let them play Overriding the Bounce-Back Feature with the power windows.
  • Page 87: Global Opening And Closing

    Windows and Mirrors Accessory Delay To close the windows and moonroof, press and hold the remote control lock button. You can use the window switches for Release the button once movement starts. several minutes after you switch the Press the lock or unlock button to stop ignition off or until you open either front movement.
  • Page 88: Fold-Away Exterior Mirrors

    Windows and Mirrors Fold-Away Exterior Mirrors Auto-Dimming Feature (If Equipped) Push the mirror toward the door window The driver’s exterior mirror will glass. Make sure that you fully engage the automatically dim when the interior mirror in its support when returning the auto-dimming mirror turns on.
  • Page 89: Interior Mirror

    Windows and Mirrors INTERIOR MIRROR WARNING Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference.
  • Page 90: Sun Visors

    Windows and Mirrors SUN VISORS E145986 The control is in the overhead console. The sun shade has a one-touch up and down feature. Press and release the control to move the sun shade. To stop E138666 motion, press the control a second time. Rotate the sun visor toward the side The sun shade automatically retracts when window and extend it rearward for extra...
  • Page 91: Opening And Closing The Moonroof

    Windows and Mirrors Retractable Panoramic Roof (If Equipped) The moonroof controls on the overhead console operate the same except the moonroof will open fully when you touch the open control. Automatic Glass Movement When the retractable panoramic roof is open, it will automatically move to a E144499 position less than full open under certain vehicle conditions.
  • Page 92: Windows And Mirrors

    Windows and Mirrors The sunscreen must be open before opening the moonroof. If you press the control while the sunscreen is in its closed position, the sunscreen will open first followed by the moonroof. If both the sunscreen and moonroof are open and you touch the moonroof close control, the moonroof will close first followed by the sunscreen.
  • Page 93: Instrument Cluster

    Instrument Cluster GAUGES Tachometer Information display Speedometer Fuel gauge Engine coolant temperature gauge Outside Air Temperature Information Display Shows the outside air temperature. Odometer Trip Computer Located in the bottom of the information display Registers the accumulated See General Information (page 96). distance your vehicle has traveled.
  • Page 94: Fuel Gauge

    Instrument Cluster Vehicle Settings and Personalization After refueling some variability in needle position is normal: See General Information (page 96). • It may take a short time for the needle Fuel Gauge to reach F after leaving the gas station. This is normal and depends upon the Note: The fuel gauge may vary slightly slope of pavement at the gas station.
  • Page 95: Warning Lamps And Indicators

    Instrument Cluster Battery WARNING LAMPS AND INDICATORS If it illuminates while driving, it indicates a malfunction. Switch The following warning lamps and off all unnecessary electrical indicators will alert you to a vehicle equipment and have the system checked condition that may become serious. Some by your authorized dealer immediately.
  • Page 96: Engine Oil

    Instrument Cluster Cruise Control Engine Oil (If Equipped) If it illuminates with the engine It will illuminate when you switch running or when you are driving, this feature on. E71340 this indicates a malfunction. Stop your vehicle as soon as it is safe to do so Direction Indicator and switch the engine off.
  • Page 97: High Beam

    Instrument Cluster High Beam Parking Lamps It will illuminate when you switch It will illuminate when you switch the high beam headlamps on. It the parking lamps on. will flash when you use the headlamp flasher. Powertrain Fault Illuminates when a powertrain Hood Ajar or an AWD fault has been Displays when the ignition is on...
  • Page 98: Audible Warnings And Indicators

    Instrument Cluster Normally, the service engine soon light AUDIBLE WARNINGS AND will stay on until the engine is cranked, INDICATORS then turn itself off if no malfunctions are present. However, if after 15 seconds the Key in Ignition Warning Chime service engine soon light blinks eight times, it means that the vehicle is not Sounds when you open the driver's door...
  • Page 99: Information Displays

    Information Displays • Press the up and down arrow buttons GENERAL INFORMATION to scroll through and highlight the options within a menu. WARNING • Press the right arrow button to enter a Driving while distracted can result in sub-menu. loss of vehicle control, crash and •...
  • Page 100: Information Displays

    Information Displays Trip 1 & 2 Trip odometer Elapsed trip time Average fuel economy Press and hold OK to reset the currently displayed trip information. • Trip odometer — shows the accumulated trip distance. • Trip Timer— timer stops when the vehicle is turned off and restarts when the vehicle is restarted.
  • Page 101 Information Displays Driver Assist Cruise Control Adaptive or Normal — Driver Alert - check enabled or uncheck disabled Driver Alert Display - check enabled or uncheck disabled Lane keeping Sys Mode Alert, Aid or Alert + Aid Intensity High, Normal or Low Front Park Aid - check enabled or uncheck disabled Rear Park Aid - check enabled or uncheck disabled Note: Some items are optional and may...
  • Page 102 Information Displays Settings (cont’d) Vehicle (cont’d) Locks Autolock - check enabled or uncheck disabled Autounlock - check enabled or uncheck disabled Mislock - check enabled or uncheck disabled Remote Unlocking All doors or Driver door Switches Inhibit - check enabled or uncheck disabled Neutral Tow Hold OK to Initialize...
  • Page 103: Information Messages

    Information Displays Settings (cont’d) Traction Control Always On or User — Selectable Max Speed Choose desired — speed or off Speed Minder Choose desired — speed or off Volume Limiter Always On or User — Selectable Do Not Disturb Always On or User —...
  • Page 104: Active Park

    Information Displays Certain messages need to be confirmed before you can access the menus. Active Park Message Action Active Park Fault Displayed when the system needs service. Contact your authorized dealer as soon as possible. Adaptive Cruise Control Message Action Adaptive Cruise Displayed when a radar malfunction is preventing the ACC Malfunction...
  • Page 105 Information Displays AdvanceTrac Message Action Service AdvanceTrac Displays when the system detects a malfunction due to a blocked sensor. AdvanceTrac Off On Displayed when the traction control has been disabled or enabled by the driver. Airbag Message Action Occupant Sensor Displays when the system detects a malfunction due to a BLOCKED Remove blocked sensor.
  • Page 106: Battery And Charging System

    Information Displays Message Action AWD Temporarily Displayed when the AWD system has been temporarily Disabled disabled to protect itself from overheating. AWD Off Displayed when the AWD system has been automatically disabled to protect itself. This is caused by operating the vehicle with the compact spare tire installed or if the system is overheating.
  • Page 107 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault Displayed when a fault with the system has occurred. Contact your authorized dealer as soon as possible. Blindspot Not Available Displayed when the system sensors are blocked. Contact Sensor Blocked See your authorized dealer as soon as possible.
  • Page 108 Information Displays Doors and Locks Message Action X Door Ajar Displays when the door(s) listed is not completely closed and the vehicle is moving. Displays when the door(s) listed is not completely closed. Trunk Ajar Displays when the luggage compartment is not completely closed.
  • Page 109 Information Displays Hill Start Assist Message Action Hill Start Assist Not Displays when hill start assist is not available. Contact your Available authorized dealer. See Hill Start Assist (page 168). Keys and Intelligent Access Message Action Press Brake to START Displayed as a reminder to press the brake while starting the vehicle.
  • Page 110 Information Displays Message Action Key Battery Low Replace Displays when the key battery is low. Change the battery as Soon soon as possible. Could Not Program Displayed when an attempt is made to program a spare key Integrated Key using two existing MyKeys. Engine On Displays to inform the driver that they are exiting the vehicle and the engine is on.
  • Page 111 Information Displays Maintenance Message Action LOW Engine Oil Pres- Stop the vehicle as soon as safely possible, turn off the sure engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
  • Page 112 Information Displays MyKey Message Action MyKey Not Created Displayed during key programming when MyKey cannot be programmed. MyKey Active Drive Displays when MyKey is active. Safely Speed Limited to XX Displays when starting the vehicle and MyKey is in use and MPH/km/h the MyKey speed limit is on.
  • Page 113: Park Brake

    Information Displays Park Aid Message Action Check Front Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer. See Parking Aid (page 173). Check Rear Park Aid Displays when the system has detected a condition that requires service.
  • Page 114: Power Steering

    Information Displays Message Action Release Park Brake Displays when the electric parking brake is set and the vehicle is started. Park Brake Applied Displays when the electric parking brake is set. Park Brake Released Displays when the electric parking brake is released. Power Steering Message Action...
  • Page 115: Starting System

    Information Displays Starting System Message Action Press Brake to Start Displays when starting the vehicle as a reminder to apply the brake. Cranking Time Displays when the starter has exceeded its cranking time in Exceeded attempting to start the vehicle. Engine Start Pending Displays when the starter is attempting to start the vehicle.
  • Page 116 Information Displays Traction Control Message Action Traction Control Off / Displays when the traction control system has been switched Traction Control On off or on. See Using Traction Control (page 170). Spinout Detected Displays when a spinout has occurred and the hazard are Hazards Activated activated.
  • Page 117 Information Displays Message Action Transmission Indicate Displays when the transmission shift lever is unlocked and Mode Lockup Off free to select gears. Invalid Gear Selection Displays when an invalid gear has been selected. Press Brake Pedal Displays when the brake pedal needs to be depressed. Depress Brake to Shift Displays when the brake pedal needs to be depressed to from Park...
  • Page 118 Information Displays Message Action SHIFT SYS FAULT Drive See your authorized dealer. Unavailable Select S for Drive Service Required SHIFT SYS FAULT See your authorized dealer. Neutral Unavailable Service Required SHIFT SYS FAULT Sport See your authorized dealer. Unavailable Service Required Neutral Tow Engaged Displays when neutral tow is active and the ignition needs...
  • Page 119: Climate Control

    Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE CONTROL between Fahrenheit and Celsius. See Settings (page 327). E146320 Driver temperature controls: Press + or - to increase or decrease the air temperature for the driver side of the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged.
  • Page 120: Hints On Controlling The Interior Climate

    Climate Control MAX A/C: Press the button to switch on. Recirculated air flows through the instrument panel air vents, air conditioning automatically adjusts to the highest speed and the temperature dial returns to the full cool position. This re-cooling of the interior is more economical and efficient. AUTO: Press the button to switch on.
  • Page 121: Heated Windows And Mirrors

    Climate Control Note: When you select windshield HEATED WINDOWS AND defrosting and defogging, the main airflow MIRRORS directs to the windshield, and air conditioning switches on. Outside air flows Heated Rear Window into your vehicle. Note: You must switch the ignition on to Heating the Interior Quickly use this feature.
  • Page 122: Remote Start

    Climate Control The particulate filtration system reduces You cannot adjust the system during the concentration of airborne particles remote start operation. Turn the ignition such as dust, spores and pollen in the air on to return the system to its previous supplied to the interior of your vehicle.
  • Page 123: Last Settings

    Climate Control Last Settings You can set the climate control to operate using the last climate control settings through the information display setting: Remote Start > Climate Control > Heater–A/C > Last Settings. The climate control system automatically uses the settings last selected before turning off the vehicle.
  • Page 124: Seats

    Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seat back more than Sitting improperly, out of position or 30 degrees.
  • Page 125: Adjusting The Head Restraint

    Seats Rear seat outboard head restraints WARNINGS The head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. Install the head restraint properly to help minimize the risk of neck injury in the event of a crash.
  • Page 126: Power Seats

    Seats Lowering the Head Restraint 1. Press and hold button C. 2. Push the head restraint down. Removing the Head Restraint 1. Pull the head restraint up until it reaches its highest position. 2. Press and hold buttons C and D. 3.
  • Page 127: Power Lumbar

    Seats E144632 Note: The engine must be running or the Power Lumbar vehicle must be in accessory mode to activate the seats. Note: Allow a few seconds for any selection to activate. The seatback and cushion massage cannot function at the same time.
  • Page 128: Memory Function

    Seats Massage mode Lumbar and bolster mode Back massage intensity Upper lumbar adjustment Massage intensity decrease Lumbar decrease and off Cushion massage intensity Lower lumbar adjustment Massage intensity increase Lumbar increase On and off 2. Choose the desired seat to adjust. The massage feature will default to an 3.
  • Page 129 Seats Linking a Pre-Set Position to your Remote Control or Intelligent Access Your vehicle can save the pre-set memory positions for up to three remote controls or intelligent access (IA) keys. 1. With the ignition on, move the memory positions to the desired positions. 2.
  • Page 130: Rear Seats

