Samsung TB-WH User Manual
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Samsung TB-WH User Manual

Samsung TB-WH User Manual

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User Manual

TB-WH
TB-CH
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00204A-05

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  • Page 1: User Manual

    User Manual TB-WH TB-CH The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00204A-05...

  • Page 2: Table Of Contents

    Adjusting the Product Height Anti-theft Lock USING "WINDOWS What is "Windows Embedded Standard 7" Client? EMBEDDED STANDARD 7" Connection to Use "Windows Embedded (TB-WH) Standard 7" Before Connecting Connection Using the D-SUB Cable (Analogue Type) Connection Using the DVI Cable Connecting a Microphone...
  • Page 3 Connecting to a Server (LAN/USB Connection) Connecting the Power Using the "Zero Client" Login Message Box Toolbar TROUBLESHOOTING Requirements Before Contacting Samsung Customer Service Center GUIDE Check the following. SPECIFICATIONS General Power consumption APPENDIX Contact SAMSUNG WORLD WIDE Table Of Contents...
  • Page 4 Table Of Contents Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Correct disposal of batteries in this product INDEX Table Of Contents...

  • Page 5: Before Using The Product

    © 2012 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. The SAMSUNG logo is a registered trademark of Samsung Electronics.

  • Page 6: Safety Precautions

    Before Using the Product Safety Precautions The monitor images in this manual are for reference only. Monitor is sold separately. Electricity and Safety Warning Do not use a damaged power cable or plug, or a loose power socket. An electric shock or fire may result. ...

  • Page 7: Installation And Safety

    The product may become damaged by an electric shock.  Do not use the power cable for products other than authorized products supplied by Samsung. An electric shock or fire may result.  Keep the power socket where the power cable is connected unobstructed.
  • Page 8 Before Using the Product Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.). The product may fall and break or cause a personal injury.  Using the product in an area with excess vibration may damage the product ...

  • Page 9: Operation And Safety

    Be sure to consult Samsung Customer Service Center (page 72) before  installation if you want to install the product at such a place.
  • Page 10 (paper, match, etc.) into the vent or ports of the product. If water or any foreign substance enters the product, be sure to power off the  product, remove the power cable, and contact Samsung Customer Service Center (page 72). Product failure, an electric shock or fire may result.
  • Page 11 Before Using the Product Caution Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.). Otherwise, a fire may result from accumulated dust, overheating, an electric ...
  • Page 12 Before Using the Product Do not place heavy objects on the product. Product failure or personal injure may result.  Do not increase the volume too high when using headphones (earphones). Sound particularly at a higher volume could potentially affect long-term ...

  • Page 13: Preparations

    Preparations Checking the Contents 1.1.1 Removing the Packaging Open the packaging box. Be careful not to damage the product when you open the packaging with a sharp instrument. Remove the styrofoam from the product. Check the components and remove the styrofoam and plastic bag. The appearance of actual components may differ from the image shown.

  • Page 14: Checking The Components

    Preparations 1.1.2 Checking the Components Contact the dealer from whom you purchased the product if any item is missing.  The appearance of the components and items sold separately may differ from the image shown.  Components Quick setup guide Warranty card User manual (Not available in some...

  • Page 15: Parts

    Preparations Parts 1.2.1 Button The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Icon Description Power on or off the product. 1 Preparations...

  • Page 16: Reverse Side

    Preparations 1.2.2 Reverse Side The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. AUDIO RGB OUT DVI OUT DC 14V IN Ports Description Connect to a USB device. Connect to a network using the LAN cable.

  • Page 17: Right Side View

    Preparations 1.2.3 Right Side View The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Ports Description Connect to an audio output device such as headphones. Connect to a microphone. Connect to a USB device.

  • Page 18: Installation

    The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.
  • Page 19 Preparations Caution Do not unfasten the lock or remove the fixing pin on the stand before attaching the stand base to the stand. Do not hold the product upside down only by the stand. 1 Preparations...

  • Page 20: Adjusting The Product Height

    Preparations 1.3.2 Adjusting the Product Height Adjust the stand height after attaching the stand to the monitor. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Remove the fixing pin. Unfasten the lock (outward direction) fixing the stand height.

