Troubleshooting - Panasonic AW‑HE60HN Operating Instructions Manual

Troubleshooting

q Operation
p
Symptom
No power
Cannot operate
( common to wireless
remote control,
controller)
Cannot operate using
the wireless remote
control
Cannot operate using
the controller
The unit turns in the
opposite direction to
the one operated
Cause and remedial action
p  Is the AC adaptor securely connected to the AC outlet?
p  If the power plug of the AC adaptor connected properly?
p  If the unit is connected to the controller, has it been connected
properly?
 Refer to the Operating Instructions of the controller.
p  When the unit is being operated by the wireless remote control
 Also refer to the "Cannot operate using the wireless remote
control" item.
p  Is the power on?
 If the unit's status display lamp is off or if it has lit up orange,
it means that the unit's power is not being supplied.
p  The safe mode function may have been activated.
p  Have the limiter functions been set?
p  Has the correct unit to be operated been selected?
p  Have the remote control's batteries run down or have the batteries
been installed with their polarities reversed?
 If the status display lamp does not blink even when the wireless
remote control is operated near the wireless remote control signal
light-sensing area, it means that the batteries have run down.
Replace the batteries.
p  Have the IR ID switches been set correctly?
p  Is there a fluorescent light or plasma monitor near the unit and,
if so, is the wireless remote control signal light-sensing area
exposed to its light?
p  Is the unit connected to the controller properly?
 Refer to the Operating Instructions of the controller.
p  It may be necessary to upgrade the version of the controller so
that the controller will support the unit.
 Consult with your dealer.
p  Has the stand-alone (Desktop) installation setting been selected
correctly?
p  The reversal setting may have been established at the controller if
the unit is connected to the controller.
 Refer to the Operating Instructions of the controller.
Reference
pages
–––
–––
P.20 to 22
–––
<Operations and
Settings>
P.8
<Operations and
Settings>
P.104
<Operations and
Settings>
P.102 to 103
<Operations and
Settings>
P.10
–––
P.37, 40
P.35
P.20 to 22
–––
<Operations and
Settings>
P.49, P.81
–––
43