    Seats The driver seat will return to the previous 1. Pull the handle to release the position when you put the key in the seatback. ignition or the keyless start ignition is 2. Push the seatback forward. activated. You can turn off the easy entry and exit feature by using the driver information display.
  • Page 131 Seats Rear Heated Seats WARNING (If Equipped) People who are unable to feel pain WARNING to their skin because of advanced Persons who are unable to feel pain age, chronic illness, diabetes, spinal cord to the skin because of advanced injury, medication, alcohol use, exhaustion age, chronic illness, diabetes, spinal cord or other physical conditions, must exercise...
  • Page 132: Ventilated Seats

    Seats Heated and ventilated seat air filter • Press the heated seat symbol to cycle replacement (if equipped) through the various heat settings and off. Warmer settings are indicated by Your vehicle is equipped with lifetime air more indicator lights. filters that are integrated with the seats.
  • Page 133 Seats E152622 Release the latch, then pull down on the door located in the back of the armrest. You can store cargo of a longer length such as skis or lumber. MKZ (CC9) , enUSA...
  • Page 134: Universal Garage Door Opener

    Universal Garage Door Opener HomeLink Wireless Control System (If Equipped) WARNING Do not use the system with any garage door opener that does not have the safety stop and reverse feature E142657 as required by U.S. Federal Safety The universal garage door opener Standards (this includes any garage door replaces the common hand-held garage opener manufactured before April 1, 1982).
  • Page 135 Universal Garage Door Opener Press and hold the HomeLink button while you press and release the hand-held transmitter button every 2 seconds. The HomeLink indicator light will flash slowly and then rapidly once the HomeLink function button recognizes and accepts the hand-held transmitter’s radio frequency signal.
  • Page 136 Universal Garage Door Opener 1. Press and hold the desired button. Do NOT release the button. 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. For questions or comments, contact E142658 HomeLink at www.homelink.com or 3.
  • Page 137 Universal Garage Door Opener 2. Press the same button twice to confirm the change to programming mode. If done properly the indicator light will appear red. 3. Hold the transmitter within 1–3 inches (2–8 centimeters) of the button on the visor you want to program.
  • Page 138 Universal Garage Door Opener Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash. The indicator light will begin flashing in 10 to 20 seconds, at which time both buttons should be released.
  • Page 139: Auxiliary Power Points

    Auxiliary Power Points 12 Volt DC Power Point Locations Power points may be in the following WARNING locations: Do not plug optional electrical • in the front of the center console accessories into the cigar lighter socket (if equipped). Improper use of the •...
  • Page 140 Auxiliary Power Points When the indicator light, located on the power point, is: • on — power point is ready to supply power. • off — power point power supply is off; ignition is not on. • flashing — power point is in fault mode. The power point temporarily turns off power if it exceeds the 150 watt limit.
  • Page 141: Storage Compartments

    Storage Compartments CENTER CONSOLE OVERHEAD CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: E75193 Press near the rear edge of the door to open it.
  • Page 142: Starting And Stopping The Engine

    Starting and Stopping the Engine When you start the engine, avoid pressing GENERAL INFORMATION the accelerator pedal before and during operation. Only use the accelerator pedal WARNINGS when you have difficulty starting the Extended idling at high engine engine. speeds can produce very high temperatures in the engine and exhaust KEYLESS STARTING system, creating the risk of fire or other...
  • Page 143: Starting A Gasoline Engine

    Starting and Stopping the Engine Accessory: Allows some electrical The system does not function if: accessories to operate while the engine • The key frequencies are jammed. is not running. • The key battery has no charge. On: All electrical circuits are operational If you are unable to start the engine, do and the warning lamps and indicators the following:...
  • Page 144: Starting And Stopping The Engine

    Starting and Stopping the Engine Automatic Engine Shutdown Once the engine has started, it remains running until you press the button, even if If your vehicle is equipped with a keyless the system does not detect a valid key. If ignition, it has a feature that automatically you open and close a door while the shuts down the engine if it has been idling...
  • Page 145: Engine Block Heater

    Starting and Stopping the Engine Stopping the Engine When Your Guarding Against Exhaust Fumes Vehicle is Stationary WARNING 1. Put the transmission in position P. If you smell exhaust fumes inside 2. Press the button once. your vehicle, have your vehicle checked by your authorized dealer 3.
  • Page 146 Starting and Stopping the Engine The heater acts as a starting aid by • Make sure the system is unplugged warming the engine coolant. This allows and properly stowed before driving the climate control system to respond your vehicle. Make sure the protective quickly.
  • Page 147: Fuel And Refueling

    Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if cause leakage and lead to fuel spray and...
  • Page 148: Fuel Quality

    Fuel and Refueling Octane Recommendations serious personal injury or sickness may result. If fuel is splashed on the skin, Regular unleaded gasoline with a pump promptly wash skin thoroughly with (R+M)/2 octane rating of 87 is soap and water. Consult a physician recommended.
  • Page 149: Fuel And Refueling

    Fuel and Refueling Refilling With a Portable Fuel • You may need to cycle the ignition Container from off to on several times after refueling to allow the fuel system to WARNINGS pump the fuel from the tank to the engine.
  • Page 150: Refueling

    Fuel and Refueling E162864 1. Locate the portable funnel that comes with your vehicle. The funnel is located behind the left-hand side rear seat, under the carpet. Fold down the left-hand side rear seat back. Pull back the piece of carpet to access the funnel.
  • Page 151 Fuel and Refueling Easy Fuel Capless Fuel System WARNINGS Read and follow all the instructions WARNING on the pump island. The fuel system may be under Switch off your engine when you are pressure. If you hear a hissing sound refueling.
  • Page 152: Fuel Consumption

    Fuel and Refueling 3. Slowly insert the fuel filler nozzle fully 2. Put the vehicle in position P and switch into the fuel system to open both the ignition off. doors. Leave the nozzle fully inserted 3. Open the fuel filler door and remove until you have stopped pumping fuel.
  • Page 153: Emission Control System

    Fuel and Refueling Empty reserve is the amount of fuel 3. After at least three to five tank fill ups, remaining in the tank after the fuel gauge fill the fuel tank and record the current indicates empty. Do not rely on this fuel odometer reading.
  • Page 154: On-Board Diagnostics (Obd-Ii)

    Fuel and Refueling Your vehicle is equipped with various An improperly operating or damaged emission control components and a exhaust system may allow exhaust to enter catalytic converter that will enable your the vehicle. Have a damaged or vehicle to comply with applicable exhaust improperly operating exhaust system emission standards.
  • Page 155 Fuel and Refueling Readiness for • the vehicle has run out of fuel—the Inspection/Maintenance (I/M) Testing engine may misfire or run poorly • poor fuel quality or water in the Some state/provincial and local fuel—the engine may misfire or run governments may have poorly Inspection/Maintenance (I/M) programs to...
  • Page 156 Fuel and Refueling The OBD-II system monitors the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, you may need to perform the following driving cycle consisting of mixed city and highway driving: Drive on an expressway or highway for a steady 15 minutes, followed by 20 minutes...
  • Page 157: Transmission

    Transmission AUTOMATIC TRANSMISSION WARNINGS Always set the parking brake fully and make sure your vehicle is in P (Park). Turn the ignition off whenever you leave your vehicle. Do not apply the brake pedal and accelerator pedal simultaneously. Applying both pedals simultaneously for E155989 more than three seconds will limit engine Understanding the Positions of your...
  • Page 158 Transmission Note: To put your vehicle in gear with the Note: If you have waited an extended door open, perform steps 1-4. See the period of time, (2-15 minutes) before Automatic Return to Park section in this starting your vehicle, unlatching your chapter for more information on this safety belt will cause this feature to feature.
  • Page 159: Selectshift Automatic Transmission

    Transmission SelectShift Automatic Transmission The message Stay in Neutral mode engaged will appear in your information Your SelectShift Automatic transmission display screen when your vehicle has gives you the ability to change gears entered Stay in Neutral mode. manually. Note: During this mode the N button will Paddle Shifters flash continuously and your instrument cluster will display N as the selected gear.
  • Page 160: Brake-Shift Interlock Override

    Transmission Upshifts when accelerating (recommended for best fuel economy) Gear Upshift mph (km/h) From 15 mph (24 km/h) 25 mph (40 km/h) 40 mph (64 km/h) 45 mph (72 km/h) 50 mph (80 km/h) WARNINGS The instrument cluster will display your currently selected gear.
  • Page 161: Automatic Transmission Adaptive

    Transmission Automatic Transmission Adaptive 1. Apply the parking brake and turn your Learning ignition off before performing this procedure. This feature increases durability and provides consistent shift feel over the life of your vehicle. A new vehicle or transmission may have firm or soft shifts. This operation will not affect function or durability of your transmission and is normal.
  • Page 162: All-Wheel Drive

    All-Wheel Drive (If Equipped) Note: A warning message will be USING ALL-WHEEL DRIVE displayed in the information display if the AWD system has overheated See All-wheel drive uses all four wheels to Information Messages (page 100). This power the vehicle. This increases traction, condition may occur if the vehicle was enabling you to drive over terrain and road operated in extreme conditions with...
  • Page 163: All-Wheel Drive (Awd)

    All-Wheel Drive (If Equipped) Driving In Special Conditions With If Your Vehicle Goes Off the Edge of the Pavement All-Wheel Drive (AWD) • If your vehicle goes off the edge of the AWD vehicles are equipped for driving on pavement, slow down, but avoid sand, snow, mud and rough roads and severe brake application, ease the have operating characteristics that are...
  • Page 164 All-Wheel Drive (If Equipped) Note: Do not rock the vehicle if the engine abrupt steering, acceleration or is not at normal operating temperature or braking which could result in an damage to the transmission may occur. increased risk of loss of vehicle control, vehicle rollover and/or personal injury.
  • Page 165 All-Wheel Drive (If Equipped) Mud and Water After driving through mud, clean off residue stuck to rotating driveshafts and If you must drive through high water, drive tires. Excess mud stuck on tires and slowly. Traction or brake capability may rotating driveshafts causes an imbalance be limited.
  • Page 166 All-Wheel Drive (If Equipped) Driving on Snow and Ice Although natural obstacles may make it necessary to travel diagonally up or down WARNING a hill or steep incline, you should always try to drive straight up or straight down. If you are driving in slippery conditions that require tire chains or When climbing a steep slope or hill, start cables, then it is critical that you drive...
  • Page 167 All-Wheel Drive (If Equipped) Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Since your vehicle is equipped with a four wheel (ABS), do not “pump”...
  • Page 168: Brakes

    Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. rapidly by measuring the rate at which you If a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
  • Page 169: Electric Parking Brake

    Brakes The anti-lock braking system will not Note: The brake system warning lamp will eliminate the risks when: illuminate for ten seconds if you switch the ignition off after you apply the electric • you drive too closely to the vehicle in parking brake, or you apply the electric front of you parking brake after you switch the ignition...
  • Page 170 Brakes Manual release WARNINGS With the exception of emergency WARNING conditions (for example, the brake If the brake system warning light pedal does not work or is blocked), do not remains illuminated or flashes after apply the electric parking brake while the you have released the parking brake, there vehicle is moving.
  • Page 171: Hill Start Assist

    Brakes • The vehicle is accelerated. WARNINGS • There are no faults detected in the During all times, you are responsible parking brake system. for controlling your vehicle, supervising the system and intervening, if Note: If the electric parking brake warning required.
  • Page 172 Brakes 3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for about two or three seconds. This hold time will automatically be extended if you are in the process of driving off. 4.
  • Page 173: Traction Control

    Traction Control When you switch the traction control PRINCIPLE OF OPERATION system off, stability control remains fully active. The traction control system helps avoid drive wheel spin and loss of traction. System Indicator Lights and If your vehicle begins to slide, the system Messages applies the brakes to individual wheels and, when needed, reduces engine power...
  • Page 174: Stability Control

    Stability Control The AdvanceTrac Control system helps PRINCIPLE OF OPERATION you keep control of your vehicle when on a slippery surface. The electronic stability WARNINGS control portion of the system helps avoid Vehicle modifications involving skids and lateral slides. The traction braking system, aftermarket roof control system helps avoid drive wheel racks, suspension, steering system, tire...
  • Page 175: Using Stability Control

    Stability Control USING STABILITY CONTROL AdvanceTrac® The system automatically activates when you start your vehicle. The AdvanceTrac system cannot be completely turned off, but the electronic stability control system is disabled when the transmission selector lever is in position R. You can turn off the traction control portion of the system independently.
  • Page 176: Parking Aids

