Additional Support; Driver Support - Medion Notebook Manual

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Additional Support

If the suggestions in the above section have not solved your prob-
lem, please contact customer care and we will attempt to help you
solve the problem. Before you call, however, please have the fol-
lowing information available:
• How is your computer configured?
• What additional peripherals do you use?
• What messages, if any, appear on your screen?
• What software were you using when the error occurred?
• What steps have you already undertaken to solve the prob-
lem?
• Have you upgraded or removed drivers or hardware?
• Can you manually repeat the problem?
• If you have been given a customer number previously,
please have this available.

Driver Support

This notebook has been extensively tested in our laboratories with
a large number of compatible devices. It fulfils all required stan-
dards and complies with the standard "Designed for Windows",
which certifies utmost compatibility. However, the software driv-
ers for individual components are updated from time to time. This
is a regular process provided by the manufacturer to mend possi-
ble compatibility problems that may occur with components (e.g.,
programs or hardware) that were not tested at the time of your
notebook's manufacture.
Troubleshooting
79

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