  • Page 21: Anti-Theft Lock

    Preparations 1.3.3 Anti-theft Lock An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk.

  • Page 22: Using "Windows Embedded Standard

    This manual describes the functions provided by the WES Client. However, it does not explain general functionalities of WES. For more general information on Windows 7, refer to Windows 7 Help provided by Microsoft. 2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 23: (Tb-Wh)

    For details on how to change the input source for your monitor, refer to the monitor user manual.  The monitor images in this manual are for reference only. Monitor is sold separately.  2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 24: Connection Using The D-Sub Cable (Analogue Type)

    Connect the D-SUB cable to [RGB IN] on the back of the monitor and [RGB OUT] on the stand base. 2.2.3 Connection Using the DVI Cable DVI IN DVI OUT Connect the DVI cable to [DVI IN] on the back of the monitor and [DVI OUT] on the stand base. 2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 25: Connecting A Microphone

    2.2.5 Connecting to Headphones or Speakers AUDIO OUT Connect an audio output device (headphones or speakers) to [AUDIO OUT] on the back or [ ] on the right side of the stand base. 2 Using "Windows Embedded Standard 7" (TB-WH)
  • Page 26 Ensure you use the CAT 5 (*STP type) cable.  *Shielded Twist Pair 2.2.7 Connecting USB Devices Connect USB devices (keyboard, mouse, etc.) to [ ] on the back or right side of the stand base. 2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 27: Connecting The Power

    The monitor images in this manual are for reference only. Monitor is sold separately.  For details on how to connect the power cable to the monitor, refer to the monitor user manual.  2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 28: Using "Windows Embedded Standard 7

    (In the case of logging off, the configuration is remembered when loggin in again.) For more information on the Enhanced Write Filter, refer to the Program Help. 2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 29: Programs

    PCs. Note that this option is less secure than the next option (option 3). To allow a remote PC to access your PC using a Remote Desktop or RemoteApp version  requiring a network level authentication, select "Allow connections from computers running any 2 Using "Windows Embedded Standard 7" (TB-WH)
  • Page 30 All Programs Accessories Remote Desktop Connection] or double- click the Remote Desktop Connection icon to open Remote Desktop Connection. Enter the host computer name. You can configure detailed settings by clicking the Options button. 2 Using "Windows Embedded Standard 7" (TB-WH)
  • Page 31 - Display : The Remote Desktop Connection sends and receives compressed screen data. If you set the resolution and color quality to the high option, the speed may become slow. 2 Using "Windows Embedded Standard 7" (TB-WH)
  • Page 32 - Local Resource : Specify whether to use the hard disks and ports. - Programs : Select an application and specify the folder where you want to run the application when a connection is established to the host PC. 2 Using "Windows Embedded Standard 7" (TB-WH)
  • Page 33 OK. The Remote Desktop window will open and you will see the desktop settings, files, and programs that are on the host computer. For more information on Remote Desktop Connections, visit the Microsoft web site. 2 Using "Windows Embedded Standard 7" (TB-WH)
  • Page 34 (saved in a cache) are saved to a flash volume and the EWF is disabled. After restarting your computer, the configurations and file system information for the client are written to a flash volume. 2 Using "Windows Embedded Standard 7" (TB-WH)
  • Page 35 Session Status  Current session : Displays the volumes being protected by the FBWF and a list of the folders  and files on those volumes that are excepted from protection by the FBWF. 2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 36: Configuring Utilities

    Select the Reconnect at logon checkbox in the Map Network Drive dialog box.  If the EWF or FBWF is enabled, you must disable it before proceeding with installation.  2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 37: Recover The System

     Recover the system using the Windows Embedded Standard image and the Backup/Recovery  Utility saved on the PXE server via the network. For more information, refer to the PXE Server User Manual. 2 Using "Windows Embedded Standard 7" (TB-WH)

  • Page 38: Magicrms Pro

    Using "Windows Embedded Standard 7" (TB- MagicRMS Pro 2.4.1 About MagicRMS Pro MagicRMS Pro program can be used to remotely control a Samsung network monitor. The design of the user-oriented interface makes it easy and convenient to use. Using MagicRMS Pro, you can schedule a task to be performed at a specified time on a network monitor.