    Parking Aids Note: If your vehicle sustains damage to PARKING AID (IF EQUIPPED) the bumper or fascia, leaving it misaligned or bent, the sensing zone may be altered WARNINGS causing inaccurate measurement of To help avoid personal injury, please obstacles or false alarms. read and understand the limitations Note: If your vehicle is equipped with of the system as contained in this section.
  • Page 177: Front Sensing System

    Parking Aids object is detected farther than 10 inches (25 centimeters) from the side of the vehicle, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again. E130382 Coverage area of up to 27 inches (70 centimeters) from the front of the vehicle and about E130178...
  • Page 178: Active Park Assist

    Parking Aids • The sensing system reports the The system detects an available parallel obstacle which is closest to the front parking space and automatically steers or rear of the vehicle. For example, if the vehicle into the space (hands-free) an obstacle is 24 inches (60 while you control the accelerator, gearshift centimeters) from the front of the...
  • Page 179: Parking Aids

    Parking Aids E130107 Note: The system always offers the last When a suitable space is found, the touch detected parking space (i.e. if the vehicle screen displays a message and a chime detects multiple spaces while you are sounds. Slow down and stop when the driving, it offers the last one).
  • Page 180: Troubleshooting The System

    Parking Aids E130108 • driving above approximately 50 mph When you think the vehicle has enough (80 km/h) for 30 seconds during an space in front and behind it, or you hear a active park search solid tone from the parking aid (accompanied by a touch screen display •...
  • Page 181 Parking Aids The system does not offer a particular space Something may be contacting the front bumper or side sensors There is not enough room on both sides of the vehicle in order to park There is not enough space for the parking maneuver on the opposite side of the parking space The vehicle is farther than 6.5 ft (2.0 m) from the parking space The vehicle is closer than 16 in.
  • Page 182: Rear View Camera

    Parking Aids REAR VIEW CAMERA (IF EQUIPPED) WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. Objects that are close to either E152548 corner of the bumper or under the bumper, might not be seen on the screen...
  • Page 183 Parking Aids Note: When towing, the camera only sees what you are towing behind your vehicle. This might not provide adequate coverage and you might not see some objects. In some vehicles, the guidelines may disappear once you connect the trailer tow connector.
  • Page 184 Parking Aids The fixed and active guidelines fade in and Manual Zoom out depending on your steering wheel WARNING position. When your steering wheel position is straight, the active guidelines When manual zoom is on, the full are not visible. area behind your vehicle is not shown.
  • Page 185: Cruise Control

    Cruise Control The cruise controls are located on the PRINCIPLE OF OPERATION steering wheel. Cruise control lets you maintain a set Switching Cruise Control On speed without keeping your foot on the accelerator pedal. You can use cruise Press and release ON. control when your vehicle speed is greater The indicator will appear in the than 20 mph (30 km/h).
  • Page 186: Using Adaptive Cruise Control

    Cruise Control Resuming the Set Speed WARNINGS Do not use in poor visibility, Press and release RES. specifically fog, rain, spray or snow. Switching Cruise Control Off Note: It is your responsibility to stay alert, Note: You will erase the set speed if you drive safely and be in control of the switch the system off.
  • Page 187 Cruise Control The current gap setting and SET will also WARNINGS display. Adaptive cruise control only warns of vehicles detected by the radar Setting a Speed sensor. In some cases there may be no warning or a delayed warning. You should 1.
  • Page 188: Setting The Gap Distance

    Cruise Control If the system predicts that its maximum You can decrease or increase the distance braking level will not be sufficient, an between your vehicle and the vehicle in audible warning will sound while the front of you by pressing the gap control. system continues to brake.
  • Page 189: Disengaging The System

    Cruise Control Adaptive cruise control, distance between vehicle settings Set speed Graphic display, Time gap, Distance gap Dynamic beha- bars indicated seconds vior mph ( km/h) yd (m) between vehicles 62 mph 31 yd (28 m) Sport (100 km/h) 62 mph 43 yd (39 m) Normal (100 km/h)
  • Page 190: Detection Issues

    Cruise Control Switching the System Off The system may apply the brakes to slow the vehicle to the new set speed. The set Note: The set speed memory erases when speed will display continuously in the you switch off the system. information display while the system is active.
  • Page 191: Blocked Sensor

    Cruise Control Blocked Sensor Detection issues can occur: When driving on a different line WARNINGS than the vehicle in front. Do not use the system when towing With vehicles that edge into your a trailer with brake controls. lane. The system can only detect Aftermarket trailer brakes will not function these vehicles once they move properly when you switch the system on...
  • Page 192 Cruise Control Cause Action The surface of the radar in the grille is dirty Clean the grille surface in front of the radar or obstructed in some way. or remove the object causing the obstruc- tion. The surface of the radar in the grille is Wait a short time.
  • Page 193: Driving Aids

    Driving Aids Using Driver Alert DRIVER ALERT (IF EQUIPPED) Switching the system on and off WARNING You may switch the system on or off The driver alert system is designed through the information display by to aid you. It is not intended to selecting Settings then Driver Assist then replace your attention and judgment.
  • Page 194: Lane Keeping System

    Driving Aids Resetting the System You can reset the system by either: • Switching the ignition off and on. • Stopping the vehicle and then opening and closing the driver’s door. E131358 The current assessment of your alertness LANE KEEPING SYSTEM (IF EQUIPPED) is within a typical range.
  • Page 195: Driving Aids

    Driving Aids The system detects unintentional drifting toward the outside of the lane and alerts and/or aids the driver to stay in the lane through the steering system and instrument cluster display. The system automatically detects and tracks the road lane markings using a camera that is mounted behind the interior rear view mirror.
  • Page 196 Driving Aids System Display E165517 E151660 Alert When the system is turned on, an overhead graphic of a vehicle with lane markings will be displayed in the Alert + Aid – Provides an assistance steering torque input toward the lane information display.
  • Page 197 Driving Aids • the road has no or poor lane markings Yellow: Indicates that the system is in the camera field-of-view providing or has just provided a lane keeping aid intervention. • the camera is obscured or unable to detect the lane markings due to Red: Indicates that the system is providing environmental conditions (e.g.
  • Page 198 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Transitioning between no lane markings to lane markings or vice versa Standing water on the road Faint lane markings (partial yellow lane markings on concrete roads) Lane width too narrow or too wide Camera not calibrated after a windshield replacement Driving on tight roads or on uneven roads...
  • Page 199: Blind Spot Information System

    Driving Aids Note: BLIS is not designed to prevent BLIND SPOT INFORMATION contact with other vehicles or objects; or SYSTEM to detect parked vehicles, people, animals or infrastructure (fences, guardrails, trees, Blind Spot Information System etc.). It is designed to alert the driver to (BLIS®) with Cross Traffic Alert vehicles in the blind zones.
  • Page 200 Driving Aids E142440 In this first example, the left sensor is only partially obstructed; zone coverage is nearly maximized. E142441 Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. MKZ (CC9) , enUSA...
  • Page 201 Driving Aids System Lights and Messages Note: It is possible to get a blockage warning with no blockage present; this is rare and known as a false blockage warning. A false blocked condition either self-corrects or clears after a key cycle. E142442 The BLIS and cross traffic alert systems illuminate a yellow alert indicator in the...
  • Page 202 Driving Aids The following are other situations that may limit the cross traffic alert system: Reasons for messages being displayed • Adjacently parked vehicles or objects The radar Clean the fascia area in obstructing the sensors. surface is front of the radar or remove •...
  • Page 203: Steering

    Driving Aids Note: The CTA system always switches WARNINGS on whenever the ignition is switched on. Obtain immediate service if a system However, the BLIS system will remember error is detected. You may not notice the last selected on or off setting. any difference in the feel of your steering, but a serious condition may exist.
  • Page 204: Collision Warning System

    Driving Aids Adaptive Learning The EPS system adaptive learning helps E156130 correct for road irregularities and improves This system is designed to alert the driver overall handling and steering feel. It of certain collision risks. A radar detects if communicates with the vehicle's brake your vehicle is rapidly approaching system to help operate advanced stability another vehicle traveling in the same...
  • Page 205 Driving Aids The warning system sensitivity can be Blocked Sensors adjusted to one of three possible settings by using the information display control. See General Information (page 96). Note: If collision warnings are perceived as being too frequent or disturbing then the warning sensitivity can be reduced, though the manufacturer recommends using the highest sensitivity setting where...
  • Page 206: Drive Control

    DRIVE CONTROL WARNING LINCOLN DRIVE CONTROL The collision warning system’s brake Lincoln Drive Control delivers the Lincoln support can only help reduce the driving experience through a suite of speed at which a collision occurs if the sophisticated electronic vehicle systems.
  • Page 207 Driving Aids • Electronic stability control and traction Using Lincoln Drive Control control maintain your vehicle control You can configure which of the Drive in adverse conditions or high Control modes are active when your performance driving. vehicle is in Drive (D) or in Sport (S). The •...
  • Page 208 Driving Aids Note: Lincoln Drive Control has diagnostic checks that continuously monitor the system to ensure proper operation. Certain types of system errors will gray out the mode selections within the information display, preventing you from changing states when the gear position is changed.
  • Page 209: Load Carrying

    Load Carrying your vehicle, familiarize yourself with LOAD LIMIT the following terms for determining your vehicle’s weight ratings, with or Vehicle Loading - with and without without a trailer, from the vehicle’s Tire a Trailer Label or Safety Compliance This section will guide you in the Certification Label: proper loading of your vehicle, trailer Base Curb Weight - is the weight of...
  • Page 210: Load Carrying

    Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
  • Page 211 Load Carrying CARGO E143817 GAWR (Gross Axle Weight Rating) - Cargo Weight - includes all weight is the maximum allowable weight that added to the Base Curb Weight, can be carried by a single axle (front including cargo and optional or rear).
  • Page 212 Load Carrying GVW (Gross Vehicle Weight) - is the label shall be affixed to either the door Vehicle Curb Weight, plus cargo, plus hinge pillar, door-latch post, or the passengers. door edge that meets the door-latch post, next to the driver's seating GVWR (Gross Vehicle Weight Rating) position.
  • Page 213 Load Carrying WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 Maximum Loaded Trailer Weight - is GCW (Gross Combined Weight) - is the highest possible weight of a fully the Gross Vehicle Weight plus the...
  • Page 214 Load Carrying Examples: For a 5000 pound (2268 3. Subtract the combined weight of kilogram) conventional trailer, multiply the driver and passengers from 5000 by 0.10 and 0.15 to obtain a XXX kg or XXX lb. proper tongue load range of 500 to 4.
  • Page 215 Load Carrying be: 1400 - (5 x 220) - (5 x 30) = 1400 - have the load capacity to transport the 1100 - 150 = 150 pounds. Yes, you cement and your friend home. In have enough load capacity in your metric units, the calculation would be: vehicle to transport four friends and 635 kilograms - (2 x 99 kilograms) - (9...
  • Page 216: Towing

    Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects the vehicle when Do not exceed the GVWR or the driving: GAWR specified on the • Load the heaviest items closest to certification label. the trailer floor. Towing trailers beyond the •...
  • Page 217: Recommended Towing Weights

    Towing Note: Certain states require electric RECOMMENDED TOWING trailer brakes for trailers over a WEIGHTS specified weight. Be sure to check state regulations for this specified Note: Do not exceed the trailer weight weight. The maximum trailer weights for your vehicle configuration listed in listed may be limited to this specified the chart below.
  • Page 218: Essential Towing Checks

    Towing Always connect the safety chains to the ESSENTIAL TOWING CHECKS hook retainers of your vehicle hitch. Follow these guidelines for safe towing: To connect the safety chains, cross them under the trailer tongue and allow enough • Do not tow a trailer until you drive your slack for turning tight corners.
  • Page 219 Towing Trailer lamps are required on most towed • If your transmission is equipped with vehicles. Make sure all running lights, a Grade Assist or Tow/Haul feature, brake lights, turn signals and hazard lights use this feature when towing. This are working.
  • Page 220: Transporting The Vehicle

    Towing Exceeding these limits may allow water to If you need to have your vehicle towed, enter vehicle components: contact a professional towing service or, if you are a member of a roadside • Causing internal damage to the assistance program, your roadside components.
  • Page 221: Towing The Vehicle On Four Wheels

