Pioneer DEH-1300MP Owner's Manual page 20

PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada, Inc. (POC), warrant that products distributed by PUSA in the U.S.A., and by POC in Canada that fail to
function property under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with a
unit of comparable value, at the option of PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option of PUSA or POCo
THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OR ANY SUBSEQUENT OWNER OFTHIS PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTORIDEALER IN THE U.S.A. OR CANADA. YOU WILL BE REQUIRED TO PROVIDE A SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACT SHOWING THE PLACE
AND DATE OF RRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID,
ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS eXPLAINED IN THIS DOCUMENT. YOU WILL BE RESPONSIBLE FOR REMOVAL AND INSTALLATION OFTHE
PRODUCT. PUSA OR POC, AS APPROPRIATE, WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD ~
LabQr
Car StereQ PrQducts 1 Year 1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period Qr (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IFTHIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPUEDWARRANTY
OF MERCHANTABIUTY AND THE IMPLIED WARRANTY OF RTNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY "AS IS" AND 'WITH ALL FAULTS".
PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIALANDIOR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT ANY PRODUCT LISTED ABOVE WHEN IT IS USED IN A TRADE OR BUSINESS OR IN ANY INDUSTRIAL OR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOT APPLY IFTHE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING,IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THSWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCE ITEM, USER ATTACHED ANTENNA, ANYDAMAGETORECORDSORRECORDINGTAPESORDl5CS,ANY
DAMAGE TOTHE PRODUCT RESULTING FROM ALTERATIONS, MODIRCATIONS NOT AUTHORIZED INWRmNG BY PIONEER,ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE TO
UGHTNINGOR TO POWERSURGES,SUBSEQUENTDAMAGEFROM LEAKING,DAMAGEFROMINOPERATlVEBATTERIES, ORTHEUSE OF BATTERIESNOTCONFORMING TOTHOSE
SPECIRED INTHE OWNER'S MANUAL
THISWARRANTY DOES NOTCOVERTHECOSTOFPARTSOR LABOR WHICH WOULD BE OTHERWlSEPROVlDEDWlTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANA~ONEERAunHORlZEDSERVlCECOMPANYOROTHERDE~GNATEDLOCATIO~~SWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BY THE USE OF UNAUTHORIZED PARTS OR LABOR OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED, OR REMOVED SERIAL NUMBERS VOID THIS ENTlREWARRANTY
NO OTHER WARRANTIES
IN THE U.S.A. - PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND RTNESS FOR A PARTICULAR PURPOSE, TO A PERIOD NOTTO EXCEED THE WARRANTY PERIOD. NOWARRANTIES SHALLAPPLYAFTER THE
WARRANTY PERIOD. SOME STATES DO NOTALLOWLIMITATIONSON HOWLONGAN IMPLIED WARRANTY LASTSAND SOME STATES DO NOTALLOWTHE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATIONS OR EXCLU~ONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIRC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN CANADA - EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE, APPLICABLE TO THIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
!!SA -
Please CQntact one Qf the fQIIQwing PiQneer partners to Qbtain service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service Company - Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website at www.piQneerelectrQnlcs.cQm and click on Service and SUPPQrt and select Authorized Service LQcatQr to find the nearest Pioneer servicer.
Pioneer Electronics Service - Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANApA - POC has a number of Authorized Service Companies should your product require service. Contact Pioneer of Canada as listed below to obtain a local service location.
Shipping YQur Unit fQr Service - Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN THE U.S.A. IN CANAPA
For hook-up and operation of your unit or to locate an For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE, INC. PIONEER ELECTRONICS OF CANADA,INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R OP2
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www .pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN THE U.S.A. - Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301
et seq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN CANADA - Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
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