  • Page 39: Using The "Zero

    Using the "Zero Client" (TB-CH) About "Zero Client" The "Zero Client" uses a Linux operating system. When the Client connects to a server where the Citrix XendDesktop/XenApp service is available, information relating to the keyboard, mouse, audio/video and display data is transmitted from the Client to the server over the network. HDX MediaStream Flash Redirection is supported only in Citrix Receiver 12.x or later.

  • Page 40: Client" (Tb-Ch)

    Using the "Zero Client" (TB-CH) Connection to Use the "Zero Client" 3.2.1 Before Connecting Pre-connection Checkpoints Before connecting a source device, read the user manual provided with it.  The number and locations of ports on source devices may differ from device to device. Do not connect the power cable until all connections are completed.

  • Page 41: Connection Using The Dvi Cable

    Using the "Zero Client" (TB-CH) 3.2.2 Connection Using the D-SUB Cable (Analogue Type) RGB IN RGB OUT Connect the D-SUB cable to [RGB IN] on the back of the monitor and [RGB OUT] on the stand base. 3.2.3 Connection Using the DVI Cable DVI IN DVI OUT Connect the DVI cable to [DVI IN] on the back of the monitor and [DVI OUT] on the stand base.

  • Page 42: Connecting To Headphones Or Speakers

    Using the "Zero Client" (TB-CH) 3.2.4 Connecting a Microphone Connect the microphone to [MIC] on the right side of the stand base. 3.2.5 Connecting to Headphones or Speakers AUDIO OUT Connect an audio output device (headphones or speakers) to [AUDIO OUT] on the back or [ ] on the right side of the stand base.
  • Page 43 Using the "Zero Client" (TB-CH) 3.2.6 Connecting to a Server (LAN/USB Connection) Connect the [LAN] port on the back of the stand base to the server using the LAN cable. It is not supported when the network speed is below or equal to 10Mbps. ...

  • Page 44: Connecting The Power

    Using the "Zero Client" (TB-CH) 3.2.7 Connecting the Power Connect the power cable to the DC power adapter. Next, connect the DC power adapter to [DC 14V IN] on the stand base. DC 14V IN Plug in the power cable to the power socket. The color and shape of parts may differ from what is shown.

  • Page 45: Login

    Using the "Zero Client" (TB-CH) Using the "Zero Client" 3.3.1 Login Username : Enter the user name that will be used to connect to the "Citrix" server.  Password : Enter the password that will be used to connect to the "Citrix" server. ...