    Towing Vehicles Equipped with a 2.0L Engine TOWING THE VEHICLE ON FOUR WHEELS Front-wheel drive (FWD) vehicles CANNOT be flat-towed (all wheels on the ground) Emergency Towing as vehicle or transmission damage may occur. You must place the front wheels on You can flat-tow (all wheels on the ground, a two-wheel tow dolly.
  • Page 222 Towing 2. Select Neutral Tow under the Vehicle Settings menu in the information display. See General Information (page 96). 3. Press and hold the OK button to start the neutral tow process. 4. Press the brake pedal and select N on the push-button transmission.
  • Page 223: Driving Hints

    Driving Hints • Use the recommended engine oil. BREAKING-IN • Perform all regularly scheduled You need to break in new tires for maintenance. approximately 300 miles (480 kilometers). There are also some things you may want During this time, your vehicle may exhibit to avoid doing because they reduce your some unusual driving characteristics.
  • Page 224: Floor Mats

    Driving Hints If driving through deep or standing water WARNINGS is unavoidable, proceed very slowly. Never Always use floor mats that are drive through water that is higher than the designed to fit the foot well of your bottom of the wheel rims (for cars) or the vehicle, leaving the pedal area bottom of the hubs (for trucks).
  • Page 225: Roadside Emergencies

    Ford Motor Company offers a disablement location or to the nearest complimentary Roadside Assistance Lincoln dealer. If a client requests a program. This program is separate from tow to a selling or preferred dealer that the New Vehicle Limited Warranty.
  • Page 226: Hazard Warning Flashers

    Roadside Emergencies Vehicles Sold In Canada: Using In the event of a moderate to severe Roadside Assistance collision, this vehicle includes a fuel pump shutoff feature that stops the flow of fuel Canadian Roadside coverage and benefits to the engine. Not every impact will cause may differ from the United States a shutoff.
  • Page 227: Jump Starting The Vehicle

    Roadside Emergencies Connecting the Jumper Cables JUMP STARTING THE VEHICLE WARNING WARNINGS Do not attach the cables to fuel lines, The gases around the battery can engine rocker covers, the intake explode if exposed to flames, sparks, manifold or electrical components as or lit cigarettes.
  • Page 228: Jump Starting

    Roadside Emergencies 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle's engine, or connect the negative (-) cable to a...
  • Page 229: Post-Crash Alert System

    Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: •...
  • Page 230: Customer Assistance

    Repairs will be Mailing address made using Ford or Motorcraft parts, or remanufactured or other parts that are Lincoln Customer Relationship Centre authorized by Ford. Ford Motor Company of Canada, Limited P.O. Box 2000 Away From Home...
  • Page 231: In California (U.s. Only)

    Customer Assistance 2. If your inquiry or concern remains IN CALIFORNIA (U.S. ONLY) unresolved, contact the Sales Manager, Service Manager or California Civil Code Section 1793.2(d) Customer Relations Manager. requires that, if a manufacturer or its representative is unable to repair a motor 3.
  • Page 232: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)

    Customer Assistance In the case of 1 or 2 above, the consumer The BBB AUTO LINE program consists of must also notify the manufacturer of the two parts – mediation and arbitration. need for the repair of the nonconformity During mediation, a representative of the at the following address: BBB will contact both you and Ford Motor Company to explore options for settlement...
  • Page 233: Utilizing The Mediation/Arbitration Program (Canada Only)

    Customer Assistance You can get more information by calling In the CAMVAP program, impartial BBB AUTO LINE at 1-800-955-5100, or third-party arbitrators conduct hearings at writing to: mutually convenient times and places in an informal environment. These impartial BBB AUTO LINE arbitrators review the positions of the 4200 Wilson Boulevard, Suite 800 parties, make decisions and, when...
  • Page 234: Customer Assistance

    Customer Assistance The use of leaded fuel in your vehicle FORD MOTOR COMPANY without proper conversion may damage Customer Relationship Center the effectiveness of your emission control 1555 Fairlane Drive system and may cause engine knocking Fairlane Business Park #3 or serious engine damage.
  • Page 235: Ordering Additional Owner's Literature

    Customer Assistance If you are in another foreign country, REPORTING SAFETY DEFECTS contact the nearest authorized dealer. In (U.S. ONLY) the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or E142557 clarification, please contact the respective...
  • Page 236: Reporting Safety Defects (Canada Only)

    Customer Assistance defect which could cause a crash or REPORTING SAFETY DEFECTS could cause injury or death, you (CANADA ONLY) should immediately inform Transport Canada. If you believe that your vehicle has a Transport Canada Contact Information Website http://www.tc.gc.ca/eng/roadsafety/menu.htm Phone 1–800–333–0510 MKZ (CC9) , enUSA...
  • Page 237: Fuses

    Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART compartment. It has high-current fuses that protect your vehicle's main electrical Power Distribution Box systems from overloads. WARNINGS If you disconnect and reconnect the Always disconnect the battery battery, you will need to reset some before servicing high-current fuses.
  • Page 238 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare) Starter relay Autowipers Blower motor relay Power point 3 - Back of console Not used Powertrain control module - vehicle power Powertrain control module - vehicle power Powertrain control module relay Power point 1 - driver front Powertrain control module - vehicle power...
  • Page 239 Fuses Fuse or relay number Fuse amp rating Protected components Run/start electronic power assist steering Run/start lighting Run/start transmission control, Transmis- sion oil pump start/stop Air conditioner clutch solenoid Run/start: Blind spot information system, Rear view camera, Adaptive cruise control, Heads-up display, Shifter Not used Run/start anti-lock brake system...
  • Page 240 Fuses Fuse or relay number Fuse amp rating Protected components Fuel pump relay Horn relay Not used Not used Not used Not used Alternator Brake on/off switch Horn Mass air flow monitor Not used Not used Not used Power seats Not used Not used Micro fuse...
  • Page 241 Fuses 1. Release the two latches, located on both sides of the fuse box. 2. Raise the inboard side of the fuse box from the cradle. 3. Move the fuse box toward the center of the engine compartment. 4. Pivot the outboard side of the fuse box to access the bottom side.
  • Page 242 Fuses E144949 Fuse or relay number Fuse amp rating Protected components Fuel pump feed Not used Not used 500W electronic fan 3 500W electronic fan 1 Not used Body control module 1 500W electronic fan 2 Not used MKZ (CC9) , enUSA...
  • Page 243 Fuses Fuse or relay number Fuse amp rating Protected components Front heated seat Not used Body control module 2 Heated rear window Anti-lock brake system valves Passenger seat Not used Panoramic roof #1 Rear climate controlled seats Driver seat module Not used Transmission oil pump #2 stop/start Front climate controlled seats...
  • Page 244: Passenger Compartment Fuse Panel

    Fuses Fuse or relay number Fuse amp rating Protected components Starter solenoid Panoramic roof #2 M-type fuse J-type fuse Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column. E145984 MKZ (CC9) , enUSA...
  • Page 245 Fuses Fuse or relay number Fuse amp rating Protected components Lighting (ambient, glove box, vanity, dome, trunk) Memory seats, Lumbar, Power mirror 7.5A Driver door unlock Not used (spare) Subwoofer amplifier, THX amplifier Not used (spare) Not used (spare) Not used (spare) Not used (spare) Power trunk logic, Keypad Not used (spare)
  • Page 246 Fuses Fuse or relay number Fuse amp rating Protected components Ignition, Push button stop/start Passenger airbag disabled indicator, Transmission range Adaptive headlamps Humidity and in-car temperature, Rear climate seats Occupant classification sensor Delayed accessory (power inverter logic, moonroof logic) Central lock/unlock Driver's door (window, mirror) Front passenger's door (window, mirror) Moonroof...
  • Page 247: Changing A Fuse

    Fuses Fuse or relay number Fuse amp rating Protected components Restraints control module Continuous control damping suspension, Auto-dimming rear view mirror, Lane keeping system module All-wheel drive relay, Heated steering wheel Rear window shade Micro fuse Dual micro fuse CHANGING A FUSE Fuses E142430 WARNING...
  • Page 248 Fuses Color Fuse rating Micro fuses Dual micro fuses M-type fuses J-type fuses White White White Green Pink Pink Green Green Yellow MKZ (CC9) , enUSA...
  • Page 249: Maintenance

    Maintenance • Do not work on a vehicle with the GENERAL INFORMATION engine running in an enclosed space, unless you are sure you have enough Have your vehicle serviced regularly to ventilation. help maintain its roadworthiness and resale value. There is a large network of •...
  • Page 250: Opening And Closing The Hood

    OPENING AND CLOSING THE the secondary release lever, which is HOOD located under the front of the hood, near the Lincoln badge. 3. Release the hood latch by pushing the secondary release lever to your left, toward the passenger side of the vehicle.
  • Page 251: Under Hood Overview - 2.0L Ecoboost

    Maintenance UNDER HOOD OVERVIEW - 2.0L ECOBOOST E159754 Engine coolant reservoir cap Engine oil dipstick Engine oil filler cap Brake fluid reservoir cap Battery Power distribution box Engine air filter assembly Windshield washer fluid reservoir cap MKZ (CC9) , enUSA...
  • Page 252: Under Hood Overview - 3.7L

    Maintenance UNDER HOOD OVERVIEW - 3.7L E153064 Engine coolant reservoir cap Engine oil filler cap Brake fluid reservoir cap Battery Power distribution box Air filter housing Transmission fluid dipstick Engine oil dipstick Windshield washer fluid reservoir cap MKZ (CC9) , enUSA...
  • Page 253: Engine Oil Dipstick - 2.0L Ecoboost

    Maintenance Note: Make sure that the level is between ENGINE OIL DIPSTICK - 2.0L the MIN and the MAX marks. ECOBOOST 1. Make sure that your vehicle is on level ground. 2. Turn the engine off and wait 10 minutes for the oil to drain into the oil pan.
  • Page 254: Oil Change Indicator Reset

    Maintenance Only use oils certified for gasoline engines Note: If the level is at the MIN mark, below by the American Petroleum Institute (API). the MIN mark, or empty, add coolant An oil with this trademark symbol conforms immediately. See Adding Engine Coolant to the current engine and emission system in this chapter.
  • Page 255 Maintenance • Do not mix different colors or types of WARNINGS coolant in your vehicle. Make sure the To reduce the risk of personal injury, correct coolant is used. Mixing of make sure the engine is cool before engine coolants may harm your unscrewing the coolant pressure relief cap.
  • Page 256: Recycled Engine Coolant

    Maintenance Whenever coolant has been added, the If you drive in extremely hot climates: coolant level in the coolant reservoir • It may be necessary to have a Ford should be checked the next few times you authorized dealer decrease the coolant drive the vehicle.
  • Page 257: Automatic Transmission Fluid Check

    Maintenance When this occurs, your vehicle will still You have limited engine power when in operate. However: the fail-safe mode, so drive your vehicle with caution. Your vehicle will not be able • The engine power will be limited. to maintain high-speed operation and the •...
  • Page 258 Maintenance Refer to your scheduled maintenance Refer to your scheduled maintenance information for scheduled intervals for fluid information for scheduled intervals for fluid checks and changes. Your transmission checks and changes. Your transmission does not consume fluid. However, the fluid does not consume fluid.
  • Page 259 Maintenance Moving the Air Filter Assembly (Accessing the Dipstick) WARNING Do not run engine with the air filter disconnected. E158840 3. Remove the bolt cover (if equipped). 4. Remove two bolts that attach the air filter assembly to the front of the vehicle (B).
  • Page 260 Maintenance 9. Tighten the clamp (A). The transmission fluid level should be targeted within the cross-hatch area if at The transmission fluid level indicator normal operating temperature 180°F-200°F can now be accessed. (82°C-93°C). Checking the fluid level High fluid level Low fluid level E158844 E158842...
  • Page 261: Brake Fluid Check

    Maintenance 7. Install the bolt cover (if equipped). 8. Reinstall the harness retaining clip into the front of the air filter assembly. BRAKE FLUID CHECK Fluid levels between the MIN and MAX E158846 lines are within the normal operating Before adding any fluid, make sure the range;...
  • Page 262: Fuel Filter

    Maintenance State or local regulations on volatile WARNINGS organic compounds may restrict the use Keep batteries out of reach of of methanol, a common windshield washer children. Batteries contain sulfuric antifreeze additive. Washer fluids acid. Avoid contact with skin, eyes or containing non-methanol antifreeze agents clothing.
  • Page 263 Maintenance Note: If a person adds electrical or 2. Shift the transmission into P. electronic accessories or components to 3. Turn off all accessories. the vehicle, the accessories or 4. Step on the brake pedal and start the components may adversely affect the low vehicle.
  • Page 264: Checking The Wiper Blades

    Maintenance Note: It is recommended that the negative 2. Press the locking buttons together. battery cable terminal be disconnected 3. Rotate and remove the wiper blade. from the battery if you plan to store your 4. Install in the reverse order. vehicle for an extended period of time.
  • Page 265 Maintenance Headlamp Aiming Target E142465 4. On the wall or screen you will observe E142592 a flat zone of high intensity light located at the top of the right hand 8 feet (2.4 meters) portion of the beam pattern. If the top Center height of lamp to ground edge of the high intensity light zone is 25 feet (7.6 meters)
  • Page 266: Changing A Bulb

    Maintenance Horizontal Aim Adjustment Examples of unacceptable moisture (usually caused by a lamp water leak) are: Horizontal aim is not required for this • Water puddle inside the lamp. vehicle and is not adjustable. • Large water droplets, drip marks or streaks present on the interior of the CHANGING A BULB lens.
  • Page 267 Maintenance Function Trade name Reverse lamp Turn lamp - rear - high series Turn lamp - rear - low series Side marker lamp - rear License plate lamp Trunk lamp High-mount brake lamp Side repeater lamp Glove compartment lamp Interior lamp To replace any bulb, see your authorized dealer.
  • Page 268: Changing The Engine Air Filter

    Maintenance 2.0L EcoBoost Engine CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running. When changing the air filter element, use E144365 only the air filter element listed.
  • Page 269 Maintenance 5. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated. 6.
  • Page 270: Vehicle Care

    Vehicle Care Motorcraft Wheel and Tire Cleaner GENERAL INFORMATION (ZC-37-A) Your Ford or Lincoln authorized dealer has many quality products available to clean CLEANING THE EXTERIOR your vehicle and protect its finishes. Wash your vehicle regularly with cool or lukewarm water and a neutral pH CLEANING PRODUCTS shampoo, such as Motorcraft Detail Wash.
  • Page 271: Waxing

    Vehicle Care Exterior Chrome WAXING Note: Never use abrasive materials such Regular waxing is necessary to protect as steel wool or plastic pads as they can your car's paint from the elements. We scratch the chrome surface. recommend that you wash and wax the Note: Do not use chrome cleaner, metal painted surface once or twice a year.
  • Page 272: Cleaning The Windows And Wiper Blades

    Vehicle Care When washing: To clean the windshield and wiper blades: • Take care when using a power washer • Clean the windshield with a to clean the engine. The high-pressure non-abrasive glass cleaner. fluid could penetrate the sealed parts •...
  • Page 273: Cleaning The Instrument Panel And Instrument Cluster Lens

    Vehicle Care • If grease or tar is present on the • Avoid cleaners or polishes that material, spot-clean the area first with increase the gloss of the upper portion Motorcraft Spot and Stain Remover. In of the instrument panel. The dull finish Canada, use Motorcraft Multi-Purpose in this area helps protect you from Cleaner.
  • Page 274: Cleaning Leather Seats

    Vehicle Care 4. Remove the soaked cloth and if it is • alcohol solutions not soiled badly, use this cloth to clean • solvents or cleaners intended the area by using a rubbing motion for specifically for rubber, vinyl and 60 seconds.
  • Page 275: Vehicle Storage

    Vehicle Care General Note: If you intend parking your vehicle for an extended period after cleaning the • Store all vehicles in a dry, ventilated wheels with a wheel cleaner, drive your place. vehicle for a few minutes before doing so. This will reduce the risk of increased •...
  • Page 276: Fuel System

    Vehicle Care Engine Brakes • The engine oil and filter should be • Make sure brakes and parking brake changed prior to storage, as used are fully released. engine oil contain contaminates that Tires may cause engine damage. • Start the engine every 15 days. Run at •...
  • Page 277: Vehicle Care

    Vehicle Care • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. • If the battery was removed, clean the battery cable ends and inspect. Contact your authorized dealer if you have any concerns or issues.
  • Page 278: Wheels And Tires

    Wheels and Tires TEMPORARY MOBILITY KIT EQUIPPED) Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. The kit is located in the spare tire well in the trunk.
  • Page 279 Wheels and Tires General Information Tips for Use of the Kit Read the following list of tips to ensure WARNING safe operation of the kit: Failure to follow these guidelines • Before operating the kit, make sure could result in an increased risk of your vehicle is safely off the road and loss of vehicle control, injury or death.
  • Page 280 Wheels and Tires First Stage: Reinflating the Tire with • Do not store the kit unsecured inside Sealing Compound and Air the passenger compartment of the vehicle as it may cause injury during a WARNINGS sudden stop or crash. Always store the kit in its original location.
  • Page 281 Wheels and Tires E144621 E144619 4. Plug the power cable into the 12-volt 8. Inflate the tire to the pressure listed on power point in the vehicle. the tire label located on the driver's door or the door jamb area. When the 5.
  • Page 282 Wheels and Tires Note: If you experience any unusual vibration, ride disturbance or noise while driving, reduce your speed until you can safely pull off to the side of the road to call for roadside assistance. Note: Do not proceed to the second stage of this operation.
  • Page 283 Wheels and Tires Note: After the sealing compound has 2. Locate the yellow cap at the end of the been used, the maximum vehicle speed clear tube. is 50 mph (80 km/h) and the maximum driving distance is 120 miles (200 kilometers).
  • Page 284: Tire Care

    Wheels and Tires Be sure to check the sealant compound's use by date regularly. The use by date is on the lower right hand corner of the label located on the sealant canister (bottle). The sealant canister should be replaced after four years.
  • Page 285 Wheels and Tires Information About Uniform Tire U.S. Department of Transportation Quality Grading Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written Treadwear The treadwear grade is a comparative rating based on the wear rate of the...
  • Page 286 Wheels and Tires The traction grades, from highest to Glossary of Tire Terminology lowest are AA, A, B, and C. The grades • Tire label: A label showing the represent the tire’s ability to stop on original equipment tire sizes, wet pavement as measured under recommended inflation pressure controlled conditions on specified...
  • Page 287 Wheels and Tires • Cold tire pressure: The tire Information Contained on the Tire pressure when the vehicle has Sidewall been stationary and out of direct Both United States and Canada sunlight for an hour or more and Federal regulations require tire prior to the vehicle being driven manufacturers to place standardized for 1 mile (1.6 km).
  • Page 288 Wheels and Tires A. P: Indicates a tire, designated by conditions for load and inflation the Tire and Rim Association, that may pressure. These speed ratings may be used for service on cars, sport need to be adjusted for the difference utility vehicles, minivans and light in conditions.
  • Page 289 Wheels and Tires H. U.S. DOT Tire Identification L. Treadwear, Traction and Number: This begins with the letters Temperature Grades: DOT and indicates that the tire meets • Treadwear The treadwear grade all federal standards. The next two is a comparative rating based on numbers or letters are the plant code the wear rate of the tire when designating where it was...
  • Page 290 Wheels and Tires or the door edge that meets the B. Load Range and Load Inflation door-latch post, next to the driver's Limits: Indicates the tire's seating position), or Tire Label which load-carrying capabilities and its is located on the B-Pillar or the edge inflation limits.
  • Page 291 Wheels and Tires R: Indicates a radial type tire. E. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important information located...
  • Page 292 Wheels and Tires Use the recommended cold inflation Maximum Inflation Pressure is the pressure for optimum tire performance tire manufacturer's maximum and wear. Under-inflation or permissible pressure and the pressure over-inflation may cause uneven at which the maximum load can be treadwear patterns carried by the tire.
  • Page 293 Wheels and Tires Note: If you are checking tire pressure Note: Some spare tires operate at a when the tire is hot, (for example higher inflation pressure than the driven more than 1 mile [1.6 other tires. For T type mini-spare tires, kilometers]), never bleed or reduce air see the Dissimilar spare wheel and pressure.
  • Page 294 Wheels and Tires and inspected in case it needs to be Damage repaired or replaced. For your safety, Periodically inspect the tire treads and tires that are damaged or show signs sidewalls for damage (such as bulges of excessive wear should not be used in the tread or sidewalls, cracks in the because they are more likely to blow tread groove and separation in the...
  • Page 295 Wheels and Tires U.S. DOT Tire Identification Number WARNINGS Only use replacement tires and Both U.S. and Canada Federal wheels that are the same size, regulations require tire manufacturers load index, speed rating and type to place standardized information on (such as P-metric versus LT-metric or the sidewall of all tires.
  • Page 296 Wheels and Tires WARNINGS WARNINGS To reduce the risk of serious Always inflate steel carcass tires with injury, when mounting a remote air fill with the person replacement tires and wheels, you inflating standing at a minimum of 12 should not exceed the maximum feet (3.66 meters) away from the pressure indicated on the sidewall of wheel and tire assembly...
  • Page 297 Wheels and Tires Tire and Wheel Alignment WARNINGS Do not spin the wheels at over A bad jolt from hitting a curb or 35 mph (56 km/h). The tires may pothole can cause the front end of fail and injure a passenger or your vehicle to become misaligned or bystander.
  • Page 298 Wheels and Tires Note: Your vehicle may be equipped with a dissimilar spare wheel and tire assembly. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels.
  • Page 299: Using Snow Chains

    Wheels and Tires USING SNOW CHAINS TIRE PRESSURE MONITORING SYSTEM WARNINGS If you choose to install snow tires on WARNING your vehicle, they must be the same The tire pressure monitoring system size, construction, and load range as the is not a substitute for manually original tires listed on the tire placard, and checking tire pressure.
  • Page 300: Monitoring System

    Wheels and Tires pressure. Driving on a significantly The tire pressure monitoring system under-inflated tire causes the tire to complies with part 15 of the FCC rules and overheat and can lead to tire failure. with RSS-210 of Industry Canada. Under-inflation also reduces fuel efficiency Operation is subject to the following two and tire tread life, and may affect the...
  • Page 301 Wheels and Tires Understanding Your Tire Pressure When Your Temporary Spare Tire is Monitoring System Installed When one of your road tires needs to be The tire pressure monitoring system replaced with the temporary spare, the measures pressure in your four road tires system will continue to identify an issue and sends the tire pressure readings to to remind you that the damaged road...
  • Page 302 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
  • Page 303: Changing A Road Wheel

    Wheels and Tires When Inflating Your Tires CHANGING A ROAD WHEEL When putting air into your tires (such as at WARNINGS a gas station or in your garage), the tire pressure monitoring system may not The use of tire sealants may damage your tire pressure monitoring system respond immediately to the air added to and should not be used.
  • Page 304 Wheels and Tires Dissimilar Spare Wheel and Tire • Use snow chains on the end of the Assembly Information vehicle with the dissimilar spare tire. • Use more than one dissimilar spare tire WARNING at a time. Failure to follow these guidelines •...
  • Page 305: Tire Change Procedure

    Wheels and Tires The usage of a full-size dissimilar spare WARNINGS wheel and tire assembly can lead to To help prevent the vehicle from impairment of the following: moving when you change a tire, be • Handling, stability and braking sure to place the transmission selector performance.
  • Page 306 Wheels and Tires E145908 Small arrow-shaped marks on the sills show the location of the jacking E142550 points. 6. Remove the lug wrench and jack from the foam holder. E142553 Remove the lug nuts with the lug E142551 wrench. 7. Block the diagonally opposite wheel. Replace the flat tire with the spare 8.
  • Page 307 Wheels and Tires 1. Lift the carpeted wheel cover at an angle to access the spare tire compartment. 2. Place the wheel in the spare tire well with the valve stem facing down. Use the mini-spare bolt to secure the wheel through one of the lug holes.
  • Page 308: Technical Specifications

    Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
  • Page 309: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L EcoBoost engine 3.7L V6 Engine Cubic inches Required fuel Minimum 87 octane Minimum 87 octane Compression ratio 9.3:1 10.5:1 Spark plug gap 0.027-0.031 in. (0.70-0.80 mm) 0.049-0.053 in. (1.25-1.35 2.0L EcoBoost Engine Drivebelt Routing 3.7L Engine E142480 Long drivebelt is on first pulley...
  • Page 310: Capacities And Specifications

    Capacities and Specifications Component 2.0L EcoBoost Engine 3.7L V6 Engine BXT-96R-590 SP-537 SP-520 Spark plugs Cabin air filter FP-71 Windshield wiper WW-2200 (driver side) blade WW-1900 (passenger side) Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
  • Page 311: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...
  • Page 312: Vehicle Certification Label