  • Page 46: Toolbar

    Using the "Zero Client" (TB-CH) Identity Identity function of MagicRMS allows you to check the host name of the Client. Disconnect Message If the Client is disconnected from the network, a message will appear indicating the disconnection. In this case, if you are logged on, the desktops/applications connected will disconnect and log off. 3.3.3 Toolbar Network You can view or configure the network and server settings for the Client.
  • Page 47 Using the "Zero Client" (TB-CH) Local Network You can configure the IP to connect the Client to a network. Link Speed & Duplex : Select a network connection type and speed.  To use a static IP, deselect Enable DHCP and specify the IP.
  • Page 48 Using the "Zero Client" (TB-CH) To automatically configure several settings for the Client all at once using DHCP upon boot up, configure DHCP Options IDs. Ensure the setting is specified between 128 and 254.  If this option is configured, the setting specified will replace the customized setting. ...
  • Page 49 Using the "Zero Client" (TB-CH) EAP-TLS To use EAP-TLS mode, set the Authentication mode to EAP-TLS. Click Properties, and configure the following settings for authentication. To select a certificate, ensure you copy the authentication file to the Client using Certification Management.
  • Page 50 Using the "Zero Client" (TB-CH) Enter the IP address of the Citrix server.  Specify the Default Username Default Domain that will be used to connect to the server.  Remote Management You can configure the settings for servers that manage the Client, enter information about the servers, or view the status of the servers.
  • Page 51 Using the "Zero Client" (TB-CH) Multicast  Enable this option if you want to automatically connect to the MagicRMS server. Specify the IP Address Port number for Multicast. If the MagicRMS server is assigned with the same IP address and port number as the Client, it will automatically connect to the Client. Server Assignment ...
  • Page 52 Using the "Zero Client" (TB-CH) MagicRMS Status You can check the connection status of the MagicRMS server. If there are connection issues, check the server connection and select Start, Stop, or Restart to start the server. To view details of the MagicRMS server logs, click View...
  • Page 53 Using the "Zero Client" (TB-CH) Network Tools Network Tools can be used to check the connection status between the Client and network. Ping  Using the Ping command, you can check the status of the network connection for the IPs entered.
  • Page 54 Using the "Zero Client" (TB-CH) Terminal Properties Configure the properties of the Client. System General Terminal Name : Change the Client name. The default name is “TS_ + MAC information."  Reset the system setting to factory default : Reset the Client settings by selecting the ...
  • Page 55 Using the "Zero Client" (TB-CH) Power Management Control the power supply to the Client by changing the Screen Off setting. The Client will  activate Power Management if it is left idle for a specified amount of time. The following time settings are available to choose from. Never ...
  • Page 56 Using the "Zero Client" (TB-CH) Time/Date Format  Time Format Date Format : Specify the format to display the time and date on the  toolbar. Time Servers : Enter the Time Server information provided online. The time and date on ...
  • Page 57 Using the "Zero Client" (TB-CH) To display the same desktop on the displays, select Clone. When Clone is selected, the same  Orientation Resolution will be applied to the displays. 3 Using the "Zero Client" (TB-CH)
  • Page 58 Using the "Zero Client" (TB-CH) To display an extended desktop on the two displays, select Extend.  The display selected as the primary screen will be placed on the left. To set the selected display as the primary screen, select the Set as the main screen checkbox.
  • Page 59 Using the "Zero Client" (TB-CH) When only one display device is connected, the Multiple Display option is disabled. Toolbar Select whether to display the toolbar or enable the shortcut keys on the Client. Always hide toolbar  Hide the toolbar on the screen: select the checkbox and minimize the toolbar. To unhide the toolbar, press the corresponding shortcut key.
  • Page 60 Using the "Zero Client" (TB-CH) Input Keyboard You can configure the keyboard settings for the Client. Character Set : Specify the character encoding method to use on the Client.  Keyboard Language : Specify the keyboard language.  Repeat Rate : Specify the keyboard sensitivity.
  • Page 61 Using the "Zero Client" (TB-CH) SMBs Configure the SMB-type printer settings. Information You can view the Client information. General Firmware : View the version of the firmware on the Client.  Checksum : View the checksum of the firmware on the Client. ...
  • Page 62 Using the "Zero Client" (TB-CH) Terminal Name : View the Terminal Name of the Client.  Hardware : View information about the CPU on the Client.  CPU Busy : View the current CPU usage on the Client.  Memory size : View the total amount of memory on the Client.
  • Page 63 Using the "Zero Client" (TB-CH) Mac Address : View the Mac Address of the network adapter on the Client.  Open Source Notice You can view details of the Open Source components used on the Client. Open source license notice In the case of using open source software, Open Source licenses are available on the product menu.
  • Page 64 Using the "Zero Client" (TB-CH) Log-off from account “***” Log off from the Client if you are logged on. This option is enabled only when you are logged on to the Client. To log off, select in the Notice window. Shutdown the system You can close the Client.
  • Page 65 Using the "Zero Client" (TB-CH) Remote Desktop You can view a list of desktops and applications (on the Citrix Server) the Client can connect to when logged on. 3 Using the "Zero Client" (TB-CH)
  • Page 66 Using the "Zero Client" (TB-CH) Desktop List Connect You can connect to a desktop or application on the list by clicking the corresponding Connect button or double-clicking the desktop or application desired. When a connection to a desktop or application is established, the Connect button for the desktop or application will be replaced by the Disconnect button in the...
  • Page 67 Using the "Zero Client" (TB-CH) Reconnect You can display desktops and applications that are not displayed even though they are connected to the Client. Double-click the desktop or application desired. The corresponding desktop or application row in the list will be highlighted. Double-click Memo.
  • Page 68 Using the "Zero Client" (TB-CH) Terminal Lock This menu locks the Network Terminal Properties options so that their settings cannot be changed. The corresponding shortcut key is [CTRL + F6]. How to lock the two options  Press and hold the shortcut key for a specified time (about 8 seconds). When the lock is on, the options locked will be indicated on the toolbar as shown below.