    Capacities and Specifications VEHICLE CERTIFICATION LABEL TRANSMISSION CODE DESIGNATION E167469 The National Highway Traffic Safety E167814 Administration Regulations require that a The transmission code is on the Safety Safety Compliance Certification Label be Compliance Certification Label. The affixed to a vehicle and prescribe where following table shows the transmission the Safety Compliance Certification Label code along with the transmission...
  • Page 313: Technical Specifications

    Capacities and Specifications TECHNICAL SPECIFICATIONS Item Capacity Ford part name or equi- Ford part number / valent Ford specification Between MIN Motorcraft DOT 4 LV PM-20 / WSS- Brake fluid and MAX on High Performance M6C65-A2 reservoir Brake Fluid Hinges, latches, Not applicable Multi-Purpose Grease Motorcraft XL-5...
  • Page 314 Capacities and Specifications Item Capacity Ford part name or equi- Ford part number / valent Ford specification 3.7L V6 engine 9.7 qt (9.2L) coolant Windshield washer Fill as required Motorcraft Premium ZC-32-A (U.S.) fluid Windshield Washer CXC-37-(A, B, D, and Concentrate (U.S.) F) (Canada) Premium Quality Wind-...
  • Page 315 Capacities and Specifications Item Capacity Ford part name or equi- Ford part number / valent Ford specification / WSH-M1C231-A Ford recommends using Motorcraft (Ford) DOT 4 LV High Performance Motor Vehicle Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards.
  • Page 316: Audio System

    Audio System AM and FM frequencies are established GENERAL INFORMATION by the Federal Communications Commission (FCC) and the Canadian Radio Radio Frequencies and Reception and Telecommunications Commission Factors (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance and strength The further you travel from an FM station, the weaker the...
  • Page 317: Audio Unit - Vehicles With: Premium Am/Fm/Cd

    Audio System MP3 Track and Folder Structure In track mode, the system displays and plays the structure as if it were only one Audio systems capable of recognizing and level deep (all .mp3 files play, regardless playing MP3 individual tracks and folder of being in a specific folder).
  • Page 318: Media Hub

    Audio System E146318 CD slot: Insert a CD. Eject: Eject a CD. TUNE +/-: In radio mode, select a frequency band and press one of the TUNE buttons. The system stops at the first station it finds in that direction. In SIRIUS mode, select the previous or next channel.
  • Page 319: Audio System

    Audio System E142605 A/V inputs SD card slot USB ports See Entertainment (page 338). MKZ (CC9) , enUSA...
  • Page 320: Mylincoln Touch

    MyLincoln Touch GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 321: Mylincoln Touch

    MyLincoln Touch Information Entertainment • Intersection This system uses a four-corner strategy to provide quick access to several vehicle • City Center features and settings. The touchscreen • provides easy interaction with your cellular • Edit Route Cancel Route phone, multimedia, climate control and navigation system.
  • Page 322 MyLincoln Touch Using the Touch-Sensitive Controls Press to access your home screen. on Your System Depending on your vehicle’s option package and software, your screens may To turn a feature on and off, just touch the vary in appearance from the descriptions graphic with your finger.
  • Page 323 MyLincoln Touch Safety Information • SOURCE: Touch the word repeatedly to see all available media modes. The WARNING screen does not change, but you see the media change in the lower left Driving while distracted can result in status bar. loss of vehicle control, crash and •...
  • Page 324 MyLincoln Touch Speed-restricted Features • Any action that requires you to use a keyboard is restricted, such as entering Some features of this system may be too a navigation destination or editing difficult to use while your vehicle is moving information.
  • Page 325 MyLincoln Touch Privacy Information The cellular profile, media device index, and development log remain in your When you connect a cellular phone to vehicle unless you delete them and are SYNC, the system creates a profile within generally accessible only in your vehicle your vehicle that links to that cellular when the cellular phone or media player phone.
  • Page 326 MyLincoln Touch Accessing and Adjusting Modes through Your Vehicle Information Display The display is located on the center of your instrument cluster. It allows you to view and make minor adjustments to active modes without taking your hands off the wheel. For example: •...
  • Page 327 MyLincoln Touch Note: If your vehicle is not equipped with Navigation, Compass appears in the These commands can be said at any time display instead of Navigation. If you press during a voice session the right arrow to go into the Compass "Cancel"...
  • Page 328 MyLincoln Touch Helpful Hints Available voice commands • Make sure the interior of your vehicle "Radio list of commands" is as quiet as possible. Wind noise from open windows and road vibrations may "SD card list of commands" prevent the system from correctly recognizing spoken commands.
  • Page 329 MyLincoln Touch • Interaction Mode: Novice mode 1. Press the voice icon. Wait for the provides detailed interaction and prompt "Please say a command". guidance while the advanced mode Another tone sounds to let you know has less audible interaction and more the system is listening.
  • Page 330: Settings

    MyLincoln Touch SETTINGS E161968 Clock Display Sound Vehicle Settings Help Note: If the battery has been Under this menu, you can set disconnected, your vehicle needs to your clock, access and adjust E142607 acquire a GPS signal to update the clock. the display, sound and vehicle Once your vehicle acquires the signal, it settings as well as access settings for...
  • Page 331 MyLincoln Touch From this screen, you can also make other • Auto Dim Manual Offset allows you adjustments such as 12-hour or 24-hour to adjust screen dimming as the mode, activate GPS time synchronization outside lighting conditions change and have the system automatically update from day to night.
  • Page 332 MyLincoln Touch Sound Press the Settings icon > Sound, E142607 then select from the following: 1. Press the Settings icon > Vehicle > E142607 Ambient Lighting. 2. Touch the desired color. Sound 3. Use the scroll bar to increase or Bass decrease the intensity.
  • Page 333 MyLincoln Touch Enable Valet Mode Note: If the system locks, and you need to reset the PIN, enter 3681 and the Valet mode allows you to lock the system. system unlocks. No information is accessible until the system is unlocked with the correct PIN. Settings You can create your own four-digit PIN to Access and adjust system settings, voice...
  • Page 334 MyLincoln Touch Voice Control Press the Settings icon > Settings > Voice Control, then E142607 select from the following: Voice control Interaction Mode Standard interaction mode provides more detailed inter- action and guidance. Advanced mode has less audible interaction and more tone prompts. Confirmation Prompts Have the system ask you short questions if it has not clearly heard or understood your request.
  • Page 335 MyLincoln Touch Media player Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source.
  • Page 336 MyLincoln Touch Navigation Route Preferences Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination.
  • Page 337 MyLincoln Touch Phone Press the Settings icon > Settings > Phone, then select E142607 from the following: Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle.
  • Page 338 MyLincoln Touch Wireless & Internet feature, everyone in your vehicle can also gain access the internet if you have a USB Your system has a Wi-Fi feature that mobile broadband connection inside your creates a wireless network within your vehicle, your phone supports personal vehicle, thereby allowing other devices area networking and if you park outside a (such as personal computers or phones)
  • Page 339 MyLincoln Touch Wi-fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
  • Page 340 MyLincoln Touch Help Navigation system version Map database version Sirius satellite radio ESN Gracenote Database Information and Library version Software Licenses View the licenses for any software and applications installed on your system. Driving Restrictions Certain features are not accessible when your vehicle is moving.
  • Page 341: Entertainment

    MyLincoln Touch ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In These buttons change with the media mode you are in. Radio memory presets and CD controls.
  • Page 342 MyLincoln Touch Press the voice icon on the "BROWSE" steering wheel. When prompted, E142599 you can say: "USB" "Help" "BROWSE" within devices This command is only usable if you have "Browse" an active subscription to Sirius satellite radio. "Browse <league> games" For more commands in SD card or USB mode, see the "SD Card and USB Port"...
  • Page 343 MyLincoln Touch Memory Presets Sample commands Save a station by pressing and holding "Play [album] <name>" one of the memory preset areas. There is a brief mute while the radio saves the "Play [artist] <name>" station. Sound returns when finished. "Play [genre] <name>"...
  • Page 344 MyLincoln Touch Set PTY for Seek/Scan HD Radio technology is the digital evolution of analog AM/FM radio. Your This allows you to select a category of system has a special receiver that allows music you would like to search for. You it to receive digital broadcasts (where can then choose to either seek or scan for available) in addition to the analog...
  • Page 345 MyLincoln Touch The multicast indicator appears in FM 4. When you access iTunes with your mode (only) if the current station is portable music player, the tags appear broadcasting multiple digital broadcasts. to you as a reminder. The system The highlighted numbers signify available allows you to tag up to approximately digital channels where new or different 100 songs.
  • Page 346 MyLincoln Touch HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
  • Page 347 MyLincoln Touch Potential station issues Issues Cause Action Echo, stutter, skip or repeat This is poor time alignment No action required. This is in audio. by the radio broadcaster. a broadcast issue. Increase or decrease in audio volume. Sound fading or blending in The radio is shifting No action required.
  • Page 348 MyLincoln Touch HD Radio Technology manufactured under "RADIO" license from iBiquity Digital Corp. U.S. and "FM <87.9-107.9>" foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor "FM <87.9-107.9> HD <#>" Company and iBiquity Digital Corp.
  • Page 349 MyLincoln Touch Sirius® Satellite Radio (If Activated) "TUNE" Press the lower left corner of the touchscreen, and then select the "<530-1710>" E142611 SIRIUS tab. "<87.9-107.9>" Memory Presets "<87.9-107.9> HD <#>" Save a channel by pressing and holding "AM" one of the memory preset areas. There is a brief mute while the radio saves the "AM <530-1710>"...
  • Page 350 MyLincoln Touch Options choose to Tune to the channel, to Cancel the alert or to Disable Alerts. If you are Touch this button to view and adjust listening to a sporting event, you can save various media settings. your favorite teams so that the system can alert you when they are playing on a Sound Settings satellite radio channel.
  • Page 351 MyLincoln Touch Sirius Satellite Radio Information For more information on extended subscription terms (a service fee is Note: Sirius reserves the unrestricted right required), the online media player and a to change, rearrange, add or delete list of Sirius satellite radio channels, and programming including canceling, moving other features, please visit or adding particular channels, and its...
  • Page 352 MyLincoln Touch Sirius Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and...
  • Page 353 MyLincoln Touch Troubleshooting tips Radio display Cause Action No Signal. The signal is lost from the The signal is blocked. When Sirius satellite or Sirius you move into an open area, tower to your vehicle the signal should return. antenna. Updating.
  • Page 354 MyLincoln Touch "SIRIUS" "TUNE" "Sirius <0-223>" "SAT 2 preset <#>" "Sirius off" "SAT 3" "Sirius on" "SAT 3 preset <#>" "Sirius <0-223>" "Sports game" "Help" "Tune" "Help" Press the lower left corner of the If you have said "Sports game", see the touchscreen, and then select the E142611 following "Sports game"...
  • Page 355 MyLincoln Touch Options "CD" Sound Settings "Pause" Touch this button to adjust settings for: "Play" • Bass • Midrange "Play next track" • Treble "Play previous track" • Balance and Fade "Play track <1-512>" • THX Deep Note Demo "Repeat" •...
  • Page 356 MyLincoln Touch USB Port E142619 The SD card slot is located either in the E142621 center console or behind a small access The USB ports are located either in the door in the instrument panel. To access center console or behind a small access and play music from your device, press door in the instrument panel.
  • Page 357 MyLincoln Touch Repeat Device Information displays software and firmware information about the currently This feature replays the currently playing connected media device. song or album. Update Media Index indexes your device Shuffle when you connect it for the first time and each time the content changes (such as Touch this button to play music on the adding or removing tracks) to make sure...
  • Page 358 MyLincoln Touch If you are not listening to a USB device or "USB" or "SD CARD" an SD card, press the voice button and, after the tone, say "USB" or "SD card", then "Play TV show episode <name>" any of the following commands. "Play video <name>"...
  • Page 359 MyLincoln Touch "BROWSE" "BROWSE" "Genre <name>" "Album <name>" "Playlist <name>" "All albums" "Podcast <name>" "All artists" "TV show <name>" "All audiobooks" "All authors" "Video <name>" "All composers" "Video playlist <name>" "All folders" "Video podcast <name>" "All genres" "Help" "All movies" This command is only available in USB mode and is device-dependent.
  • Page 360: Bluetooth Audio