  • Page 69: Troubleshooting Guide

    Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 4.1.1 Check the following. Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume.

  • Page 70: Specifications

    Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799 CALIFORNIA USA ONLY (Applicable for networking models only.) This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA "Perchloate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/...

  • Page 71: Power Consumption

    Specifications Power consumption Normal operation mode Power off Power off (S5) PowerSaver Stand by (S3) (Power (Power Typical Rating switch off) button off) Power lamp Power 11 W 35 W Less than 2 W Less than 2 W Consumption The power consumption level can vary in different operating conditions or when settings are ...

  • Page 72: Appendix

    Appendix Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca (English) http://www.samsung.com/ca_fr (French) MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com...
  • Page 73 (Dutch) http://www.samsung.com/be_fr (French) BOSNIA 05 133 1999 http://www.samsung.com BULGARIA 07001 33 11 , normal tariff http://www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) http://www.samsung.com CYPRUS 8009 4000 only from landline http://www.samsung.com (+30) 210 6897691 from mobile and land line Appendix...
  • Page 74 808 20 - SAMSUNG (808 20 7267) http://www.samsung.com RUMANIA 08008 SAMSUNG (08008 726 http://www.samsung.com 7864) TOLL FREE No. SERBIA 0700 Samsung (0700 726 7864) http://www.samsung.com SLOVAKIA 0800 - SAMSUNG (0800-726 786) http://www.samsung.com SPAIN 902 - 1 - SAMSUNG (902 172 678) http://www.samsung.com Appendix...
  • Page 75 Appendix EUROPE SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com SWITZERLAND 0848-SAMSUNG http://www.samsung.com/ch (7267864, CHF 0.08/min) (German) http://www.samsung.com/ch_fr (French) 0330 SAMSUNG (7267864) http://www.samsung.com ARMENIA 0-800-05-555 http://www.samsung.com AZERBAIJAN 088-55-55-555 http://www.samsung.com BELARUS 810-800-500-55-500 http://www.samsung.com GEORGIA 0-800-555-555 http://www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 http://www.samsung.com (GSM: 7799) KYRGYZSTAN 00-800-500-55-500 http://www.samsung.com...
  • Page 76 1800 3000 8282 1800 266 8282 INDONESIA 0800-112-8888 http://www.samsung.com 021-5699-7777 JAPAN 0120-327-527 http://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com PHILIPPINES 1-800-10-SAMSUNG (726-7864) http://www.samsung.com for PLDT 1-800-3-SAMSUNG (726-7864) for Digitel 1-800-8-SAMSUNG (726-7864) for Globe 02-5805777 SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com...
  • Page 77 Appendix MIDDlE EAST MOROCCO 080 100 2255 http://www.samsung.com OMAN 800-SAMSUNG (726-7864) http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) SAUDI ARABIA 9200-21230 http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) TURKEY 444 77 11 http://www.samsung.com U.A.E 800-SAMSUNG (726-7864) http://www.samsung.com AFRICA ANGOLA 91-726-7864 http://www.samsung.com BOTSWANA 0800-726-000 http://www.samsung.com CAMEROON 7095- 0077 http://www.samsung.com...

  • Page 78: Correct Disposal

    Appendix Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
  • Page 79 About Zero Client What is Windows Embedded Standard 7 Client? Checking the Contents Connection to Use the Zero Client Connection to Use Windows Embedded Standard 7 Contact SAMSUNG WORLD WIDE Copyright Correct Disposal General Installation MagicRMS Pro Parts Power consumption...

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