    MyLincoln Touch In order to playback video from your iPod WARNINGS or iPhone, you must have a special handheld device while driving and combination USB/RCA composite video encourage the use of voice-operated cable (which you can buy from Apple). systems when possible. Make sure you When you connect the cable to your iPod are aware of all applicable local laws that or iPhone, plug the other end into both the...
  • Page 361 MyLincoln Touch You can also use the A/V inputs as an 7. Adjust the sound on your portable auxiliary input jack to play music from your music player until it reaches the level portable music player over your vehicle's of the FM station or CD by switching speakers.
  • Page 362: Phone

    MyLincoln Touch PHONE E161968 Phone Quick Dial Phonebook History Messaging Settings • Using privacy mode Hands-free calling is one of the main features of SYNC. Once you pair your • Dialing a number phone, you can access many options using •...
  • Page 363: Pairing Subsequent Phones

    MyLincoln Touch Other features, such as text messaging 2. Make sure that Bluetooth is set to On using Bluetooth and automatic phonebook and that your cellular phone is in the download, are phone-dependent features. proper mode. See your device’s To check your phone’s compatibility, see manual if necessary.
  • Page 364 MyLincoln Touch 3. If prompted to enter a PIN on your Ignore the call by doing nothing. SYNC device, it does not support Secure logs it as a missed call. Simple Pairing. To pair, enter the PIN Phone Menu Options displayed on the touchscreen.
  • Page 365: Text Messaging

    MyLincoln Touch History 1. Touch the top left corner of the display to access the Phone menu. After you connect your Bluetooth-enabled 2. Select Messaging. phone to SYNC, you can access any previously dialed, received or missed calls. 3. Choose from the following: You can also choose to save these to your •...
  • Page 366 MyLincoln Touch When a new message arrives, an audible tone sounds and the screen displays a Text message options pop-up with the caller name and ID, if I’ll call you back in a few minutes. supported by your phone. You can press: •...
  • Page 367: Phone Voice Commands

    MyLincoln Touch Text Message Notification "PHONE" Select a text message notification, if supported by your phone. Choose from "Call" possible system alert tones, text-to-speech "Call <name>" or silent. "Call <name> at home" Internet Data Connection "Call <name> at work" If your phone is compatible, use this screen to adjust your internet data "Call <name>...
  • Page 368: Information

    MyLincoln Touch "PHONE" "MESSAGES" "Reply to text messages" "Call" "Turn ringer off" "Forward text messages" "Turn ringer on" "Listen to text message <#>" "Unmute call" "Listen to text messages" "Help" "Reply to text messages" This command is only available during an "Help"...
  • Page 369 MyLincoln Touch Calendar SYNC Applications Note: SYNC Services requires activation Under the Information menu, you can before use. Visit www.SYNCMyRide.com access features such as: to register and check your eligibility for • SYNC Services complimentary services. Standard phone • Sirius Travel Link and message rates may apply.
  • Page 370 MyLincoln Touch Note: When you connect, the service uses 3. Once you connect to the service, GPS technology and advanced vehicle follow the voice prompts to request sensors to collect your vehicle's current the desired service, such as "Traffic" location, travel direction and speed to help or "Directions".
  • Page 371 MyLincoln Touch Receiving Turn-by-Turn Directions If your vehicle is not equipped with Navigation: 1. When connected to SYNC Services, • Turn-by-turn directions appear in the say "Directions" or "Business search". information display, in the status bar To find the closest business or type of of your touchscreen system and on the business to your current location, just SYNC Services screen.
  • Page 372 MyLincoln Touch SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, such as Detroit Lions, or a news category.
  • Page 373 MyLincoln Touch "SERVICES" "Services" "Update route" "Help" Note: Neither Sirius nor Ford is Sirius Travel Link responsible for any errors or inaccuracies (If Equipped) in the Sirius Travel Link services or its use WARNING in vehicles. Driving while distracted can result in When you subscribe to Sirius Travel Link, loss of vehicle control, crash and it can help you locate the best gas prices,...
  • Page 374 MyLincoln Touch Weather Ski Conditions Touch this button to view the nearby Touch this button to view ski conditions weather, current weather, or the five day for a specific area. forecast for the chosen area. Select Map Sirius Travel Link Voice Commands to see the weather map, which can show storms, radar information, charts and Press the voice button on the...
  • Page 375 MyLincoln Touch Sports-related Commands "Baseball" "College basketball" "College football" "Golf" "MLS" "My teams" "NBA" "NFL" "NHL" "WNBA" "Help" If you want to hear headlines, schedules or scores from a particular sport, or your favorite team(s), say the sport (or team), then "headlines", "schedules" or "scores". Additional sports-related voice commands "Baseball headlines"...
  • Page 376 MyLincoln Touch Additional sports-related voice commands "Golf headlines" "NFL scores" "Golf leaderboard" "NHL headlines" "Golf schedule" "NHL schedule" "MLS headlines" "NHL scores" "MLS schedule" "WNBA headlines" "MLS scores" "WNBA schedule" "Motor sports headlines" "WNBA scores" "Motor sports order" "Help" Calendar Alerts If your vehicle is equipped with If your vehicle is equipped with...
  • Page 377 MyLincoln Touch If a crash deploys an airbag (excludes WARNINGS knee airbags and rear inflatable safety Do not wait for 911 Assist to make an belts [if equipped]) or activates the fuel emergency call if you can do it pump shut-off, your SYNC-equipped yourself.
  • Page 378 MyLincoln Touch To make sure that 911 Assist works Before making the call: properly: • SYNC provides a short window of time • SYNC must be powered and working (about 10 seconds) to cancel the call. properly at the time of the incident and If you fail to cancel the call, SYNC throughout feature activation and use.
  • Page 379 MyLincoln Touch 911 operators your vehicle location or other Note: In order to allow a break-in period details about your vehicle or crash to assist for your vehicle, you may not be able to 911 operators to provide the most create a Vehicle Health Report until your appropriate emergency services.
  • Page 380: Climate

    MyLincoln Touch Vehicle Health Report Privacy Notice CLIMATE When you create a Vehicle Health Report, Touch the lower right corner on the Ford Motor Company may collect your touchscreen to access your climate control cellular phone number (to process your features.
  • Page 381 MyLincoln Touch Touch the climate-controlled seat icon to turn the climate-controlled seat off and on (if equipped). Touch DUAL to turn separate passenger side temperature controls off and on. When you turn off DUAL, the passenger side temperature changes to match the driver side temperature.
  • Page 382 MyLincoln Touch Air distribution control: Touch these buttons to turn airflow from the windshield, instrument panel, or footwell vents on or off. The system can distribute air through any combination of these vents. MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position.
  • Page 383: Navigation

    MyLincoln Touch There are additional climate control "CLIMATE" commands but in order to access them, "Temperature <15.5-29.5> degrees" you have to say "Climate" first. When the system is ready to listen, you may say any "Temperature <60-85> degrees" of the following commands: "Temperature decrease"...
  • Page 384 MyLincoln Touch Your navigation system is comprised of 1. Enter the necessary information into two main features, destination mode and the highlighted text fields (in any map mode. order). For address destination entry, the Go! button appears once you enter To set a destination, press the green all the necessary information.
  • Page 385 MyLincoln Touch Note: If your vehicle is on a recognized road and you do not press the Start Route Subcategories button, the system defaults to the Fastest Restaurant Route option and begins guidance. During route guidance, you can press the Golf talking bubble icon that appears in the Parking...
  • Page 386 MyLincoln Touch When you have selected a point of When you are viewing more information interest, the location and information for hotels, cityseekr also tells you if the appear, such as address and phone hotel has certain services and facilities number.
  • Page 387 MyLincoln Touch Turn List Format Avoid Have the system display your turn list Top These features allow you to choose to to Bottom or Bottom to Top. have the system avoid freeways, toll roads, ferries and car trains when planning your Parking POI Notification route.
  • Page 388: Map Mode

    MyLincoln Touch Traffic Alert Notification 3D landmarks appear as clear, visible objects that are typically recognizable and Have the system display traffic alert have a certain tourist value. The 3D notifications. landmarks appear in 3D map mode only. Other traffic alert features allows you to Coverage varies, and improves with turn on certain, or all, traffic icons on the updated map releases.
  • Page 389 MyLincoln Touch 3D map mode provides an Map Icons elevated perspective of the map. Vehicle mark shows the current This viewing angle can be E142644 location of your vehicle. It stays adjusted and the map can be in the center of the map display, rotated 180 degrees by touching the map E142646 except when in scroll mode.
  • Page 390 MyLincoln Touch Waypoint indicates the location of Save to Favorites a waypoint on the map. The Touch this button to save the current number inside the circle is E142652 location to your favorites. different for each waypoint and represents the position of the waypoint in POI Icons the route list.
  • Page 391: Navigation Map Updates

    MyLincoln Touch Navigation Map Updates Navigation system voice commands Annual navigation map updates are "Destination previous destination" available for purchase through your "Destination street address" dealership, by calling 1-800-NAVMAPS (in Mexico, call 01-800-557-5539) or going to www.navigation.com/ford. You need to "Detour"...
  • Page 392 MyLincoln Touch Navigation system voice commands "NAVIGATION" "Zoom out" "Destination" "Help" "Zoom city" These commands are only available when a navigation route is active. "Zoom country" If you say "Destination", you can then say "Zoom minimum" any command in the following "Zoom maximum"...
  • Page 393: Accessories

    Lincoln Motor Company will warrant your develops and therefore warrants Lincoln vehicle through the warranty that provides Licensed Accessories, and does not the greatest benefit: design or test these accessories to Lincoln • 24 months, unlimited mileage. Motor Company engineering •...
  • Page 394 • If you or an authorized Lincoln dealer add any non-Lincoln electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability.
  • Page 395: Appendices

    Appendices • The MS SOFTWARE and/or FORD END USER LICENSE AGREEMENT SOFTWARE may interface with and/or communicate with, or may be later SYNC® End User License Agreement upgraded to interface with and/or (EULA) communicate with additional software • You have acquired a device ("DEVICE") and/or systems provided by third party that includes software licensed by Ford software and service suppliers.
  • Page 396 Appendices Description of Other Rights and • SOFTWARE Transfer: You may Limitations permanently transfer your rights under this EULA only as part of a sale or • Speech Recognition: If the SOFTWARE transfer of the DEVICE, provided you includes speech recognition retain no copies, you transfer all of the component(s), you should understand SOFTWARE (including all component...
  • Page 397 Appendices • Consent to Use of Data: You agree • Internet-Based Services Components: that MS, Microsoft Corporation, FORD The SOFTWARE may contain MOTOR COMPANY, third party components that enable and facilitate software and systems suppliers, their the use of certain Internet-based affiliates and/or their designated agent services.
  • Page 398 Appendices If MS, Microsoft Corporation, their affiliates • Links to Third Party Sites: The MS and/or their designated agent make SOFTWARE may provide you with the available Supplemental Components, and ability to link to third party sites no other EULA terms are provided, then through the use of the SOFTWARE.
  • Page 399 Appendices SOFTWARE onto the DEVICE as a EXPORT RESTRICTIONS: You replacement copy for the existing acknowledge that the SOFTWARE is SOFTWARE, and use it in accordance with subject to U.S. and European Union export this EULA, including any additional EULA jurisdiction.
  • Page 400 Appendices PERFORMANCE OF THE SOFTWARE. THIS Read and follow instructions: Before LIMITATION SHALL APPLY EVEN IF ANY using your Windows Automotive- based REMEDY FAILS OF ITS ESSENTIAL system, read and follow all instructions and PURPOSE. IN NO EVENT SHALL MS, safety information provided in this end MICROSOFT CORPORATION AND/OR user manual ("User's Guide").
  • Page 401 Appendices General Operation Distraction Hazard: Any navigation features may require manual (non-verbal) Voice Command Control: Functions within setup. Attempting to perform such set-up the Windows Automotive-based system or insert data while driving can seriously may be accomplished using only voice distract your attention and could cause an commands.
  • Page 402 Appendices Emergency Services: Do not rely on any Telenav may revise this Agreement and navigation features included in the system the privacy policy at any time, with or to route you to emergency services. Ask without notice to you. You agree to visit local authorities or an emergency services http://www.telenav.com from time to time operator for these locations.
  • Page 403 Appendices 3.1 License Limitations You agree to indemnify and hold Telenav harmless against all claims resulting from You agree not to do any of the following: any dangerous or otherwise inappropriate (a) reverse engineer, decompile, use of the Telenav Software in any moving disassemble, translate, modify, alter or vehicle, including as a result of your failure otherwise change the Telenav Software...
  • Page 404 Appendices 5. Limitation of Liability on the information provided by the Telenav Software. Telenav also does not TO THE EXTENT PERMITTED UNDER warrant the accuracy of the map or other APPLICABLE LAW, UNDER NO data used for the Telenav Software. Such CIRCUMSTANCES SHALL TELENAV OR data may not always reflect reality due to, ITS LICENSORS AND SUPPLIERS BE...
  • Page 405 Appendices 6. Arbitration and Governing Law Agreement. Any such sale, assignment or transfer that is not expressly permitted You agree that any dispute, claim or under this paragraph will result in controversy arising out of or relating to this immediate termination of this Agreement, Agreement or the Telenav Software shall without liability to Telenav, in which case be settled by independent arbitration...
  • Page 406 Appendices By using the Telenav Software, you The headings in this Agreement are for consent to receive from Telenav all convenience of reference only, will not be communications, including notices, deemed to be a part of this Agreement, agreements, legally required disclosures and will not be referred to in connection or other information in connection with the with the construction or interpretation of...
  • Page 407 Appendices installed, copied, or used the Data, you agree not to otherwise reproduce, copy, must contact your retailer or HERE North modify, decompile, disassemble or reverse America, LLC (as defined below) within engineer any portion of this Data, and may thirty (30) days of purchase for a refund of not transfer or distribute it in any form, for your purchase price.
  • Page 408 Appendices Disclaimer of Liability: real time route guidance, fleet management or similar applications; or (b) HERE AND ITS LICENSORS (INCLUDING with, or in communication with, including THEIR LICENSORS AND SUPPLIERS) without limitation, cellular phones, palmtop SHALL NOT BE LIABLE TO YOU IN and handheld computers, pagers, and RESPECT OF ANY CLAIM, DEMAND OR personal digital -assistants or PDAs.
  • Page 409 Appendices that any such export laws, rules or Nations Convention for Contracts for the regulations prohibit HERE from complying International Sale of Goods, which is with any of its obligations hereunder to explicitly excluded. For any and all deliver or distribute Data, such failure shall disputes, claims and actions arising from be excused and shall not constitute a or in connection with the Data (“Claims”),...
  • Page 410 Appendices This Data is a commercial item as defined The software from Gracenote (the in FAR 2.101 "Gracenote Software") enables this device to do disc and music file identification and and is subject to the End User License obtain music-related information, including Agreement under name, artist, track, and title information which this Data was provided.
  • Page 411 Appendices Gracenote Servers. Gracenote, GRACENOTE SOFTWARE OR respectively, reserve all rights in GRACENOTE SERVERS ARE ERROR-FREE Gracenote Data, the Gracenote Software, OR THAT THE FUNCTIONING OF THE and the Gracenote Servers and Gracenote GRACENOTE SOFTWARE OR Content, including all ownership rights. GRACENOTE SERVERS WILL BE Under no circumstances will either UNINTERRUPTED.
  • Page 412 Appendices This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 413: Extended Service Plan (Esp)

    PROTECT YOURSELF FROM THE RISING Lincoln Extended Service Plan is honored COST OF VEHICLE REPAIRS WITH A by all authorized Lincoln and Ford dealers LINCOLN EXTENDED SERVICE PLAN. in the U.S. and Canada. It is the only extended service plan authorized and SERVICE PLANS (U.S.
  • Page 414: Service Plans (Canada Only)

    Extended Service Plan (ESP) Transferable Coverage Interest Free Finance Options Available If you sell your vehicle before your Lincoln Take advantage of our interest free Extended Service Plan coverage expires, installment payment plan. Just a 10% down you can transfer any remaining coverage payment will provide you with an to the new owner.
  • Page 415 Lincoln Extended Service Plan coverage. This information is subject to change. For more information, visit your local Lincoln of Canada dealer or www. Lincoln.ca to find the Lincoln Extended Service Plan that is right for you. MKZ (CC9) , enUSA...
  • Page 416: Scheduled Maintenance

    Scheduled Maintenance Why Maintain Your Vehicle at Your GENERAL MAINTENANCE Dealership? INFORMATION Factory-Trained Technicians Why Maintain Your Vehicle? Service technicians participate in extensive Carefully following the maintenance factory-sponsored certification training to schedule helps protect against major help them become experts on the repair expenses resulting from neglect or operation of your vehicle.
  • Page 417: Protecting Your Investment

    Scheduled Maintenance Protecting Your Investment Your vehicle is very sophisticated and built with multiple, complex, performance Maintenance is an investment that pays systems. Every manufacturer develops dividends in the form of improved these systems using different reliability, durability and resale value. To specifications and performance features.
  • Page 418: Scheduled Maintenance

    Scheduled Maintenance Oils, Fluids and Flushing Make sure to change your vehicle’s oils and fluids at the specified intervals or in In many cases, fluid discoloration is a conjunction with a repair. Flushing is a normal operating characteristic and, by viable way to change fluid for many vehicle itself, does not necessarily indicate a sub-systems during scheduled...
  • Page 419: Multi-Point Inspection

    Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-Point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
  • Page 420: Normal Scheduled Maintenance

    Scheduled Maintenance Be sure to ask your dealership service This means you do not have to remember advisor or technician about the multi-point to change the oil on a mileage-based vehicle inspection. It is a comprehensive schedule. Your vehicle lets you know way to perform a thorough inspection of when an oil change is due by displaying your vehicle.
  • Page 421: Maintenance Intervals

    Scheduled Maintenance Maintenance Intervals At every oil change interval as indicated by the information display Change engine oil and filter. Rotate the tires. Perform a multi-point inspection (recommended). Inspect the automatic transmission fluid level. Consult your dealer for requirements. Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect the engine cooling system strength and hoses.
  • Page 422 Scheduled Maintenance Other maintenance items Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter. At 100000 miles (160000 Change engine coolant. Replace spark plugs. Every 100000 miles (160000 km) Inspect accessory drive belt(s). Change automatic transmission fluid.
  • Page 423: Special Operating Conditions Scheduled Maintenance

    Scheduled Maintenance Perform the services shown in the SPECIAL OPERATING following tables when specified or within CONDITIONS SCHEDULED 3000 miles (4800 kilometers) of the OIL MAINTENANCE CHANGE REQUIRED message appearing in the information display. If you operate your vehicle primarily in any •...
  • Page 424 Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter as indicated by information display and perform services listed in the Normal Sched- uled Maintenance chart.
  • Page 425 Scheduled Maintenance Exclusive use of E85 (flex fuel vehicles only) Every oil change If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel. Hot climate oil change intervals: Vehicles Exceptions operating in the Middle East, North Africa, Sub-Saharan Africa or locations with There are some exceptions your Normal similar climates using an American...
  • Page 426: Scheduled Maintenance Record

    Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 427 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 428 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 429 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 430 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 431 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 432 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 433 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 434 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 435 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) , enUSA...
  • Page 436 Index Anti-Theft Alarm..........68 Arming the Alarm..........68 Disarming the Alarm........68 Appendices..........392 See: Climate Control........116 Audible Warnings and Indicators...95 About This Manual........7 Headlamps On Warning Chime....95 Protecting the Environment......7 Key in Ignition Warning Chime.....95 Keyless Warning Alert........95 See: Brakes............165 Parking Brake On Warning Chime....95 ABS driving hints Audio Control..........71 See: Hints on Driving With Anti-Lock...
  • Page 437 Index Child Restraint and Safety Belt Maintenance..........37 Child Safety...........14 Blind Spot Information System....196 General Information..........14 Blind Spot Information System (BLIS®) with Child Safety Locks........28 Cross Traffic Alert........196 Left-Hand Side..........28 Bonnet Lock Right-Hand Side..........28 See: Opening and Closing the Hood..247 Child Seat Positioning.......26 Booster Seats..........24 Cleaning Leather Seats......271 Types of Booster Seats........25...
  • Page 438 What You Should Know About Fail-Safe Daytime Running Lamps......79 Cooling............253 Direction Indicators........81 Engine Immobilizer Drive Control..........203 See: Passive Anti-Theft System....67 LINCOLN DRIVE CONTROL.......203 Engine Oil Check........250 Driver Alert..........190 Adding Engine Oil.........250 Using Driver Alert...........190 Engine Oil Dipstick - 2.0L Driver and Passenger Airbags....40 EcoBoost ..........250...
  • Page 439 Index Extended Service Plan (ESP)....410 SERVICE PLANS (CANADA ONLY)....411 SERVICE PLANS (U.S. Only)......410 Garage Door Opener Exterior Mirrors..........84 See: Universal Garage Door Opener..131 Auto-Dimming Feature........85 Gauges............90 Blind Spot Monitor...........86 Engine Coolant Temperature Gauge...91 Fold-Away Exterior Mirrors......85 Fuel Gauge............91 Heated Exterior Mirrors........85 Information Display.........90 Integrated Blind Spot Mirrors.......85 General Information on Radio...
  • Page 440 Index Hill Start Assist...........168 Information Messages......100 Using Hill Start Assist........168 Active Park............101 Hints on Controlling the Interior Adaptive Cruise Control........101 Climate............117 AdvanceTrac ..........102 Cooling the Interior Quickly......118 Airbag..............102 General Hints............117 Alarm..............102 Heating the Interior Quickly......118 Automatic Engine Shutdown.......102 Recommended Settings for Cooling ..118 AWD..............103 Recommended Settings for Heating..118 Battery and Charging System.....103...
  • Page 441 Saving a Pre-Set Position......126 Message Center Headlamp Flasher..........77 High Beams............77 See: Information Displays......96 Lighting............77 Mirrors Lincoln Credit..........11 See: Heated Windows and Mirrors.....118 Load Carrying...........206 See: Windows and Mirrors......83 Load Limit..........206 Mobile Communications Equipment..13 Moonroof............87 Vehicle Loading - with and without a Trailer............206...
  • Page 442 Index MyLincoln Touch ........317 Personal Safety System ......38 General Information........317 How Does the Personal Safety System Work?..............38 Phone............359 Making Calls............361 Navigation..........380 Pairing Subsequent Phones.......360 cityseekr............382 Pairing Your Phone for the First Map Mode............385 Time..............360 Navigation Map Updates......388 Phone Menu Options........361 Navigation Voice Commands.....388 Phone Settings..........363 Point of Interest (POI) Categories....382...
  • Page 443 Index Remote Control...........49 Safety Belt Minder........35 Car Finder............50 Belt-Minder ............35 Safety Belts..........29 Intelligent Access Key........49 Remote Start.............50 Principle of Operation........29 Safety Belt Warning Lamp and Indicator Replacing the Battery........49 Chime............35 Sounding a Panic Alarm.........50 Remote Start..........119 Conditions of operation.........35 Safety Precautions........144 Automatic Settings..........119 Scheduled Maintenance Record..423 Heated and Cooled Devices.......120...
  • Page 444 Index Starting a Gasoline Engine.....140 Tire Care.............281 Automatic Engine Shutdown......141 Glossary of Tire Terminology.....283 Failure to Start..........141 Information About Uniform Tire Quality Fast Restart............140 Grading............282 Guarding Against Exhaust Fumes....142 Information Contained on the Tire Important Ventilating Information....142 Sidewall............284 Stopping the Engine When Your Vehicle is Temperature A B C........283 Moving............142 Traction AA A B C..........282...
  • Page 445 Index Using Adaptive Cruise Control....183 Vehicle Identification Number....308 Vehicle Storage........272 Blocked Sensor..........188 Changing the Set Speed......186 Battery..............273 Detection Issues..........187 Body..............272 Disengaging the System......186 Brakes...............273 Following a Vehicle........184 Cooling system..........273 Hilly Condition Usage........187 Engine...............273 Low Speed Automatic Cancellation..187 Fuel system.............273 Overriding the System........186 General.............272 Resuming the Set Speed......187 Miscellaneous..........273...
  • Page 446 Index Wipers and Washers........74 Warning Lamps and Indicators....92 Adaptive Cruise Control.........92 Anti-Lock Braking System......92 Battery..............92 Blind Spot Monitor...........92 Brake System............92 Cruise Control...........93 Direction Indicator...........93 Door Ajar............93 Electric Park Brake..........93 Engine Coolant Temperature......93 Engine Oil............93 Fasten Safety Belt..........93 Front Airbag............93 Heads Up Display..........93 High Beam............94 Hood Ajar............94 Low Fuel Level..........94...
  • Page 447 MKZ (CC9) , enUSA...

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